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☆ I'm a Walmart store manager in Texas. This is what my typical day looks like.
▼ + stars: | 2024-09-24 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +7 min

Read previewThis as-told-to essay is based on a conversation with Robert Doyle, a Walmart store manager in Cibolo, Texas. As a store manager, each day is a little different, but the process is the same. At about 8 o'clock I'll start working with my morning management team, which includes a few coaches and some team leads. The technology is growing so fast and it changes day to day to day, and we're working to stay on top of it. I like to present my store as the best store in town — whatever competitor I have, I've got the best store.

Persons: —, Robert Doyle, I've, There's, that's, We've, Dominick Organizations: Service, Walmart, Business, Home Office Locations: Cibolo , Texas, DeLand , Florida, Germany, Florida, Illinois, North Carolina, Pennsylvania, Texas

☆ US Justice Department hits Visa with antitrust lawsuit over its debit card business
▼ + stars: | 2024-09-24 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

The US Department of Justice filed a lawsuit accusing Visa of engaging in anticompetitive behavior. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . As a result, Visa's unlawful conduct affects not just the price of one thing — but the price of nearly everything."

Persons: —, Merrick Garland Organizations: US Department of Justice, Visa, Service, Business

☆ Target wants you to know it can deny your return if it suspects you're abusing its policy
▼ + stars: | 2024-09-22 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

Target recently updated its website to call out "suspected fraud or abuse" of its return policy. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . In the case of Target, the days of testing the legal and ethical limits of the company's return policy may be numbered. In a recent update to its website, Target now says it "reserves the right to deny returns, refunds and exchanges including but not limited to prevent fraud, suspected fraud or abuse."

Persons: Jack, — Organizations: Service, Target, Business

☆ Home Depot and Lowe's are already seeing the first of many likely benefits from the Fed's rate cut
▼ + stars: | 2024-09-20 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +4 min

"Aside from any initial noise in the market, Home Depot and Lowe's should keep grinding higher as all this comes together." AdvertisementFed Chairman Jerome Powell talked about the impact on the housing market in his remarks following Wednesday's announcement. "The housing market is in part frozen because of lock-in with low rates. "As rates come down, people will start to move more, and that's probably beginning to happen already." Additionally, Home Depot and Lowe's have taken great care to manage investor expectations through the slumping sales and slimmer profits over the past year.

Persons: —, Mizuho, David Bellinger, Richard McPhail, Jerome Powell, don't, that's, Powell, Scot Ciccarelli, Max Rakhlenko, We're, Marvin Ellison, Ellison Organizations: Service, Business, Home Depot, Home, Truist Securities, TD Securities

☆ October is becoming the new Black Friday
▼ + stars: | 2024-09-20 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +3 min

Earth doesn't turn towards autumn until the equinox on Sunday, but that's not stopping America's retailers from kicking off the holiday season while the leaves are still green. Recent announcements from Amazon, Walmart, Target, and Best Buy have the second week of October shaping up to look like Black Friday. Related storiesAs just alluded to, the holiday shopping season should be shorter this year as Thanksgiving falls late (the fourth Thursday in November), pushing Black Friday all the way out to November 29. AdvertisementOf course, the Black Friday dam has been broken for years, with deals starting as soon as Halloween. AdvertisementEither way, this year's holiday shopping season is shaping up to be a marathon.

Persons: —, it's, what's Organizations: Service, Walmart, Target, Business, Amazon's Locations: Amazon

☆ One of Sam's Club's corporate teams is merging with Walmart's. Read the memo announcing the 'big step.'
▼ + stars: | 2024-09-18 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

The corporate supply chain team for Sam's Club is merging with that of its parent company, Walmart. In a memo, Walmart's head of supply chain operations said the move will aid growth. A spokesperson told BI the plan gives Sam's Club better access to resources and job cuts aren't expected. AdvertisementSam's Club's corporate supply chain team is merging into the supply chain team of its parent company, Walmart, according to a memo obtained by Business Insider. "This is a big step in our growth journey, bringing together a supply chain that is future-ready to serve both Sam's Club and Walmart for the long-term," he said.

Persons: —, Walmart's, David Guggina Organizations: Sam's, Walmart, Service, Business, Sam's Club

☆ Sam's Club is boosting its starting wage to $16 and speeding up raises for nearly 100,000 workers
▼ + stars: | 2024-09-17 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

Walmart-owned Sam's Club is raising its starting wage to $16 and offering faster increases to workers. The warehouse club has boosted average wages by nearly 30% over the past five years. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementFrontline workers at Sam's Club are slated to get a raise ahead of the holidays. The Walmart-owned warehouse club said Tuesday it is bumping its starting wage from $15 to $16, as well as offering faster pay increases to workers based on their years with the company.

Persons: Chris Nicholas, — Organizations: Walmart, Sam's, Service, Business

☆ Amazon drops the hammer on remote work and orders employees back to the office 5 days a week starting January
▼ + stars: | 2024-09-16 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +11 min

The rule further tightens the requirement from last year that workers be on-site at least three days a week. "If anything, the last 15 months we've been back in the office at least three days a week has strengthened our conviction about the benefits," Jassy said. And Meta's Mark Zuckerberg helped kick off the org-chart flattening trend when he criticized "managers managing managers" at the start of his "year of efficiency" in 2023. If anything, the last 15 months we've been back in the office at least three days a week has strengthened our conviction about the benefits. Before the pandemic, not everybody was in the office five days a week, every week.

Persons: Jassy, we've, Jassy's, Mark Zuckerberg, Dominick, we're, I've, it's, It's, Andy Organizations: Walmart, Bloomberg, Business, Healthcare, U.S, Puget Sound Locations: NYC, Arlington, Europe

☆ Auto parts and dollar store execs warn that low-income Americans are stretched thin and running on borrowed time
▼ + stars: | 2024-09-14 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +5 min

AdvertisementBut Americans are not a monolith, as Jefferies consumer strategist Carey Kaufman pointed out in a note to clients Tuesday. Heading into the autumn, a considerable number of those in the bottom quintile appear to be running on borrowed time. Dollar Tree, which owns Family Dollar, reported similar consumer headwinds during its quarterly earnings this month. "What we noticed was an even tighter core consumer at the very last week of each of the months in Q2," he said. "While that's always a tighter week of the month for our core consumer, it was by far the weakest."

Persons: —, Carey Kaufman, Ted Vasos, Vasos, David Bellinger, Ryan Grimsland, Will Stengel, Ally, Russell Hutchinson, paychecks aren't, that's, Bellinger Organizations: Service, Walmart, Costco, Business, Jefferies, Goldman, Global Retailing, Mizuho, Reuters, Federal Reserve Locations: U.S

☆ A Walmart exec explains the surprising reason low-income shoppers pay for a delivery membership
▼ + stars: | 2024-09-12 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

Grocery delivery is not just a perk reserved for middle- and upper-income households, Walmart says. One exec said cash-strapped shoppers are "doing the math" and seeing that delivery saves money. Go to newsletter preferences Thanks for signing up! AdvertisementConveniences like same-day delivery, especially for perishables items like groceries, are one of the more luxurious features of modern retail. As it happens, Walmart says such perks are not just reserved for middle- and upper-income households.

Persons: — Organizations: Walmart, Service, Business

☆ Amazon's new budget line of food products suggests things aren't getting better for the American shopper
▼ + stars: | 2024-09-11 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

Amazon's new bargain grocery brand suggests shoppers will be pinching pennies for a while. While things aren't worsening significantly for low-income people, they aren't improving quickly. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . This story is available exclusively to Business Insider subscribers.

Persons: — Organizations: Service, Walmart, Target, Business

☆ Costco's app is finally starting to show what's in stock at your warehouse
▼ + stars: | 2024-09-10 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

Costco has been quietly rolling out a new product availability feature on its app and website. Available in select markets, the tool lets shoppers know if a product is in-stock at a warehouse. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementCostco is taking some of the guesswork out of shoppers' warehouse trips.

Persons: — Organizations: Costco, Service, Business Locations: Costco's, Seattle

☆ American homeowners are in a 'deferral mindset' with spending, says Home Depot CFO
▼ + stars: | 2024-08-13 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

US homeowners are doing rather well financially, but they're not ready to spend big right now. Between high prices and high interest rates, they're holding off on major purchases and projects. Home Depot's CFO characterized the moment as one of a "deferral mindset" in consumer spending. Go to newsletter preferences Thanks for signing up! "The consumer remains engaged — our consumer in particular remains quite healthy," Home Depot CEO Ted Decker said Tuesday on the company's second quarter earnings call.

Persons: they're, —, Ted Decker Organizations: Service, Business

☆ Americans are in their budget era — and it's looking like great news for Walmart, Target, and T.J. Maxx
▼ + stars: | 2024-08-12 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

There is plenty of cause for concern in the US consumer economy right now, but it's not all bad news. As some companies struggle with the shift, others like Walmart, Target, and TJX are poised to do well. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementThe US consumer economy is in a weird place right now and there is no shortage of reasons to be concerned about it.

Persons: it's, — Organizations: Walmart, Target, Service, Business

☆ Locked-up merchandise is turning off shoppers at CVS, Walgreens, and other big drugstores
▼ + stars: | 2024-08-11 | by ( Alex Bitter | Dominick Reuter | ) www.businessinsider.com time to read: +6 min

Read previewDrugstores like CVS, Walgreens, and Rite Aid have long been the spots where you can pick up essentials like a can of soup or some Tylenol in addition to your prescriptions. Another appears to show a Rite Aid store with an even wider selection of locked-up merchandise, including tortilla chips and microwavable ramen. Rite Aid did not immediately respond to a request for comment. She said she even avoids taking orders that involve shopping at one particular Walgreens store due to all the locked-up goods there. Do you work at CVS, Walgreens, Rite Aid, or another drugstore chain and have a story idea to share?

Persons: —, that's, Neil Saunders, Saunders, Duane Reade, Walgreens execs, Tim Wentworth, GlobalData's Saunders, dreuter@businessinsider.com Organizations: Service, Walgreens, Rite, Business, Global, CVS, Rite Aid, Companies, Walmart, Target Locations: Brooklyn , New York, Nevada

☆ Target workers say they're walking as much as 20 miles a day. It's a sign of just how physical retail work has become.
▼ + stars: | 2024-08-09 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +4 min

This story is available exclusively to Business Insider subscribers. AdvertisementOver on Reddit, Target workers have posted some big numbers, often topping the 10 miles that caught the attention of Walmart's CFO. one user said on a subreddit for Target workers in July. Healthcare workers topped the list: It said some hospital staffers could reach 60,000 steps, or 30 miles, during a 12-hour shift. A Target spokesperson told Business Insider that while the company did estimate time and distance as part of assigning work, it did not individually track employees' movements throughout the day.

Persons: —, John David Rainey, they've Organizations: Service, Business, Apple, US Postal Service, CNBC, Target, Walmart Locations: Reddit, Tennessee

☆ Costco is leaning into its Netflix-style membership crackdown
▼ + stars: | 2024-08-07 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

Costco says it's rolling out member ID scanners to local warehouses "over the coming months." The move extends Costco's Netflix-style crackdown on unauthorized membership sharing. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementIt's official: Costco ID scanners are here to stay, with more coming to warehouses across the US "over the coming months."

Persons: — Organizations: Costco, Netflix, Service, Business

☆ Costco, Starbucks, and other retailers double down on loyalty programs to win over thrifty Americans
▼ + stars: | 2024-08-06 | by ( Dominick Reuter | Alex Bitter | ) www.businessinsider.com time to read: +5 min

For companies like Costco, Starbucks, and Dicks Sporting Goods, which have robust and well-established loyalty programs, a common thread is that rewards members are the biggest spenders. "For price-conscious consumers, loyalty programs provide opportunities to spend more comfortably thanks to discounts and deals." And Dick's has said loyalty members who also use its fast-growing youth sport management software spend twice as much with the retailer than loyalty members who don't. Beauty store chain Ulta, which already has its Ultamate Rewards program, is testing a complimentary program that includes 42 mini-games, Glossy reported in May. Of course, effective loyalty programs aren't just about encouraging existing members to spend more, they also depend on getting more casual shoppers to sign up.

Persons: —, Jennifer King, Laxman Narasimhan, Dick's, Etsy, Harry Lawton, Lawton, aren't Organizations: Service, Business, Costco, Starbucks, Dicks Sporting Goods, Tractor Supply, Gold Star, Tractor Supply Company, Neighbor's Club, Target Locations: eMarketer

☆ A remote worker relocating to Walmart's headquarters says he's excited to work at the office, but he's stressed about the short timeline
▼ + stars: | 2024-08-04 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

Walmart surprised many of its corporate employees when it announced a return-to-office mandate. The new policy requires formerly remote workers in the US to move to one of three office locations. One worker told BI he's excited to work at headquarters, but stressed out about the short timeline. AdvertisementTwo months after Walmart surprised its previously remote corporate employees with a return-to-office mandate, many are in the midst of packing up for cross-country moves. This story is available exclusively to Business Insider subscribers.

Persons: —, Donna Morris Organizations: Walmart, Service, Business Locations: New York, San Francisco, Bentonville , Arkansas

☆ Fast food giants like McDonald's and Chipotle may be forced to hike prices in California again.
▼ + stars: | 2024-08-02 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

The California Fast Food Workers Union is calling for the state's minimum wage to rise to $20.70. Businesses are still adjusting to the latest hike, and this could be a breaking point. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementFresh off the heels of a major wage hike in April, California fast food workers are calling for a new one "to keep up with the rising cost of living." The California Fast Food Workers Union presented its demand for a new wage of $20.70 (up from $20) at the first-ever meeting of the newly formed Fast Food Council, KTLA News reported.

Persons: — Organizations: Food Workers Union, Service, Food Council, KTLA News, Business Locations: California

☆ A Costco trucker in Atlanta shares the best part about driving for the wholesale club
▼ + stars: | 2024-08-01 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +4 min

Read previewThis as-told-to essay is based on a conversation with a Costco truck driver in Atlanta, who has requested anonymity as they are not authorized to speak with the media. The worker has shared employment details with Business Insider to verify their identity. This story is available exclusively to Business Insider subscribers. AdvertisementThe job requires a commercial driver's license and Costco usually wants to see three years of experience working for another reputable company. Responses will be kept confidential, and Business Insider strongly recommends using a personal email and a non-work device when reaching out.

Persons: —, it's, we're, I'm, Dominick Organizations: Service, Costco, FedEx, Business Locations: Atlanta, Atlanta , Georgia, Montgomery , Alabama, Montgomery, Hoover , Alabama, Greenville , South Carolina

☆ Americans aren't spending like they used to, and it's forcing a reckoning for companies from Starbucks to Whirlpool
▼ + stars: | 2024-07-31 | by ( Alex Bitter | Dominick Reuter | ) www.businessinsider.com time to read: +7 min

Read previewShoppers are slowing down spending on everything from burgers to dishwashers, and that's bad news for a growing number of companies. While inflation has since cooled, Americans are still stuck with higher prices for many of the things they buy. Shoppers are slowing down food spending — even at grocery storesThe spending slowdown has hit restaurant chains, which have launched new deals to get customers in the door. Over the past two years, income growth has helped consumer spending beat expectations, Jefferies analyst Corey Tarlowe said in a note on Monday. One bright spot in consumer spending: Cruises, which are seeing record demand.

Persons: —, McDonald's, Burger, Taco, Jefferies, ETIENNE LAURENT, Laxman Narasimhan, It's, Dirk Van de, Van de, Andrew M, Watterson, Michael Liersch, Wells, Corey Tarlowe, Horacio Villalobos, dreuter@businessinsider.com Organizations: Service, PepsiCo, UPS, Business, Shoppers, Burger King, Taco Bell, Starbucks, Getty, Walmart, Bureau of Labor Statistics, Unilever, Whirlpool, Airlines, Jefferies, Costco Locations: Pellegrino, North America

☆ Amazon is suing a group on Telegram it says orchestrated $1.2 million in fraudulent refunds while taking a cut
▼ + stars: | 2024-07-30 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

Amazon says a criminal group is responsible for more than 10,000 items stolen through fraudulent refunds. A lawsuit also names seven US defendants who are said to have used and promoted the illegal service. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . Amazon filed a federal lawsuit last week accusing a group operating on Telegram of being responsible for more than 10,000 items stolen through fraudulent returns.

Persons: — Organizations: Service, Amazon, Business

☆ Amazon got scammed. Now it's trying to get even.
▼ + stars: | 2024-07-30 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +1 min

Persons: — Organizations: Service, Amazon, Business

☆ A Costco gold collector has bought more than $100,000 of coins this year — mostly for flipping
▼ + stars: | 2024-07-28 | by ( Dominick Reuter | ) www.businessinsider.com time to read: +5 min

The real kicker, however, is the company's 2% rewards offer for Executive members, plus an another 2% reward for holders of the Costco credit card. One Costco member told Business Insider says he uses these percentage-point differences to make up to $500 per week buying coins and flipping them to online dealers and to local shops. "For me, gold is gold," he said, "but there's always more demand for Mint." Driving through Texas one day he stopped into a Costco warehouse that happened to have US gold buffalo coins in stock. AdvertisementIn just the past six months, the member has bought more than $110,000 worth of gold, according to credit card transactions reviewed with BI.

Persons: —, it's, there's, he's Organizations: Service, Business, Costco, BI, US, Mint Locations: Swiss, Texas

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