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"We were working on a very big project in California," Res told NBC News' Ali Vitali on MSNBC, adding, "We were working with local politicians and state politicians. During a press conference on Thursday, Trump told a story about taking a helicopter flight with Brown, telling reporters that "we were in a helicopter going to a certain location together, and there was an emergency landing." Asked whether Trump frequently confused the identity of Brown and Holden, Res said on Saturday, “I don’t remember. He was an important, impressive guy ... [Trump] wanted to be in with Willie, because Willie was an important guy. On Friday he told NBC News, "No, I have not" been on a helicopter with Donald Trump.

Persons: Barbara Res, Donald Trump's, Willie Brown, Res, Ali Vitali, Sen, Nate Holden, Trump, Brown, Willie, Kamala Harris, Harris, Holden, Donald didn’t, Nate, Donald Trump, Black, ”, Donald Organizations: Trump, San Francisco, NBC News, MSNBC, New York Times, NBC, Politico, Atlantic City, Mahal Locations: California, Atlantic, Teterboro

☆ A new experimental US Air Force bomb can sink warships, but the question is if it's the right weapon for a war with China
▼ + stars: | 2024-08-10 | by ( Jake Epstein | ) www.businessinsider.com time to read: +7 min

Read previewA US Air Force B-2 Spirit stealth bomber recently used a new anti-ship weapon to sink a decommissioned warship in the Pacific and a cargo ship off the coast of Florida. A US Air Force B-2 Spirt receives fuel from a KC-135 Stratotanker in the sky over northwest Missouri in August 2018. According to the Air Force Research Laboratory, the goal is to replicate the combat potential of a submarine with an aircraft that can cover a much larger area. QUICKSINK is not the only initiative indicative of the Air Force's desire to increase its maritime strike capabilities. The Air Force remains interested in developing more affordable munitions for maritime strikes.

Persons: —, Vincent De Groot, Bryan Clark, Lindsey Heflin, Mark Gunzinger, QUICKSINK, Clark, Gunzinger Organizations: Service, Air Force, American, Business, US Air Force, KC, US Air National Guard, Air Force Research Laboratory, US Navy, Hudson Institute, US, People's, Army, China News Service, Getty, Mitchell Institute for Aerospace Studies, Ship, Navy Locations: Pacific, Florida, China, Missouri, Hawaii, Gulf of Mexico, Washington, Beijing, Western Pacific

☆ Read the pitch deck an AI startup tackling time-consuming tasks in Hollywood used to raise new funds
▼ + stars: | 2024-08-08 | by ( Lucia Moses | ) www.businessinsider.com time to read: +3 min

download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read previewFilmustage, which uses AI to analyze scripts and do other pre-production tasks, raised $1.5 million in seed funding led by Raw Ventures, a London-based venture capital firm. It also performs other tasks like creating shooting schedules and analyzing scenes for risk elements like sex and weapons. AI tools have found applications in Hollywood, which is known for its lengthy and costly process of making TV shows and movies. Here's the pitch deck Filmustage used to raise its newest funding round:

Persons: —, Filmustage, There's, Roger Christian, Byron Saltysiak, Callan Green, Guy Ritchie's, Egor Dubrovsky, Dubrovsky, it's, Filmustage's Organizations: Service, Raw Ventures, Business, Guy Ritchie's Netflix, Universal Pictures, Investors, Netflix, Amazon Prime, Hollywood Locations: London, Hollywood

☆ Boeing insists it’s fixing itself. A lot of the folks talking to investigators don’t agree
▼ + stars: | 2024-08-07 | by ( Chris Isidore | Pete Muntean | ) edition.cnn.com time to read: +11 min

The door plug was removed at the Boeing factory in Renton, Washington, last September so that problems with some rivets could be repaired. But the necessary paperwork for that temporary door plug removal was apparently never created. But under questioning from the NTSB Lund admitted that it’s not clear who and when that door plug was put in place. “Are you 100% sure there will never be an unauthorized removal (of a door plug)?” Homendy asked. Asked if he could promise there will not be another door plug improperly installed, Silva answer, “I cannot make a promise or guarantee of that.

Persons: Max, –, Elizabeth Lund, Lund, it’s, Jennifer Homendy, Homendy, “, ” Homendy, ”, Hector Silva, ” Silva, Silva, J, Todd Inman, AeroSystems, Manuel Balce Ceneta, James Phoenix, ” Phoenix, ” Lund, Boeing’s, CNN’s Owen Dahlkamp, Danya Gainor, Celina Tebor, Nicki Brown, Ramishah Maruf, Samantha Delouya Organizations: Washington CNN —, Boeing, National Transportation Safety Board, Alaska Airlines, NTSB, Alaska Air, Boeing Commercial Airplanes, CNN, Federal Aviation, FAA, Federal Aviation Administration, Boeing . Workers, Toyota Locations: Renton , Washington, Alaska, Washington

☆ Delta passengers sue airline over refund refusals after CrowdStrike meltdown
▼ + stars: | 2024-08-07 | by ( Ramishah Maruf | ) edition.cnn.com time to read: +6 min

“The impact on Delta passengers was disastrous,” the lawsuit said. In other cases, it would only offer partial reimbursement if passengers signed a waiver releasing the airline of any legal claims. On Monday, July 22, Delta canceled more than 1,250 flights — making up nearly 70% of all domestic cancellations, the lawsuit said. In response, Delta offered Plaintiff a $100 voucher to use towards a future flight with Delta,” the lawsuit said. Both companies claimed Delta ignored their repeated offers for help as passengers were left stranded in airports across the country.

Persons: Delta, —, “, ” Delta, Pete Buttigieg, Ed Bastian, Bastian, CrowdStrike, ”, you’ve, ” Bastian, David Boies, Michael Carlinsky Organizations: New, New York CNN, Delta Air Lines, Microsoft, Delta, Greyhound, CNBC, CNN, IBM Locations: New York, Denver, Amsterdam, Delta, Atlanta

☆ Microsoft lashes out at Delta: Your ancient tech caused the service meltdown
▼ + stars: | 2024-08-06 | by ( Ramishah Maruf | ) edition.cnn.com time to read: +6 min

Microsoft also claimed Delta turned down help after the CrowdStrike bug led to “blue screens of death” on Windows devices. Microsoft, CrowdStrike and Delta have been in a war of words since the airline hired a high-profile attorney to seek compensation from Microsoft and CrowdStrike. Delta CEO Ed Bastian lashed out at CrowdStrike in a CNBC interview last week and said the computer problems cost Delta $500 million. While other airlines were quick to resume normal operations after the CrowdStrike outage, Delta was forced to cancel about 30% of its schedule over those five days, leaving an estimated half-million passengers stranded. Free consulting advice to help us,” said the Delta CEO in an interview on CNBC.

Persons: cancelations, Delta, Ed Bastian, CrowdStrike, Mark Cheffo, “, ”, Satya Nadella, Bastian, you’ve, ” Bastian, David Boies, George Kurtz, Michael Carlinsky, —, CNN’s Chris Isidore Organizations: New, New York CNN, Microsoft, Delta Air Lines, CNBC, Delta, IBM, CNN, CrowdStrike Locations: New York, CrowdStrike, Delta

☆ Meet the new moms using up to $700 in monthly basic income to afford childcare. It could be the answer to helping parents stay employed.
▼ + stars: | 2024-08-06 | by ( Allie Kelly | ) www.businessinsider.com time to read: +10 min

They were not required to meet any household income requirements, which are typical criteria for basic income programs. The US has launched over 100 guaranteed basic income pilots — and RxKids joins a growing number focused on families. She told BI that guaranteed basic income lets parents choose a childcare and employment situation that works best for their families. Shamarra Woods, 31, said Atlanta's guaranteed basic income pilot helped her afford daycare for her daughter. Hashash said that guaranteed basic income can help parents cover these childcare costs and build a career with predictable hours.

Persons: —, Celeste, Timlin, Siobhan, It's, RxKids, GBI, She's, Celeste Lord, Shamarra Woods, Woods, Hashash, she's, who's Organizations: Service, Business, Assistance, US, Pilots, Economic Security, ReadyNation Council, Strong, Opportunity Fund, Women, Children Locations: Flint , Michigan, RxKids, Flint, Los Angeles, Denver, Chicago, Philadelphia, America, Atlanta, Georgia

☆ Opinion | Fighting Malaria: The Role of Two Groups
▼ + stars: | 2024-08-05 | by ( ) www.nytimes.com time to read: +1 min

To the Editor:Re “Lives at Risk” (Science Times, July 23):The New York Times spotlights malaria, which kills nearly half a million African children annually, and the important role malaria vaccines are playing in reducing child deaths. The malaria vaccine pilots, for which the World Health Organization provided scientific and technical leadership, demonstrate the critical role W.H.O. advanced the first malaria vaccine (RTS,S) at the request of member states, even as global health partners focused their attention on other agendas. The pilots provided assurance that the vaccine is safe and highly effective — reducing child deaths by 13 percent. In some areas, combining the vaccine, insecticide-treated nets and chemoprevention can reduce malaria by more than 90 percent.

Persons: doesn’t Organizations: Science Times, New York Times, World Health Organization

☆ Ukraine finally sends F-16s into the battle against Russia — but they might not be a game-changer
▼ + stars: | 2024-08-05 | by ( Holly Ellyatt | ) www.cnbc.com time to read: +7 min

Flanked by another two of the U.S.-made combat aircraft, Zelenskyy announced on Sunday that the country's air force had already started operations using the warplanes against Russia. A number of Ukraine's European allies have pledged to send F-16s to Ukraine, and the first batch arrived in the country in late July. Russia has dismissed the supply of F-16s, with Kremlin Spokesman Dmitry Peskov saying last Thursday that Russian forces were prepared to shoot down the F-16 jets. The first General Dynamics F-16 Fighting Falcon received by Ukraine is seen on the Day of Ukrainian Air Force on August 4, 2024 in Unspecified, Ukraine. "The jets will considerably enhance Ukraine's ability to prevent Russian pilots entering Ukrainian air space, and can also target Russian cruise missiles in flight.

Persons: Ukraine Volodymyr Zelensky, Volodymyr Zelenskyy, Zelenskyy, Ukraine's, Ukraine Volodymyr Zelenskyi, Vitalii, Antony Blinken, Dmitry Peskov, Peskov, Mykola Bielieskov, Bielieskov Organizations: Falcons, Dynamics, Anadolu, Getty, Ukraine's Air Forces, Ukrainian, Ukrainian Air Force, Anadolu Agency, NATO, Defense, National Institute for Strategic Studies, Fighting Falcons, Ukraine Locations: Ukraine, Russia, U.S, Denmark, Netherlands, Belgium, Norway, States, USSR, Kyiv, Ukrainian

☆ CrowdStrike fires back at Delta, claiming the airline ignored offers of help during service meltdown
▼ + stars: | 2024-08-05 | by ( Ramishah Maruf | ) edition.cnn.com time to read: +4 min

New York CNN —CrowdStrike fired back at Delta after the airline’s CEO lashed out at the cybersecurity firm for computer problems that he said cost Delta $500 million. CrowdStrike claimed Delta would have to explain its own IT shortcomings in any litigation, and that it ignored CrowdStrike’s offers of assistance. But last week, Bastian claimed CrowdStrike was nowhere to be found during the meltdown. Free consulting advice to help us,” said the Delta CEO in an interview on CNBC. It said Delta would have to explain why other airlines restored operations faster and why it turned down CrowdStrike’s onsite assistance.

Persons: New York CNN — CrowdStrike, CrowdStrike, CrowdStrike’s, ” CrowdStrike, George Kurtz, Ed Bastian, “, Michael Carlinsky, —, Bastian, ”, you’ve, ” Bastian, David Boies, CNN’s Chris Isidore Organizations: New, New York CNN, Delta, CNBC, CNN, Microsoft Locations: New York, Delta, CrowdStrike

☆ Joe Biden Stepped Aside. a Lot of Aging CEOs Should Do the Same.
▼ + stars: | 2024-08-04 | by ( Rob Price | ) www.businessinsider.com time to read: +13 min

Less discussed, however, is a parallel crisis in corporate America: a wave of aging business leaders who refuse to step aside. The average retirement age is similarly increasing: to 62 in 2024 from 57 in 1991. Using public data from 1992 to 2018, they assessed the relationship between a CEO's age and their "managerial ability," as measured by how they turned company resources into revenue and profit. "A 10% increase in CEO age is associated with a 1.9% decrease in managerial ability," they wrote. And older workers, both above and below the traditional retirement age, already face unwarranted discrimination in the workplace.

Persons: who'd, Joe Biden's, Donald Trump, Ruth Bader Ginsburg, Sen, Dianne Feinstein, It's, Rosemond Desir, Scott Seavey, Seavey, what's, Mark Fisher, Sumner Redstone, —, David Ekerdt, Olivia S, Mitchell, Desir, Warren Buffett, Rupert Murdoch, Fisher, Biden imbroglio, they're Organizations: Business, Supreme, California, Florida Atlantic University, University of California, CBS, Viacom, Barclays, gerontology, University of Kansas, Wharton, Chevron, Caterpillar, Berkshire Hathaway, News Corp Locations: America, Irvine, Southern California, United, Berkshire

☆ Ukraine Has Received F-16 Fighter Jets, Zelensky Says
▼ + stars: | 2024-08-04 | by ( Constant Méheut | ) www.nytimes.com time to read: +1 min

President Volodymyr Zelensky of Ukraine said on Sunday that his army had received a first batch of F-16 fighter jets. The long-awaited arrival of the Western-supplied jets should bolster the country’s defenses, although Kyiv appears to have received too few of them so far to have an immediate impact on the battlefield. We did it,” Mr. Zelensky said in a video posted on social media networks showing him at an air base addressing and meeting Ukrainian pilots. Mr. Zelensky said Ukrainian pilots “have already started using them for our country,” but he did not say whether they had already flown combat missions in Ukraine. Nor did he say how many jets had arrived in the country.

Persons: Volodymyr Zelensky, ” Mr, Zelensky, “ Locations: Ukraine, Kyiv

☆ Zelenskyy posts video of Ukraine's new F-16s, says it's 'already using them'
▼ + stars: | 2024-08-04 | by ( Katie Balevic | ) www.businessinsider.com time to read: +1 min

Ukraine's F-16s are finally taking flight, marking a new era in its war against Russia. President Zelenskyy touted the aircraft and the pilots flying them on Sunday. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementAlmost since the war began, Ukraine has worked to acquire F-16s from its allies and train pilots to fly them. Ukrainian President Volodymyr Zelenskyy shared a video on X showing the new F-16s taking off, calling the moment a "new phase of development for the Air Force" in Ukraine.

Persons: Ukraine's, Zelenskyy, —, they're, Volodymyr Zelenskyy Organizations: Russia, Service, Air Force, Ukrainian Air Force, Business Locations: Ukraine, Russian, Denmark, Netherlands, United States

☆ Ukraine confirms F-16s have arrived in country as Zelensky heralds ‘new chapter’ in fight against Russia
▼ + stars: | 2024-08-04 | by ( Radina Gigova | ) edition.cnn.com time to read: +2 min

Russia maintains air superiority over Ukraine and the F-16s offer a significant improvement in Kyiv’s weaponry. “Now is a new chapter in the Ukrainian Air Force. We have done a lot to ensure that the Ukrainian Air Force switches to a new standard of aviation - Western combat aircraft,” he said. More F-16 jets are expected to arrive in Ukraine and “many of our men are currently studying and training,” Zelensky said. The US committed to approving the transfer of F-16 fighter jets to Ukraine in August last year, after months of lobbying by Kyiv.

Persons: Volodymyr Zelensky, ” Zelensky, “, ”, Zelensky, Valentyn Ogirenko Organizations: CNN, country’s Air Force, Russian, Ukrainian Air Force, Western, Ukrainian Air Forces, Reuters Locations: Ukraine, Russia, Kyiv, Denmark, Netherlands, United States, Ukrainian

☆ Why Ukraine May Not Use New F-16s in Frontline Attacks
▼ + stars: | 2024-08-01 | by ( Thibault Spirlet | ) www.businessinsider.com time to read: +4 min

Officials later confirmed to the Associated Press that some F-16s were indeed in Ukraine. AdvertisementThis means Ukraine may not use its F-16s for the frontline offensives it would prefer, according to military experts and Ukraine's top general. Peter Layton, a fellow at the Griffith Asia Institute who served in Australia's air force, said Ukraine would have to be cautious. He said its small number of aircraft and few pilots would mean Ukraine has to prioritize avoiding losses, so it can fly the F-16s as long as possible. Ukraine also faces challenges when it comes to logistics around the F-16s.

Persons: —, Netherlands —, Peter Layton, Justin Bronk, Gen, Oleksandr Syrskyi, Marina Miron, Volodymyr Zelenskyy Organizations: Service, Bloomberg, Associated Press, NATO, Business, Times, Griffith Asia Institute, Russian, Royal United Services Institute, Guardian, War Studies Department, King's College London, Department of Defense, Politico, Washington Post, Reagan Locations: Ukraine, — Belgium, Denmark, Norway, Netherlands, London, Russia, Col, Ukrainian

☆ A top turbulence scientist explains how he stays calm on bumpy flights
▼ + stars: | 2024-08-01 | by ( Morgan Mcfall-Johnsen | ) www.businessinsider.com time to read: +4 min

Williams's research doesn't bode well for the world's armrest-clutchers. That means more clear-air turbulence — the kind that's not associated with storms or mountains, and can sneak up on pilots. Natural Environment Research Council (NERC)His research group found that, by 2020, severe clear-air turbulence in the North Atlantic had increased 55% over 1979 levels. AdvertisementOther adaptations might balance out the climate-driven turbulence surge, like better forecasting and new lidar technology that could use to lasers to show pilots upcoming clear-air turbulence. If airlines keep innovating, more turbulence in the atmosphere doesn't have to mean more turbulence on your flight.

Persons: —, Paul Williams, Williams, doesn't bode, He's, It's, Taylor Rains, unbuckled, you'll Organizations: Service, University of Reading, Business, Environment Research Council, Atlantic Locations: Dominican Republic

☆ Korean Air is removing a popular snack from flights. Turbulence is to blame
▼ + stars: | 2024-08-01 | by ( Lilit Marcus | ) edition.cnn.com time to read: +2 min

Now, though, it’s being blamed for prompting an airline to remove a popular food from its inflight offerings. Korean Air has announced that from August 15, it will no longer serve ramyeon instant noodles to passengers traveling in economy class on long-haul flights. “In the case of ramyeon service, burn accidents occur frequently due to hot water,” the airline said in a press release. Korean Air said that the move was “part of a proactive measure” that is “aimed at preventing burn accidents.”“To enhance passenger satisfaction and diversify snack options, a self-service snack bar is also available on long-haul flights. In some cases, pilots will tell flight attendants to stop serving hot food or drinks during turbulent periods.

Persons: it’s, Paul Williams, ” Organizations: CNN, Korean Air, Korean, University of Reading, CNN Travel Locations: London, Singapore

☆ The deadliest V-22 crash in Air Force history caused by 'catastrophic' gearbox failure and crew's 'lack of urgency,' a probe found
▼ + stars: | 2024-08-01 | by ( Konstantin Toropin | Thomas Novelly | ) www.businessinsider.com time to read: +8 min

An infographic details the crash location of the US military V-22 Osprey aircraft near Japan's Yakushima island. Debris believed to be from a US military Osprey aircraft is seen in waters off the coast of Yakushima Island. Members of the Japanese Navy look through binoculars during a search operation after the CV-22 Osprey crash. The Air Force, alongside the other military services that fly the Osprey, grounded their V-22s shortly after the crash. The service said last month that only a handful of its aircraft were flying at Cannon Air Force Base in New Mexico.

Persons: —, Military.com, Michael Conley, Conley, didn't, It's, …, Jeffrey T, Eric V, Luke A, Terrell K, Zachary E, Jake M, Brian K, Johnson, Jake Galliher, Spendlove, Adm, Carl Chebi, Chebi, " Conley, we're Organizations: Service, Air Force, Business, Ospreys, Getty, Air Force Special Operations Command, NBC, Osprey, Japan Coast Guard, AP, Ministry of Defense, Tech, Staff, Pentagon, Cannon Air Force Base, The Air Force, Naval Air Systems Command Locations: Japan, Anadolu, Yakushima, Yakushima Island, New Mexico

☆ Fainting, heart attacks, and death. How pilots handle medical emergencies in midair.
▼ + stars: | 2024-07-31 | by ( Mikhaila Friel | ) www.businessinsider.com time to read: +4 min

Read previewThe last thing airline passengers want or expect is for a pilot to have a medical emergency during a flight. Medical emergencies are planned forKent Davis spent over 30 years as a pilot for commercial airlines and private clients. He said he made an emergency landing in Ottawa, while the flight attendants on board cared for the pilot. In August, a LATAM Airlines pilot on a three-person crew had a medical emergency during a flight from Miami, Florida, to Santiago, Chile. He received medical attention after the plane made an emergency landing in Panama, but was later declared dead.

Persons: —, Kent Davis, Mark Stephens, it's, Davis, Stephens Organizations: Service, Business, US, Trans Global Aviation Solutions, China News Service, Airbus, LATAM Airlines, NBC Locations: London, Lisbon, Montreal, Toronto, Ottawa, Miami , Florida, Santiago, Chile, Panama, Piper

☆ Delta CEO lashes out at CrowdStrike: This cost us $500 million and they offered us nothing
▼ + stars: | 2024-07-31 | by ( Chris Isidore | ) edition.cnn.com time to read: +2 min

New York CNN —The CEO of Delta Air Lines lashed out at cyber security firm CrowdStrike and software provider Microsoft for the computer problems that resulted in a five-day service meltdown he said cost the airline $500 million. Free consulting advice to help us,” said Ed Bastian in an interview Wednesday on CNBC, when asked about how much compensation CrowdStrike and Microsoft have offered the company. And he blasted CrowdStrike for the flawed software update at Delta and hundreds of other companies around the globe that caused widespread computer outages on July 19. “If you’re going to have priority access to the Delta ecosystem in terms of technology, you’ve got to test this stuff,” Bastian said. Delta is a sponsor and the official airline of the US Olympic team, and CNBC’s NBC parent has the US broadcast rights to the games.

Persons: ”, Ed Bastian, CrowdStrike, you’ve, ” Bastian, David Boies, “, Bastian Organizations: New, New York CNN, Delta Air Lines, Microsoft, CNBC, Delta, CNN, US Olympic, NBC Locations: New York, Paris

☆ Delta hires powerful lawyer David Boies’ firm to seek compensation from CrowdStrike and Microsoft for its outage
▼ + stars: | 2024-07-30 | by ( Chris Isidore | ) edition.cnn.com time to read: +4 min

And now it wants Microsoft and the cybersecurity firm that caused the problem to compensate it for at least some of its losses. Delta has hired high-profile attorney David Boies’ law firm to seek damages from cyber security firm CrowdStrike and Microsoft for the massive service issues it suffered last week following a badly flawed software update caused problems in a key computer program. The hiring of the firm of Boies Schiller Flexner, first reported by CNBC, was confirmed to CNN by a person familiar with the decision. Delta’s costs could total between $325 million to $475 million, according to a note published Tuesday by Savanthi Syth, airline analyst for Raymond James. Boies and his firm won $290 million in 2023 from JPMorgan Chase for Jeffrey Epstein’s sexual abuse victims.

Persons: Delta, David Boies, Boies Schiller, Savanthi Syth, Raymond James . Delta, ”, CrowdStrike, Patrick T, Fallon, Boies, JPMorgan Chase, Jeffrey Epstein’s, Elizabeth Holmes, Boeis, Harvey Weinstein, Weinstein, Jeffrey Epstein's, Peter Foley, Al Gore, Brown Organizations: New, New York CNN — Delta Air Lines, Microsoft, CNBC, CNN, Delta Air Lines, Los Angeles International Airport, Getty, Endeavor Air, Delta, JPMorgan, Theranos, Bloomberg Locations: New York, AFP, Perry v

☆ Sharks are congregating at a California beach. SharkEye’s AI is trying to keep swimmers safe
▼ + stars: | 2024-07-29 | by ( Amy Gunia | ) edition.cnn.com time to read: +7 min

CNN —On summer mornings, local kids like to gather at Padaro Beach in California to learn to surf in gentle whitewater waves. Human vs. AI shark detectionA rise in the popularity of drones, and the proliferation of social media, may make it seem like sharks are everywhere. Although there hasn’t been a fatal attack recorded at Padaro Beach, some community members were concerned when sharks began loitering there. SharkEye's drone pilot, Samantha Mladjov, at Padaro Beach in California. Officials in Honolulu said this month that they’re considering launching a drone shark surveillance program, according to local media.

Persons: SharkEye, ” Neil Nathan, BOSL, hasn’t, Nathan, Samantha Mladjov, Science Laboratory Nathan, ”, “ Organizations: CNN, University of California Santa, Science Laboratory, Science, Stanford University, Florida Museum, Natural, New, Officials, “ Sharks Locations: Padaro, California, New York, Sydney, Padaro Beach, Santa Barbara, India, Australia, Queensland, Mexico, Caribbean, New South Wales, Bondi, Honolulu, Hawaii

☆ A flight carrying almost 200 passengers was met by emergency services after the copilot reportedly fainted in midair
▼ + stars: | 2024-07-29 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

An easyJet flight was met by paramedics after a pilot felt unwell during the flight. The Airbus A320 from London Luton to Lisbon landed safely with 193 people on board. AdvertisementAn easyJet plane was met by paramedics after a pilot was taken unwell during the flight, an airline spokesperson confirmed. The Airbus A320 was traveling from London Luton Airport to Lisbon on Saturday. CNN Portugal reported that the copilot fainted before the plane landed safely.

Persons: — Organizations: Airbus, Service, London Luton Airport, Saturday, CNN, Business Locations: London Luton, Lisbon, London, CNN Portugal

☆ New Vanguard CEO says improving customer experience is a 'very high' priority and AI could help
▼ + stars: | 2024-07-29 | by ( Jesse Pound | In Jesse-Pound | ) www.cnbc.com time to read: +1 min

The new CEO at Vanguard said Monday that the asset management giant could lean on artificial intelligence as it looks to improve its customer service experience. Vanguard, which built its reputation as a low-cost and investor-friendly brokerage firm, has seen criticism about its customer service in recent years. Difficulty in reaching a Vanguard representative on the phone is one common complaint seen in online forums. CEO Salim Ramji told CNBC's Bob Pisani on Monday that fixing the customer experience is "very high on my list of priorities" and that artificial intelligence looks like a promising avenue for help. Ramji comes to Vanguard from rival BlackRock, making him the first outsider CEO for the roughly $9 trillion asset manager.

Persons: Salim Ramji, CNBC's Bob Pisani, Ramji, Jack Bogle Organizations: Vanguard, BlackRock Locations: Malvern , Pennsylvania

The reality of the American air travel system is that powerful forces keep passengers flying the same carriers, even after service meltdowns like Delta just suffered. For passengers who live near one of the hubs where Delta controls most of the flights, such as Atlanta, Detroit, Minneapolis or Salt Lake City, choices are even more limited. But by Monday, the problems were mostly limited to Delta as other businesses were back to normal, adding to the frustration of its passengers. Delta canceled more than 4,400 flights from July 19 to 21, according to tracking service FlightAware. Past experience, plus the dominance of Delta in Atlanta and Don Hooper’s frequent flyer miles, would keep them using the airline.

Persons: Don Hooper, Dorothy, I’m, ” Don Hooper, “, ” Dorothy, Dorothy Hooper, ”, Don Hooper’s, Jeremy, Kaylee Jones, Lucia, Jeremy Jones, Zach Griff, won’t, McNamara, Joe Raedle, Scott Keyes, Delta, Dylan Steele, Steele, It’s, I’ve, … It’s, he’s, you’ve, “ We’ve Organizations: New, New York CNN — Delta Air Lines, Delta, CNN, St, Detroit Metropolitan Wayne County Airport, “ Locations: New York, Delta, United, Southwest, Atlanta, Detroit, Minneapolis, Salt Lake City, Bozeman , Montana, Greece, Italy, Spokane , Washington, St, Orlando, Washington

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