The PayPal logo is seen at an office building in Berlin, Germany, March 5, 2019.
The Australian Securities and Investments Commission (ASIC) said it has started proceedings against PayPal Australia Pty Ltd in a case that highlights a contract term that gives PayPal business account holders 60 days to notify discrepancies in fees charged.
The regulator views the term as unfair as it authorises PayPal to retain fees it has inaccurately charged.
"We allege this term is unfair because it allows PayPal to escape the consequences of its own errors in overcharging small businesses, and places additional burdens on small businesses to detect and correct charging errors," ASIC Deputy Chair Sarah Court said.
As at June 30, there were about 608,275 business account contracts between PayPal and active users in the country.
Persons:
Fabrizio Bensch, Sarah Court, Roushni Nair, Poonam Behura, Shailesh
Organizations:
PayPal, REUTERS, Australian Securities and Investments Commission, PayPal Australia, Reuters, Thomson
Locations:
Berlin, Germany, Bengaluru