New York CNN Business —After a yearlong review, Meta’s Oversight Board on Tuesday said the company’s controversial system that applies a different content moderation process for posts from VIPs is set up to “satisfy business concerns” and risks doing harm to everyday users. The company in response requested that the Oversight Board review the cross-check system. Meta says that the program helps address “false negatives” where content is removed despite not breaking any of its rules for key users. As part of a wide-ranging advisory for restructuring cross-check, the Oversight Board raised concerns that by delaying removal of potentially violative content by cross-check users pending additional review, the company could be allowing the content to cause harm. For the sake of transparency, “Meta should measure, audit, and publish key metrics around its cross-check program so it can tell whether the program is working effectively,” the board said.

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