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New York CNN —A UPS strike by 185,000 workers 25 years ago brought the logistics giant’s operations to a standstill. Striking employees of UPS in Chicago in 1997, the last major UPS work stoppage. In a worst case scenario, a longer-term UPS strike could cause major disruptions to the US supply chain network. UPS and the Teamsters' union contract expires August 1. Small and medium-sized businesses lower in the pecking order than big-box chains would see the most delays from a lengthy strike, logistics experts say.
Persons: Jeff Haynes, , Cathy Roberson, Richard Drew, ” Roberson, Pitney Bowes, John Haber, , Carol Tome, Sean O’Brien, ” O’Brien, Alan Amling Organizations: New, New York CNN, UPS, US Postal Service, FedEx, Teamsters, Getty, Logistics, Walmart, Target, , Transportation Insight Holding Company, CNN, University of Tennessee’s, Chain Institute, Locations: New York, United States, Chicago, AFP
CHICAGO, May 17 (Reuters) - The U.S. supply chain is healing from early pandemic shocks that sent shipping costs skyrocketing and squeezed supplies of everything from toilet paper to pasta, but more than three years later, material shortages and hiring woes linger. Speakers from Walmart (WMT.N), Colgate-Palmolive (CL.N), Toyota (7203.T) and other companies will discuss their supply-chain strategies at the Reuters Events supply chain conference in Chicago on Wednesday and Thursday, as inflation and interest rate hikes threaten to tip the economy into recession. "Freight costs, logistics, have gone down significantly," said Mario Guerendo, who oversees global supply chain for vehicle engine maker Cummins Inc (CMI.N). After spending whatever it took to keep store shelves stocked during the early days of the pandemic, supply chain executives now are wringing out costs to shelter profits from eroding demand, said Alan Amling, distinguished fellow at the University of Tennessee's Global Supply Chain Institute. "That's a really good thing for the supply chain."
Speakers from Walmart (WMT.N), Colgate-Palmolive (CL.N), Toyota (7203.T) and other companies will discuss their supply-chain strategies at the Reuters Events supply chain conference in Chicago on Wednesday and Thursday, as inflation and interest rate hikes threaten to tip the economy into recession. "We've still got certain sectors that are up and some that are down, which was a feature of the pandemic," Croke said. That's even true within sectors, Croke added, pointing to recent manufacturing data, which remained depressed even as segments like motor vehicles reported gains. After spending whatever it took to keep store shelves stocked during the early days of the pandemic, supply chain executives now are wringing out costs to shelter profits from eroding demand, said Alan Amling, distinguished fellow at the University of Tennessee's Global Supply Chain Institute. "That's a really good thing for the supply chain."
So why haven’t retailers taken significant steps to improve the returns process and stop it from imploding their profitability? Photo illustration: Laura KammermannThe first step in solving the problem is to appoint an executive responsible for the end-to-end returns process. Researchers at the University of Tennessee have broken the returns process into five “pathways” to help returns executives better understand improvement opportunities. The best way to mitigate returns costs, of course, is to find ways to limit returns before they happen, in the pre-sale process. As goods move through the returns process, costs and waste increase dramatically.
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