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Uber CEO Dara Khosrowshahi says driving for the company showed him a "lack of quality" with the product. "We didn't take pride in the driver product because very few of us drove," he said Wednesday. Khosrowshahi made an all-hands presentation titled "Why we suck" based on what he found as a driver. Dara Khosrowshahi had an Undercover Boss-type stint driving for Uber and delivering for Uber Eats for a period last year. "But we didn't take pride in the driver product because very few of us drove."
Persons: Dara Khosrowshahi, Khosrowshahi, Uber, frickin, COVID —, he'd, Steven Levy Organizations: Service, Uber Locations: Wall, Silicon, New York City
Khosrowshahi explained: "There are all kinds of courses on executive leadership, and I still haven't seen a course on listening. "Listening is such an underappreciated skill," the 54-year-old executive said Wednesday during an event for industry leaders hosted by GE in New York City. If you ask Uber CEO Dara Khosrowshahi, the C-Suite skill that matters most isn't decisiveness or the ability to command a room — it's being a good listener. This isn't the first time Khosrowshahi has underscored listening as a critical leadership skill. "Few people know how to be fully present in a conversation and respond thoughtfully to what another person is saying," Sarkis added.
Persons: Khosrowshahi, Uber, Dara Khosrowshahi, Jim Farley, it's, you've, Barry Diller, he's, Diller, Sarah Sarkis, Sarkis Organizations: GE, Ford, Wall Street Journal, Fortune, CNBC Locations: New York City
The leader of tech's favorite texting app suspects there will never be a WeChat in the U.S.Elon Musk is attempting to turn Twitter, renamed X, into just such an app. AdvertisementAdvertisementThe odds of Elon Musk turning Twitter into the next "super app" are slim, according to the president of Signal. Signal is a fully encrypted app for calls and texts that is widely used in the tech industry, including by Musk. "People have been talking about it for years, and we still don't have a super app," she said in an interview with Swiss magazine Schweizer Monat. Meta, formerly known as Facebook, has also been attempting for a couple of years to build WhatsApp into something akin to a super app.
Persons: Elon Musk, Meredith Whittaker, Signal's, Whittaker, Schweizer, Musk, Linda Yaccarino, Mark Zuckerberg, Dara Khosrowshahi, Uber Organizations: U.S, Elon, Twitter, Morning, Google, Swiss, Facebook Locations: China, Asia, WeChat, Japan, Kakao, Korea, U.S, West
"For most of our history, profitable wasn't the first thing that came up when you asked someone about Uber," Khosrowshahi said on Uber's second-quarter conference call Aug. 1. The $1 a ride alone can add up to $4,000 to a driver's annual revenue, the company says. All of them will compete for customers on Uber's platform much as hotels search for business on Expedia.com – a business once run by Khosrowshahi. Indeed, one threat to Uber's current status as a market darling is if AV makers, especially Tesla, decide to compete with Uber directly for riders, Zino said. Khosrowshahi told Sellers that 10-20% of Uber drivers may soon be robots, but said he still thinks more people will be driving for Uber than there are today.
Persons: Angelo Zino, Uber, Savannah, Khosrowshahi, Dara Khosrowshahi, Zino, Scott Devitt, Morgan Stanley's Brian Nowak, undercharging, They've, Devitt, , Hertz, That's, Tracy Lynn Young, Tesla, they've, Cruise, AVs, Sellers Organizations: GM, General Motors, Ideas, Uber Technologies, Aurora, Wedbush Securities, Hyundai, Tesla, EVgo, EVs, TrueCar.com, Uber, CNBC, Hertz, Waymo, Cruise, Khosrowshahi Locations: California, San Francisco, Pittsburgh, Hyundai Kona, London, U.S, North America, Atlanta
The various bundles are now as annoyingly confusing as cable, and cost basically the same. The Financial Times recently reported that a basket of the top US streaming services will cost $87 this fall, compared with $73 a year ago. Cloud promises are being brokenFinally, there's the cloud, which promised cheaper and more secure computing for companies. In the roughly five years since going public, the company has spent about $3 billion on cloud services from Google and AWS. So, cloud services connected to the internet are great for everyone, except Google?
Persons: we're, Uber, Lyft, Steven Levy, Dara Khosrowshahi, Khosrowshahi, Slack, Andreessen Horowitz Organizations: Morning, Netflix, Disney, Wall Street, Paramount, Showtime, Financial Times, Tacoma International, Microsoft, Google, CNBC Locations: New York City, Seattle
Uber's CEO Dara Khosrowshahi told The Wall Street Journal that the worst part of Uber driving was food delivery. The CEO's thoughts come after he moonlit as an Uber driver to understand why hiring dipped. When asked the most nightmarish rider experience he had as an Uber driver, Khosrowshahi said that it wasn't the riders that gave him issues — it was delivering food. "I was trying to deliver food and I couldn't find where to drop it off," Khosrowshahi told The Wall Street Journal. Uber drivers have also complained about riders being loud and obnoxious, slamming doors, leaving crumbs on the seats, and running late.
Persons: Dara Khosrowshahi, Khosrowshahi, he's, Uber Organizations: Wall Street Journal, Wall Street Locations: New York City, Minneapolis
An Uber Eats rider has built a YouTube following of over 138,000 subscribers by videoing his work. But of the many restaurants and chains that Uber Eats works with, Pritchett said there was one that he avoided — McDonald's. McDonald's was briefly Uber Eats' prized possession, with the companies enjoying an exclusive contract in the UK until the fast food giant struck up a partnership with Just Eat in 2020. One of Pritchett's most popular YouTube videos, posted in February, shows him working a 24-hour shift . Are you an Uber Eats driver with a story?
Persons: Uber, Bryce Pritchett, Pritchett, YouTuber, videoing, , TikTok . Pritchett, " Pritchett, McDonald's, Dara Khosrowshahi, wasn't, I'm Organizations: Service, YouTube, Pritchett, TikTok, Oxford Locations: Wall, Silicon, London, Soho, South Kensington, Philadelphia
REUTERS/Mike Blake/File PhotoAug 9 (Reuters) - Lyft's shares tumbled more than 7% on Wednesday as investors feared the ride-hailing platform's focus on competitive pricing to gain market share would muddy its path to profitability. Lyft (LYFT.O) said on Tuesday it expects an operating profit of $75 million to $85 million for the third quarter. At least seven analysts cut their price targets on Lyft's shares and more than nine downgraded the stock, while two upgraded it. Median target price for the stock is $11, according to Refinitiv data. Lyft's stock suffers as post-pandemic recovery faltersReporting by Akash Sriram in Bengaluru; Editing by Saumyadeb Chakrabarty and Shounak DasguptaOur Standards: The Thomson Reuters Trust Principles.
Persons: Uber, Mike Blake, Jake Fuller, Morningstar, Ali Mogharabi, Dara Khosrowshahi, Akash Sriram, Saumyadeb Chakrabarty, Shounak Organizations: Los Angeles International, REUTERS, Reuters Graphics Reuters, Thomson Locations: California, Los Angeles , California, U.S, North America, Bengaluru
Uber reported its first quarterly operating profit ever this week. Here's a chart showing the ride-hailing giant's path to profitability. Uber has grown its quarterly revenues from under $3 billion in 2018 to over $9 billion last quarter. Its quarterly operating losses peaked at $5.5 billion in the second quarter of 2019, but haven't exceeded $1 billion in the last eight quarters. Indeed, its quarterly revenue has ballooned from under $3 billion throughout 2018, to north of $9 billion last quarter.
Persons: Uber, Here's, Dara Khosrowshahi Organizations: Service, Uber, SEC, Securities and Exchange, Tech, Federal Reserve Locations: Wall, Silicon
The San Francisco-based company's shares rose about 4% in premarket trading, while rival Lyft's shares increased 2%, as Uber also reported a surprise second-quarter profit. However, Uber reported second-quarter revenue of $9.23 billion, missing analysts' estimates of $9.33 billion, according to Refinitiv IBES data, as a weak freight market pinches. Trips across Uber's markets during the quarter grew 22% to 2.3 billion, representing an average of 25 million trips per day. Uber reported a profit of 18 cents per share in the second quarter, while analysts were expecting a loss of 1 cent per share. The company's quarterly net profit of $394 million included a $386 million pre-tax benefit due to unrealized gains stemming from the revaluation of Uber's equity investments.
Persons: Uber, Dara Khosrowshahi, Nelson Chai, Lyft, Khosrowshahi, Gross, Akash Sriram, Peter Henderson, Shounak Organizations: Technologies, Reuters Graphics Reuters, Thomson Locations: San Francisco, United States, U.S, Canada, Bengaluru
Uber CEO Dara Khosrowshahi was reportedly not thrilled by some of the passengers he drove around. The executive described in a Wired interview his insight into how drivers get treated and assessed. The CEO of Uber said he gained more insight into the experience of drivers on the ride-hailing service when he assumed an undercover identity and started taking fares himself. "As a CEO, the board gives me a performance rating at the end of year," he told Wired. Uber did not immediately respond to Insider's request for any additional comment ahead of publication.
Persons: Dara Khosrowshahi, Uber, Khosrowshahi, Dave K, He'd, he'd Organizations: Morning, Wired, Wall, Drivers Locations: San Francisco
Uber CEO Dara Khosrowshahi addresses the audience during the keynote at the start an Uber products launch in San Francisco, California on September 26, 2019. Shares of Uber rose 4% in premarket trading Tuesday after the company reported second-quarter results that missed analysts' expectations for revenue but offered rosy guidance. The company reported adjusted EBITDA of $916 million, up 152% year over year. Gross bookings for the quarter came in at $33.6 billion, up 16% year over year. Here's how Uber's largest business segments performed:Mobility (gross bookings): $16.73 billion, up 25% year-over-yearDelivery (gross bookings): $15.60 billion, up 12% year-over-yearUber's mobility segment reported $4.89 billion in revenue, compared with delivery's $3.06 billion.
Persons: Dara Khosrowshahi, Uber, Nelson Chai, Khosrowshahi, Gross Organizations: Revenue, Mobility Locations: San Francisco , California, Refinitiv
Uber drives further up the road to redemption
  + stars: | 2023-08-01 | by ( ) www.reuters.com   time to read: +2 min
Uber branding is seen on private hire vehicle parking rank at Chopin Airport in Warsaw, Poland, March 22, 2023. NEW YORK, Aug 1 (Reuters Breakingviews) - Uber Technologies (UBER.N) Chief Executive Dara Khosrowshahi is shifting the ride-hailing company into a higher gear, but investors are lagging behind. Uber shares fell almost 6% on Tuesday morning, taking some of the shine off a stock that has almost doubled since the beginning of the year. Khosrowshahi remains some way from his destination on the road to redemption. They do not reflect the views of Reuters News, which, under the Trust Principles, is committed to integrity, independence, and freedom from bias.
Persons: Dara Khosrowshahi, Lyft, Tony Xu, Jennifer Saba, Aston Martin, Steve Cohen, Peter Thal Larsen, Sharon Lam Organizations: Chopin, NEW, Reuters, Technologies, Twitter, Thomson Locations: Warsaw, Poland, DoorDash, Khosrowshahi, Japan, India
Uber reported its first operating profit ever in the second quarter. CEO Dara Khosrowshahi said the company achieved its first quarter of free cash flow over $1 billion. download the app Email address By clicking ‘Sign up’, you agree to receive marketing emails from Insider as well as other partner offers and accept our Terms of Service and Privacy PolicyUber stock is tumbling on Tuesday despite the company reporting its first-ever quarterly operating profit. Uber has slashed hundreds of jobs this year— about 3% of staff — across its human resources, freight, and food-delivery divisions. "I'm incredibly proud of the progress we've made, and Uber is well positioned to drive tremendous value for shareholders in the coming years."
Persons: Uber, Dara Khosrowshahi, , Nelson Chai, Chai Organizations: Service Locations: Wall, Silicon
The price of an Uber ride can catch you off guard — even if you're the company's CEO. Uber prices have surged in recent years due to inflation and a pandemic-era driver shortage. Wired editor-at-large Steven Levy took a 2.95-mile Uber ride from downtown New York City to the West Side to meet Uber CEO Dara Khosrowshahi. When asked to estimate the cost of the ride, Khosrowshahi put it at "twenty bucks." When Levy first tried to book an Uber ride for the interview, the price was $20 higher, he said.
Persons: , Dara Khosrowshahi, Steven Levy, Uber, Khosrowshahi, Levy, it's, Lyft, Uber's Organizations: CNBC, Rakuten Intelligence, UCLA Labor Center Locations: New York City
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailUber CEO Dara Khosrowshahi: We plan to be profitable for every quarter going forwardUber CEO Dara Khosrowshahi joins 'Squawk Box' to discuss the company's quarterly earnings results, the competition with Lyft, growth outlook, and more.
Persons: Dara Khosrowshahi, Uber
Uber’s revenue increased 14 percent in its most recent quarter, the company reported on Tuesday, but the growth was its slowest since the coronavirus pandemic began easing last year. The San Francisco-based company posted revenue of $9.2 billion, up from $8.1 billion in the second quarter last year. The 14 percent growth was slower than the 105 percent increase a year earlier and down from 29 percent in the previous quarter. Uber’s gross bookings — the amount paid by customers — totaled $33.6 billion, up 16 percent from year earlier. “We are focused on driving significant demand in the years ahead — both by attracting new riders to Uber and by getting existing riders to use Uber more,” Dara Khosrowshahi, the chief executive, said in a statement.
Persons: Dara Khosrowshahi Organizations: Wall Street Locations: San Francisco
Gap — The retail stock climbed nearly 4% after Barclays upgraded Gap to overweight from equal weight. Incyte — Shares rose 2% after Incyte beat analysts' expectations in its latest results. The pharmaceutical company reported second-quarter revenue of $954.6 million, exceeding the FactSet consensus estimate of $909.7 million. ZoomInfo Technologies — Shares sank by nearly 20% in premarket trading after the data company reported a weak outlook for third-quarter revenue. Arista Networks — Shares advanced 13.6% in premarket trading after the company reported after the bell Monday that its quarterly earnings topped analysts' expectations.
Persons: Michael Perito, Perito, Estee Lauder, Adrienne Yih, Incyte, Herve Hoppenot, Dara Khosrowshahi, Merck, Monday's, Macheel, Alex Harring, Yun Li, Sarah Min, Michelle Fox Theobald Organizations: SoFi Technologies, Barclays, Body, Caterpillar —, Caterpillar, Merck —, Pfizer, Toyota, Refinitiv, Arista Networks —, Arista, Revenue Locations: China, Monday's, Jakafi, Refinitiv
Uber’s post-pandemic growth is slowing
  + stars: | 2023-08-01 | by ( Catherine Thorbecke | ) edition.cnn.com   time to read: +1 min
New York CNN —Uber has reported that its revenue ticked up 14% last quarter, marking a slower pace of growth than recent quarters when sales surged as riders returned to pre-pandemic habits. The company on Tuesday reported revenue of $9.2 billion for the quarter ending in June, a 14% increase from the same period last year, just missing Wall Street’s estimates. The company, reported its first-ever unadjusted operating profit, of $326 million. Trips during the quarter grew 22% to 2.3 billion, or approximately 25 million trips per day on average. “Robust demand, new growth initiatives, and continued cost discipline resulted in an excellent quarter,” Uber CEO Dara Khosrowshahi said in a statement accompanying the results.
Persons: New York CNN — Uber, Uber, ” Uber, Dara Khosrowshahi, ” Khosrowshahi Organizations: New, New York CNN Locations: New York
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailUber CEO Dara Khosrowshahi on why advertising will be its biggest growth areaCNBC's Deirdre Bosa joins 'The Exchange' to discuss her interview with Uber CEO Dara Khosrowshahi, Uber shares falling after reporting a revenue miss, Uber's investment in the ad space, and Uber's journey to GAAP net income.
Persons: Dara Khosrowshahi, Deirdre Bosa, Uber
Four years ago, a billionaire tech executive leading one of the world’s pre-eminent social platforms laid out a vision to transform it into an app that could do it all. The idea was akin to that of an “everything app” espoused recently by Elon Musk, the owner of Twitter. But the dream belonged to Mark Zuckerberg, the founder and chief executive of Meta, which owns Facebook, Instagram and WhatsApp. Mr. Zuckerberg tried it. So did Dara Khosrowshahi, the chief executive of Uber.
Persons: Elon Musk, Mark Zuckerberg, Zuckerberg, Dara Khosrowshahi, Uber, Evan Spiegel Organizations: Twitter, Meta, Locations: Silicon Valley, Asia, Japan’s, KakaoTalk .
Domino’s Uber delivery is an extra topping
  + stars: | 2023-07-12 | by ( ) www.reuters.com   time to read: +2 min
NEW YORK, July 12 (Reuters Breakingviews) - Domino’s Pizza (DPZ.N) wants to stuff more pie holes. The pizza chain announced on Wednesday that customers will be able to make delivery orders through Uber Eats, sending Domino’s shares up 10% in late morning trade. At first blush that may seem an admission that Domino’s own delivery app is sputtering. The agreement with Uber Technologies (UBER.N) is exclusive in the United States at least until 2024, and it extends Domino’s reach internationally as well. By partnering with Uber, Domino’s has a better chance of getting a bigger slice of the delivery market.
Persons: Uber, Dara Khosrowshahi, that’s, Domino’s, Jennifer Saba, Lauren Silva Laughlin, Sharon Lam Organizations: YORK, Reuters, Uber Technologies, Twitter, Thomson Locations: United States, China
Uber’s next CFO has one simple task
  + stars: | 2023-07-11 | by ( ) www.reuters.com   time to read: +2 min
NEW YORK, July 11 (Reuters Breakingviews) - Uber Technologies (UBER.N) boss Dara Khosrowshahi has an opening to shift into higher gear. His eventual replacement can dial back on spending even more and really open up a spigot of cash flow. And this year, Uber might finally start making profit, with analysts polled by Refinitiv expecting full-year earnings of some $26 million. Uber shares have nearly doubled over the year, handily beating the S&P 500 Index (.SPX), as profit pulls into view. Ensuring that Uber keeps its eyes on that prize is a worthy task for future executives.
Persons: Dara Khosrowshahi, Nelson Chai, Travis Kalanick’s, Uber, Refinitiv, Tesla, Jennifer Saba, Jonathan Guilford, Sharon Lam Organizations: YORK, Reuters, Technologies, , Twitter, Thomson Locations: U.S, China
Slideshow ( 2 images )(Reuters) -Uber Technologies Chief Financial Officer Nelson Chai is planning to leave the ride-hailing company, Bloomberg News reported on Monday, citing people familiar with the matter. Chai informed Uber CEO Dara Khosrowshahi of his intentions to move on, though a decision on the timing of his departure hasn’t been made, according to the report. Chai was brought in at Uber as finance chief in 2018 and he shepherded the company through its IPO a year later. Before Uber, Chai had served in senior roles at the New York Stock Exchange, Merrill Lynch and CIT Group. Uber is cutting costs even as it rides an upswing in its business as commuters return after COVID restrictions eased.
Persons: Nelson Chai, Chai, Uber, Dara Khosrowshahi, hasn’t, Uber’s, Merrill Lynch Organizations: Technologies, Bloomberg, Uber, New York Stock Exchange, CIT Locations: Postmates
DoorDash Chief Technology Officer and co-founder Andy Fang got lost while making deliveries. DoorDash's app gave Fang the wrong address for a restaurant, a problem he said he'll look into. Andy Fang, DoorDash's chief technology officer and co-founder, is one of the executives featured in an AP story published on Tuesday about C-suiters who work shifts as regular workers at their companies. The culprit: DoorDash's app, which Fang figured out was directing him to the wrong address to pick up an order from a restaurant, per the AP. As chief technology officer, Fang made $2.8 million in 2022, according to the AP.
Persons: Andy Fang, Fang, , DoorDash's, Dara Khosrowshahi, Uber, Khosrowshahi, Laxman Narasimhan, Narasimhan Organizations: Technology, Service, AP, Forbes, Starbucks Locations: San Francisco
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