United Airlines CEO Scott Kirby said ULCCs are "going out of business."
Kirby criticized no-frills carriers like Spirit for prioritizing cheap costs over customer service.
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In a candid interview with The Air Show podcast published on Monday, United Airlines CEO Scott Kirby said the carriers are "going out of business" due to bad business strategy and poor customer service.
Kirby's comments point to no-frills carriers like Frontier Airlines and Spirit Airlines, which offer cheap tickets thanks to their unbundled fares and barebones planes.
Persons:
Scott Kirby, Kirby, —
Organizations:
United, Service, Air, United Airlines, Frontier Airlines, Spirit Airlines