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” - 1 Lina Khan - 1 Laura Brett - 1 Brett - 1 you’ve - 1 ” Brett - 1 Natnan - 1 ABCmouse - 1
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CNN - 1 Federal Trade Commission - 1 FTC - 1 Federal - 1 National Advertising Division - 1 BBB - 1

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2 mentions found


☆ The federal government just made it much easier to cancel your gym membership
  + stars: | 2024-10-16 | by ( Erika Tulfo | ) edition.cnn.com   time to read: +4 min
The FTC unveiled its final “click-to-cancel” rule, which requires businesses provide a way for consumers to cancel their subscriptions that is just as easy as it is to sign up. That includes everything from gym memberships to digital streaming and e-commerce to cable TV service. “Too often, businesses make people jump through endless hoops just to cancel a subscription,” said Commission Chair Lina Khan in statement by the FTC. Other times they might’ve been able to sign up online, but in order to cancel they had to call and talk to a representative. Other kinds of memberships required them to actually show up in person to cancel their subscription,” Brett said.
Persons: ”, Lina Khan, Laura Brett, Brett, you’ve, ” Brett, Natnan, ABCmouse, Brian Fung, Nathaniel Meyersohn Organizations: CNN, Federal Trade Commission, FTC, Federal, National Advertising Division, BBB
☆ FTC wants to make it easier for consumers to cancel free trials and subscriptions
  + stars: | 2023-03-23 | by ( Brian Fung Nathaniel Meyersohn | Brian Fung | Nathaniel Meyersohn | ) edition.cnn.com   time to read: +6 min
CNN —New rules from the US government could soon let Americans more easily cancel free trials and subscriptions they no longer want, according to the Federal Trade Commission. The proposed rule change announced Thursday would apply to vast swaths of the US economy, covering both digital and physical subscriptions. Americans should not have to jump through hoops or be hounded by unwanted retention offers just to cancel their subscriptions, FTC Chair Lina Khan told reporters on a conference call Wednesday. The FTC in 2021 warned companies against deploying illegal dark patterns that trick or trap consumers into subscription services. Gyms, newspapers, phone companies and other businesses have faced lawsuits for imposing obstacles on consumers who try to cancel their services.
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