Frontier was named the worst US airline in 2023 by claims management company AirAdvisor.
The overall score is taken from the average of the individual criteria scores.
At the top of the list: Delta Airlines, which had an average score of 7.67, was crowned the best US airline.
But two popular airlines — Frontier and Spirit — were ranked at the bottom of the list, with overall scores of 3.22 and 4.11, respectively.
Entrants are arranged in ascending order of their overall scores.
Persons:
Delta, AirAdvisor, —
Organizations:
Delta Airlines
Locations:
Boston , Massachusetts