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☆ With Hurricane Helene disrupting travel, here's what fliers need to know
▼ + stars: | 2024-10-01 | by ( Greg Iacurci | ) www.nbcnews.com time to read: +4 min

However, weather-related events like Hurricane Helene are generally considered to be outside an airline’s control, meaning passengers have relatively few rights to compensation, experts said. Airlines make concessions in some casesSome airlines are making concessions tied to Hurricane Helene, though they vary by carrier and geography. For example, American Airlines, Delta Airlines and United Airlines have alerts about flooding in the Southeast. American Airlines is also giving leeway to passengers scheduled to travel through Augusta, Georgia, between Sept. 29 and Oct. 4. Plus, policies bought after Helene became a named storm generally won’t cover claims related to it.

Persons: Eric Napoli, Helene, Napoli, “, Hurricane Helene, ”, Sally French, ” Napoli Organizations: North Carolina Department of Transportation, U.S . Department of Transportation, Hurricane, American Airlines, Delta Airlines, United Airlines, Valdosta ., Delta, Consumers Locations: Southeast U.S, U.S, Florida, Florida , Georgia, North Carolina, South Carolina, Virginia, Tennessee, Asheville , North Carolina, Georgia, Valdosta, Valdosta . United, Augusta , Georgia, Asheville

☆ With Hurricane Helene disrupting travel, here’s what fliers need to know
▼ + stars: | 2024-10-01 | by ( Greg Iacurci | ) www.cnbc.com time to read: +4 min

Men inspect the damage from flooding in the aftermath of Hurricane Helene on Sept. 28, 2024 in Asheville, North Carolina. Hurricane Helene made landfall Thursday in Florida as a Category 4 storm, leaving a swath of wind- and flood-related damage across Florida, Georgia, North Carolina, South Carolina, Virginia and Tennessee. Airlines make concessions in some casesDamage to a store in Valdosta, Georgia, from Hurricane Helene. Michael M. Santiago | Getty Images News | Getty ImagesSome airlines are making concessions tied to Hurricane Helene, though they vary by carrier and geography. For example, American Airlines, Delta Airlines and United Airlines have alerts about flooding in the Southeast.

Persons: Hurricane Helene, Sean Rayford, Eric Napoli, Helene, Taylor, Napoli, Michael M, Sally French Organizations: Getty, North Carolina Department of Transportation, U.S . Department of Transportation, Finance, Santiago, Hurricane, American Airlines, Delta Airlines, United Airlines, Valdosta ., Delta Locations: Hurricane, Asheville , North Carolina, Southeast U.S, U.S, Florida, Florida , Georgia, North Carolina, South Carolina, Virginia, Tennessee, Valdosta , Georgia, Georgia, Valdosta, Valdosta . United, Augusta , Georgia, Asheville

☆ Summer is ‘high season’ for flight delays. Here’s what travelers need to know
▼ + stars: | 2024-08-05 | by ( Greg Iacurci | ) www.cnbc.com time to read: +4 min

Ironheart | Moment | Getty ImagesThe summer travel season is in full swing, often bringing more flight delays and cancellations. 'High' season for flight delays and cancellationsMid-June to the end of August typically marks "high season" for flight disruptions, Napoli said. "This summer will see more planes in the skies, frequent bad weather, and increased use of the nation's airspace," according to a Federal Aviation Administration webpage about summer travel. What Taylor Swift's The Eras Tour says about 'passion tourism'5 ways to maximize your vacation days More broadly, airline compensation policies vary for delays and cancellations. A recent spate of delays and cancellations related to a global IT outage was deemed a "controllable" event, for example.

Persons: Eric Napoli, Napoli, Hayley Berg, Biden, Taylor Organizations: Federal Aviation Administration, FAA, U.S . Department of Transportation, Consumers, Finance, Transportation, Airlines, Microsoft, Passengers, Union Locations: U.S, Europe

☆ What to know about airline refunds, delays as global IT outage causes 'mass chaos,' expert says
▼ + stars: | 2024-07-19 | by ( Greg Iacurci | ) www.cnbc.com time to read: +6 min

Airlines around the world experienced disruption on an unprecedented scale after a widespread global computer outage grounded planes and created chaos at airports. Ting Shen/Bloomberg via Getty ImagesMajor airlines like United, Delta and American Airlines grounded flights Friday morning amid a global IT outage impacting their operations, triggering delays for travelers. More from Personal Finance:Global tech outage hits financial services companies, including Charles SchwabRent a car for a road trip, or drive your own? Expedia, for example, said on social media Friday morning it was "experiencing high call volume and long wait times due to a global IT outage. The United Airlines terminal on July 19, 2024 as a global technology outage affected LAX airport in Los Angeles.

Persons: Ting Shen, Eric Napoli, Napoli, There's, John Breyault, Charles Schwab, Taylor, Biden, Breyault, Sara Rathner, Myung J, Chun Organizations: Delta Airlines, Ronald Reagan National Airport, Airlines, Bloomberg, Getty, American Airlines, U.S . Department of Transportation, National Consumers League, Finance, Global, United Airlines, Los Angeles Times, Transportation Department, Microsoft Locations: Arlington , Virginia, Delta, Los Angeles

☆ Travelers say these are the best—and worst—U.S. airports for on-time flights, cleanliness, restaurants and more
▼ + stars: | 2024-07-13 | by ( Celia Fernandez | ) www.cnbc.com time to read: 1 min

AirHelp, an air passenger rights company, released its 2024 AirHelp Score report on the best and worst airports around the world. The report ranked 239 airports from 69 countries, including the United States. To rank the airports, the company used data, partially based on the claims it processes worldwide, to calculate how often flights departed as scheduled in airports across the country and surveyed passengers about wait times, cleanliness, retail stores, and restaurants. Airports were scored based on flights from May 1, 2023, to April 30, 2024. AirHelp determined an airport's final ranking based on three factors:

Persons: AirHelp Organizations: Airports Locations: United States

Airports have many bells and whistles these days. But most travelers would gladly trade them for flights that consistently arrive on time. The passenger rights company AirHelp ranked 239 airports in 69 countries, with an emphasis on the on-time performance of flights operating from May 2023 to April 2024. That measure accounted for 60% of each airport's total score, with on-time performance defined as flights that arrive within 15 minutes of their published arrival times. Passenger opinions of each airport, along with traveler ratings of its food and shops, accounted for the remaining 40% of the score, according to AirHelp's website.

☆ These executives say psychedelics like LSD and MDMA made them better managers — and transformed how they think about fulfilling work
▼ + stars: | 2024-03-21 | by ( Rachel Nuwer | ) www.businessinsider.com time to read: +13 min

Siskind is one of a growing number of entrepreneurs and executives seeking out psychedelics — including LSD, psilocybin mushrooms, ayahuasca, and MDMA — for work-related inspiration and guidance. AdvertisementA Manhattan psychedelic sound bathSarah Rose Siskind says one year after her psychedelic-induced revelation, work is going better than ever. When Siskind arrived at work on Monday, she called a staff meeting to share the company's new value-oriented direction. While Zillmer's breakthroughs came in Peru and with ayahuasca, these types of retreats for business professionals are popping up all over and with a variety of psychedelics. Beyond bottom linesThe location where Kiyumí Retreats will host a psychedelic retreat for business professionals later this year.

Persons: —, Sarah Rose Siskind, she'd, I'd, psychedelics, Steve Jobs, Mike Bryk, Siskind, David Luke, psychedelics Henrik Zillmer, Michael Costuros, Henrik Zillmer, Zillmer, It's, John Gilmore, Gilmore, Gül, Dölen, Isabel Wiessner, AirHelp, Kiyumí, Bennet Zelner, Zelner, they'd, John Allison, Allison Organizations: Service, Business, University of Greenwich, Sun Microsystems, University of California, Federal University of Rio, University of Maryland Locations: New York City, Silicon, Peru, Mexico, Noho, Manhattan, Bay, London, Berlin, Berkeley, Federal University of Rio Grande de Norte, Brazil, Netherlands, Brooklyn

☆ Major airlines raised fees for checked bags. Here are 7 ways to cut costs
▼ + stars: | 2024-02-26 | by ( Greg Iacurci | ) www.cnbc.com time to read: +6 min

Brandon Bell | Getty Images News | Getty ImagesChecked bag fees represent big revenueA checked bag is one stored in a plane's cargo hold during a flight. While that service was free in years past, it's now standard for major airlines to charge for checked bags. By late 2023, it was about double for many carriers: $30 to $35 for one checked bag, Nastro said. Fly with certain airlinesDaniel Garrido | Moment | Getty ImagesThere are a few airlines that still don't charge for a checked bag. Those who wait to pay until arriving at the gate, for example, would pay $99 for a checked bag or carry-on, the chart indicates.

Persons: Brandon Bell, it's, Nastro, Eric Napoli, Daniel Garrido, Emirates —, Aiden Higgins, Higgins, Vondruska, Napoli Organizations: Getty, U.S, Bureau, Transportation, Airlines — Qatar Airways, Etihad Airways, Emirates, Air, Napoli, Spirit Airlines Locations: U.S, New York, Los Angeles

☆ How to reduce — or avoid — airline fees for checked bags
▼ + stars: | 2024-02-06 | by ( Greg Iacurci | ) www.cnbc.com time to read: +6 min

A checked bag is one stored in a plane's cargo hold during a flight. While that service was free in years past, it's now standard for major airlines to charge for checked bags, experts said. Today, it's about double: $30 to $35 for one checked bag, Nastro said. The carrier allows two free checked bags. Buy a luggage scale, lightweight bagsBuying and using a luggage scale before traveling can help travelers avoid surprise fees at the airport due to exceeding a weight limit on checked bags.

Persons: it's, Katy Nastro, Nastro, Eric Napoli, Daniel Garrido, Emirates —, Aiden Higgins, Higgins, Napoli Organizations: Major U.S, Bureau, Transportation, Finance, Airlines — Qatar Airways, Etihad Airways, Emirates, Air, Napoli, Spirit Airlines Locations: Major, U.S, New York, Los Angeles

☆ What to do if your flight gets canceled: 'Use every tool in the toolbox,' says travel expert
▼ + stars: | 2023-09-07 | by ( Celia Fernandez | ) www.cnbc.com time to read: +5 min

Experts share the steps to take if your flight is canceled or delayed. When you travel via airplane, you run the risk of your flight being canceled or delayed and throwing a serious wrench in your plans. On Tuesday, United Airlines flights were grounded for more than an hour after the carrier experienced computer issues, the Federal Administration said. What to do if your flight is canceledThe first thing you should do when you find out your flight is canceled is contact the airline. That way, if your flight gets canceled, you can see if they are willing to book you on a competitor carrier.

Persons: It's, Tomasz Pawliszyn, AirHelp, Clint Henderson, Guy, Henderson, Martin, it's, Pawliszyn Organizations: United Airlines, Federal Administration, CNBC, U.S . Department of Transportation's, Delta Air Lines, American Airlines, Pawliszyn, Istock, Getty

☆ Strikes, Delays and Lost Luggage: How to Survive Air Travel This Summer
▼ + stars: | 2023-05-25 | by ( Elaine Glusac | The New York Times | ) www.nytimes.com time to read: +27 min

Illustration by Yukai Du Strikes, Delays and Lost Luggage: How to Survive Air Travel This Summer With the travel season in full swing, we compiled a guide to help you navigate the year’s most hectic time in the skies. If you don’t care which beach, shop around.” If you haven’t booked summer flights, do it now. For one, avoiding the airports with the highest levels of delays and cancellations last summer may be a good idea. They’re also getting longer inside airport lounges, longtime havens from the masses clogging the terminals at peak times. Standard membership in Priority Pass, a network of 1,300 airport lounges, starts at $99 a year, with each visit costing $35 at that level.

Persons: Yukai Du, we’ve, haven’t, Hopper, What’s, ”, Laura Lindsay, Ted Rossman, Priceline, Mr, Rossman, Charlotte Douglas, Toronto Pearson, it’s, “, Carter Langston, Rhonda Lawson, C.B.P, you’ve, you’re, You’ll, Lawson, Emmanuel Macron, Tomasz Pawliszyn, Jamie Larounis, Larounis, they’re, SITA —, They’re, Eric Goldmann of Atlanta Organizations: Bureau of Labor Statistics, Google, Miami, JetBlue, Heathrow Airport, Amsterdam Schiphol, Gatwick, Air Canada, Labor, Newark Liberty International, La Guardia Airport, Kennedy Airport, Reagan, Miami International, Orlando International, Boston Logan International, Charlotte Douglas International, Toronto Pearson, Federal Aviation Administration, Washington , D.C, Customs, Western, Gulf, Phoenix, Transportation Security Administration, Global, Border Protection, Clear, PreCheck, Heathrow, Air, SNCF, U.S . State Department, Smart, Union, Travelers, New Tech, Airlines, Lufthansa, Siemens, Alaska Airlines, KLM, U.S . Bureau of Transportation Statistics, Apple, The Department of Transportation, American, Venture, Dallas Fort Worth International, JPMorgan Chase, Club, Chase Sapphire Reserve, Americas Locations: Europe, United States, Asia, San Francisco, Jacksonville, Fla, Miami, London, Amsterdam, U.S, La, New York, Washington, Charlotte, N.C, Newark, Orlando, Toronto, Sydney, Jakarta, Frankfurt, Munich, Heathrow, Washington ,, States, Denver, Seattle, Reno, Nev, Gulf Coast, Atlantic, Houston , New Orleans, Atlanta, Luton, T.S.A, ’, noncitizens, France, Britain, Italy, Germany, Berlin, Dutch, Swiss, Delta, United, Hong Kong, Dallas, Boston, North, Central, South America, Dallas , Newark

Charles de Gaulle airport is negatively affected, both as a destination and as a hub," said Olivier Ponti, VP of Insights at travel data firm ForwardKeys. Some 33,300 flights were cancelled this year over Easter, compared with 7,800 last year, while 9,000 flights were delayed by more than three hours, compared to 6,800 last year. Around 73% of flights were on time, compared with 76% in 2022 and 81% in 2019. There were 33,700 flights cancelled, compared with 26,600 last year, while 10,800 flights, which made up 1% of all total flights, were delayed by more than three hours, up from 9,500 last year. Air traffic authority Eurocontrol previously warned that delays could continue into the northern hemisphere summer, especially if strikes keep going.

Labor shortagesAs the pandemic swooped in, air travel was among the industries most affected, as more than 90% of flights were grounded. Today, labor shortages exist throughout the economy, but the problem drags on in the air travel sector, where more extensive employee training is usually required. Steven Senne / APOutdated technology and infrastructureThere is near-universal agreement that the infrastructure underpinning segments of America's air travel system is outdated and vulnerable. Rep. Sam Graves, R-Montana, said the incident highlighted "a huge vulnerability in our air transportation system." Air travel should be predictable and consistent, and you shouldn’t have to wonder if air traffic control is going to be working today as you head to the airport.

☆ United ranks second-best airline in the world, a new analysis says — see its list of the world's 10 best airlines
▼ + stars: | 2022-12-14 | by ( Marielle Descalsota | ) www.businessinsider.com time to read: +2 min

Travel website AirHelp ranks the world's best airlines on three metrics: on-time performance, customer opinion, and claims processing. Contributor/Getty ImagesLaunched in 2015 by German claims-management company AirHelp, AirHelp Score is an annual ranking of the world's top airlines. These airlines are evaluated based on three criteria — on-time performance, customer opinion, and claim processing — and are scored on a 10-point scale. 'On-time performance' measures the percentage of an airline's flights that arrive within 15 minutes of their published arrival time. Take a look at the 10 airlines that were ranked the best in the world this year by AirHelp.

☆ What to do if your flight is canceled or delayed
▼ + stars: | 2021-12-28 | by ( Forrest Brown | ) edition.cnn.com time to read: +11 min

So many things can cause a flight to be delayed or canceled. Here’s some general advice for navigating a very complicated and frustrating system when flights are delayed or canceled. You can also put your airline and flight number directly into a Google search bar to retrieve the status that way. What you might get depends on the airline itself and the specific circumstances on why a flight was canceled. Google your credit card plus travel protections to see what specific offerings your card carries.”If your flight is delayed instead of outright canceled, you might want to weigh whether to wait at the airport.

Persons: ”, Scott Keyes, ” Keyes, That’s, Keyes, Mike Segar, you’ve, “ It’s, It’s, Anna Moneymaker, They’ve, “, Jeff Klee, ” Lousson Smith, ” Smith, Rebecca Blackwell, you’re, They’re, Guy, it’s, ” Tomasz Pawliszyn, ” Pawliszyn Organizations: CNN, CNN Travel, Delta Airlines, LaGuardia Airport, American Airlines, “, Twitter, Dulles International, Cooperation, Miami International Airport, US Department of Transportation, Delta Air Lines, “ Airlines Locations: Queens, New York City, Dulles , Virginia, Delta

☆ Счетная палата ЕС: авиакомпании массово нарушали права пассажиров во время пандемии
▼ + stars: | 2021-07-01 | by ( Mld Media Srl | ) noi.md time to read: +3 min

Аудиторы ЕС сообщили: авиалинии массово нарушали права потребителей во время коронакризиса. Аудиторы Европейской аудиторской палаты утверждают, что авиакомпании в массовом порядке нарушали права своих клиентов. Выдавая ваучеры, авиаперевозчики нарушали права пассажировВместо возмещения стоимости билетов при отмене рейсов пассажирам повсеместно выдавались ваучеры. В то время как потребителям приходилось долго бороться за свои деньги, авиакомпаниям помогли в рекордно короткие сроки. Комиссия ЕС предъявила требования к перевозчикамКомиссия ЕС предъявила авиакомпаниям список требований.

Persons: Аннеми Туртельбум, Кристиан Лейнингер Organizations: Аудиторы, Европейская аудиторская палата, пассажировВместо, Счетная палата Locations: ЕС, Нидерланды, Франция, Бельгия

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