And now that they’re back, employers are having to address a new issue: some employees have forgotten how to behave in the office. The growing workplace etiquette business is just the latest example of companies’ efforts to adjust to the hybrid work era — ensuring that they have productive teams while keeping workers happy. It’s not just in-person trainings — office etiquette tips have become popular fodder for social media content, from TikTok videos to LinkedIn courses. Although workers in all stages of their careers can benefit from a workplace etiquette refresher, such training is especially important for Gen Z employees who are just starting out their careers, Chertoff said. “Soft skills are just as important or more important than the technical skills that you learn,” Chertoff said.

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Persons: Anne Chertoff, ” Chertoff, you’re, Chertoff, It’s, ” Mary Knoeferl, Mary, ”, don’t Organizations: New, New York CNN Locations: New York