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☆ AI Customer Service Chatbots Are Making People Miserable and Annoyed
▼ + stars: | 2024-11-26 | by ( Emily Stewart | ) www.businessinsider.com time to read: +14 min

By corporate America's (sometimes dubious) telling, AI is basically the answer to everything, including customer service. A recent Gartner survey found that nearly two-thirds of customers prefer that companies don't use AI for customer service. Related storiesEven setting aside the cost savings for companies, there are clear reasons that AI should be a good fit for customer service. "We know that there are certain aspects of customer service that AI is doing well. What's more, if every company has a mediocre AI experience, the bar might just be lowered across the board.

Persons: I've, I'm, It's, it's, Karen, I'd, Michelle Schroeder, don't, Michelle Kinch, that's, aren't, Keith McIntosh, They're, they're, Kinch, Jason Maynard, Chris Filly, Maynard, Jeff Gallino, Rodney Zemmel, they'll, —, Gallino, Schroeder, We've, Emily Stewart Organizations: Corporations, Dartmouth's Tuck School of Business, Gartner, Companies, Asia Pacific, FedEx, Fortune, Santander, Siemens, McKinsey, Delta, Filly, Alexa, Business Locations: North America, Asia, Zendesk, Callvu, PolyAI

☆ Trump's trade plan could mean higher prices, and avoiding the impact won't be simple
▼ + stars: | 2024-11-25 | by ( Dan Defrancesco | ) www.businessinsider.com time to read: +7 min

In today's big story, Trump's trade plans could spell trouble for prices, and preparing for it isn't so easy . AdvertisementThe prevailing theory among many economists is Trump's plan will increase prices and inflation as companies pass the cost of the taxes down to their customers. He told BI he views them more as a negotiation tactic with China and American companies with operations there. Still, some experts told BI they foresee obstacles to making it a reality . Sector experts told BI the massive chipmaker will continue to make its most advanced tech in Taiwan .

Persons: Drew Angerer, Tyler Le, Donald Trump's, Emily Stewart, We're, Philip Daniele didn't sugarcoat, John David Rainey, There's, Dominick Reuter, Emily, Trump, Nobel, Simon Johnson, Brian Cornell, Natalie Ammari Baby boomers, Scott Bessent, George Soros, Bluesky, Rose Wang, It's, Chelsea Jia Feng, Taylor Swift, they'll, crosshairs, Elon Musk, Vivek Ramaswamy's, Biden, Alex Jones, Menendez, Dan DeFrancesco, Grace Lett, Lisa Ryan, Ella Hopkins, Amanda Yen, Jack Sommers, Milan Sehmbi Organizations: Business, Getty, Walmart, Electronics, Target, Social Security, Treasury, Trump, Nvidia, White, Los Locations: China, Phoenix, Taiwan, Florida, Washington, Los Angeles, New York, Chicago, London

☆ Trump Tariffs: Businesses, Americans Are Preparing for Higher Prices
▼ + stars: | 2024-11-24 | by ( Emily Stewart | ) www.businessinsider.com time to read: +10 min

They're trying to figure out what to do. They're trying to figure out what to do. Thanks to muscle memory from the tariffs Trump imposed in 2018, he says, many businesses are speeding up their shipping schedules — racing to get as many goods as possible into the country before any new tariffs are implemented. So did dryers, even though they weren't subject to tariffs — companies figured customers would assume that two related products were subject to the same inflationary forces. Related stories"If they can accelerate big purchases they know they're going to make, they should do that," says Lovely, the senior fellow at the Peterson Institute.

Persons: Donald Trump's, I'm, I've, Jolie, Trump, Greg Daco, Mary Lovely, Ernie Tedeschi, Biden, Steve Madden, Paul Brashier, Brashier, Stephen Lamar, Mike Brey, Brey, Lindsay Owens, Tedeschi, it's, didn't, Emily Stewart Organizations: Trump . Companies, Yale Budget, Peterson Institute, Yale Budget Lab, ITS Logistics, Trump, American Apparel and Footwear Association, Hobby Works, tote, Apple Watch, Business Locations: United States, New York City, China, EY, American, Vietnam, Mexico, USA

☆ TGI Friday's Bankruptcy: Changing Tastes, Wall Street Crushed Chain
▼ + stars: | 2024-11-21 | by ( Emily Stewart | ) www.businessinsider.com time to read: +11 min

The hundreds of TGI Fridays franchises across 41 countries are independently owned entities and, therefore, not part of the bankruptcy process. AdvertisementIf you're a TGI Fridays lover, that means you can still go to the one nearby if you want. Like companies in a similar situation, the story of TGI Fridays is one of slow decline before an accelerated crash. In addition to grappling with changing tastes, TGI Fridays has also been subject to another trend in the restaurant business: private equity financial maneuvering. It can always be Friday anywhere, not just TGI Fridays, and maybe at a better price point or nicer experience.

Persons: Ray Blanchette, Brandon Coleman III, Coleman, Weldon Spangler, It's, Jonathan Maze, Tom Cruise, Ruby, Chili's, You've, they'll, who'd, Burt, hasn't, There's, John Bringardner, Bringardner, that's, Ragini, Alicia Kelso, Kelso, TriArtisan, Hostmore, I'm, Emily Stewart Organizations: Street, Restaurant Business, Buffalo Wild Wings, NFL, Strategic Resource, — TriArtisan Capital Advisors, Sentinel Capital Partners —, Sentinel, Citibank, SEC, FTI Consulting, Creditsafe, Hooters, Business Locations: Beppo, New York, Olive, Nation's

☆ On-the-Job Training Is Broken. That Hurts Companies and Workers.
▼ + stars: | 2024-11-14 | by ( Emily Stewart | ) www.businessinsider.com time to read: +18 min

Workers are struggling to get a handle on their jobs, and this failure falls on everyone — companies, managers, human-resources departments, and, in some cases, the workers themselves. The chaos has left employers, managers, and employees wondering just how much time and money it's worth investing in training in the first place. It's tough to learn by osmosis over Slack, and the deluge of HR apps and training modules isn't filling in the gaps. As workers and managers are increasingly overextended, these types of unmeasured, softer activities can fall by the wayside. Gavin emphasized that it's not just on companies and managers to make sure employees are learning and getting onboarded but also on individual workers.

Persons: Gen, It's, what's, Gallup, Ana Goehner, Kenneth Matos, Matos, they're, it's, Ashley Herd, nonmanagers, Christy Pettit, Herd, Stephanie Wolf, she's, Wolf, that's, Phoebe Gavin, Gavin, I'd, hadn't, Michelle, Z, they've, Emily Stewart Organizations: Workers, Adobe, doer, Fortune, Business Locations: America, HiBob, RebuttalPR

☆ How Reddit Went Mainstream: Google Search Increase, Real Human Users
▼ + stars: | 2024-11-10 | by ( Emily Stewart | ) www.businessinsider.com time to read: +11 min

The search platform is prioritizing Reddit's results. Going public, for Reddit, has entailed becoming a more welcoming place for users as well as for investors, Kessler said. "If you're public and these things come out, I mean, that could start having an impact on your market cap. Just as search engine optimization operations have gotten good at gaming Google, they can likely do it on Reddit, too. It's part social media, part search engine, part just a place for real answers, or as close to real as you're going to get on the internet today.

Persons: Reddit, It's, Steve Huffman, you've, Huffman, John Herrman, Mark Lehmann, Anita Ramaswamy, it's, Marcel Hollerbach, let's, Scott Kessler, isn't, Kessler, Jessica Melton, that's, What's, corporatization, Emily Stewart Organizations: Reddit, New Yorker, Google, Twitter, New York Magazine, Citizens JMP Securities, Meta, Facebook, Third, GameStop, WSB, PayPal, Brands, Business Locations: United States, Seattle

Limos used to be the snazzy way of moving around town, but now luxury transportation is being redefined. Here's what happened to the limo and what's replacing it.

Persons: Limos

☆ Rise of Middle-Class Shoplifters: Americans Are Stealing From Stores
▼ + stars: | 2024-11-03 | by ( Emily Stewart | ) www.businessinsider.com time to read: +18 min

And before you ask, no, he doesn't feel bad about it, especially when he pilfers from Whole Foods. AdvertisementBut there's also a lot we don't know about retail theft. "No, I don't feel bad about stealing from Jeff Bezos," one 20-something occasional shoplifter in Washington, DC, told me. "It doesn't feel like a world in which I can really get by and build a life very easily anymore, " he said. Advertisement"If most of this is happening in Walgreens and Walmart and places like that, I don't know, is it a problem?"

Persons: Carson's, he's, Carson, He's, shoplifts, Jeff Bezos, there's, it's, Joshua Jacobson, California who's, —, that's, Ernesto Lopez, they've, Jeff Prusan, Joe Schmoes, they're, Keith, shoplifter, That's, Donovan, Donovan's, snagging, she's, Jacobson, Jeff Bezos isn't, David Johnston, we're, hasn't, Emily Stewart Organizations: Walmart, Foods, Amazon, National Association of, Criminal, Atlantic, Depot, Target, Guardian, National Retail Federation, Business Locations: New York, California, Washington ,, Atlanta, Texas, Illinois, Walgreens

☆ Millennials Are Staring Down 40 and It's Making Them Terrified
▼ + stars: | 2024-10-30 | by ( Emily Stewart | ) www.businessinsider.com time to read: +14 min

The modern 40 means having toddlers running around, buying your first home, and, at last, catching up on retirement savings. "By the time you're 40, 45, you can't sing, and you can't play guitar; maybe it's time to give up on your aspirations of being a rock star." At work, you realize you're protected from age discrimination, which you feel like you're still much too young for. When we're young, we're happy — and then that declines, bottoming out in middle age, about 40 to 50. The question isn't just whether my 40 will look like my parents' 40 — it's also whether it will look like the 40 of everyone from my high school.

Persons: you've, touchpoints, Carol Graham, they're, Hannes Schwandt, Millennials, they'd, that's, Jean Twenge, Gen X, Silents, Graham, Justin Balik, it's, Oz, Kelly, She's, —, It's, They're, We're, Instagram, Gen Zers, Lindsey Anderson, Anderson, midlife, Gen, Emily Stewart Organizations: AARP, Brookings Institution, grays, Northwestern University, Facebook, University of Maryland, Business Locations: midlife, Schwandt, New Jersey, Massachusetts, I'm

☆ Popular Restaurants Can Get Killed by a Michelin Star, Food Awards
▼ + stars: | 2024-10-23 | by ( Emily Stewart | ) www.businessinsider.com time to read: +9 min

He then looked at the diverging fortunes of those restaurants that went on to receive a Michelin star — a signifier of excellence in the industry. By 2019, Sands found that restaurants given a Michelin star were more likely to shutter. The publicity created around an award such as a Michelin star drives interest. But he pointed out that even if they ultimately failed, the Michelin restaurants that closed in Sands' research generally had a pretty good run. In many ways, "what to do about growth" is a classic question in any business, including restaurants and hospitality.

Persons: Daniel Sands, Sands, Darren Tristano, Joe Carroll, Anselm, haven't, Carroll doesn't, Danny Meyer, Ryan Sutton, It's, John Gordon, Carroll, Semilla, Emily Stewart Organizations: University College London's School of Management, Michelin, The New York Times, New York Times, New, Square, LO Times, Business Locations: York, New York, Brooklyn, Sands, San Diego, , New York, Philadelphia, Manhattan

☆ Convenient No More: Why CVS, Walgreens, 7-11 Are in Trouble
▼ + stars: | 2024-10-21 | by ( Emily Stewart | ) www.businessinsider.com time to read: +14 min

What's more, many pharmacies serve as a convenient destination for all sorts of essentials, from aspirin to mascara. Big chains like Walgreens and CVS make their money in two main ways: selling prescriptions in the back of their stores and selling everyday goods out front. As Walgreens and CVS stores have proliferated over the past decade or so, many of their locations are basically right on top of each other. On the other end of the business, pharmacies are expensive to run. In the current landscape of commoditized pharmacies, there's no such thing as personalized service.

Persons: What's, Elizabeth Anderson, Neil Saunders, nilly, they've, Douglas Hoey, Jason Goldberg, Waits, Duane Reade, Brian Tanquilut, I've, Goldberg, Saunders, I'm, Nick Fabrizio, Steven Anderson, Fabrizio, Emily Stewart Organizations: Walgreens, CVS, Rite, Evercore ISI, Walmart, National Community Pharmacists Association, Express, Groupe, Jefferies, MTV, Cornell University, National Association of Chain Drug, Business Locations: mascara

Megabus was once known as an affordable travel service, but its parent company, Coach USA, has filed for bankruptcy. The bus industry is half the size it used to be. Can bus travel be saved?

Persons: Megabus Organizations: Coach USA

☆ Millennials and Gen X Are Figuring Out What to Do With Boomers' Stuff
▼ + stars: | 2024-10-07 | by ( Emily Stewart | ) www.businessinsider.com time to read: +15 min

AdvertisementIn short, boomers love stuff, and not just their stuff. They held on to their parents' stuff when they inherited it, and a lot of them are sitting with their kids' stuff in their attics now, too. The market value of the object and the sentimental value don't always go hand in hand. "I often emphasize the idea that the market value of the object and the sentimental value don't always go hand in hand," he said. Remember, it takes a lot of stuff to live a full life — and it's hard to let go of it.

Persons: Dale Sperling's, Sperling, it's, they're, It's, they've, Gen Xers, Gen Zers, Sarah Hersh, Ben Hersh, — you'll, Mary Kay Buysse, They're, Hummel, Mindy Godding, you've, Godding, Elizabeth Hirsh, Wen Stone, Janelle, Ben Miller, they'll, Miller, Stephanie Preston, Buysse, we've, —, Janelle Stone, I've, that's, she's, doesn't, downsizers, Cameron Huddleston, Let's, Emily Stewart Organizations: Facebook, National Association of Senior, Boomers, University of Michigan, eBay, Business Locations: New York City, New Jersey, North Carolina, Dallas, downsizers, New York

☆ Hard Seltzers and Canned Cocktails Are Getting Boozier
▼ + stars: | 2024-10-03 | by ( Emily Stewart | ) www.businessinsider.com time to read: +10 min

Hard seltzers, spiked seltzers, and their ilk have been marketed as lighter than traditional alcoholic beverages. In the 2010s, the hard seltzers started to pop up, with names like White Claw and Truly, both of which launched in 2016. Advertisement"During the pandemic, hard seltzers really blew up, and I think hard seltzers are one of those ones that were perceived as a little bit of a better-for-you option," said Kaleigh Theriault, an associate director of beverage-alcohol thought leadership at NIQ, a market research firm. The market got saturated, and people started to realize there could be a lot more to canned alcohol than beer and hard seltzers. "So companies are having to innovate more and more, and that has led to some higher-ABV canned cocktails."

Persons: they've, aren't, seltzer, Kaleigh Theriault, that's, NIQ, Chris Budzik, Cayman Jack, there's, Kate Bernot, Bernot, you've, " Theriault, It's, Bud, —, Bud Light, Budzik, he'd, Will, Emily Stewart Organizations: Brands, Anheuser, Busch InBev, NIQ, AB InBev, Coca, Modelo, Business Locations: seltzers, Manhattan, NIQ, Pennsylvania, Michigan, Vermont, America

☆ 2024 Election: Crypto Bros Could Swing Votes Toward Kamala or Trump
▼ + stars: | 2024-09-30 | by ( Emily Stewart | ) www.businessinsider.com time to read: +14 min

Trump and Harris have different reasons to try to attract the crypto community — donors, voters, the fact that the former president likes anyone who flatters him, etc. All of Trump's courting of the crypto industry is possible because Democrats left open an opportunity for him to pounce. In September, he unveiled his own crypto venture, World Liberty Financial. The crypto industry doesn't mind the attention it's getting from policymakers. What Harris or Trump will actually do on crypto is unclear, but that's not really the point right now.

Persons: cryptocurrency, Crypto, Sen, Katie Porter, Jamaal Bowman, Sherrod Brown's, Bernie Moreno, Donald Trump, Kamala Harris, Trump, Harris, Marc Andreessen, Ben Horowitz, Andreessen Horowitz, Cameron, Tyler Winklevoss, He's, Adam Kovacevich, Joe Biden's, Gary Gensler, Lina Khan, Biden, Sheila Warren, Brian Hughes, Elizabeth Warren, Jon Tester, Bernie Sanders, Barron, it's, Robert Weissman, he's, She's, Chuck Schumer, Jared Polis of, Anthony Scaramucci, Mark Cuban, Ron Conway, Sherrod Brown, Kamala, she's, Rachael Horwitz, " Horwitz, Harris hasn't, Molly White, Horwitz, It's, There's, Weissman, Dan Cassino, Khan, Warren, that's, Emily Stewart Organizations: Democratic, Sherrod Brown's Republican, Gemini, Facebook, Trump, GOP, Republican, of, Democrats, Securities and Exchange, Federal Trade Commission, Crypto, Innovation, Liberty Financial, Public Citizen, Financial Times, Politico, Gov, Jared Polis of Colorado, Wall Street, Haun Ventures, Fairleigh Dickinson University, Capitol Hill, SEC, FTC, Chamber, Business Locations: Ohio, Wisconsin, Nashville, United States, Silicon Valley, That's, California, New York, America, bitcoin, Washington

☆ Why Kamala Harris and Donald Trump Are Courting the Crypto Crowd
▼ + stars: | 2024-09-30 | by ( Emily Stewart | ) www.businessinsider.com time to read: +14 min

Trump and Harris have different reasons to try to attract the crypto community — donors, voters, the fact that the former president likes anyone who flatters him, etc. All of Trump's courting of the crypto industry is possible because Democrats left open an opportunity for him to pounce. Related storiesWhile Molly White, a crypto researcher and critic, described Harris' recent statements about crypto as "middle of the road," she said she thought the crypto industry was "definitely taking an optimistic view." The crypto industry doesn't mind the attention it's getting from policymakers. What Harris or Trump will actually do on crypto is unclear, but that's not really the point right now.

☆ Boomers Regret Not Taking Sick Days, Time Off From Work Like Gen Z
▼ + stars: | 2024-09-25 | by ( Emily Stewart | ) www.businessinsider.com time to read: +11 min

"I was sort of raised that you do a hard day's work and you're honest, and things will work out for you — it's a two-way street between you and your employer," he says. After publishing the article about Gen Z's predisposition to take time away, I got a lot of feedback from older generations. Some of it was predictable "the kids these days" complaints lamenting that nobody wants to work nowadays, that work ethic has disappeared, etc. "When you work for yourself, you're working for one of the biggest jerks you've ever worked for," he said. None of the boomers I talked to was in favor of people calling out of work willy-nilly.

Persons: Ron Sherman, Sherman, Gen, youngs, wasn't, Zoomers, who's, they're, It's, millennials, David Johnston, Johnston, You've, he'd, There's, Dave Kotwitz, Kotwitz, Charlie Stuart, He'd, David Vequist, Paul Miola, Miola, boomer, Xers, Chris Woods, they'd, Woods, that's, willy, nilly, it's, you'd, Emily Stewart Organizations: American, Silvis, Business Locations: Wisconsin, Texas, Charlotte , North Carolina

☆ The Stretch Limo, Once a Luxury Transportation Option, Is Dead
▼ + stars: | 2024-09-19 | by ( Emily Stewart | ) www.businessinsider.com time to read: +12 min

It used to be that you saw a stretch limousine and excitedly wondered who was inside — maybe a corporate executive or a celebrity or some other classy, mysterious type. The limo industry isn't dead; it's just leaving the classic black stretch version of itself behind. Trade shows and expos for limousines and luxury transportation no longer have many, if any, actual classic stretch limos on their floors. He said they keep a stretch limo around for nostalgia's sake more than anything. A CEO gallivanting around in his or her fancy stretch limousine is gross.

Persons: They've, Joe Reinhardt, He's, they're, Brett Barenholtz, Michael Douglas, Richard Gere, Mercedes, van, Scott Michael, Robert Alexander, Alexander, promgoers, Barenholtz, It's, Reinhardt, Chris Weiss, hasn't, crouch, Weiss, " Weiss, Emily Stewart Organizations: We're, Carolina Limousine, CLC Worldwide, National Limousine Association, Consumers, Benz Sprinter, United Motorcoach Association, RMA, Trade, expos, Cadillac, Lincoln, Facebook, Mercedes, ABC, NLA, Business Locations: Myrtle Beach, South Carolina, Maine, Boston, —, Washington , DC, California, New York, limos, Franken, It's

The federal minimum wage has been stuck at $7.25 since 2009. Democrats want to raise it, but business leaders say it will tank the economy. Here's what's at stake. This story is available exclusively to Business Insider subscribers. Become an Insider and start reading now.

Organizations: Business

☆ Americans Really Hate the so-so Economy, Worried About Recession
▼ + stars: | 2024-09-17 | by ( Emily Stewart | ) www.businessinsider.com time to read: +9 min

We expected there to be a cooling labor market — that's kind of the goal — and it's always just, you know, how cool?" That being said, when it comes to the labor market … it is, in fact, so over. That's an improvement over July's 4.3% unemployment rate, but overall, the jobs market in the US is cooling off. Related stories"If you imagine a labor market like a bathtub, the bathtub is full," said Dana Peterson, the chief economist at the Conference Board. Despite the strong labor market, they're sending endless résumés into the ether without getting any bites, and they don't understand why.

Persons: I've, it's, Allison Shrivastava, Joanne Hsu, there's, Dana Peterson, Jaime, Alexis Fowler, she'd, That's, pang, Hsu, Michael Madowitz, Y, Peterson, We're, Emily Stewart Organizations: Federal, University of Michigan, Conference Board, Roosevelt Institute, Business

☆ Megabus, Coach USA Bankruptcy: Wall Street Wrecked Discount Bus Option
▼ + stars: | 2024-09-11 | by ( Emily Stewart | ) www.businessinsider.com time to read: +14 min

Stagecoach Group, a UK-based travel company, first launched Megabus in the UK in 2003 and then brought it to the US in 2006. Along with Greyhound, Megabus became one of the two mega-carriers in the United States. The intercity bus industry is not in complete disarray, but things are not going great there. Bus industry insiders also note that they're often treated as an afterthought by policymakers even though they carry tens of millions of people each year. He emphasized that bus travel can be environmentally sustainable, too, compared to everyone driving their own cars or flying.

Persons: Megabus, Andrew Savikas, Peter Pan, John Stepovy, FlixBus, Joseph Schwieterman, Schwieterman, hadn't, Scott Michael, it's, Michael, Kai Boysan, BoltBus, Fred Ferguson, who's, Ferguson, It's, They've, They're, I'd, Wanderu, Stepovy, Emily Stewart Organizations: Coach USA, Equity, USA, Stagecoach Group, Greyhound, North America, DePaul University, Stagecoach, Fullington Trailways, US, United Motorcoach Association, FlixMobility, Flix, American Bus Association, Lake Holdings, Alden Global Capital, Atlantic City, Day, Labor, Business Locations: Los Angeles, Chinatown, Busbud, United States, Asia, Flix North America, Wanderu, Philadelphia, Dallas, Chicago, Cleveland, Boston, New York, FlixBus

☆ Why Nvidia and Its Stock Have Developed a Cult-Like Following
▼ + stars: | 2024-09-09 | by ( Emily Stewart | ) www.businessinsider.com time to read: +13 min

I probably do not have to tell you that Nvidia has really blown up over the past few years. "If people were going to be going crazy about a stock, wouldn't it be this one?" Jack, a moderator of a subreddit dedicated to Nvidia's stock, finds some of the memes around Nvidia irksome. He said ChatGPT's capabilities reinforced his belief in his thesis around Nvidia and AI. I'm not a Nvidia true believer, but I'm apparently Nvidia curious.

Persons: Jensen Huang, Angelo Zino, Jim Cramer, Josh Brown, fanboys, Kamala Harris, I'm, Dan Ives, Huang, Daniel Williams, Williams, David, Goliath, Christopher Schwarz, that's, Axios, Felix Salmon, he's, Jack can't, It's, Berkshire Hathaway, Warren Buffett, Buffett, There's, Schwarz, Brown, Ted Mortonson, Baird, They've, cooly, they're, Mortonson, Ives, Elvis, Zack Morris, Taylor Swift, Chappell Roan, Emily Stewart Organizations: Nvidia, Wall Street, Woodstock, CFRA Research, CNBC, Ritholtz Wealth Management, Elon, NFL, Democratic, People, Wedbush Securities, Lebron, Davids, University of California, Paul Merage School of Business, Nvidia irksome, GameStop, GameStop —, Cisco, Department, Justice, ChatGPT, Business Locations: New York City, New York, Jack, Maine, Omaha , Nebraska, —

☆ Kamala Harris Has Shed Biden's Economic Record, Could Beat Out Trump
▼ + stars: | 2024-08-14 | by ( Emily Stewart | ) www.businessinsider.com time to read: +12 min

When people say they're concerned about "the economy," it can mean a lot of things — grocery prices, gas prices, housing prices, healthcare. For one thing, it's not clear that voters think Harris, as vice president, has had much involvement in Biden's economic policies. People remember the Trump economy as a better time — interest rates were lower, prices were lower, houses seemed more affordable. AdvertisementThe task for Harris now is to lay out an economic identity and agenda before others beat her to it. The Trump campaign and the GOP are trying to tie her to the negative feelings around the Biden economy, to affordability and inflation.

Persons: Kamala Harris, Joe Biden's, Harris, Kamala, Donald Trump, Bill Clinton's, Jim Carville, —, it's, Biden, Trump, Harris — Trump, Evan Roth Smith, Smith, Eli Yokley, Mark Zandi, Tim Walz, Minnesota, Yokley, Whit Ayres, Donald Trump's, she's, He's, Bharat Ramamurti, Emily Stewart Organizations: Democratic, Republican, Financial Times, University of Michigan's Ross School of Business, Trump, Biden, Lake Research Partners, Democrat, Voters, Morning, Federal, Moody's, House, Democrats, National Economic, GOP, Business Locations: China, California, Las Vegas

☆ Flying Is Awful, but New Ways to Fix Air Travel Are on the Way
▼ + stars: | 2024-08-12 | by ( Emily Stewart | ) www.businessinsider.com time to read: +13 min

The message to the airline industry: You've had a few too many screwups to be left to your own devices. Over the past couple of years, the Biden administration has introduced a slew of rules and services intended to make airline passengers' lives easier. The airline industry seems to be relatively on board with the refund idea. But there are plenty of other problems with the airline industry that need solving — some the government can take care of, and some the government is causing. Gallup polls suggest more Americans have a negative view of the airline industry than a positive one.

Persons: You've, Bob Mann, William McGee, Joe Biden's, Pete Buttigieg, Biden, pocketbooks, They've, Janet Bednarek, Buttigieg, —, it's, It's, Bednarek, McGee, Mann, George Ferguson, wasn't, Emily Stewart Organizations: Boeing, Delta, Department of Transportation, Airlines, American Economic Liberties, Southwest, University of Dayton, Federal Aviation Administration, Airlines for America, Biden, Bloomberg Intelligence, FAA, Gallup, Business

☆ Golden Opportunity to Boost Job, Labor Market: Raise the Minimum Wage
▼ + stars: | 2024-08-08 | by ( Emily Stewart | ) www.businessinsider.com time to read: +11 min

The federal minimum wage, which has been stuck at $7.25 an hour for 15 years. Given the situation, here's an idea: Why not raise the federal minimum wage right now? Getting anything done legislatively is always a challenge, especially in an election year, but polls indicate a higher minimum wage is broadly popular. AdvertisementOnce the minimum wage gets so high that it starts to cause a bunch of job loss, that's a problem. If a higher minimum wage lifts millions of people out of poverty, that's incredible.

Persons: it's, Yannet Lathrop, California's, It's, Jacob Vigdor, Vigdor, Justin Wiltshire, Michael Reich, David Neumark, shouldn't, we've, they've, Emily Stewart Organizations: Bureau of Labor Statistics, National Employment, New York Times, Congressional, University of Washington, University of Victoria, UC Berkeley's Center, Dynamics, University of California, Business Locations: Nebraska, Florida, Washington ,, Washington, West, Wisconsin, Iowa, Mississippi, South Carolina, Seattle, California, British Columbia, New York, Irvine, America, Wiltshire

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