DIRS.INFO The most relevant business & tech news

☆ Howard Schultz says baristas don't have the 'privilege' of working from home as he orders Starbucks staff back to the office 3 days a week
▼ + stars: | 2023-01-12 | by ( Sawdah Bhaimiya | ) www.businessinsider.com time to read: +2 min

Starbucks corporate staff have been ordered back to the office three days a week from January 31. Howard Schultz said staff had failed to start coming in at least once a week. He "pleaded" with workers to return to the office last year, saying he'd "get on my knees." Staff located near regional offices have also been ordered to go in three days a week under similar conditions. "I have been unsuccessful, despite everything I've tried to do, to get our people back to work," Schultz said.

☆ Starbucks CEO Howard Schultz tells corporate workers to return to the office 3 days a week
▼ + stars: | 2023-01-11 | by ( Amelia Lucas | ) www.cnbc.com time to read: +1 min

Starbucks corporate employees will be returning to the office at least three days a week by the end of the month. Workers closer to regional offices will also be required to come in three days a week, although the specific days aren't mandated. In September, Starbucks asked those workers to work from the office one to two days a week. He also compared corporate workers' continued remote work to baristas, who have never had that option. And Apple mandated employees return to work three days a week back in September.

☆ The year of the restaurant robot: Why chains are investing in automation and what it means for workers
▼ + stars: | 2022-12-27 | by ( Amelia Lucas | ) www.cnbc.com time to read: +7 min

This year brought a flurry of automation announcements in the restaurant industry as operators scrambled to find solutions to a shrinking workforce and climbing wages. Three-quarters of restaurant operators are facing staffing shortages that keep them from operating at full capacity, according to the National Restaurant Association. Many restaurant operators hiked wages to attract workers, but that pressured profits at a time when food costs were also climbing. "Automation is one word, and a lot of people go right to robotics and a robot flipping burgers or making fries. The labor questionAutomation often faces pushback from workers and labor advocates, who see it as a way for employers to eliminate jobs.

☆ How much should you tip your barista?
▼ + stars: | 2022-12-17 | by ( Nathaniel Meyersohn | ) edition.cnn.com time to read: +8 min

There’s also often an option to leave a custom tip or no tip at all. Although consumers are accustomed to tipping waiters, bartenders and other service workers, tipping a barista or cashier may be a new phenomenon for many shoppers. Others feel guilty if they don’t tip or embarrassed if their tip is stingy. One barista in Washington State said that he understands if a customer doesn’t tip for a drip coffee order. Nearly 60% of Uber customers never tip, while only about 1% always tip, a 2019 University of Chicago study found.

☆ Starbucks workers at 100 stores are planning three-day strike starting on Friday amid union push
▼ + stars: | 2022-12-16 | by ( The Associated Press | ) www.nbcnews.com time to read: +2 min

Starbucks workers around the U.S. are planning a three-day strike starting Friday as part of their effort to unionize the coffee chain’s stores. More than 1,000 baristas at 100 stores are planning to walk out, according to Starbucks Workers United, the labor group organizing the effort. On Nov. 17, workers at 110 Starbucks stores held a one-day walkout. Tambellini said workers are protesting understaffed stores, poor management and what she calls Starbucks’ “scorched earth method of union busting,” including closing stores that have unionized. Workers United noted that Starbucks recently closed the first store to unionize in Seattle, the company’s hometown.

☆ Starbucks union organizers wanted credit-card tipping. Now they’re being left out
▼ + stars: | 2022-12-16 | by ( Danielle Wiener-Bronner | ) edition.cnn.com time to read: +4 min

They also wanted a better tipping option. “One of the first public demands that we made last fall, when our campaign launched, was for credit card tipping,” the Starbucks Workers United said in a statement to CNN. The coffee chain has for years allowed customers to tip when they pay using their Starbucks card in the Starbucks app, or to leave a cash tip. But Starbucks (SBUX) only started rolling out the credit and debit card tipping system, which is now available nationally, in September. “Even though union-representated workers do not have credit card tipping at the moment, it still feels like a union victory,” she said.

☆ Millennials plan to be the most generous holiday tippers this year—maybe too much, say etiquette experts
▼ + stars: | 2022-12-15 | by ( Ryan Ermey | ) www.cnbc.com time to read: +1 min

Even as inflation has strained millions of Americans' budgets, people still plan to get into the spirit of giving this year — some generations more than others. Some 62% of millennials (ages 26 to 41) plan to give a higher-than-usual tip to service industry employees, such as restaurant waitstaff, bartenders, baristas and hairstylists, this holiday season, according to a recent survey from Bankrate. "For folks who are able to give their normal tip or even go above and beyond, I recommend you do so," she says. For those on a tighter budget, however, it's important that you don't give more than you're able to comfortably afford, especially if you're tipping outside the bounds of normal etiquette. While waitstaff and baristas would no doubt be thrilled with an extra something, it's by no means required, says Swann.

But more recently, a tip prompt on credit card payments has been added as well. At the same time, those disgruntled at finding a new tip prompt generally direct their pique at the wrong target. Most either express pleasure at the opportunity to better compensate Starbucks workers or outrage at the expectation of the surcharge. At the same time, those disgruntled at finding a new tip prompt generally direct their pique at the wrong target. There are two types of tip creep inching ever upward like a vine snaking its way along a trellis.

☆ Here's a map of Starbucks stores that voted to unionize
▼ + stars: | 2022-12-09 | by ( Amelia Lucas | ) www.cnbc.com time to read: +4 min

A year ago, workers at a Starbucks store in Buffalo, New York, voted to unionize, a first for the chain. In the past year, more than 260 Starbucks stores have voted in favor of unionizing, giving the union a win rate of 80%, according to data from the National Labor Relations Board. In April, as the union movement continued to gain steam, Starbucks CEO Kevin Johnson announced he would retire. Starbucks has also fired organizers for unrelated infractions, closed a handful of union stores and withheld higher pay and enhanced benefits from baristas at unionized locations. Cathy Creighton, director of Cornell University's Industrial and Labor Relations branch in Buffalo, said that companies often use delay tactics to frustrate unions and take away momentum.

☆ Starbucks workers are divided on the chain's new tipping system
▼ + stars: | 2022-12-07 | by ( Mary Meisenzahl | ) www.businessinsider.com time to read: +4 min

Starbucks is expanding its new credit card tipping system across the US. "Starbucks customers have multiple options for showing their appreciation for our store partners," the coffee chain told Insider in a statement. Workers that spoke to Insider said they averaged an extra $1 to $2 per hour in credit card tips. For workers who aren't sold on the new system, the problem is more about the customers rather than the tipping itself. A Starbucks spokesperson told Insider that the update was suggested by workers in discussion sessions with employees on pain points and ways to improve the experience.

☆ I'm a bikini barista. The tips and customers are almost always great, but I keep tasers nearby just in case
▼ + stars: | 2022-12-04 | by ( Fortesa Latifi | ) www.businessinsider.com time to read: +4 min

Shay Harmon, 23, works as a bikini barista in Washington State. My sister mentioned being a bikini barista, and one of the selling points was that I could wear my festival outfits to work. I want people to know what it's like to be a bikini barista: the good, the bad, and the ugly. We make a base wage at the coffee stand and then tips on top of that. They know they're not just coming for the coffee — they're coming for the view, and they need to compensate the girls for that.

☆ 5 things Starbucks baristas want you to stop doing right now
▼ + stars: | 2022-12-02 | by ( Angela Hatem | ) www.businessinsider.com time to read: +5 min

Insider asked current and former Starbucks baristas what annoys them the most on the job. They shared five customer pet peeves, including not cleaning up your cups or utensils. "Love red-cup season," Tayla, a former Starbucks barista who's based in the UK, told Insider. Insider spoke with three current and former Starbucks baristas about their biggest customer pet peeves, and what customers can do to make the holiday season more cheerful. "I did love working at Starbucks," Tayla said.

☆ Bikini baristas, shot girls, and Vegas showgirls: 5 women who make huge tips in unconventional jobs share their most bizarre and frightening experiences at work
▼ + stars: | 2022-11-23 | by ( Dorothy Cucci | ) www.businessinsider.com time to read: +7 min

Insider spoke with 5 women — a Vegas showgirl, 2 bikini baristas, a bottle girl, and a shot girl — about their jobs. Courtesy of Jenna FurioJenna Furio is a 36-year-old showgirl in Las Vegas who got started when the pandemic hit. "Everybody thinks it only takes a beautiful face and body to be a Las Vegas showgirl," she added. Read more: I'm a Las Vegas showgirl who dances on the Strip. Harmon has used the tip money she earned to buy a new car and go on trips to Las Vegas and Hawaii.

☆ Starbucks Workers Plan Walkouts at More Than 100 Cafes
▼ + stars: | 2022-11-17 | by ( Heather Haddon | ) www.wsj.com time to read: 1 min

People chant and hold pro-union signs in front of a Starbucks in New York on Thursday. Pro-union Starbucks Corp. workers said they have walked out of U.S. stores Thursday as baristas seek to push the company for higher pay and improved staffing levels. The Starbucks Workers United union said baristas intended to leave their posts at more than 100 stores in conjunction with the company’s “Red Cup Day,” an annual promotion where Starbucks gives away reusable red cups to mark the holiday season. Baristas planned to hand customers red Starbucks Workers United union cups outside cafes.

☆ Starbucks U.S. workers at 100 stores hold one-day walkout
▼ + stars: | 2022-11-17 | by ( Hilary Russ | ) www.reuters.com time to read: +2 min

NEW YORK, Nov 17 (Reuters) - Workers at more than 100 U.S. company-owned Starbucks locations are striking for one day on Thursday to protest what they say is illegal retaliation against their union organizing. The walkout comes on the one day each year that Starbucks gives away reusable, red, holiday-themed cups to customers with coffee purchases. The workers say they are underpaid and don't have consistent schedules. They are also protesting firings, store closures and other actions they say are illegal retaliation by Starbucks against them for unionizing. The union handed out its own version of the red cups, but with its Starbucks Workers United design.

☆ Starbucks U.S. workers at 100 stores plan one-day walkout
▼ + stars: | 2022-11-17 | by ( Hilary Russ | ) www.reuters.com time to read: +1 min

NEW YORK, Nov 17 (Reuters) - Workers at more than 100 U.S. company-owned Starbucks locations plan to strike for one day on Thursday to protest what they say is illegal retaliation against their union organizing. The walkout comes on the one day each year that Starbucks gives away reusable, red, holiday-themed cups to customers with coffee purchases. The workers say they are underpaid and don't have consistent schedules. They are also protesting firings, store closures and other actions that they say are illegal retaliation by Starbucks against them for unionizing. After they walk off the job on Thursday, the unionized employees plan to hand out their own version of the red cups - but with their Starbucks Workers United design.

☆ Starbucks Workers Strike at More Than 100 Stores Across U.S.
▼ + stars: | 2022-11-17 | by ( Heather Haddon | ) www.wsj.com time to read: 1 min

Pro-union Starbucks Corp. workers said they walked out of U.S. stores Thursday, aiming to push the company to bargain for higher pay and improved staffing levels. The Starbucks Workers United union said baristas left their posts at 114 stores in conjunction with the company’s “Red Cup Day,” an annual promotion where Starbucks gives away reusable red cups to mark the holiday season. Baristas handed customers red Starbucks Workers United union cups outside cafes.

☆ Starbucks Workers Plan Strike at More Than 100 Stores Across U.S.
▼ + stars: | 2022-11-17 | by ( Heather Haddon | ) www.wsj.com time to read: 1 min

☆ Starbucks employees at more than 100 stores are on strike during one of the chain's busiest days of the year
▼ + stars: | 2022-11-17 | by ( Mary Meisenzahl | ) www.businessinsider.com time to read: +3 min

Over 1,000 Starbucks workers are striking for the chain's Red Cup Day. More than 1,000 workers are on strike at 111 stores across 23 states, according to the union, Starbucks Workers United. The collective action is to protest "short staffing and the company's failure to bargain with union stores," the union said in a press release. Striking workers are picketing outside Starbucks stores and giving away Starbucks Workers United-branded cups. Starbucks workers unitedWorkers are also giving out fliers to passersby asking them to sign an online pledge in support.

☆ The four-day workweek is new standard for 40% of companies, EY survey finds
▼ + stars: | 2022-11-16 | by ( Rohan Goswami | ) www.cnbc.com time to read: +3 min

A third of surveyed executives plan to implement or extend their childcare options for employees. The EY survey found that surveyed companies have begun to invest in in-office amenities to boost return-to-office rates and employee retention. According to the EY survey, however, only a third of surveyed executives plan to reduce investment in commercial real estate. Over half of those surveyed plan to improve or expand their existing portfolios. Elon Musk, on the other hand, shows no sign of following the executives EY surveyed.

☆ Kyiv Power Cuts Bring Cold Food, Scheduled Vacuuming, Struggling Businesses
▼ + stars: | 2022-11-13 | by ( Ian Lovett | Nikita Nikolaienko | ) www.wsj.com time to read: 1 min

KYIV, Ukraine—With the electricity out, the Frankly coffee shop in central Kyiv had to cook syrnyky—Ukrainian cheese pancakes—on a small propane camping stove. Baristas made drip coffee and tea using a large vat of hot water, boiled before the power cut. Sales were down 86% from a week earlier, when the lights were still on. The owners were asking a relative to buy a generator in Poland, as affordable models are sold out in Ukraine. They are designing a cold-food menu and lighting the cafe with candles.

☆ I make up to $800 in tips a day as a bikini barista. Customers can be scary, but I love my job and its perks.
▼ + stars: | 2022-11-05 | by ( Dorothy Cucci | ) www.businessinsider.com time to read: +8 min

Grace Morris is a 20-year-old bikini barista in Lacey, Washington. That was something that really surprised me about the job: Customers have paid for my groceries, furniture, and even my rent. There's a false perception that being a bikini barista is a "gateway job" into dancing or sex work. Being a bikini barista has given me a kind of confidence that I've never had before. But for now, I'm a bikini barista for the foreseeable future, and I'm perfectly happy about that.

☆ Starbucks Is Rethinking Almost Everything, Including How to Make Frappuccinos
▼ + stars: | 2022-11-03 | by ( Heather Haddon | Photographs Meron Menghistab For The Wall Street Journal | ) www.wsj.com time to read: 1 min

SEATTLE—Behind a secure door at Starbucks Corp. headquarters lies a technology lab where the chain is plotting its renewal. That includes rethinking the onerous path its baristas must take to make a Frappuccino. Inside the 20,000-square-foot space called the Tryer Center, baristas working in a mock-up of a Starbucks cafe walked back and forth between refrigerators, blenders and syrups to make a single blended coffee topped with cold foam and caramel drizzle. They asked if the company could build kitchens that bring the equipment closer together and make syrup pumps, milk dispensers and ice bins that work better.

☆ These baristas are leading a nationwide campaign to unionize Starbucks. It came at a cost
▼ + stars: | 2022-11-02 | by ( Chris Isidore | ) edition.cnn.com time to read: +13 min

Since then workers at 243 other stores spread over 38 states have voted to join Starbucks Workers United — that’s more than five stores a week. Still, most of the fired workers nationwide remain off the job, including Tambellini. “The pizza place next door [to the Starbucks store I worked at] offered me a job almost immediately,” said Tambellini. Starbucks employees and supporters react as votes are read during a union-election watch party in Buffalo, New York. The Starbucks workers are really demonstrating that it’s possible to unionize in an industry where it was thought of as impossible to organize, due to high turnover and a large percentage of young people,” he said.

☆ Workers at NYC Starbucks and Amazon Go store file petition to unionize
▼ + stars: | 2022-10-28 | by ( Amelia Lucas | ) www.cnbc.com time to read: +2 min

Amazon and Starbucks stop Union Busting sign, International Workers Day, United Against Union Busting March and Rally, Workers Circle, Amazon Labor Union, NY Immigration Coalition, Make the Road, NYC Central Labor Council, RWDSU and more community-based organizations, immigrant rights groups, unions, and allies, Union Square, New York City. Workers at the Starbucks and Amazon Go store in midtown Manhattan filed a petition for a union election on Friday. It's the first cafe that uses Amazon's cashierless technology to try to unionize under Workers United and just the second of its kind. The store, which is located next to Port Authority and on the ground floor of the New York Times building, generates high volume but also has high employee turnover, according to Starbucks Workers United. Amazon Labor Union won its first election this spring, unionizing a warehouse on New York's Staten Island.

Search resuls for: "baristas"

25 mentions found