Register now for FREE unlimited access to Reuters.com RegisterThe logo of AMP Ltd, Australia's biggest retail wealth manager, adorns their head office located in central Sydney, Australia, May 5, 2017.
Picture taken May 5, 2017.REUTERS/David Gray/File PhotoSept 20 (Reuters) - Wealth manager AMP Ltd (AMP.AX) was handed a penalty of A$14.5 million ($9.74 million) on Tuesday by Australia's Federal court for charging customers with 'fees for no service' on their corporate pension accounts.
Between July 2015 and September 2018, AMP entities deducted A$356,188 in fees even though they were aware that the members had ceased their employment and could no longer receive advice services, the court found.
"Although AMP has remediated A$691,032 to affected customers, the court found AMP failed to investigate whether or not there was a systemic issue, despite many complaints over a lengthy period of time," ASIC said.
The penalty received on Tuesday has already been provisioned in the 2022 half-yearly financial statement, AMP said.