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☆ Allegiant passenger says she and her son — who has a severe nut allergy — were thrown off a flight so a crew member could make commission selling nuts
▼ + stars: | 2024-09-12 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

An Allegiant Air passenger claims she and her son were wrongly removed from a flight so the crew could sell nuts. Her son has a severe nut allergy while the Allegiant crew is paid commission on snack sales, the complaint said. Crystal Shelton said she then drove through the night to Atlanta to take a different flight. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementAn Allegiant Air passenger says she and her son were wrongly removed from a flight because a cabin crew member didn't want to miss out on snack commissions.

Persons: Crystal Shelton, —, didn't Organizations: Service, Department of Transportation, Business Locations: Atlanta

☆ The first ultra-low-cost airline using the Airbus A321XLR hopes passengers will choose to 'suffer the pain' of no-frills 7-hour flights
▼ + stars: | 2024-09-10 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

Wizz Air announced its first A321XLR route will be about seven hours between London and Saudi Arabia. "You kind of suffer the pain, if you wish, for the economic benefits," said Wizz's CEO. Go to newsletter preferences Thanks for signing up! AdvertisementAs it introduces longer flights, ultra-low-cost carrier Wizz Air isn't planning any upgrades to its no-frills offering — hoping passengers will "suffer the pain" for cheaper tickets. Wizz announced Tuesday that its first Airbus A321XLR route will be between London Gatwick and Jeddah in Saudi Arabia, starting next March.

Persons: —, Wizz Organizations: Wizz Air, Service, Wizz, Airbus, London, Business Locations: London, Saudi Arabia, Saudi, Jeddah, London Gatwick

☆ An American Airlines passenger is suing, saying she was burned by a coffee pot that fell into her lap from a trolley during turbulence
▼ + stars: | 2024-09-09 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

An American Airlines passenger said she was burned by a coffee pot that fell during turbulence. Go to newsletter preferences Thanks for signing up! AdvertisementAn American Airlines passenger is suing the airline over claims she was burned by a coffee pot during turbulence. It adds that a flight attendant then parked a service trolley in the aisle before taking a seat. However, as the plane was hit by turbulence, a coffee pot on the trolley came loose and fell onto Mason's lap, the suit says.

Persons: —, Gina Mason's Organizations: American Airlines, Korean Air, Service, Court, Business Locations: Baltimore, Detroit, Michigan

☆ See inside the Brazilian C-390 Millennium that Boeing once wanted to buy but now doesn't have an answer to
▼ + stars: | 2024-09-08 | by ( Taylor Rains | Pete Syme | ) www.businessinsider.com time to read: +1 min

Boeing once wanted to buy a stake in Embraer's C-390 Millennium military aircraft. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementBoeing doesn't have an answer to US aerospace company Lockheed Martin's C-130 Hercules military plane — but it used to.

Persons: —, Lockheed Martin's Organizations: Boeing, Embraer's, Service, Lockheed, Brazilian, Embraer, Business

☆ Virgin is spending $17 billion on new planes and cabins. See inside its Airbus A330neo, with niche perks like Bluetooth.
▼ + stars: | 2024-09-06 | by ( Taylor Rains | Pete Syme | ) www.businessinsider.com time to read: +1 min

The planes replace aging widebodies and come with upgraded business and economy cabins. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementVirgin Atlantic Airways has spent $17 billion to modernize its fleet and better compete with other airlines across the Atlantic. This story is available exclusively to Business Insider subscribers.

Persons: — Organizations: Virgin Atlantic Airways, Airbus, Service, Business

☆ I went on British Airways' Airbus A320 planes before and after a major transformation. See how the old and new compare.
▼ + stars: | 2024-08-24 | by ( Pete Syme | Taylor Rains | ) www.businessinsider.com time to read: +1 min

British Airways is upgrading its short-haul cabins as part of a huge investment. I flew on one of the older A320s, then toured a brand-new A320neo at the Farnborough Airshow. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . You can opt-out at any time by visiting our Preferences page or by clicking "unsubscribe" at the bottom of the email.

Persons: — Organizations: British, Farnborough, Service, British Airways, Business

☆ A man in Australia was arrested after opening a plane's emergency exit and climbing onto the wing
▼ + stars: | 2024-08-23 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

A man was arrested after opening a plane's emergency exit upon arrival in Melbourne. A video shared by Australian media shows the man walking on the plane's wing. Go to newsletter preferences Thanks for signing up! AdvertisementA man was arrested after climbing out of a plane's emergency exit on Thursday, airline Jetstar confirmed to Australian media. "We can confirm that a passenger opened the emergency exit door after arrival into Melbourne, which automatically deployed the slide," Jetstar said in a statement to Sky News.

Persons: — Organizations: Jetstar Airbus, Australian, Service, Jetstar, Airbus, Sky News, Business Locations: Melbourne, Sydney

☆ Wizz Air and Ryanair, 2 of Europe's biggest airlines, are in a war of words over Wizz's divisive new 'all you can fly' deal
▼ + stars: | 2024-08-23 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

Ryanair's CEO criticized Wizz Air's unlimited flights pass as a "marketing scam." Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementTensions are growing between two of Europe's top budget airlines after the Ryanair CEO called Wizz Air's unlimited flights pass a "marketing scam."

Persons: Wizz, — Organizations: Service, Ryanair, Business Locations: Budapest, Dubai, Maldives

☆ One of Europe's biggest low-cost airlines is selling a year of unlimited flights for $550 — but it comes with a whole heap of strings attached
▼ + stars: | 2024-08-14 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

Wizz Air is offering customers unlimited flights for a year for 499 euros ($550). The unlimited pass comes with big caveats, namely that you can only book flights three days ahead. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementWizz Air, one of Europe's largest ultra-low-cost carriers, is offering people the chance to buy a year of unlimited flights for 499 euros ($550).

Persons: —, Wizz Organizations: Service, Business Locations: Budapest

☆ TikTok's algorithm is helping travelers discover the next hot vacation spot and lean into trends like 'destination dupes'
▼ + stars: | 2024-08-13 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

More TikTok users are using the app to find their next vacation, the company's travel lead told BI. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementTikTok is helping travelers find new places for a vacation as users increasingly use the app for search rather than just scrolling for entertainment. "People are now really leaning into TikTok to search for the next destination, where to travel, and who to fly with," she told Business Insider.

Persons: —, Hannah Bennett Organizations: Companies, Service, Business Locations: Bruges, Paris

☆ Boeing's new CEO is already showing that improving quality control is his top priority
▼ + stars: | 2024-08-13 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

Kelly Ortberg visited two key production facilities in his first few days in charge. Ortberg also plans to be based near Seattle, Boeing's historic base and its manufacturing hub. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementBoeing's new CEO is endeavoring to turn the company around, beginning by building a closer relationship with factory workers.

Persons: Kelly Ortberg, Ortberg, —, Max, AeroSystems Organizations: Service, Boeing, Business Locations: Seattle, Renton , Washington, Wichita , Kansas

☆ See inside the first private-jet version of the Boeing 737 Max. The extravagant plane is worth over $100 million and has a bar, two bedrooms, and huge showers.
▼ + stars: | 2024-08-04 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

The first Boeing 737 Max to be converted to a business jet was on display at EBACE. Go to newsletter preferences Thanks for signing up! AdvertisementThe Boeing 737 Max doesn't have the best reputation. Yet while it is outsold by the Airbus A320neo, the 737 Max still remains popular with customers. This story is available exclusively to Business Insider subscribers.

Persons: Max, —, Max doesn't Organizations: Boeing, Boeing Business Jets, Service, Alaska Airlines, Airbus, Business

Pitching the C-390 in the USA C-390 aircraft flies during an air show. Pete Syme/Business InsiderWhile there haven't been any public negotiations by the Pentagon to add any C-390s to its fleet, Embraer has made moves to pitch the plane to the US market. In an inaugural visit earlier this year, the Brazilian defense firm showcased the C-390 at its facilities in Melbourne, Florida, to "an important and diverse audience," the company said in a March statement. According to a press release, the event hosted a "diverse guest list of government authorities, military officials, prospects, and partners" and featured the A-29 Super Tucano, a turboprop light attack aircraft flown by some South American militaries. The Embraer president da Costa Jr. said the A-29 was built "just hours away in Jacksonville, Florida," hinting that the C-390 could be manufactured in the US as well — a common requirement for foreign aircraft operated by the US military.

Persons: Pete Syme, da Costa Jr Organizations: Pentagon, Embraer Locations: Melbourne , Florida, Jacksonville , Florida, Florida

☆ Turkish Airlines wants to go toe-to-toe with its Middle Eastern rivals. See inside its luxurious new business class suites.
▼ + stars: | 2024-08-02 | by ( Pete Syme | Taylor Rains | ) www.businessinsider.com time to read: +1 min

Its business class already has a good reputation, ranked 10th worldwide by Skytrax. However, Turkish Airlines faces steep competition. Other Middle Eastern airlines, like Qatar Airways and Emirates, have built strong reputations thanks partly because of their business-class offerings. This story is available exclusively to Business Insider subscribers. For the first time, its business class will feature privacy dividers and sliding doors in every suite.

Persons: — Organizations: Service, Turkish Airlines, Farnborough, Skytrax, Qatar Airways, Emirates, Business, Airbus, Boeing

☆ One of the world's top airlines will stop serving economy passengers in-flight instant noodles over fears of burns due to rising turbulence
▼ + stars: | 2024-08-02 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

It said it was a safety measure in response to increased turbulence to prevent burn accidents. AdvertisementKorean Air is changing its in-flight snack service due to increased turbulence. Instant noodles will no longer be an option for economy passengers from August 15, a spokesperson told Business Insider. "This decision is part of proactive safety measures in response to increased turbulence, aimed at preventing burn accidents," the airline said in a statement. This story is available exclusively to Business Insider subscribers.

Persons: — Organizations: Service, Business

☆ Boeing's new CEO already seems to have given a major indication of where his priorities lie
▼ + stars: | 2024-08-01 | by ( Pete Syme | ) www.businessinsider.com time to read: +5 min

Read previewBoeing's incoming CEO, Kelly Ortberg, is already signaling his intent to get the planemaker back on track. Later that month, The Seattle Times reported that Boeing's board shut down a shareholder's bid to move its headquarters back to Seattle. Outgoing CEO Dave Calhoun last year faced criticism from employees after commuting to Boeing's HQ by private jet, The Wall Street Journal reported. Airline bosses like Emirates' Tim Clark had called on Boeing to appoint a new CEO with an engineering background. Boeing's incoming CEO, Kelly Ortberg, is an aerospace veteran.

Persons: —, Kelly Ortberg, Ortberg, It's, Rockwell Collins, Max, Lindsey Wasson, Maria Cantwell, Dave Calhoun, Calhoun, Tim Clark, we've, Nicolas Owens, Owens, Bob Clifford, preventively Organizations: Service, Seattle Times, Boeing, Reuters, Business, Alaska Airlines, Federal Aviation Administration, REUTERS, Commerce, Science, Transportation, Street Journal, Morningstar Locations: Seattle, Chicago, Virginia, Washington, South Carolina, Renton , Washington, Emirates, Blackstone

☆ I went on Air India's brand new Airbus A350 that will soon be flying to the US. I was impressed by the airline's transformation.
▼ + stars: | 2024-07-31 | by ( Pete Syme | Taylor Rains | ) www.businessinsider.com time to read: +1 min

Air India will start flying from Delhi to New York in November. One of its brand-new Airbus A350 jets was displayed at the Farnborough Airshow. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementAir India announced in July that it will fly its Airbus A350 jets to Newark and JFK Airports in just a few months. Two years ago, the government sold Air India to the Tata Group conglomerate, and former Scoot CEO Campbell Wilson was hired to lead the transformation.

Persons: —, Campbell Wilson Organizations: Airbus, Farnborough, Service, Air India, JFK Airports, Indian, Air, Tata Group, Business Locations: India, Delhi, New York, Newark, Air India

☆ Virgin Atlantic turned its nicest business seats into a 'Retreat Suite' — see inside
▼ + stars: | 2024-07-31 | by ( Taylor Rains | Pete Syme | ) www.businessinsider.com time to read: +1 min

Virgin Atlantic ordered seven Airbus A330-900neos to complete a $17-billion fleet transformation. The airline has been flying the type since 2022, complete with its exclusive new "Retreat Suite." Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementEnglish airline Virgin Atlantic Airways revealed the final part of its $17-billion fleet transformation at the Farnborough Airshow in July with an order for seven new Airbus A330-900neos.

Persons: —, Shai Weiss, Virgin's Organizations: Virgin Atlantic, Airbus, Service, Virgin Atlantic Airways, Farnborough, Boeing, Business

☆ Boeing just named its new CEO — an aerospace veteran with the tough task of getting the planemaker back on track
▼ + stars: | 2024-07-31 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

Industry veteran Kelly Ortberg will be the new CEO of Boeing. He faces a tough task to get the planemaker back on track after the Alaska Airlines blowout. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementBoeing announced that its new CEO will be Kelly Ortberg, the former boss of avionics firm Rockwell Collins. This story is available exclusively to Business Insider subscribers.

Persons: Kelly Ortberg, —, Rockwell Collins, Ortberg, Dave Calhoun, Steve Mollenkopf Organizations: Boeing, Airline, Alaska Airlines, Service, Business

☆ A United flight diverted after a passenger's medical issue caused a 'biohazard' that made the crew vomit
▼ + stars: | 2024-07-30 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

A United Airlines flight diverted after a passenger's medical issue. In an ATC recording, a pilot says crew members were vomiting due to the "biohazard." download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementA United Airlines flight diverted and was deep-cleaned after a passenger's "medical issue" led to passengers vomiting, according to a recording of a pilot speaking to air-traffic controllers. In an air traffic control recording posted by flight tracking site RadarBox on X, a pilot says, "The crew is vomiting and passengers all around are asking for masks."

Persons: — Organizations: United Airlines, Service, Boeing, Washington Dulles Airport Locations: Boston, Houston, Washington

☆ A flight carrying almost 200 passengers was met by emergency services after the copilot reportedly fainted in midair
▼ + stars: | 2024-07-29 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

An easyJet flight was met by paramedics after a pilot felt unwell during the flight. The Airbus A320 from London Luton to Lisbon landed safely with 193 people on board. AdvertisementAn easyJet plane was met by paramedics after a pilot was taken unwell during the flight, an airline spokesperson confirmed. The Airbus A320 was traveling from London Luton Airport to Lisbon on Saturday. CNN Portugal reported that the copilot fainted before the plane landed safely.

Persons: — Organizations: Airbus, Service, London Luton Airport, Saturday, CNN, Business Locations: London Luton, Lisbon, London, CNN Portugal

☆ Boeing and Airbus go head-to-head at a giant industry airshow every 2 years. This time, neither won.
▼ + stars: | 2024-07-29 | by ( Pete Syme | Taylor Rains | ) www.businessinsider.com time to read: +4 min

Read previewThe usual orders battle between Airbus and Boeing played second fiddle to supply-chain issues at last week's Farnborough Airshow. AdvertisementLast month, Airbus reduced its delivery targets, citing supply chain issues, which saw its stock drop as much as 11%. The day before the show, Guillaume Faury, the Airbus CEO, told the media the planemaker was having "important discussions" with some key suppliers as it was facing "a bit of an unexpected challenge." Frustrations with the supply chain were evident among airline bosses speaking at a summit on the first day of the airshow. AdvertisementWith gray skies for much of the week, the weather seemed to reflect the downturn for Airbus and Boeing.

Persons: —, Joshua Ng, Guillaume Faury, Luis Gallego, Ng, Dave Calhoun, Stephanie Pope, Kelly Ortberg, Rockwell Collins, Sir Keir Starmer Organizations: Service, Airbus, Boeing, Farnborough, November's Dubai, Alton Aviation Consultancy, Business, International Airlines Group, British Airways, Aer Lingus, Alaska Airlines, Current, Defense, NATO Locations: Paris, Farnborough, Ukraine, Gaza

☆ See what passengers can expect onboard Boeing's upcoming 777X plane as it inches closer to certification
▼ + stars: | 2024-07-29 | by ( Taylor Rains | Pete Syme | ) www.businessinsider.com time to read: +1 min

After years of delays, Boeing's upcoming 777X began certification flight testing in mid-July. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementBoeing may be entangled in its 737 Max fiasco, but it's earning some wins with its upcoming new flagship widebody, the 777X. The aircraft, which is based on the classic 777 and will come in two passenger variants started certification flight testing in mid-July. This story is available exclusively to Business Insider subscribers.

Persons: — Organizations: Service, Boeing, Business

☆ Southwest ditching its unassigned seat policy shows how budget airlines' business models are getting upended
▼ + stars: | 2024-07-26 | by ( Dan Defrancesco | ) www.businessinsider.com time to read: +6 min

In today's big story, Southwest ditching its unassigned seat policy is a sign of the end times for budget airlines as we know it. Southwest Airlines is ending its open seating policy , opting for assigned and premium seating options. Between paid seat assignments and premium seating, Southwest could add as much as $3 billion in new revenue, according to one analyst. AdvertisementKevin Carter/Getty ImagesThe real pain of the current travel landscape is being felt by budget airlines. That's why Southwest's decision to end its open seating policy could be a sign of the end of budget airlines as we know it, writes BI's Taylor Rains and Pete Syme.

Persons: —, Chelsea Jia Feng, Elliott Management's, wasn't, Insider's Benjamin Zhang, Kevin Carter, BI's Taylor Rains, Pete Syme, Bob Jordan, Goldman Sachs, Jenny Chang, Rodriguez, Prince Williams, Getty, Griffin, Tyler Le, NKSFB, Chris Brown, Rupert Murdoch, Murdoch, they're, They're, Claudia Sahm, Donald Trump, Benjamin Netanyahu, Dan DeFrancesco, Jordan Parker Erb, Hallam Bullock, Annie Smith, Amanda Yen Organizations: Service, Business, Southwest Airlines, Southwest, Southwest isn't, Bank of America, Getty, Bauer, Fox, News Corp, Mar Locations: Southwest, —, Taylor, Los Angeles, Lago, New York, London

☆ Qatar Airways CEO says complaining about Boeing delays would be 'crying over spilled milk' as airline expands 777X order
▼ + stars: | 2024-07-26 | by ( Pete Syme | Taylor Rains | ) www.businessinsider.com time to read: +1 min

Qatar Airways' CEO told reporters he expects its first Boeing 777X in early 2026. The world's best airline also expanded its 777X order at the Farnborough Airshow. It's a sign of confidence in Boeing during a testing period for the planemaker. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementQatar Airways' CEO isn't dwelling on delays to the Boeing 777X, in a sign of confidence for the embattled planemaker.

Persons: —, Badr Mohammed Al, Meer Organizations: Qatar Airways, Boeing 777X, Farnborough, Boeing, Service, Business

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