The kiosks are usually a help for both shoppers and retailers, but there's much room for improvement.
AdvertisementSince the introduction of self-checkout more than 30 years ago, the technology has become ubiquitous in stores across the US and around the world.
Meanwhile, those anti-shoplifting measures are frustrating some customers who say they are fed up with systems flagging them as potential criminals.
AdvertisementI tried Walmart's self-checkout to see if it was as frustrating as some shoppers say.
More than 100 Walmart stores nationwide have a new look.
Persons:
—
Organizations:
Service, Walmart, Costco, Lowe's, Tractor Supply, Giant, San Francisco Safeway, Amazon