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Search resuls for: "Karen Baker"


4 mentions found


☆ Walmart Black Friday crowds and chaos are a thing of the past
  + stars: | 2023-11-21 | by ( Alex Bitter | Dominick Reuter | ) www.businessinsider.com   time to read: +5 min
One current and two former Walmart employees told Business Insider that stores in recent years aren't bracing for chaos on the day after Thanksgiving. AdvertisementInstead of one day of sales, Walmart now offers a series of items on mark-down, from pajamas to electronics. "It's made just for Black Friday," Baker said of on-sale products that might otherwise appear similar to regularly available merchandise. AdvertisementA Black Friday sales event at a Walmart Supercenter on November 14, 2023. Advertisement"Because of my time at Walmart, because me and my husband both have done it, we just don't do Black Fridays," she said.
Persons: —, Karen Baker, Baker, Athenia Camacho, Brittany Chang, hasn't, Camacho, It's, " Baker, it's, Mario Tama, abitter@businessinsider.com Organizations: Walmart, Service, Business, Southwest . Business, Black, Southwest Locations: California, Southwest
☆ Walmart Black Friday crowds and chaos are a thing of the past — but the deals could be better than ever
  + stars: | 2023-11-21 | by ( Alex Bitter | Dominick Reuter | ) www.businessinsider.com   time to read: +6 min
Sales are spread over multiple weeks, and shoppers are going online to snag deals instead of lining up outside a store. Former Walmart employee Karen Baker told Business Insider she worked each Black Friday in her decade with the company and described it as a "free for all." One current and two former Walmart employees told Business Insider that stores in recent years aren't bracing for chaos on the day after Thanksgiving. "It's made just for Black Friday," Baker said of on-sale products that might otherwise appear similar to regularly available merchandise. "Because of my time at Walmart, because me and my husband both have done it, we just don't do Black Fridays," she said.
Persons: —, Karen Baker, Baker, Athenia Camacho, Brittany Chang, hasn't, Camacho, It's, " Baker, it's, Mario Tama, abitter@businessinsider.com Organizations: Walmart, Service, Business, Southwest . Business, Black, Southwest, Adobe Analytics Locations: California, Southwest
☆ Walmart shoppers say they are fed up with the store's self-checkout system
  + stars: | 2023-10-23 | by ( Dominick Reuter | ) www.businessinsider.com   time to read: +4 min
Workers told Insider the tech has led to confrontations with customers who trigger the alert. AdvertisementAdvertisementEven in cases where theft is suspected, the employees told Insider they are not allowed to accuse customers of stealing. "We're continuously working on our security processes, and we encourage customers with concerns to let us know," Walmart spokesperson Joe Pennington told Insider. Shopper Daniel Jones told Insider he was "appalled" when his kiosk lit up and began playing security video footage of an alleged missed scan. Waiting for an employee to come over, question him, and reactivate his system made Jones feel like he was being "punished" for using the available hand scanner to ring up his order.
Persons: —, Charles Bisbee, Bisbee, Joe Pennington, Karen Baker, Daniel Jones, Jones, Bisbee's Organizations: Walmart, Workers, Service, US Marine Locations: Alamogordo , New Mexico
☆ Walmart shoppers say they feel 'treated like thieves' when self-checkout mistakes happen
  + stars: | 2023-10-22 | by ( Dominick Reuter | ) www.businessinsider.com   time to read: +4 min
But shoppers say they've felt "treated like thieves" due to honest mistakes and technical glitches. AdvertisementAdvertisementEven in cases where theft is suspected, the employees told Insider they are not allowed to accuse customers of stealing. Shopper Daniel Jones told Insider he was "appalled" when his kiosk lit up and began playing security video footage of an alleged missed scan. Waiting for an employee to come over, question him, and reactivate his system made Jones feel like he was being "punished" for using the available hand scanner to ring up his order. AdvertisementAdvertisement"It does make the honest shopper feel unwelcome, and feel like they are being treated like thieves," he said.
Persons: —, Charles Bisbee, Bisbee, Joe Pennington, Karen Baker, Daniel Jones, Jones, Bisbee's Organizations: Walmart, Workers, Service, US Marine Locations: Alamogordo , New Mexico
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