Two passengers won a lawsuit against Air Canada for a 56-hour delay in their three-leg flight.
Two passengers from Kelowna, Canada, won a lawsuit against Air Canada for an international flight delay that set them back by 56 hours.
The international flight consisted of three legs: Kelowna to Vancouver, Vancouver to London, England, and London to Cairo.
Air Canada claimed the flight delay was due to "air traffic control restraints" and a ground delay program — a procedure used for air traffic control — operated by Nav Canada, which oversees the country's air traffic controllers.
Air Canada did not immediately respond to a request for comment from Insider, sent outside regular business hours.
Persons:
Abdallah Mohamed, Ghada Ali, Mohamed, Ali, —, Shelley Lopez, AC862, Lopez
Organizations:
Air Canada, Morning, Air, Vancouver . Air Canada, Nav Canada
Locations:
Canada, Cairo, Egypt, Kelowna, British Columbia, Air Canada, Vancouver, London, England