The pressure on customers to add a tip, which DoorDash addressed in a statement on Wednesday, was the company’s latest effort to make changes to its app amid concerns about the rights of gig workers and fair pay for delivery people.
In June, DoorDash announced it would give delivery drivers the option to be paid an hourly minimum wage, which would vary by region, instead of earning money for each delivery.
DoorDash started its tip pilot earlier this year in some cities in the United States and Canada, and might expand it nationwide, the company said.
She said that Dashers, the nickname for the independent gig workers who pick up and deliver food and other goods for DoorDash, keep the tips that they make.
It is now appearing for randomly chosen users in several cities in the United States and Canada, DoorDash said.
Persons:
DoorDash, “, ” Jenn Rosenberg, Dashers, Tipping
Locations:
United States, Canada