Nearly 60 years later, the market is flooded with chatbots of varying quality and use cases from tech companies, banks, airlines and more. Others, meanwhile, warn the technology behind AI-powered chatbots remains much more limited than some people wish it may be. While they used similar technology to the earlier, social chatbots, Khudanpur said, “you really couldn’t call them chatbots. )”Return to social chatbots, and social problemsIn the early 2000s, researchers began to revisit the development of social chatbots that could carry an extended conversation with humans. This refrain would be repeated by other tech giants that released public chatbots, including Meta’s BlenderBot3, released earlier this month.

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