Air India Express operates more than 2,500 flights each week, servicing 45 domestic and international airports, according to its website. Around 100 cabin crew called in sick “at the very last minute” late on Tuesday, a source familiar with the incident told CNN. Since then, the Indian conglomerate has announced plans to merge Air India Express with AIX Connect, another of Air India’s subsidiary carriers. Air India Express said in Thursday’s statement that passengers whose flight is canceled, or delayed by more than three hours, can get a full refund or reschedule their flight for free. Air India will support the budget carrier through the current disruption by operating flights on 20 of its routes, it added.

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