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Anthony Tan is the co-founder and CEO of Grab, a "super app" that has built itself into the very infrastructure of eight major Southeast Asian countries. Grab provides day-to-day services, such as ride-hailing, payments and food delivery, to over 35 million users. The company went public on the Nasdaq in 2021 and brought in $2.36 billion in revenue in 2023, according to documents reviewed by CNBC Make It. "In a weird kind of way, I'm grateful because it helped me realize I had no other option but to make it work," Tan said. Watch the video above to learn more about Grab's rise, as well as what the company hopes to accomplish next.
Persons: Anthony Tan, Tan, Uber Organizations: Nasdaq, CNBC, Harvard Business School Locations: Malaysian
Red Lobster's new chief executive Damola Adamolekun during an interview with CNN at a Red Lobster in Long Island, New York, last week. CNNIn Springfield, he first ate at a Red Lobster with his parents and two siblings after church one Sunday. Red Lobster was where he, like millions of Americans, experienced eating lobster and cracking crab legs for the first time. Beyoncé sang about taking a romantic partner to Red Lobster in her 2016 hit song “Formation.”After Red Lobster filed for bankruptcy, Flava Flav ordered the whole menu to try to save the company. Red Lobster closed more than 100 restaurants this year, including a location in Orlando, Florida, shown this year.
Persons: Damola Adamolekun, , ” Adamolekun, It’s, , Adamolekun, Bill Darden, Mills, Chris Rock, Nicki Minaj, Beyoncé, Flav, “ Mr, ” —, Kevin Lamarque, Clarence Otis Jr, RJ Hottovy, Hottovy, Adamolekun’s, ” Hottovy, , Red, Phelan M, can’t, John Paulson, Paulson, P.F, Chang’s, Morgan McClure, Fortress, ” McClure, Brandon Bell, isn’t Organizations: New, New York CNN, CNN, Fortress Investment, Fortress, Red, Boomers, Darden, Thai Union Group, Former Red Lobster, Thai Union, As Thai Union, Thai, Brown University, Harvard Business School, Paulson & Co Locations: New York, Long, , New York, Nigeria, Zimbabwe, Netherlands, Springfield , Illinois, United States, Long Island , New York, Springfield, America, Alexandria , Virginia, Olive, Thai Union, Thai, Orlando , Florida, P.F, Chang’s, Columbia , Maryland, New York City, Scottsdale , Arizona, Austin , Texas
Pires applied strategies from the course to enhance content creators' business models in Brazil. She designed The Business of Entertainment, Media, and Sports course in 2013 and is a rock star in the entertainment industry. AdvertisementIt's a four-day course for professionals not enrolled at Harvard Business SchoolThe course costs $12,500, which includes all accommodation and meals, and it's worth every cent. This was relevant to my work with gamers and content creators. Have you taken a business course that changed the trajectory of your career?
Persons: Manuelle Pires, Anita Elberse, Pires, , Nobru, I've, There's, Anita, He's, he's, Lionel Messi, David Beckham, Karim R, Lakhani, Kristin W, I'm, Lauryn Haas Organizations: Harvard, Service, YouTube, UCLA, Entertainment, Media, Harvard Business School, Google, UFC, lhaas Locations: Brazil, São Paulo, YouTube Brazil, Harvard, Boston
CNBC is now accepting nominations for our second annual Changemakers list. The list recognizes women transforming business and philanthropy, female leaders who have accomplished a meaningful achievement in 2024. Changemakers are taking novel approaches to old business problems and identifying new business opportunities. The list will be announced next year, and our second annual Changemakers Summit is set for next spring. Submit a nomination for the 2025 Changemakers list.
Persons: Dina Powell McCormick, Donald Trump, Marcela Miguel Berland, Tory Burch, Burch, Emma Carrasco, Corporate Affairs Srikant Datar, Harvard Business School Dean Karen Finerman, Ken Frazier, Desiree Gruber, Oscar Munoz, Laurene Powell Jobs, Emerson, Merline Saintil, Sheryl Sandberg, Stacy Smith, Spencer Stuart Organizations: CNBC, Fortune, Global Client Services, U.S . Deputy National, Tory, NBCUniversal, Corporate Affairs, Harvard Business School, Metropolitan Capital, Catalyst's Health, Merck, United Airlines, OptionB.org, Annenberg, LeanIn, McKinsey
Elon Musk set out SpaceX's timeline for getting humanity to Mars this week. He said SpaceX plans to send five Starship rockets to Mars in 2026, with crewed missions following two to four years later. AdvertisementElon Musk has set out his latest timeline for getting humans to Mars, and experts say it's a classic SpaceX move. The SpaceX founder said in a recent post on X that the company plans to launch around five uncrewed Starship rockets to Mars in 2026. AdvertisementSpaceX is planning to launch five uncrewed Starship rockets to Mars in the first window in 2026, according to Musk.
Persons: Elon Musk, , Musk, Philip Metzger, Metzger, Peter Hague, Hague, Matthew Weinzierl Organizations: SpaceX, Service, NASA, Planetary Science, University of Central, Federal Aviation Administration, FAA, Harvard Business School Locations: Mexico, University of Central Florida, Mars
Instead, he plans to pay for college, a car, a down payment, and make business loans. Here's what I'm doing instead, and how I talk with them about money and wealth. Courtesy of George ApplingI believe it's bad to make your kids wealthyI don't want to leave my children money because I believe it's bad to make your children wealthy. If the kids need $20 to go to the trampoline park with friends, I'll usually pay. I let the kids make mistakes with moneyAll my kids work during the summer, and saved about $1,000 each last year.
Persons: George Appling, , Brian, I'm, it's, Rockefeller, they'd Organizations: Service, Harvard Business School, Nissan Pathfinder, Starbucks Locations: Sherwood
His success has also helped fuel a boom in family offices, a financial structure pioneered by J.P. Morgan and popularized by the Rockefellers. Today there are thousands of family offices globally, with the total number tripling between 2019 and 2023, according to the data provider Preqin. To protect Page, Osborne has long remained hidden, the man behind the megabillionaire's curtain. AdvertisementThe small staff at Koop, Page's family office in Palo Alto, are fiercely committed to Page's privacy. Through his investment in Way2B1, Page is seeking to make money by monetizing the techniques he uses to make money.
Persons: Thomas, Larry Page, Wayne Osborne, Osborne, Koop, , Wayne, Jeffrey Epstein, Gmail, Page, he's, Larry, Morgan, Morgan Stanley, hasn't, Justin Sullivan, hawking, Sergey Brin, George Pavlov, Mark Zuckerberg, Jeff Bezos, Melinda Lewison, Natasha Pearl, Aston Pearl, James Estrin, Helen Frankenthaler, Minerva, Joseph E, Brooks, Taylor, Mortimer Zuckerman, Zuckerman, he'd, who'd, Koop's, Ken Goldman, Eric Schmidt, Hugh Langley, Michael Floyd, Floyd, Page's, Lucy Southworth, Southworth, It's, Way2B1, it's, Gilles Martin, Hal Bailey Organizations: QS, Osborne, J.P, Google, Harvard Business School, Princeton Theological Seminary, Presbyterian Church, New York Times, Minerva, U.S . News, Boston Properties, Shell, CIA, Energy Technologies, Oceankind, Forbes, Business, Fiji Locations: New York, Caribbean, St, Palo Alto , California, Wayne, Mississippi, Connecticut, Silicon Valley, U.S, Silicon, Palo Alto, Koop, Nola, margarita, Way2B1, Fijian, superyachts, New Zealand, Fiji
When you're passionate about something, you might want to dedicate all your time to it. While researching the topic, Jachimowicz interviewed 200 high achievers from athletes and artists to Fortune 500 CEOS. Within a year, the passion was overtaken by cynicism and low self-efficacy, and he felt rudderless and adrift, he said. Twenty percent of Americans say that they're truly passionate about their jobs, according to a 2023 Zippia report. "People feel like it's more permissible, more legitimate to assign additional unpaid tasks to more passionate employees," he said.
Persons: Jon M, Jachimowicz, LinkedIn's Organizations: Harvard Business School, Fortune, Columbia University Locations: United Kingdom, New York
While we may chastise ourselves for stumbling over our words or saying the wrong thing, we'd likely never notice such a thing in our peers. It's worrying about saying the wrong thing or asking a question others think is stupid or has an obvious answer. "Even if you stutter, even if you don't say it perfectly how you intended, it's taking you out of your head and into action," Durham said. "If you're someone who's in your head, you are not the target audience for that constructive criticism," she added. "So you are inherently not going to say the wrong thing."
Persons: , Emily Durham, Durham, it's, Zers, It's, They've, you'll Organizations: Service, Business, Deloitte, Harvard Business School
Read previewDealmakers have always been the stars of private equity. AdvertisementKevin Desai, partner and private equity sector leader at PwC PWCBut in the current climate, portfolio-operations professionals are gaining esteem. AdvertisementPrivate equity 3.0Rising interest rates nearly two and a half years ago ushered in a new economic reality that hit private equity firms right in the pocket. Since private equity relies on debt to boost returns, the first option is off the table. These people are taking their talents to private equity firms to manage smaller companies using an already proven playbook for technological transformation.
Persons: , you've, Marc Rowan, Rowan, Kevin Desai, Desai, I've, What's, they're, quants, we've Organizations: Service, Business, PricewaterhouseCoopers, University of Chicago, Walmart, Nike, Harvard Business Locations: dealmaking
Successful people are "open to unexpected opportunities and embrace change instead of fearing it," he previously told Make It. Former DoorDash and Google recruiter Nolan Church swears by another trait: continual learning. People who are constantly learning are "able to adapt as the rules of the game are constantly changing," he says. 'Filling skills gaps' is keySimilarly, as the way businesses and customers function is changing, so are the skills that you need to serve them. Constantly learning enables you to continue "filling skill gaps," says Church.
Persons: Joseph Fuller, Benjamin Granger, Nolan Church Organizations: Harvard Business School
U.S. high school graduates looking for entry-level work might consider starting out at a company appearing on a new ranking from the American Opportunity Index. Released earlier this month, the list named 50 large companies as the best places for people with a high school diploma to launch their careers. The index scored companies based on three metrics: how likely they are to hire entry-level employees, promote them from within and set them up to land better-paying jobs when they leave. "We didn't see a whole lot out there for the 40% of high school graduates who aren't going off to post-secondary education immediately — most of whom have to find some sort of work," he continues. Rather than survey the companies, the index analyzed the career paths of around 5 million workers from 2018 until 2022 to make its assessment.
Persons: who've, Rajiv Chandrasekaran, aren't, Chandrasekaran Organizations: American, Schultz, Foundation, American Opportunity, Glass Institute, Harvard Business School, Walgreens, Financial Services, Gap Inc, Goodyear Tire, Starbucks Retailers, CNBC
My husband and I have been long-distance for six of the seven years we have been married. While we now know it will not work for us long-term, the experience has taught us much about ourselves and each other. My husband applied to jobs in Miami, too, but wasn't getting offers of the caliber he wanted. I never did find a better job, so we remained long-distance for the full four years. AdvertisementLearning about your partners needs is important, tooMy husband, unlike me, prioritizes work over relationships and doesn't feel he needs physical proximity to me to demonstrate his care.
Persons: It's Organizations: Service, Harvard Business Locations: Miami, Florida, Fort Myers, North Carolina, Latin America
How to increase your attention span amid digital overload
  + stars: | 2024-08-11 | by ( Riane Lumer | ) edition.cnn.com   time to read: +10 min
While a dwindling attention span is not due to a personal failing (despite individual variability) a majority of the time, experts say there are changes you can make to regain control over your mind. “Tech companies and ad marketing companies use this information to construct profiles about us, and then they design algorithms that are targeted to capture our attention,” Mark said. “We have a tank of attentional resources (that) gets drained when we keep switching our attention,” Mark said. Additionally, he suggested using an app that places time limits on social media or websites you find yourself addicted to using. “The way I feel at the moment is like somebody is pouring itching powder over us all day,” Hari said.
Persons: I’m, it’s, Gloria Mark, Mark, Graham Burnett, , Burnett, Henry Charles Lea, ” Mark, Shoshana Zuboff, “ I’m, Johann Hari, ” Hari, Hari, , There’s Organizations: CNN, University of California, Computing Systems, Institute, Strother School, Princeton University, “ Tech, Harvard Business School, Facebook, New York Times, Association of Computing Locations: Irvine, Brooklyn , New York, New Jersey, Boston, Silicon Valley
A general view of the Baker Library/Bloomberg Center on February 17, 2024, at Harvard Business School in Allston, MA. Harvard University failed to persuade a U.S. judge to dismiss a lawsuit in which Jewish students accused the Ivy League school of letting its campus become a bastion of antisemitism. Without ruling on the merits, U.S. District Judge Richard Stearns said the plaintiffs plausibly alleged that Harvard's response to on-campus incidents was inadequate, and that "the facts as pled show that Harvard failed its Jewish students." Students sued in January, accusing Harvard of selectively enforcing its anti-discrimination policies to avoid protecting Jewish students from harassment, ignoring their pleas for protection, and hiring professors who supported anti-Jewish violence and spread antisemitic propaganda. Stearns found sufficient allegations that Harvard acted with deliberate indifference toward its Jewish population.
Persons: Richard Stearns, Stearns, Harvard, Harvard's, Claudine Gay, Gay Organizations: Baker Library, Bloomberg Center, Harvard Business School, Harvard University, Ivy League, District, Harvard, U.S, Civil Locations: Allston ,, U.S, Israel, Gaza
The best way to find out what you're good at is to ask other people, says organizational psychologist Adam Grant. Reach out to 15 to 20 colleagues, family members, and friends, and see if they'll share stories of when you were at your best. The activity, created by researchers from Harvard Business School and the University of Michigan's Ross School of Business, helps you see yourself "through the eyes of others." It's one of the rare ones that I love as much with undergrads as I do with CEOs," Grant said. "In my experience doing it, people can't anticipate what their strengths are in other people's eyes and so it turns out we have positive blind spots, not just negative ones."
Persons: Adam Grant, Reach, Grant, Brené Brown, Simon Sinek Organizations: Wharton School, University of Pennsylvania, Harvard Business School, University of Michigan's Ross School of Business
I’m optimistic, paradoxically, because I don’t think A.I. I don’t think A.I. In fact, I think instead of replacing us, I think A.I. are based on an underestimation of the human mind. “mind” is like the human mind.
Persons: , Michael Ignatieff, Angus Fletcher, , it’s, It’s, Peter Thiel, Tyler Cowen, A.I, , ” Keats Organizations: Ohio State University, Harvard Business School, Boston Consulting Group Locations: Canadian
Inspired Capital co-founders Lucy Deland (left), Alexa von Tobel (center), and Mark Batsiyan (right) speak to portfolio companies at the firm's annual founder dinner in June 2024. Born and raised in Jacksonville, Florida, von Tobel attended Harvard University, where she graduated with a degree in psychology. AdvertisementInspired Capital co-founders Alexa von Tobel and Penny Pritzker. Inspired Capital founding partners Mark Batsiyan, Lucy Deland, Alexa von Tobel, and Penny Pritzker. Although von Tobel was on vacation outside the country, she stepped away from a fancy dinner to take McNulty Rojas's call and brainstorm solutions.
Persons: Alexa von Tobel, she's, Lucy Deland, Mark Batsiyan, It's, von Tobel, Capital's, who's, Zuckerburg, I've, Morgan Stanley, , LearnVest, Batsiyan, Alexa, they'd, von Tobel's, Penny Pritzker, Obama, Brynne McNulty Rojas, — von Tobel, McNulty Rojas, Habi, Tobel, Von, Deland, it's, von, McNulty, hasn't, guac, She's, Benjamin Vandiver, Ivan Zhao, Lindsey Vonn Organizations: Flatiron, Business, New York VC, Harvard University, Facebook, Harvard Business School, Accel Partners, American Express Ventures, Northwest Mutual, LearnVest, Ventures, Northwest, Capital, Harvard, of Commerce, America Fund, Tiger Global Management, II, Alexa, Inc, Magazine, Winder, New York Locations: Jacksonville , Florida, New York, Deland, Miami, Latin America, York
"The essence of being a narcissist is that you're about yourself, you're for yourself, and you're less others-oriented," she says. Narcissistic bosses are likely to take credit for things that go well and to dodge blame for things that don't. Because a narcissist is trapped in the idea that only their thoughts are important, listening to others is burdensome to them. "If I praise you, it makes me look good and, if I'm your boss, it makes me look even better. How to cope with a narcissistic boss
Persons: Amy Edmondson, Edmondson, Edmonson, Ramani, Durvasula, isn't, Narcissists, It's Organizations: Harvard Business School, CNBC, Harvard Business Locations: Los Angeles
Picture Wall Street stockbrokers frantically trying to beat sales quotas — or sales representatives fighting for commissions. For real estate mogul Barbara Corcoran, the trick to strengthening relationships amongst her employees is being the fun boss. "In sales, you like who you're working with, but you don't really, totally like them because they're going after your market. Disclosure: CNBC owns the exclusive off-network cable rights to "Shark Tank," which features Barbara Corcoran as a panelist. Plus, sign up for CNBC Make It's newsletter to get tips and tricks for success at work, with money and in life.
Persons: stockbrokers, , Barbara Corcoran, it's, Tom Gimbel, Gimbel, Bob Nelson, Nelson, Corcoran Organizations: Employees, Taiwan's National Central University, Harvard Business, CNBC
This story is available exclusively to Business Insider subscribers. "If you're not playing with all the tools and trying to build apps on top of them, you're already obsolete," Blank told BI. "The pieces of the lean startup are just so obvious to me to be automated and then strung together. But then a lot of it won't tell you when it's not working," Blank told BI. From Blank's perspective, one side of entrepreneurship that is safe in the emerging AI world is the role of the visionary founder.
Persons: , Steve Blank, Blank, It's, it's Organizations: Service, United States Census Bureau, Business, Harvard, Modern Entrepreneurship, Stanford, Silicon, Founders
Air Canada's customer service chatbot told Moffatt he could claim the discount after the flight. Botshit is one example of how the use of AI might worsen companies' customer service. In January, a UK parcel company removed its new AI customer service chatbot after it swore at a customer. AdvertisementAnd when Google rolled out its AI chatbot Gemini earlier this year, it produced historically inaccurate images of people of color. However, the researchers argued that customer service is the least risky use of AI for businesses.
Persons: , Jake Moffatt's, chatbot, Moffatt, Ian P, McCarthy, Timothy R, Hannigan, André Spicer, Edelman, What's, Dan Davies, Sundar Pichai, Spicer Organizations: Service, Air Canada, Air, Business, Harvard, Edelman Data, Intelligence, Microsoft, LinkedIn, Google Locations: Canada's, New York
Employees who brewed and served Starbucks coffee, whom Starbucks called baristas, handwrote customers’ names on their drink orders. But Starbucks’ business has transformed, and it has struggled to maintain its identity as that third place along the way. In some stores, customers complained online that Starbucks pulled out comfortable chairs and replaced them with hard wooden stools. Mobile ordering was another major step in Starbucks’ road to becoming primarily a take-away business. Starbucks also is opening 2,000 new stores, including traditional Starbucks locations, pick-up stores, delivery-only stores and drive thru-only locations.
Persons: Howard Schultz, ” Schultz, , Stephen Brashear, Michelle Eisen, , ” Eisen, Laxman Narasimhan, — it’s, Schultz, Tim Boyle, Wall, Tom Cook, Casey, “ It’s, Cook, ” ‘, Michael Casey, Alex Wong, Joe Pine, Eisen Organizations: New, New York CNN, Starbucks ., Starbucks, Employees, Getty, Starbucks Workers, LinkedIn, Mobile, Horizons, Harvard Business Locations: New York, America, Buffalo , New York, United States, North America, U.S, Newsmakers, Buffalo
Skills are "far more important" than having a college degree for many jobs, he added. Dimon said JP Morgan Chase has eliminated degree requirements for most jobs at the bank and pivoted toward more skills-based hiring. About 80% of JP Morgan Chase's current roles for "experienced hires," or candidates with full-time work experience, don't require a college degree, a company spokesperson confirmed to Fortune. For context, 62% of Americans don't have a college degree, according to the latest Census data. That means degree requirements can lock out millions of job seekers with alternative qualifications from high-paying opportunities.
Persons: Jamie Dimon, Dimon, Morgan Chase, JP Morgan Chase's, It's Organizations: JPMorgan Chase, LinkedIn, Wall Street, Ivy League, McKinsey & Co, Harvard Business School's, Glass Institute, CNBC
Launched in 2018 by Chinese e-commerce behemoth Alibaba, the free online contest is open to math enthusiasts worldwide, though Chinese math majors typically dominate the top places. She was later trained by math teacher Wang Runqiu at Lianshu Secondary Vocational School, where she studies fashion design. Social stigma for vocational studentsAmong the cacophony of commentary, some suspect the harsh public scrutiny of Jiang is rooted in social prejudice against vocational students. But structural discrimination in China’s schools, universities and workplaces means society still favors academic degrees over trades. Jiang considers math her “Plan B,” prioritizing fashion design for future study, according to The Beijing News.
Persons: Jiang Ping, Alibaba, , Wang Runqiu, Wang, Jiang, Richard Xu, China’s, Yin Wotao, , Yin, there’s, , Zhao Yong, ” China’s, Einstein, Zhao Organizations: Hong Kong CNN, Harvard, Oxford, MIT –, DAMO Academy, Xinhua, Secondary Vocational School, Weibo, Harvard Business School, CNN, University of Kansas, Beijing, Communist Party, Zhejiang University Locations: Hong Kong, China, China’s Jiangsu, Xinhua, Lianshui, Beijing, Hangzhou, Jiangsu, Germany, Finland
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