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☆ Inside Microsoft's struggles with Copilot
▼ + stars: | 2024-11-15 | by ( Ashley Stewart | ) www.businessinsider.com time to read: +23 min

In September 2023, Microsoft's famously soft-spoken CEO, Satya Nadella, unveiled the company's flagship AI product, Copilot, with sweeping fanfare. Some of Microsoft's own employees and executives are privately concerned that Copilot won't be able to deliver on its ambitions. Copilot's struggles have created an opening for Microsoft's rivals, some of whom have seized on the opportunity to promote their own agendas. "Now, when Joe Blow logs into an account and kicks off Copilot, they can see everything," said one Microsoft employee familiar with customer complaints. As complaints and questions over Copilot mount, so does the pressure to justify Microsoft's unprecedented level of spending on AI.

Persons: Microsoft's, Satya Nadella, Gartner, Copilot, it'll, Copilot's, Marc Benioff, Benioff, Goldman Sachs, Marc Andreessen, Andreessen Horowitz, Ethan Miller, Jared Spataro, Spataro, —, Joe Blow, Joe, Nadella, Gary Marcus, Marcus, Wile, Coyote, Brontë, Judson Althoff, Jason Zander, Zander, We've, OpenAI, Tasos Katopodis, Steve Jobs Organizations: Microsoft, Venture, Getty, Goldman, BI, Fortune, Excel, Lumen Technologies, Honeywell, Gartner, Wall Street, Initiative, Department of Homeland Security, Employees, San Francisco, Software, Apple, Jobs Locations: Microsoft's, Copilot, New York City

Here's a rapid-fire update on all the stocks in Jim Cramer's Charitable Trust, the portfolio we use for the CNBC Investing Club. This time around, Trump's tariff proposals on Chinese imports could help Amazon in its competition against low-price online sellers Temu and Shein. Salesforce : Not a Trump stock, but it wasn't a Kamala Harris stock either. Constellation Brands : The Mexican beer importer has been punished on fears about what Trump's tariff and immigration proposals could do to its business. Jim waits 45 minutes after sending a trade alert before buying or selling a stock in his charitable trust's portfolio.

Persons: Jim Cramer's, Jim, Donald Trump's, Trump's, Abbott, Trump, Hock Tan, Tan, We'll, it's pricier, Morgan Stanley, Wells, Kamala Harris, Agentforce, That's, Biden, Dover, Eaton's, Elon, Waymo, JD Vance, we've, Linde, that's, Eli Lilly, Robert F, Kennedy Jr, Kennedy, Lilly, Mark Zuckerberg, Zuckerberg, Goldman Sachs, shouldn't, Nextracker, Brian Niccol, Niccol, Stanley Black, Decker, TJ Maxx, Wells Fargo, Jim Cramer Organizations: Jim Cramer's Charitable Trust, CNBC, Abbott Laboratories, Abbott Labs, White, Biden, AMD, Trump, Wednesday, Broadcom, VMWare, BlackRock, Costco, Coterra Energy, Coterra, DuPont, Disney, GE Healthcare, GE Aerospace, Google, Honeywell, Elliott Investment Management, Linde, Microsoft, Big Tech, Apple, Meta, Financial Times, Nvidia, Palo Alto Networks, Yum Brands, Taco Bell, Constellation Brands, Management, TJX, Marshalls, Jim Cramer's Charitable Locations: China, India, Missouri, Wells Fargo, BlackRock, Shanghai, Dover, U.S, Palo, HomeGoods

☆ What's behind Salesforce's record highs — plus, a possible stock to buy after this week's earnings
▼ + stars: | 2024-11-11 | by ( Paulina Likos | ) www.cnbc.com time to read: +3 min

Every weekday the CNBC Investing Club with Jim Cramer holds a "Morning Meeting" livestream at 10:20 a.m. Wall Street firm Jefferies boosted its Salesforce price target to $400 per share from $350, implying 40% updside from Friday's close. As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade. THE ABOVE INVESTING CLUB INFORMATION IS SUBJECT TO OUR TERMS AND CONDITIONS AND PRIVACY POLICY , TOGETHER WITH OUR DISCLAIMER . Every weekday the CNBC Investing Club with Jim Cramer holds a "Morning Meeting" livestream at 10:20 a.m.

Persons: Jim Cramer, Jeff Marks, Jefferies, Marks, Jim Cramer's, Jim Organizations: CNBC, Nasdaq, Devices, Broadcom, Nvidia, Wall Street, Federal Reserve, Jim Cramer's Charitable Locations: Friday's

☆ Cramer raves about Salesforce's star-powered plan to raise awareness of its new AI agents
▼ + stars: | 2024-11-04 | by ( Matthew J. Belvedere | ) www.cnbc.com time to read: +3 min

Every weekday the CNBC Investing Club with Jim Cramer holds a "Morning Meeting" livestream at 10:20 a.m. In his Sunday column, meanwhile, Jim Cramer looked at 11 earnings surprises , including a feeling that both presidential candidates would support solar. As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade. THE ABOVE INVESTING CLUB INFORMATION IS SUBJECT TO OUR TERMS AND CONDITIONS AND PRIVACY POLICY , TOGETHER WITH OUR DISCLAIMER . NO FIDUCIARY OBLIGATION OR DUTY EXISTS, OR IS CREATED, BY VIRTUE OF YOUR RECEIPT OF ANY INFORMATION PROVIDED IN CONNECTION WITH THE INVESTING CLUB.

Persons: Jim Cramer, There's, that's, there's, Eli Lilly, Lilly, Stanley Black, Decker, Nextracker, Jim, Salesforce, Evercore, Agentforce, he's, Saleforce's, Matthew McConaughey, Stocks, Sherwin, Berkshire Hathaway, Jim Cramer's, NVDA Organizations: CNBC, Fed, Devices, Nvidia, Intel, Dow, Therapeutics, Depot, ISI, Abercrombie, Fitch, Constellation Energy Locations: Friday's, Williams, Berkshire, Marriott

☆ Interview: Salesforce CEO Marc Benioff bashes Microsoft as generative AI threatens his company's CRM lead
▼ + stars: | 2024-10-24 | by ( Ashley Stewart | ) www.businessinsider.com time to read: +7 min

In a Business Insider interview this week, he let loose again, blasting Microsoft's Copilot AI assistant, while touting the Salesforce AI agents that are rolling out soon. In the interview with BI, Benioff focused on Salesforce's continued lead in the CRM market, rather than Microsoft's creeping gains. Generative AI may change CRMGenerative artificial intelligence may be a new challenge to Salesforce and especially its lead in CRM software. He cited CRM software, which replaced the physical Rolodex and helped salespeople keep in better touch with their contacts. It helps companies create their own AI agents to assist with tasks such as customer service and sales.

Persons: —, Marc Benioff isn't, Benioff, Copilot, Salesforce's, Rishi Jaluria, salespeople, Salesforce, Jaluria, It's, Morgan Stanley, Einstein, Agentforce Organizations: Microsoft, Salesforce's, Service, IDC, RBC Capital Markets

☆ Starboard Value's Jeff Smith says Salesforce has 'a lot more to go' and can get more profitable
▼ + stars: | 2024-10-22 | by ( Jordan Novet | ) www.cnbc.com time to read: +3 min

Starboard revealed a holding in the stock and Salesforce responded by cutting thousands of employees and moving up its timeline for widening its adjusted operating margin. On Tuesday, Starboard said in a presentation that Salesforce "can continue to become more efficient and more profitable." And Starboard said Salesforce should commit to adhering to the rule of 50 by the 2028 fiscal year. The activist firm laid out two scenarios, both of which involved Salesforce's revenue growth accelerating and its adjusted operating margin widening. The Agentforce technology for automating customer interactions, which Salesforce discussed at its Dreamforce conference in September, has the potential to boost revenue growth, Starboard said.

Persons: They've, Jeff Smith, CNBC's David Faber, Salesforce, Marc Benioff, Salesforce's, Mason Morfit, Amy Weaver Organizations: 13D, ValueAct, UBS, Adobe, Intuit, Microsoft, Oracle, SAP, CNBC Locations: New York

☆ Marc Benioff says Microsoft rebranding Copilot as AI 'agents' shows they're in 'panic mode'
▼ + stars: | 2024-10-21 | by ( Kelsey Vlamis | ) www.businessinsider.com time to read: +3 min

Benioff said Microsoft Copilot was inaccurate and compared it to "Clippy 2.0." Salesforce recently announced a pivot to Agentforce, its own product that inlcudes custom AI agents. Benioff's post comes over a month after Salesforce announced its own pivot to AI agents through Agentforce. Advertisement"This is the next big transformation," Benioff told Fortune in September, referring to AI agents. In his X post critiquing Microsoft Copilot, the Salesforce CEO said Agentforce, in contrast, was "what AI was meant to be."

Persons: Marc Benioff, Benioff, Microsoft Copilot, Salesforce, —, Copilot, Fortune, Agentforce Organizations: Microsoft, it's, Service, Monday, Business, McKinsey, Thomson Reuters

☆ Microsoft to roll out new autonomous AI agents next month, fending off challenge from Salesforce
▼ + stars: | 2024-10-21 | by ( Ryan Browne | ) www.cnbc.com time to read: +5 min

Starting next month, they'll move into public preview, meaning more organizations can start building AI agents of their own. AI agents can act as virtual workers that can carry out a series of tasks without supervision. Microsoft demonstrated how its autonomous AI agents work. Competition is fierceMicrosoft is doubling down on AI agents at a time when competition is intensifying up in the red-hot artificial intelligence space. Microsoft 365 Copilot is a service offered by the tech giant that embeds generative AI into its suite of productivity apps.

Persons: Satya Nadella, Dimas Ardian, they'll, Jared Spataro, Salesforce, Zahra Bahrololoumi, —, Bahrololoumi, I'm, Marc Benioff Organizations: Bloomberg, Getty, Microsoft, Copilot, Dynamics, McKinsey, CNBC, Crown Commercial Service Locations: Jakarta, Indonesia, Salesforce, London, U.S, San Francisco, Ireland, Copilot

☆ These 5 portfolio stocks outperformed the market's incredible run since our September Monthly Meeting
▼ + stars: | 2024-10-16 | by ( Morgan Chittum | ) www.cnbc.com time to read: +6 min

We did hold onto our rate-sensitive names like Wells Fargo and Morgan Stanley , which were among the best performers since the last Monthly Meeting. Morgan Stanley: 16.2% Following the Fed's decision, shares advanced as investors became more optimistic about a soft landing for the U.S. economy. Morgan Stanley benefits from lower rates — and, in turn, a better economy — because it can usher in more Wall Street dealmaking such as initial public offerings and mergers and acquisitions. That's because the Club has been debating exiting Morgan Stanley altogether for a potentially better investment banking rebound play like Goldman Sachs. Morgan Stanley reiterated its buy-equivalent rating on Oct. 10, arguing that Eaton has a positive setup into earnings season.

Persons: It's, Wells, Morgan Stanley, Morgan, Goldman Sachs, Morgan Stanley's, Salesforce, Marc Benioff, Piper Sandler, Guggenheim, Meta, Eaton, Jim Cramer's, Jim Cramer, Jim, Angela Weiss Organizations: Dow Jones Industrial, Dow, Procter, Gamble, Meta, Fed, Northland Capital Markets, UBS, Citigroup, Analysts, JPMorgan, Jim Cramer's Charitable, CNBC, Traders, New York Stock Exchange, AFP, Getty Locations: U.S, Wells Fargo, Salesforce, Eaton, Tuesday's, Northland

Here's a rapid-fire update on all the stocks in Jim Cramer's Charitable Trust, the portfolio we use for the CNBC Investing Club. Broadcom: Of course, we love the company's AI business — both its custom silicon solutions for companies such as Alphabet and its networking chips that help stitch data centers together. Stanley Black & Decker: Jim said that this stock is the "most significant beneficiary" from lower rates in the entire portfolio. As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade. Jim waits 45 minutes after sending a trade alert before buying or selling a stock in his charitable trust's portfolio.

Persons: Jim Cramer's, Jim, there's, Lisa Su, Wells, Salesforce, CrowdStrike, it's, we've, Walt Disney, —, Eaton, we're, Kamala Harris, Harris, Jim's, Linde, Eli Lilly, Lilly isn't, That's, Morgan Stanley, Goldman Sachs, D.A, Satya Nadella's, Palo, cybersecurity, Brian Niccol, We're, Stanley Black, Decker, TJX, Charlie Scharf, Wells Fargo's, Jim Cramer, Angela Weiss Organizations: Jim Cramer's Charitable Trust, CNBC, Club, Apple Intelligence, Abbott Laboratories, Devices, AMD, Nvidia, Broadcom, Apple, Federal Reserve, Costco Wholesale, Costco, Coterra, DuPont, Disney, ESPN, GE Healthcare, Democratic, Biden, Honeywell, Linde, Adobe, Microsoft, Davidson, Palo Alto Networks, Constellation Brands, Modelo, Corona, TJX, Jim Cramer's Charitable, New York Stock Exchange, AFP, Getty Locations: Wells Fargo, BlackRock, Dover, Eaton, China, U.S, Chipotle, New York City

☆ Jensen Huang says he wants Nvidia to be a company with 100 million AI assistants
▼ + stars: | 2024-10-14 | by ( Shubhangi Goel | ) www.businessinsider.com time to read: +4 min

Jensen Huang says he hopes Nvidia will be a 50,000 employee company with "a 100 million AI assistants." Huang described a future where Nvidia can use AI assistants across every division to raise output. "I'm hoping that Nvidia someday will be a 50,000 employee company with a 100 million, you know, AI assistants, in every single group," Nvidia CEO Jensen Huang said on an episode of the "Bg2" podcast released on Sunday. AI agents break down a task into multiple smaller steps, each tackling a specific task to achieve a broader objective. And Google CEO Sundar Pichai said in May that the company is working on developing AI agents with more capabilities.

Persons: Jensen Huang, Huang, —, I'm, Marc Benioff, Sundar Pichai, Pichai Organizations: Nvidia, Tech, Google, Service, AIs, Slack, Bloomberg, Big Tech

☆ Jim Cramer says AMD's slide could be an opportunity — plus, a defense of Salesforce
▼ + stars: | 2024-10-10 | by ( Jeff Marks | ) www.cnbc.com time to read: +5 min

Every weekday, the CNBC Investing Club with Jim Cramer releases the Homestretch — an actionable afternoon update, just in time for the last hour of trading on Wall Street. Markets: Stocks are slightly lower Thursday, but not far from the S & P 500 's record close set Wednesday. As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade. THE ABOVE INVESTING CLUB INFORMATION IS SUBJECT TO OUR TERMS AND CONDITIONS AND PRIVACY POLICY , TOGETHER WITH OUR DISCLAIMER . NO FIDUCIARY OBLIGATION OR DUTY EXISTS, OR IS CREATED, BY VIRTUE OF YOUR RECEIPT OF ANY INFORMATION PROVIDED IN CONNECTION WITH THE INVESTING CLUB.

Persons: Jim Cramer, Salesforce, Piper Sandler, Laggard, Analysts, It's, Piper, Salesforce's, Lisa Su, Su, Jim, Jim Cramer's Organizations: CNBC, ., CRM, Nvidia, AMD, AMD's, UBS, Broadcom, JPMorgan Chase, BlackRock, Bank of New York Mellon, PPI, Jim Cramer's Charitable Locations: China, Wells Fargo

☆ These 3 ugly duckling stocks will become beautiful swans as the Fed cuts rates
▼ + stars: | 2024-09-29 | by ( Jim Cramer | ) www.cnbc.com time to read: +14 min

Some of it had to do with the old joke being that Best Buy was nothing but an Amazon showroom. CEO Corie Barry is a no-nonsense heavyweight who mastered the supply chain for Best Buy during the pandemic. As the JPMorgan recent upgrade on Best Buy said, most investors don't realize how awful this period has been for Best Buy. It doesn't hurt, of course that Best Buy has a substantial dividend — 3.68%, down from 4% and 5% when we were buying it. We have watched Eaton and Dover go higher and that was without the rate cycle, just with the data center.

Persons: Stanley Black, Decker, —, couldn't, Corie Barry, Barry, don't, It's, Stanley, Trump, Helene, Hock Tan, Marc Benioff, Mike Sievert, Blackwell, Jim Cramer's, Jim Cramer, Jim, Melissa Repko Organizations: Empire, Circuit, Intel, HP Inc, HP, JPMorgan, Williams, Dick's Sporting Goods, Abercrombie, Fitch, Depot, Procter, Gamble, Linde, Honeywell, Quantum Computing, Tech, Broadcom, VMWare, Elon, Mobile, Nvidia, Jim Cramer's Charitable, CNBC, Microsoft Locations: Sonoma, Covid, China, Lowe's, Eaton, Dover, San Francisco, Secaucus, N.J

☆ How we're thinking about 7 portfolio stocks with ties to OpenAI after its latest shakeup
▼ + stars: | 2024-09-26 | by ( Morgan Chittum | ) www.cnbc.com time to read: +11 min

We're taking a keen interest because several stocks in the Club portfolio have ties to the startup behind ChatGPT. Co-founder Ilya Sutskever, who had been chief scientist, also left earlier this year and launched a new AI startup. Microsoft Microsoft got the first-mover advantage among big tech firms because of its early investment in OpenAI. As of now, we still haven't heard much about Lilly's exact plan to utilize OpenAI's technology. OpenAI CEO Sam Altman speaks during the Microsoft Build conference at Microsoft headquarters in Redmond, Washington, on May 21, 2024.

Persons: OpenAI, Sam Altman's, There's, Mira Murati, she's, Bob McGrew, Barret Zoph, Altman, Ilya Sutskever, it's, here's, ChatGPT, Jim Cramer, Jim, That's, —, OpenAI's, Jensen Huang, Nikesh Arora, Morgan Stanley Morgan Stanley, Morgan, Eli Lilly Eli Lilly, Eli Lilly's, Einstein, Marc Benioff, Jim Cramer's, Sam Altman, Jason Redmond Organizations: Club, Microsoft, Nvidia, Reuters, CNBC, Apple Intelligence, Apple, Bloomberg News, Street, Microsoft Microsoft, Blackwell, Palo, Palo Alto Networks, Employees, OpenAI, Barclays, Jim Cramer's Charitable, AFP, Getty Locations: OpenAI, Redmond, Washington, Palo Alto, Redmond , Washington

☆ Salesforce to close Portland office, asks employees to relocate or take severance
▼ + stars: | 2024-09-26 | by ( Ellen Thomas | ) www.businessinsider.com time to read: +4 min

AdvertisementSalesforce will close its office in Hillsboro, Oregon, and is asking many of its employees based there to either relocate or accept a severance package. In virtual meetings Thursday afternoon, the cloud software giant notified staffers who report to its Hillsboro office, thirty minutes outside of Portland, of its decision. AdvertisementSalesforce opened its Hillsboro office in 2013. The Hillsboro office was Salesforce's only location in the Portland metro area. The Hillsboro office closure also comes as Salesforce, which makes and sells cloud-based software for customer relationship management, attempts to rebrand as a company powered by artificial intelligence.

Persons: Salesforce, —, Marc Benioff, Ellen Thomas Organizations: Service, Hillsboro office's, Business, Oregonian Locations: Hillsboro , Oregon, San Francisco, Hillsboro, Portland, Indianapolis, Atlanta, Seattle, Seattle .

☆ Salesforce may finally have found its AI footing. What it means beyond the initial hype
▼ + stars: | 2024-09-25 | by ( Kevin Stankiewicz | ) www.cnbc.com time to read: +8 min

Bowing to investor pressure, Salesforce has adopted a more disciplined approach to dealmaking, increasing the importance of internal product development. "Agentforce is the product announcement [Salesforce] investors have sought for years," Needham analysts wrote in a recent note to clients. Salesforce stock remains down about 13% from its 2024 peak close and record high of $316.88 a share on March 1. CRM 1Y mountain Salesforce's stock over the past 12 months. Analysts said Salesforce is cheap compared to peers on multiple valuation metrics with ample room to increase free cash flow ahead.

Persons: Salesforce, Jim Cramer, Agentforce, Mulesoft, Needham, Einstein, —, Jim, Bofa, Baird, Piper Sandler, Piper, Jim Cramer's, Marc Benioff, Salesforce's Dreamforce, Justin Sullivan Organizations: Wall Street, Nasdaq, Barclays, Saks, Investors, Bank of America, CNBC, Getty Locations: Dreamforce, San Francisco, San Francisco , California

☆ S&P 500's record run is in jeopardy — plus, what Micron could signal about chip demand
▼ + stars: | 2024-09-25 | by ( Jeff Marks | ) www.cnbc.com time to read: +4 min

Markets: The S & P 500 has slipped into the red since the Morning Meeting. By the way, since the Sept. 6 close, the S & P 500 jumped nearly 6%, closing at a record 5,732 on Tuesday. As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade. THE ABOVE INVESTING CLUB INFORMATION IS SUBJECT TO OUR TERMS AND CONDITIONS AND PRIVACY POLICY , TOGETHER WITH OUR DISCLAIMER . NO FIDUCIARY OBLIGATION OR DUTY EXISTS, OR IS CREATED, BY VIRTUE OF YOUR RECEIPT OF ANY INFORMATION PROVIDED IN CONNECTION WITH THE INVESTING CLUB.

Persons: Jim Cramer, Salesforce, Meta, Dana her, it's, oversold, Mark Zuckerberg, Zuckerberg, Thursday's, Jim Cramer's, Jim Organizations: CNBC, ., Nasdaq, Nvidia, Meta, Microsoft, West Texas, Apple, Micron, Jefferies, Accenture, CarMax, Costco, Jim Cramer's Charitable Locations: China, Menlo Park , California

☆ 6 things from my San Francisco trip reveal which stocks are AI winners
▼ + stars: | 2024-09-22 | by ( Jim Cramer | ) www.cnbc.com time to read: +14 min

Almost everyone else seems to want to deploy AI in some meaningful way but don't seem to know how. It's available on HP 's AI personal computers right now but hasn't really attracted a lot of interest yet — good for Club company Best Buy 's forward earnings. For some companies, companies like CVS , this is a no brainer. One that can build things or get things or just give you a cup of your coffee. I don't know what will happen to people who are doing this now.

Persons: Jensen Huang, Marc Benioff, Copilot, hasn't, Uber, San Francisco —, Amazon's, Benioff, Benioff's, Agentforce, Tesla, Elon, Donald Trump, Pat Gelsinger, gunning, Lisa Su, Jensen, Su, wasn't, Nvidia's Blackwell, Blackwell, Mike Sievert, Jim Cramer's, Jim Cramer, Jim, Carlos Barria Organizations: Microsoft, Club, Nvidia, Oracle, HP, Devices, AMD, Saks Fifth, CVS, Siemens, Starbucks, Intel, Qualcomm, Arm Holdings, Enterprise, Constellation Energy, GE Vernova, Apple, Mobile, Jim Cramer's Charitable, CNBC Locations: San Francisco, Atlanta, Austin , Texas, Dreamforce, bailiwick, Eaton, Dover, California

☆ Jim Cramer says Salesforce's collaboration with Nvidia should not be overlooked
▼ + stars: | 2024-09-18 | by ( Paulina Likos | ) www.cnbc.com time to read: +3 min

Every weekday the CNBC Investing Club with Jim Cramer holds a "Morning Meeting" livestream at 10:20 a.m. Jim Cramer urged people to be patient once the Fed's decision arrives at 2 p.m. As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade. THE ABOVE INVESTING CLUB INFORMATION IS SUBJECT TO OUR TERMS AND CONDITIONS AND PRIVACY POLICY , TOGETHER WITH OUR DISCLAIMER . NO FIDUCIARY OBLIGATION OR DUTY EXISTS, OR IS CREATED, BY VIRTUE OF YOUR RECEIPT OF ANY INFORMATION PROVIDED IN CONNECTION WITH THE INVESTING CLUB.

Persons: Jim Cramer, Stocks, Jerome Powell's, Jim, Salesforce, Agentforce, Mark Benioff, Brian Niccol, General Mills, Jim Cramer's Organizations: CNBC, Nvidia, Bank of America, Starbucks, VF Corp, Resmed, Marriott International, Alaska Air Locations: China

☆ Salesforce CEO describes new AI product's real-life use case in healthcare
▼ + stars: | 2024-09-17 | by ( Julie Coleman | ) www.cnbc.com time to read: +1 min

"Our doctors and our nurses are just way burnt out after the pandemic," Benioff said. Agentforce is a platform meant to automate certain functions, and Benioff has previously described how it helps clients like ADP , OpenTable, Wyndham and Wiley . Benioff claimed that Agentforce's capabilities are more advanced than other automated customer services functions that can lead to frustration. "We can make those customers successful with their customers in these incredible new ways," he said. "And it's so much more than just — go away with the 'hit one for sales, hit two for service, hit three for marketing.'

Persons: Marc Benioff, CNBC's Jim Cramer, Benioff, Wiley, Agentforce Locations: San Francisco, Wyndham

☆ Salesforce tops earnings estimates, CFO Amy Weaver to step down
▼ + stars: | 2024-08-28 | by ( Jordan Novet | ) www.cnbc.com time to read: +4 min

The company also said Amy Weaver, its chief financial officer, will step down. With respect to guidance, Salesforce called for adjusted fiscal third-quarter earnings of $2.42 to $2.44 per share on $9.31 billion to $9.36 billion in revenue. Analysts surveyed by LSEG had expected $2.43 in earnings per share on $9.41 billion in revenue. The LSEG consensus was $9.89 in adjusted earnings per share, with $37.84 billion in revenue. During the quarter, Salesforce said in the fall it will start testing an Einstein Copilot for Merchants that can compose product pages and promotions with a few words of human input.

Persons: Amy Weaver, Salesforce, Marc Benioff, Weaver, LSEG, Einstein, Benioff, Jared Spataro Organizations: Management, Merchants, Microsoft, CNBC

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