Customer satisfaction with US airlines increased slightly year over year according to American Customer Satisfaction Index's latest travel study.
Alaska Airlines topped the customer satisfaction ranking, while Spirit came in last.
Customer satisfaction with US airlines is pretty much the same as it was in previous years, despite reports of cancellations, delays, and staffing shortages.
Alaska Airlines topped the customer satisfaction chart, scoring 81 on a 100 scale, six points higher than it was last year.
Delta and JetBlue, on the other hand, saw a decrease in customer satisfaction.