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CNN —Having trouble navigating the complicated, often frustrating, world of airline loyalty programs? 1 airline rewards program, according to the rankings. Last week, the US Department of Transportation announced a consumer protection probe into US airlines’ loyalty programs. World’s top 10 airline rewards programsHere are the top 10 programs globally and their scores on a 100-point scale, according to Point.me’s analysis:1. SeongJoon Cho/Bloomberg/Getty ImagesNorth America’s top 10 airline rewards programsHere are the top 10 programs in North America and their scores on a 100-point scale, according to Point.me’s analysis:1.
Persons: CNN —, , Tiffany Funk, Point.me, Canada’s Aeroplan, Funk, Delta, Avianca, they’re, ” Funk, SeongJoon Cho, Allegiant Organizations: CNN, Air France, KLM, Air, United, ” United Airlines, Virgin Atlantic, British Airways, JetBlue, Delta Air Lines, Delta, North, Canada’s, Qatar Airways Privilege, Cathay Pacific, Singapore Airlines KrisFlyer, US Department of Transportation, American Airlines, Southwest Airlines, United Airlines, Air Canada, British Airways Executive, Virgin Atlantic Flying, Alaska Airlines, JetBlue TrueBlue, Bloomberg, Getty, Southwest Airlines Rapid, Airlines, Spirit Airlines, Qatar Airways, Cathay Locations: Alaska, Latin America, East, Africa, Cathay Pacific Asia Miles, Asia, Pacific, Air France, North America, Europe, Middle East, Oceania
Qatar Airways is 2024's "Airline of the Year," according to AirlineRatings.com. This year's list is again dominated by Middle Eastern and Asia-Pacific carriers, though Europe's Air France/KLM entered the ranking at No. The complete top 25 list of premium airlines for 2024, according to AirlineRatings.com, is as follows:1. American AirlinesIn an article announcing the ranking, AirlineRatings.com Editor-in-Chief Geoffrey Thomas said "Qatar Airways came out number one in many key areas although it was a very close scoring for the top ten." Qatar Airways also won the "Best Business Class" category for the fifth time in a row, while Singapore Airlines was named "Best First Class" and Air New Zealand for "Best Economy Class."
Persons: Geoffrey Thomas Organizations: Qatar Airways, Air New, Europe's Air France, KLM, Korean, Cathay Pacific Airways, Air New Zealand, Emirates, Air France, All Nippon Airways, Etihad Airways, Qantas, Virgin, Vietnam Airlines, Singapore Airlines, TAP, JAL, Alaska Airlines, Lufthansa, Turkish Airlines, IGA Group, British Airways, Air Canada, Delta Air, United Airlines, American Airlines, Flight Entertainment, Doha's Qatar Airways, Dubai's, Abu Dhabi's Etihad Airways Locations: Doha, Air New Zealand, Eastern, Asia, Pacific, Virgin Australia, TAP Portugal, Swiss, Iberia, Dubai's Emirates
Power’s 2024 North American Airline Satisfaction Study. Power hasn’t revealed an overall North American airline passenger satisfaction score, with Mike Taylor, travel intelligence lead at J.D. Power’s top North American airlines for economy passengers1. Power’s top North American airlines for premium economy passengers1. Power’s top North American airlines for first/business passengers1.
Persons: , Power hasn’t, Mike Taylor, That’s, Tony Gutierrez, , Taylor, , ” Taylor Organizations: CNN, North, Southwest Airlines, Southwest, Delta Air Lines, Delta, JetBlue, AP, ” Airlines, Allegiant, Alaska Airlines, JetBlue Airways, American Airlines, United Airlines, Air Canada, Spirit Airlines, Frontier Airlines, Delta Air, . Alaska Airlines, Air Locations: ., J.D, Power, Delta, North America
“One which we jokingly say belongs in a Netflix series.”A truck driver with a fraudulent waybill for a seafood shipment picks up the container. Instead of a load of farm-raised seafood, the truck driver pulled away from the loading dock with loot. “They needed people inside Air Canada to facilitate this theft,” Peel Regional Police Det. In its legal response to the Brink’s lawsuit, Air Canada has denied it was “careless” and its security lax. Canadian police had identified him as the truck driver early in the investigation but had not been able to locate him.
Persons: , Nishan Duraiappah, Nando Iannicca, Canada “, ” Duraiappah, ’ ” Patrick Brown, , Mike Mavity, Mavity, couldn’t, “ We’re, ” Mavity, , it’s, Brink’s, Eric, “ They’re, Nick Milinovich, Duraiappah, CNN’s Paula Newton, Fabiana Chaparro Organizations: CNN, Toronto Pearson International, Air Canada, ” Peel Regional Police, Netflix, Peel Regional Police, Peel, Canadian, CSI, Vancouver Bullion & Currency Exchange, Air, Police, ” Air Canada, Authorities, Alcohol, Tobacco, Firearms, Explosives, ” Police, Investigators, Court, Middle, Middle District of Pennsylvania, ” Peel Locations: Zurich, Switzerland, Canada, Pennsylvania, Florida, Georgia, Brampton, Toronto, Air Canada, United Kingdom, Dubai, India, Franklin County , Pennsylvania, Philadelphia, Middle District, Atlanta
Dear Tripped Up,Last September, my husband and I left our kids with their grandparents and set off to Ireland. Our $2,132 itinerary took us from Minneapolis to Toronto to Dublin on tickets booked on United Airlines through Expedia but ultimately operated by Air Canada, a United partner. Checkout time came and went without a word, so we went to the airport and were told to call Air Canada customer service. I skipped over Expedia, since your trip had already started, and reached out to United and Air Canada — as you flew on an airline’s partner, it’s a code share arrangement. Air Canada, on the other hand, took almost two weeks to get back to me, and its response was underwhelming.
Persons: Michelle, it’s, Erin Jankowski Organizations: United Airlines, Air Canada, Air, United Locations: Ireland, Minneapolis, Toronto, Dublin, Expedia, United, Air Canada, Newark, Edina, Minn
An Air Canada chatbot told a customer he could receive a bereavement discount after traveling to his grandma's funeral. Air Canada unsuccessfully argued the chatbot's misleading information wasn't its responsibility. After exchanging emails for three months, an Air Canada representative told Moffatt the chatbot had provided "misleading words." When the case was brought to the tribunal, Air Canada asked the adjudicator to dismiss Moffatt's claim. "In effect, Air Canada suggests the chatbot is a separate legal entity that is responsible for its own actions," wrote Christopher Rivers, the adjudicator.
Persons: Air Canada chatbot, , Jake Moffatt, Moffatt, chatbot, Christopher Rivers Organizations: Air, Air Canada, Service, Canada, Business Locations: Air Canada, Toronto, Vancouver
10 best ways to use Chase points for travel
  + stars: | 2023-11-29 | by ( Jennifer Yellin | Andrew Kunesh | ) edition.cnn.com   time to read: +23 min
The Chase Sapphire Reserve and Chase Sapphire Preferred cards are currently offering 75,000 bonus points after you spend $4,000 in the first three months of account opening. These cards earn Chase Ultimate Rewards® points which are some of the most valuable and flexible travel rewards points out there. But before you apply, let’s take a look at some of the best ways to redeem Chase Ultimate Rewards points for travel. Best ways to redeem Chase Ultimate Rewards pointsYou can book KLM business class by transferring Chase points to Air France-KLM Flying Blue. Use the Chase Travel portal to book any flightBook flights on any airline with the Chase Travel portal.
Persons: , you’ve, Air Canada Aeroplan, Chase, Kyle Olsen, , Holly Johnson, Ziva, Eliyahu Parypa, that’s, that’ll, You’ll, you’ll, United Chase, MileagePlus, Aeroplan, Singapore Airlines KrisFlyer, it’s, you’re Organizations:  CNN, American Express, Chase Sapphire, Chase, Hyatt, United MileagePlus, Air Canada, Chase Travel, KLM, Air France, Blue, CNN, United Airlines, Aer Lingus AerClub Air Canada Aeroplan Air France, KLM Flying Blue British Airways Executive Club Emirates, JetBlue, Singapore Airlines, Rapid, United, Virgin Atlantic Flying, redemptions, you’ll, Southwest Airlines, British Airways, Images British Airways, Oneworld, Alaska Airlines, American Airlines, British Airways Executive Club, British Airways Executive, Miami . British Airways, British, Air Canada's, Air, Star Alliance, Minneapolis . Air, Midwest, Singapore Airlines ’, Aloha State, Iberia Airlines, Iberia Avios, Sapphire, Virgin Points, All Nippon Airways, All Nippon Airways One, Virgin Atlantic, ANA, Virgin, Virgin Atlantic Virgin Points Delta Air, Virgin Atlantic Virgin, Delta Air Lines, Chase Sapphire Reserve, Ink Locations: United, Japan, Iberia, Mexico, Bay, Jamaica, Cancun, Chicago, New York, United States, Caribbean, Washington, American, Alaska, Atlanta, Miami, Minneapolis, Minneapolis . Air Canada, Newark, Fort Lauderdale, Hawaii, East, Aeroplan, United Airlines, iStockphoto Hawaii, Los Angeles, Kona, Spain, Europe, United Kingdom, Madrid, Barcelona, Boston, Iberia Iberia, San Francisco, Tokyo, Amsterdam, Rome, Paris, Delta
CNN —Multiple airlines have canceled flights in and out of Tel Aviv, home to Israel’s largest international airport, after Israel formally declared war on Hamas. In a statement to CNN, American Airlines said it was suspending flights until Friday as it closely monitors the situation on the ground. US carriers have temporarily suspended flights to Israel,” according to the embassy. Hong Kong carrier Cathay Pacific canceled its Tuesday flight to and from Tel Aviv. Ireland’s Ryanair said Monday it was canceling flights in and out of Tel Aviv until October 11, citing operational restrictions.
Persons: Ed Sicher, Israel, Ben, Israel’s Ben, Yoav Gallant Organizations: CNN, American Airlines, Allied Pilots Association, Federal Aviation Administration, Ben Gurion, Cathay Pacific, Tel Aviv . Air Canada, Ryanair, Air India, Lufthansa, Norwegian Air, Korean Air, Israel’s Ben Gurion, Israel’s Locations: Tel Aviv, Israel, Hong Kong, Incheon, Gaza, Jerusalem
CNN —Air Canada has issued an apology after two passengers were told to sit in poorly cleaned seats that had been covered in vomit on a previous flight. Air Canada attempted a quick cleanup before boarding but clearly wasn’t able to do a thorough clean,” Benson wrote in a Facebook post published August 29. “I am ashamed to be a Canadian and ashamed of Air Canada,” she wrote. “Shame on you Air Canada! Air France told CNN it “understands and regrets the inconvenience caused by this situation” and that it was in touch with Battah.
Persons: Susan Benson, ” Benson, , , Benson, Habib Battah, Battah Organizations: CNN — Air Canada, Air Canada, Air, CNN, Air France, Staff, Paris Locations: Las Vegas, Montreal, Canadian, Air Canada, Paris, Toronto, Air
Some 147 Canadian pilots applied for licenses to fly commercial jets in the United States in 2022, up from 39 in 2021, according to Federal Aviation Administration (FAA) data. High travel demand in the United States, where pilots are securing historic wage increases, isattracting foreign aviators, despite delays and high costs of immigrating, according to lawyers, unions and pilots. While small, the increase in U.S. applications is worrisome for regional Canadian carriers, which like their U.S. counterparts, are wrestling with staffing shortages as they lose pilots to larger airlines, industry experts say. It could also put pressure on Air Canada (AC.TO) during negotiations with its pilots, whose contract expires on September 29. Air Canada pilots earned more before 2013.
Persons: F, Andrew Kelly, John Gradek, Mark Taylor, Taylor, Sunwing, Attorney Jean, Francois Harvey, he's, Gradek, John McKenna, Allison Lampert, Andy Sullivan Organizations: Kennedy International Airport, REUTERS, Rights, Federal Aviation Administration, FAA, Air Canada, McGill University, Sunwing Airlines, WestJet Airlines, Air, Air Line Pilots Association, United Airlines, Air Transport Association of Canada, Thomson Locations: Queens , New York City, U.S, United States, Canada, Calgary, Montreal, Canada's, Attorney, Air Canada
Two passengers won a lawsuit against Air Canada for a 56-hour delay in their three-leg flight. Two passengers from Kelowna, Canada, won a lawsuit against Air Canada for an international flight delay that set them back by 56 hours. The international flight consisted of three legs: Kelowna to Vancouver, Vancouver to London, England, and London to Cairo. Air Canada claimed the flight delay was due to "air traffic control restraints" and a ground delay program — a procedure used for air traffic control — operated by Nav Canada, which oversees the country's air traffic controllers. Air Canada did not immediately respond to a request for comment from Insider, sent outside regular business hours.
Persons: Abdallah Mohamed, Ghada Ali, Mohamed, Ali, , Shelley Lopez, AC862, Lopez Organizations: Air Canada, Morning, Air, Vancouver . Air Canada, Nav Canada Locations: Canada, Cairo, Egypt, Kelowna, British Columbia, Air Canada, Vancouver, London, England
Air Canada beats on quarterly profit versus year-ago loss
  + stars: | 2023-08-11 | by ( ) www.reuters.com   time to read: +1 min
An Air Canada airplane is towed along a runway at Toronto Pearson Airport in Mississauga, Ontario, Canada April 28, 2021. REUTERS/Carlos OsorioAug 11 (Reuters) - Air Canada (AC.TO) reported a better than expected quarterly profit on Friday compared with a year-ago loss and is adding capacity as the country's largest airline cashes in on strong international travel demand. Air Canada reported some relief in a 31.4% decrease in jet fuel prices during the second quarter. For the quarter ended June 30, Air Canada reported adjusted net income of C$664 million ($493.97 million), or C$1.85 per diluted share. In May, Air Canada said it expected CASM of about 0.5% to 2.5% below 2022 levels.
Persons: Carlos Osorio, Shivansh, Allison Lampert, Devika Syamnath, Frances Kerry Organizations: Air Canada, Toronto Pearson Airport, REUTERS, North, Air, Thomson Locations: Toronto, Mississauga , Ontario, Canada, Montreal, Air Canada, Bengaluru
Marcos del Mazo/LightRocket/Getty ImagesAfter a couple of years of reduced air travel in the wake of the pandemic, travelers returned to the air in 2022 to significant airline chaos – canceled flights, lost luggage and overstretched staff. And interestingly, while Air New Zealand came out on top for 2023, Thomas said the results were close among the top five. Singapore Airlines took the fifth spot on AirlineRatings.com's 2023 list and also won the Best First Class award. Johannes P. Christo/Anadolu Agency/Getty ImagesAbu Dhabi’s Etihad Airways is number 3 on AirlineRatings.com’s 2023 list. Singapore Airlines, named top in the Best First Class award and the Excellence in Long Haul Travel - Southeast Asia award, took fifth place overall.
Persons: AirlineRatings.com, , ” Geoffrey Thomas, ” AirlineRatings.com, Marcos del Mazo, Thomas, Johannes P Organizations: CNN, Air, Zealand, CNN Travel, Zealand’s, Qatar Airways, Air New Zealand, Business, Catering, Long, Singapore Airlines, Christo, Anadolu Agency, Abu Dhabi’s Etihad Airways, Korean, North, ” Air, New, Civil Aviation Authority, Auckland International Airport, Etihad Airways, Qantas, Virgin, Cathay Pacific Airways, Emirates, Lufthansa, SAS, TAP, All Nippon Airways, Delta Air, Air Canada, British Airways, Jet, JAL, Vietnam Airlines, Turkish Airlines, KLM, . Alaska Airlines, United Airlines Locations: Australia, North Asia, Asia, Zealand, Auckland, AirlineRatings.com’s, Virgin Australia, Swiss, TAP Portugal
Illustration by Yukai Du Strikes, Delays and Lost Luggage: How to Survive Air Travel This Summer With the travel season in full swing, we compiled a guide to help you navigate the year’s most hectic time in the skies. If you don’t care which beach, shop around.” If you haven’t booked summer flights, do it now. For one, avoiding the airports with the highest levels of delays and cancellations last summer may be a good idea. They’re also getting longer inside airport lounges, longtime havens from the masses clogging the terminals at peak times. Standard membership in Priority Pass, a network of 1,300 airport lounges, starts at $99 a year, with each visit costing $35 at that level.
Persons: Yukai Du, we’ve, haven’t, Hopper, What’s, , Laura Lindsay, Ted Rossman, Priceline, Mr, Rossman, Charlotte Douglas, Toronto Pearson, it’s, , Carter Langston, Rhonda Lawson, C.B.P, you’ve, you’re, You’ll, Lawson, Emmanuel Macron, Tomasz Pawliszyn, Jamie Larounis, Larounis, they’re, SITA —, They’re, Eric Goldmann of Atlanta Organizations: Bureau of Labor Statistics, Google, Miami, JetBlue, Heathrow Airport, Amsterdam Schiphol, Gatwick, Air Canada, Labor, Newark Liberty International, La Guardia Airport, Kennedy Airport, Reagan, Miami International, Orlando International, Boston Logan International, Charlotte Douglas International, Toronto Pearson, Federal Aviation Administration, Washington , D.C, Customs, Western, Gulf, Phoenix, Transportation Security Administration, Global, Border Protection, Clear, PreCheck, Heathrow, Air, SNCF, U.S . State Department, Smart, Union, Travelers, New Tech, Airlines, Lufthansa, Siemens, Alaska Airlines, KLM, U.S . Bureau of Transportation Statistics, Apple, The Department of Transportation, American, Venture, Dallas Fort Worth International, JPMorgan Chase, Club, Chase Sapphire Reserve, Americas Locations: Europe, United States, Asia, San Francisco, Jacksonville, Fla, Miami, London, Amsterdam, U.S, La, New York, Washington, Charlotte, N.C, Newark, Orlando, Toronto, Sydney, Jakarta, Frankfurt, Munich, Heathrow, Washington ,, States, Denver, Seattle, Reno, Nev, Gulf Coast, Atlantic, Houston , New Orleans, Atlanta, Luton, T.S.A, , noncitizens, France, Britain, Italy, Germany, Berlin, Dutch, Swiss, Delta, United, Hong Kong, Dallas, Boston, North, Central, South America, Dallas , Newark
CNN —Air travel has bounced back after its pandemic-induced slump, but that doesn’t mean passengers are feeling good about it. North American travelers are frustrated with high ticket prices, staffing shortages and reduced routes, according to consumer research company J.D. Power’s 2023 North American Airline Satisfaction Study. Unsatisfied passengersDelta Air Lines ranked number one for premium economy passengers, number two for economy passengers and number two for first class and business class travelers. American Airlines
Capital One credit cards that earn Capital One miles Capital One Venture X Rewards Credit CardCapital One Venture Rewards Credit CardCapital One VentureOne Rewards Credit CardCapital One Spark Miles for BusinessCapital One Spark Miles Select for Business Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. $0 Apply now On Capital One's website Apply now On Capital One's website Apply now On Capital One's website Learn more On Capital One's website Learn more On Capital One's websiteLet's look at the best ways to earn and redeem Capital One miles. How to Earn Capital One MilesTo earn Capital One miles, you're going to need a Capital One miles-earning credit card. Other Capital One credit cards earn rewards that can be converted into Capital One miles, but you'll need a Capital One miles-earning card to do that (we'll cover this in a minute). However, if you were to simply redeem 50,000 miles at checkout for $500 worth of travel, you would earn zero miles.
You can get many thousands of dollars in value from Aeroplan points even if you never step foot on an Air Canada plane. Earn Aeroplan points with credit cards and points transfersThe Aeroplan® Credit Card is the only US credit card that earns Aeroplan points directly. So if you transferred 60,000 Marriott Bonvoy points, you'd end up with 20,000 Aeroplan points, plus a 5,000-point bonus for a total of 25,000 Aeroplan points. Earn Aeroplan points flying Air CanadaThe next easiest way to rack up Aeroplan points is by actually flying Air Canada, but the earning formula is going to change later this year. As far as we know, it will look like this:Basic fares: Earn 2x points per (Canadian) dollarStandard fares: Earn 3x points per (Canadian) dollarFlex/Comfort fares: Earn 3x points per (Canadian) dollarLatitude fares: Earn 3x points per (Canadian) dollarPremium economy fares: Earn 3x points per (Canadian) dollarBusiness fares: Earn 3x points per (Canadian) dollarEssentially, everything but basic economy fares will earn 3x per dollar.
If everyone in the world expertly utilized credit card rewards to travel for free, there wouldn't be such amazing travel opportunities out there. Identify your travel goalsBefore you begin collecting credit card rewards, you should first identify your travel goals. Amex Membership Rewards points Capital One miles Chase Ultimate Rewards points Choice Privileges points Citi ThankYou points Hilton Honors points Hyatt points IHG Rewards points Marriott Bonvoy points Wyndham Rewards pointsYou travel with a large family Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. Recommended credit card strategies for beginnersThe best practice for anyone new to credit card rewards is to invest in flexible points. You'll need: An annual fee-incurring Hilton credit card One of the greatest deals in credit card rewards is the free night certificate that comes with select American Express Hilton credit cards.
Aviation data analytics company Cirium has revealed its annual on-time performance review for 2022. Delta Air Lines led the pack with a rate of about 84%, while Air Canada came in last at just 55%. Travel data provider Official Aviation Guide says a score of at least 80% is considered "pretty good." Fortunately, aviation data analytics company Cirium has the answer. Here is a closer look at North America's best and worst airlines for on-time performance in 2022.
In this guide, we'll give you a crash course on how to quickly earn credit card rewards and book free travel. If everyone in the world expertly utilized credit card rewards to travel for free, there wouldn't be such amazing travel opportunities out there. Identify your travel goalsBefore you begin collecting credit card rewards, you should first identify your travel goals. Recommended credit card strategies for beginnersThe best practice for anyone new to credit card rewards is to invest in flexible points. You'll need: An annual fee-incurring Hilton credit card One of the greatest deals in credit card rewards is the free night certificate that comes with select American Express Hilton credit cards.
A leaked email shows the firm plans to unfreeze hiring by October, reversing a pause that was set in motion in July. A leaked memo shows Google Cloud plans to unfreeze hiring. In an email sent to staff and obtained by Insider, Brad Calder, Cloud's vice president of technical infrastructure, said leadership is aiming to unfreeze hiring by October. The news comes months after Google announced plans to pull back on hiring due to uncertain economic conditions (though the firm has been hiring for critical roles across certain teams). Calder also said Google Cloud must hone its priorities for 2023, and that there are "too many Code Yellows and Purples."
With the launch of the new Chase Aeroplan credit card, there are now more ways than ever to earn Air Canada Aeroplan points. How to earn Aeroplan pointsUnder the new scheme, Aeroplan members can earn points (not miles) in a number of ways. Earn Aeroplan points with credit cards and points transfersThe new Aeroplan® Credit Card is the only US credit card that earns Aeroplan points directly. So if you transferred 60,000 Marriott Bonvoy® points, you'd end up with 20,000 Aeroplan points, plus a 5,000-point bonus for a total of 25,000 Aeroplan points. As far as we know, it will look like this:Basic fares: Earn 2x points per (Canadian) dollarStandard fares: Earn 3x points per (Canadian) dollarFlex/Comfort fares: Earn 3x points per (Canadian) dollarLatitude fares: Earn 3x points per (Canadian) dollarPremium economy fares: Earn 3x points per (Canadian) dollarBusiness fares: Earn 3x points per (Canadian) dollarEssentially, everything but basic economy fares will earn 3x per dollar.
Capital One recently unveiled the Capital One Venture X Rewards Credit Card — and it's the best yet. Read more: The best Capital One credit cardsLet's look at the best ways to earn and redeem Capital One miles. Read our review Read Our Review A looong arrow, pointing rightThe Capital One Venture X Rewards Credit Card recently debuted as Capital One's first premium travel credit card. Read more: Capital One Savor Credit Card reviewOptions for using your Capital One milesAgain, Insider values Capital One miles at 1.7 cents apiece, on average. If you're looking for a flexible travel credit card that contours to your travel strategy, any Capital One travel credit card is worth exploring.
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