CNN —Airlines in the United States are now required to give passengers cash refunds if their flight is significantly delayed or canceled, even if that person does not explicitly ask for a refund.
The Department of Transportation says the final federal rule requiring that airlines dole out refunds — not vouchers — went into effect Monday.
“Today, our automatic refund rule goes into full effect,” Buttigieg posted.
In July, Buttigieg told airlines that they must make clear to passengers when they are entitled to a refund.
In a statement, industry lobby Airlines for America said, “we support the automatic refund rule and are happy to accommodate customers with a refund when they choose not to be rebooked.”
Persons:
—, Pete Buttigieg, ” Buttigieg, Buttigieg, ”
Organizations:
CNN — Airlines, Department of Transportation, Transportation, “, Airlines
Locations:
United States, “, America