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What OpenAI’s turmoil is really all about
  + stars: | 2023-11-21 | by ( Allison Morrow | ) edition.cnn.com   time to read: +7 min
OpenAI’s incredible upheaval — with former CEO Sam Altman caught in the middle — could have broad implications for who gets to control the future of artificial intelligence. However, Microsoft has already won the war: It is OpenAI’s most important stakeholder, with a promised $13 billion investment. In the past year, he has become the public face of the industry, and was instrumental in forging OpenAI’s partnership with Microsoft, which began in 2019. Altman, sources say, wanted to move quickly, while the OpenAI board wanted to move more cautiously. Both achievements are possible, and OpenAI’s strange structure — a nonprofit overseeing a for-profit company — was designed to contain AI from destroying humanity.
Persons: Sam Altman, OpenAI, ChatGPT, Altman, Greg Brockman, Satya Nadella, Kara Swisher, , Jason Schloetzer, Gil Luria, Davidson, , Luria, ” Schloetzer, , — CNN’s Clare Duffy Organizations: New, New York CNN, Microsoft, CNBC, CNN, Georgetown’s McDonough School of Business, D.A, Google Locations: New York, Silicon
OpenAI Glitch Shows Weaknesses in Microsoft’s AI Armor
  + stars: | 2023-11-20 | by ( Dan Gallagher | ) www.wsj.com   time to read: 1 min
Microsoft may have put out a five-alarm fire around its most important technology move in years. But fires leave scorch marks—and sometimes flare up again. A leadership crisis at Silicon Valley startup OpenAI over the weekend threatened to seriously singe the world’s second-largest company by market value. That is because OpenAI developed the key generative artificial-intelligence technology that has helped power Microsoft’s aggressive move into the field. Microsoft has invested a total of $13 billion into the company and already launched commercial products and services based on its technology, including a chatbot-enabled Bing search engine and a superpowered digital assistant called Copilot that can render emails, spreadsheets and PowerPoint presentations.
Persons: OpenAI Organizations: Microsoft Locations: Silicon
According to one Disney employee hired during the pandemic, managers may tell recruiters the particulars they're seeking in candidates. For candidates looking to work in Disney's entertainment division, a question Green and other experts mentioned is: What are you watching on television and streaming right now? A third current employee, a creative assistant in Disney's entertainment division, recalled being tested on their competency in assessing creative work, namely doing script coverage. Curiosity counts — about the role, the company, the industryExperts encouraged candidates to be curious and raise their own questions with recruiters. The first employee recommended that candidates ask questions that enable recruiters to flex their own Disney spirit.
Persons: Lauren, Orlando, she's, Bob Iger, Dan Green, Green, , hasn't, they've, Disney, Disney —, Ben White —, who's, We've Organizations: Walt Disney, Disney's College, Business, College Program, ESPN, Disney, Carnegie Mellon University's Heinz, Disney College Program, Adobe, Hulu, YouTube, Hollywood Locations: Disney's, Java, pseudocode
Microsoft on Wednesday announced a slew of new capabilities coming to the Copilot artificial intelligence add-on for its Microsoft 365 productivity applications. There are concerns about whether Copilot for Microsoft 365 is worth $30 per person per month. Copilot will be able to create Teams chat messages and come up with tone changes. During Teams meetings, the Whiteboard tool can automatically create visualizations of ideas that people discuss. In PowerPoint, Copilot will be able to create slides that include AI-generated images based on brand assets, with the help of the Microsoft Designer app.
Persons: OpenAI, Jared Spataro, Dana Organizations: Microsoft, Wednesday, Adobe, Google, CNBC Locations: Seattle
On Tuesday, the bank launched a customizable dashboard designed to help Goldman's institutional investor clients understand the state of financial markets. Currently, that's somewhat of a messy and manual process spread across several platforms, Chris Churchman, Goldman Sachs partner and head of Marquee, told Insider. Banks like Goldman Sachs benefit from more complex trades, like a complicated derivative with legs and hedges, that require more work. Goldman Sachs Marquee MarketView is accessible on desktop and mobile. "What clients have said to me is, you basically created Pinterest for capital markets, or you're creating a social network for capital markets," Churchman said.
Persons: Goldman Sachs, Chris Churchman, Goldman, Banks, Churchman, There's Organizations: Business, Bloomberg, Citadel Securities, Bank of Japan Locations: MarketView, FactSet
“Allowing confidential sources to be ordered revealed means that the public will have less information. Abrams represented New York Times reporter Judith Miller, who spent 85 days in jail after being held in contempt for refusing to divulge a source in an investigation of leaks about an undercover CIA agent. “The First Amendment interest in protecting journalists’ sources is at its highest in cases, like this, involving reporting on national security,” Philbin wrote in court papers. That settlement resulted in a contempt order being vacated against a journalist who was being asked to name her sources. Courts have recognized that journalists have a limited privilege to keep confidential their sources, allowing reporters to block subpoenas in the past.
Persons: Catherine Herridge, Yanping Chen, Chen, Herridge, Christopher Cooper, , It’s, , Floyd Abrams, Abrams, Judith Miller, Cooper, Herridge’s, Chen's, Patrick Philbin, Trump, , ” Philbin, they’ve, Steven Hatfill, Gabe Rottman, Rottman, ” ___ Richer Organizations: WASHINGTON, FBI, Fox News, U.S, District, New York Times, CIA, CBS, Justice Department, White, CBS News, Department, Courts, Freedom, Press, group's Technology Locations: Washington, Virginia, Boston
Judge Arthur Engoron sided with Donald Trump’s attorneys, overruling an objection from the New York attorney general’s office to admit a PowerPoint presentation showcasing the history of the Trump Organization. The presentation, titled “The Trump story,” also included photos of Donald Trump with his father, Fred Trump, as well as sleek photos of various Trump buildings. The PowerPoint included Trump's purchase of Mar-a-Lago in 1985, which Trump Jr. described as "one of the few sort of American castles." Assistant Attorney General Kevin Wallace objected to the presentation, claiming the text descriptions were coaching the witness. The judge has also sided with Trump's lawyers during the trial, but this signals the judge is going to give a lot of leeway to both sides in their presentation.
Persons: Arthur Engoron, Donald Trump’s, overruling, Donald Trump Jr, , Donald Trump, Fred Trump, Trump, we've, Andrew Amer, Kevin Wallace, Engoron, Chris, Kise, “ Engoron, , ” “, ” Engoron, doesn't Organizations: New, Trump Organization, Trump, Mar Locations: New York, Yukon, Canada, Lago
New York CNN —Donald Trump Jr. returned to the witness stand Monday to give his family’s side of the story in the New York attorney general’s civil fraud trial against Donald Trump. portfolioTrump lawyer Cliff Robert spent most of the day asking Trump Jr. to walk through nearly the entire portfolio of the Trump Org. Faherty also asked Trump Jr. about Trump International Hotel Waikiki ditching the Trump name and rebranding. “Welcome back, I feel like I’m at a reunion here, the Trump trial reunion,” Engoron said as she was sworn in. In addition to Trump Jr., Trump attorneys have said they are likely to call back Eric Trump and the former president, both of whom also previously testified.
Persons: Donald Trump Jr, Donald Trump, , Arthur Engoron, gushed, , Engoron, Trump, Cliff Robert, Trump Jr, CNN “ He’s, ” Trump, Robert, Jack Nicklaus, general’s, Lago, Colleen Faherty, Faherty, Kevin Wallace, Chris, Kise, “ Engoron, , he’s, ” Kise, “ You’re, Sherri Dillon, ” Engoron, Eric Trump Organizations: New, New York CNN, Trump Jr, Trump Organization, Trump Org, Trump, CNN, Trump International Golf Club, , Trump National Doral Golf, Trump National Los, Trump International Locations: New York, Westchester , New York, West Palm Beach , Florida, Florida, Bronx, Angeles, Trump National Los Angeles, Doral, Engoron
Thompson had spent five years teaching English in Madrid after college, but quit when she started on Upwork. "I've always loved teaching English —that's what I've always been about," she said. She created another YouTube channel for teaching EnglishThompson's videos about how to be a freelance transcriber were gaining popularity, ultimately being viewed 340,000 times. She started the Sparkle English channel in February 2020. She plans to make her side hustle her main channelToday, Thompson does far less freelancing and her Upwork YouTube channel is her main income.
Persons: Jennifer Thompson, Thompson, I've, She'd, I'm, I'd, ChatGPT Organizations: YouTube Locations: Madrid, Canada, Spain
Donald Trump, Jr. testified again in the NY fraud trial Monday – this time as a defense witness. Just four members of the public queued up to watch Donald Trump's namesake son testify as the first defense witness. AdvertisementAdvertisementDonald Trump, Jr. was in court Monday as his father's cheerleader-in-chief. When the judge told him, "Welcome back," Donald Trump, Jr. answered with a joke. "It was spectacular for quite some time," Donald Trump, Jr., said of Wollman Rink in Central Park, which the Trump Organization operated for the city from 1986 to 2021.
Persons: Donald Trump , Jr, , Donald Trump's, Ralph Baker, Eric Trump, Letitia James, Trump, Clifford Robert, Colleen Faherty, Andrew Amer, Wollman Organizations: Service, Trump Organization, Yukon, Trump, Wollman Rink, Federal Reserve Locations: New York, Manhattan's, Klondike, Central Park, New York's Westchester County, New York City
An example of a LinkedIn's "Career Break" feature, which fills in the gaps between jobs. To date, just over 1 million LinkedIn members have added the "career break" feature to their profiles, according to the company. People also took career breaks to travel (13%), to raise children (12%), and care for others (10%), the data showed. Longer breaksTavy Cussinel took a career break from public relations for seven years, while she had three kids. Tavy CussinelMonster career specialist Vicki Salemi said employers are now more flexible about career gaps than they were in the past.
Persons: Bobbie Bain, hadn't, Bain, Jennifer Shappley, Nick Gausling, Jenn Lim, that's, Pooja Chhabria, Thomas Baiter, I'd, who's, Baiter, Cussinel, I'm, Vicki Salemi, Nicole Price, Price Organizations: American Airlines, LinkedIn, CNBC, Talent, Insight, Microsoft, Company Locations: Southeast Asia, Asia, United Kingdom, Singapore
Amazon's multiyear commitment to use Microsoft 365 includes more than 1.5 million license seats across different tiers of Microsoft's cloud-based productivity suite, according to a person with direct knowledge of the deal. The pact includes around 550,000 seats of Microsoft's M365 E5 product for corporate workers and 1 million seats of M365 F5 for frontline staff such as fulfillment center employees, the person said. A person familiar with Amazon's operations said the company stayed off of the cloud version of Microsoft's 365 products because they didn't previously want to save anything on a competitor's cloud. F5 is an upgraded version of Microsoft's M365 product for frontline workers. M365 F5 starts at $8 per user per month, which would be $480 million for all 1 million licenses over 5 years.
Persons: Amazon's, It's Organizations: Microsoft, Amazon
Microsoft 's (MSFT) new AI assistant tool should help the software giant solidify its lead among its Big Tech peers in the race to dominate artificial intelligence. We'll see how fast adoption takes place, but you could certainly see a snowball effect," said Zev Fima, a portfolio analyst at the Investing Club. MSFT YTD mountain Microsoft (MSFT) year-to-date performance Copilot is Microsoft's latest in a series of moves over the last year to integrate AI into its offerings. Analysts at the firm forecasted that the AI tool could generate more than $10 billion in annualized revenue for the company by 2026. THE ABOVE INVESTING CLUB INFORMATION IS SUBJECT TO OUR TERMS AND CONDITIONS AND PRIVACY POLICY , TOGETHER WITH OUR DISCLAIMER .
Persons: It's, Zev Fima, OpenAI's, Satya Nadella, Nadella, Piper Sandler, Jim Cramer's, Jim Cramer, Jim Organizations: Microsoft, Big Tech, Investing, OpenAI's ChatGPT, Fortune, Sunday, CNBC, X, Media, Getty Locations: Cologne, Germany
“We are using this AI inflection point to redefine our role,” said Satya Nadella, Microsoft’s chief executive, after the company’s recent results. Photo: annegret hilse/ReutersStarting Wednesday, businesses gain access to Microsoft ’s enterprise Copilot, one of the highest-profile AI tools to hit the market. CIOs say they are brushing up on employee training and building business cases to ensure executive buy-in on the tool. Copilot leverages generative AI across the Microsoft 365 suite by doing most things you might ask a business assistant to do, like summarizing video calls, writing draft responses to emails, and transforming Word documents into PowerPoint presentations, said Jared Spataro, corporate vice president of Modern Work and Business Applications at Microsoft.
Persons: , Satya Nadella, annegret, Jared Spataro Organizations: Microsoft, Modern
“We are using this AI inflection point to redefine our role,” said Satya Nadella, Microsoft’s chief executive, after the company’s recent results. Photo: annegret hilse/ReutersAfter months of speculation about how generative AI might transform business, Microsoft is poised to make its AI Copilot available through its 365 platform, a test of whether CIOs believe the technology will generate enough value to justify a premium price. CIOs say they are eager to test out the AI assistant, even though the cost is a consideration for some. Copilot leverages generative AI across the Microsoft 365 suite by doing most things you might ask a business assistant to do, like summarizing video calls, writing draft responses to emails and transforming Word documents into PowerPoint presentations, said Jared Spataro, corporate vice president of Modern Work and Business Applications at Microsoft.
Persons: , Satya Nadella, annegret, CIOs, Jared Spataro Organizations: Microsoft, Modern
Nadella touted Azure's AI leadership on the post-earnings conference call, calling its AI infrastructure the best for both training and inference, while noting it has deployed its AI services in more regions than any other cloud providers. Gaming was also a strong, with Xbox content and services revenue increasing 12% on a constant-currency basis. Rounding out the quarter, revenue at the productivity-and-business-processes unit increased about 13%, to $18.59 billion, beating estimates of $18.19 billion. Some key highlights include the 17%-constant-currency increase in Microsoft Office commercial revenue growth, which benefitted from a 10% increase in seat growth. Second quarter Azure revenue growth is expected to be 26% to 27% in constant currency.
Persons: Satya Nadella, Nadella, Jim Cramer's, Jim Cramer, Jim, Omar Marques Organizations: Microsoft, Revenue, LSEG, Club, Fortune, Gaming, Activision Blizzard, CNBC, Getty
Matt Higgins went from living in "abject poverty" to running boardrooms, he says. The experience taught the self-made millionaire that successful people have one thing in common. People who get ahead are comfortable with the concept of change, Higgins said at a CNBC Make It: Your Money virtual event on Tuesday. That self-awareness can inform when to stay loyal to your ideas and when to change course, Higgins told Make It in an email. "To be successful in life ... you have to carry a little bit of defiance, a tad bit of belligerence" until people eventually come around, Higgins said on Tuesday.
Persons: Matt Higgins, Higgins Organizations: CNBC, RSE Ventures
Would some deny the results of the last presidential election? But since then, election conspiracy theories have taken root in the rural, heavily Republican county in northeastern Wisconsin. When she’s defended the election process, Pytleski, a lifelong Republican, has been called a RINO — a Republican in Name Only. The group's efforts come as distrust in elections has gained a persistent foothold across the country, especially in rural areas. Even with that level of local trust, the false belief that the 2020 presidential election was stolen permeates the community.
Persons: — Kim Pytleski, didn’t, Pytleski, Donald Trump’s, she’s, , Barack Obama, you’re, denialism, Reid Ribble, Joe Biden's, Kathy Bernier, ” Bernier, “ I’ve, ” It’s, Bernier, Trump, there’s, , Mike Lindell, Douglas Frank, Meagan Wolfe, Wolfe, that’s, Connie Streckenback, Mary Verheyen, Michelle Bartoletti, Bartoletti, “ It’s, who’ve Organizations: Republican, U.S . Capitol, The Associated Press, NORC, for Public Affairs Research, Republicans, House, Republic, GOP, Local, Associated Press, AP Locations: Wis, Wisconsin, Green, Oconto County, Oconto, Michigan, Pennsylvania, Trump, House . Wisconsin, Suamico, Lake Michigan, Wisconsin —, Howard
New York CNN —Artificial intelligence could soon be writing more company emails in Microsoft Outlook, as the company expands its rollout of AI tools for corporate users. The Microsoft 365 Copilot tool – “your everyday AI companion,” as the company bills it – will help users write their emails to “keep your sentences concise and error-free.” The tool also summarizes long email threads to quickly draft suggested replies. Users with Microsoft 365 Personal or Family subscriptions will get more advanced AI help through Microsoft Editor, an intelligent writing assistant. The initial wave of attention on the tool helped renew an arms race among tech companies to develop and deploy similar AI tools in their products. Microsoft rival Google, for example, has also brought AI to its productivity tools, including Gmail, Sheets and Docs.
Persons: OpenAI Organizations: New, New York CNN, Microsoft, Visa, General Motors, KPMG, Lumen Technologies, Excel, Google, Gmail Locations: New York
Microsoft, Meta, and more are touting AI assistants that are far more advanced than Siri and Alexa. These AI assistants have the potential to deal with tedious digital tasks, or "crapmin." From Microsoft to Meta, tech companies leading the charge in AI are starting to make clear what the future of AI looks like to them. Meta's AI assistant "surfaces options directly in the chat, so you can decide as a group which location to explore." Letting an AI assistant take care of all aspects of our "crapmin" will require a lot of confidence in its capabilities.
Persons: Siri, Alexa, Tony Stark's Jarvis, , Man's, AI's Jarvis, Iron, Satya Nadella, Mark Zuckerberg, resuscitating, Zuckerberg, , Jarvis, they've, Copilot, Yusuf Mehdi, Bing, Mehdi Organizations: Microsoft, Meta, Service, Man's Stark Industries, Meta's Connect, Bing Locations: California
If you're only using artificial intelligence to edit selfies or find dinner recipes, you aren't getting the most out of it. These tools can help you get ahead in your career, according to Sarah Hoffman, VP of AI and machine learning research at Fidelity Investments. She's a particular fan of using ChatGPT, OpenAI's popular generative AI chatbot, in a professional context. In this context, the tool's mistakes and fabrications don't really matter — you're only using it for inspiration. You're establishing a jumping-off point for orienting your brain in the right direction, said Hoffman.
Persons: Sarah Doody, Sarah Hoffman, Hoffman, isn't, ChatGPT Organizations: Fidelity Investments, Fast, Purdue University
But let's face it, many of the tasks junior bankers spend their time on could very well be done by a robot. "As a junior banker you don't critically think. With artificial intelligence progressing by leaps and bounds, how will it impact the job of the junior banker? She said it's already helping junior bankers get their jobs done faster. "It will allow junior bankers to operate at a higher level with that first pass of analysis being prepared by the technology," said Torrente.
Persons: Wall, Tamara Bitticks, it's, Carlo Allegri, Bitticks, Crystal Cox, Peter Torrente, Bogdan Tudose, Morgan Stanley, Tudose, Goldman Sachs, Banks Organizations: Deutsche Bank, Reuters, Deloitte, Industry, Wall, Google, KPMG, Blackstone, JPMorgan, Excel, Getty, Deutsche Locations: Manhattan, San Francisco
"The single most important skill that everybody has pointed to is these two words: prompt engineering," Agarwal, the chief platform officer of multimillion-dollar education technology company 2U, tells CNBC Make It. Prompt engineering is essentially the skill of refining and inputting text commands for generative AI programs like ChatGPT. "How you ask for something [from a generative AI tool] is very critical," says Agarwal, the founder of online educational platform edX, which was acquired by 2U in 2021. Prompt engineering can particularly help prevent generative AI's biggest current drawback: regular occurrences of mistakes, fabricated information and other errors, all known as "hallucinations." A well-trained engineer "can stop [AI] from hallucinating by providing constraints," creating more accurate and efficient results, Agarwal says.
Persons: Anant Agarwal, Agarwal, He's Organizations: CNBC, MIT, CNBC Technology Locations: hallucinating
Microsoft said Thursday that starting Nov. 1, large companies will be able to buy Microsoft 365 Copilot, its artificial intelligence supplement to core productivity apps such as Word and Excel. Microsoft 365 Copilot is one result of the company's close collaboration with San Francisco startup OpenAI, which became a household name after ChatGPT, OpenAI's chatbot, went viral last year. In March, Microsoft first revealed plans for Microsoft 365 Copilot. Microsoft 365 Copilot tools are now in preview with small businesses, Colette Stallbaumer, a general manager, said at Thursday's event. Turning Microsoft 365 Copilot into a big business might take time.
Persons: OpenAI's chatbot, underpins, Satya Nadella, Copilot, Colette Stallbaumer, Amy Hood, Hood, McNamee Organizations: Microsoft, San, Edge, Google Locations: San Francisco, New York, Bing
"You have to be an expert question asker, your best investigative journalist skills should come out during a job interview." "You have to be an expert question asker, your best investigative journalist skills should come out during a job interview." According to Martin, job satisfaction comes when your expectations for the following three areas are aligned with what a new job can offer. Asking overt questions about how work gets down and who succeeds can be a really nice way to gauge where you are. "Asking overt questions about how work gets done and who succeeds can be a really nice way to gauge where you are," Martin added.
Persons: Andre Martin, asker, , Martin, it's, they're Organizations: CNBC, Gallup
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