During a press roundtable event at the Cartier booth at Watches and Wonders, Cyrille Vigneron, the brand’s chief executive, said that A.I. “By having so much data coming from call centers or web inquiries or even what words customers use on comments or on their own social media, you have a lot of words,” Mr. Vigneron said. “What we’ve done for the last five years is be distinctively ourselves,” Mr. Vigneron said. “That’s collective intelligence, and not artificial.”Expansion plansBrands aren’t the only watch-world entities looking to optimize their operations with A.I. Wristcheck, a Hong Kong retailer of pre-owned watches, is planning to introduce what it calls Wristcheck Intelligence this year.

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Persons: Cyrille Vigneron, Cartier, Mr, Vigneron, “, ”, “ We’re, ” Mr, ” Austen Chu Organizations: Cartier, Normale, A.I Locations: Hong Kong