Twilio has been the subject of shareholder scrutiny over the performance of its Segment business, which it acquired at a large premium to its private-market valuation and has dragged on the performance of Twilio's longer-standing communications business. Activist investors at Anson Funds and Legion Capital have both said they would like the company to sell off either the Segment unit or the whole company. The company reported earnings per share, excluding items, of 86 cents, better than an LSEG, formerly Refinitiv, consensus estimate of 58 cents. The company reported a loss of $365.4 million in its fourth quarter. Analysts surveyed by StreetAccount had been expecting 311,000 active customers, but the company reported only 305,000 active customers.

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Persons: Jeff Lawson, Twilio, Twilio didn't, Jeff Lawson's, Lawson, Khozema Shipchandler, Shipchandler, StreetAccount Organizations: Communications, Twilio Inc, New York Stock Exchange, Anson Funds, Legion Capital, Revenue, CNBC PRO Locations: New York City