SummaryCompanies ATM, branch, card services restored -OCBCBank on standby to deploy additional resourcesLarger peer DBS faced 6.5-hour disruption in MayAug 28 (Reuters) - Singapore's second-biggest bank, Oversea-Chinese Banking Corp (OCBC) (OCBC.SI), restored ATM, branch and card services on Monday after grappling with technical problems that disrupted various banking channels.
OCBC, which is also Southeast Asia's second biggest lender by assets, had taken to its social media accounts earlier to warn of the issues that began at 8.33 a.m.Internet banking, mobile banking and Velocity arrangements were still affected, an OCBC spokesperson said in a response to Reuters.
"We are on standby to deploy additional resources at branches and extend branch banking hours," the spokesperson added.
"Our channels were impacted by a technical problem, affecting consumer and business banking customers."
On May 5, the digital banking services of larger peer DBS (DBSM.SI) faced a 6-1/2-hour disruption.
Persons:
Tharman Shanmugaratnam, Lavanya Ahire, Yantoultra Ngui, Kim Coghill, Clarence Fernandez
Organizations:
OCBC Bank, DBS, Chinese Banking Corp, Reuters, Monetary Authority of Singapore, Thomson
Locations:
Oversea, Bengaluru, Singapore