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With every promotion comes a weightier title, higher salary, and fresh set of stressors. However, the more people you manage and the further up the professional ladder you climb, the more important it is to keep your cool, says Brandon Smith, a therapist and career coach known as The Workplace Therapist. Slightly raising your voice during a team meeting is interpreted differently depending on what rank you hold in your office. "With every promotion your emotional reaction gets more exaggerated in the eyes of your team," Smith says. You just have to do so tactfully.
Persons: Brandon Smith, Smith
Some faux pas might seem obvious, like always showing up late to job interviews or meetings with your boss. Smith recommends people follow the "golden rule" of generally getting back to people who reach out within 24 hours. The through line in these missteps, as Smith sees it, is selfishness, which is an unattractive trait in any workplace. Use code EARLYBIRD for an introductory discount of 30% off, now extended through September 30, 2024, for the back-to-school season. Plus, sign up for CNBC Make It's newsletter to get tips and tricks for success at work, with money and in life.
Persons: Brandon Smith, Smith Organizations: CNBC
Almost half, 44%, of workers report feeling burned out, according to a 2024 survey by the Society for Human Resource Management. One way to keep your job from draining you is to set boundaries around who you interact with and what tasks you take on. Here are three phrases that can help you set healthy boundaries at work and come off as a team player. You can say: "Yes and I just need to get to these other tasks. If you are on a deadline or have an overwhelming amount of work to do, these meetings can be extra frustrating.
Persons: Brandon Smith, I've, Robert I, Sutton Organizations: Society for Human Resource Management, CNBC, Stanford University
New York CNN —Even after years of inflation, geopolitical chaos and recession in Europe, the US economy remains robust and resilient. Unemployment rose to 3.9% last month, lower-income consumers are spending less and businesses are limiting employee hours and pay. A recent survey by Santander Bank of its customers found that while inflation fears have largely subsided, middle-income Americans are pessimistic about the economy. Those Americans could still be suffering, but their stories are obscured by data that paints a broad picture of a resilient economy. Piepszak, meanwhile, now leads the company’s newly combined commercial and investment bank with her co-CEO Troy Rohrbaugh.
Persons: , Gregory Daco, haven’t, Skyler Weinand, Regan, , ” Nanette Abuhoff Jacobson, Bryan Mena, What’s, Jamie Dimon, Here’s, Dimon, he’s, , ” Dimon, can’t, “ Dimon, Marianne Lake, Jennifer Piepszak, Piepszak, Troy Rohrbaugh, Rohrbaugh, Mary Erdoes, Jeremy Barnum, Daniel Pinto, COOs Gordon Smith, Smith, Satya Nadella, Bing Organizations: CNN Business, Bell, New York CNN, Regan Capital, Santander Bank, Hartford Funds, Bureau of Labor Statistics, Federal Reserve, JPMorgan, JPMorgan Chase, Bank of America, Microsoft Locations: New York, Europe, Redmond, Washington
New York CNN —JPMorgan Chase CEO Jamie Dimon has bumped up his retirement plans, the longtime head of America’s largest bank said Monday. Over the course of his tenure at JPMorgan Chase, he’s become somewhat synonymous with the largest US bank by assets. But Dimon can’t lead forever, and at 68 years old, the question of succession has grown more important. “Everyone knows they’re going to die, but at one point it’s right here and you realize it’s true and it’s true maybe sooner than you think,” Dimon said. “And so it’s nice to end every day by saying, ‘That was a good day.’ Every meeting, that was a good meeting.
Persons: Jamie Dimon, Dimon, he’s, , ” Dimon, , can’t, , “ Dimon, Marianne Lake, Jennifer Piepszak, Piepszak, Troy Rohrbaugh, Rohrbaugh, Mary Erdoes, Jeremy Barnum, Daniel Pinto, COOs Gordon Smith, Smith, what’s, hasn’t Organizations: New, New York CNN, JPMorgan, JPMorgan Chase, Bank of America, CNN, Bloomberg Locations: New York
A man suspected of shooting at an Amazon facility in Ohio died after a police standoff, reports say. The suspect, presumed to be an Amazon employee by police, also reportedly shot and injured a police officer. AdvertisementAn Amazon employee suspected of firing a gun at an Amazon facility in Ohio is dead following a standoff with police, per local reports. The suspect, who police said was confirmed to be an Amazon employee, per the press release, fled in a vehicle. The Sunday shooting isn't the first time an Amazon facility has been the location of gun violence.
Persons: , Per, Brandon Smith, Steve Kelly, WSYX Organizations: Service, West Jefferson Police Department, Sheriff's, West Jefferson Police, Amazon, Business, Madison County Sheriff's Department, ABC, CBS Locations: Ohio, Madison, Columbus, Vacaville , California, Chattanooga , Tennessee, Lakeville , Minnesota, Rock , Arkansas, Chandler , Arizona
The other day, a friend of mine liked one of my LinkedIn posts. AdvertisementWhy LinkedIn feels so cringeAs much as LinkedIn is a professional platform, something about it feels really personal. There's a reason social-media accounts like Best of LinkedIn, which pokes fun at over-the-top LinkedIn posts, exist. Given the weakness of the official advice, I decided to ask a bunch of people for tips on how to post in a non-cringe way on LinkedIn. I also asked a pair of social-media managers — one at Business Insider and one at a different company — for their thoughts on LinkedIn posting.
Persons: Nathan Allebach, It's, Sunny Xun Liu, thinkfluencers, it's, Brendan Gahan, there's, John Hickey, they're, Brandon Smithwick, Natalie Marshall, Natalie, Marshall, Allebach, Emily Stewart Organizations: LinkedIn, Stanford Social Media, Authority, Business Locations: There's
CNN —The FBI and its international allies have seized a dark-web site that the world’s most prolific ransomware gang has used to extort its victims, according to a message on the website viewed by CNN. The hackers claimed credit for a November ransomware attack that forced New Jersey-based Capital Health to cancel some patient appointments. LockBit also claimed responsibility for ransomware attacks on the Industrial and Commercial Bank of China and Fulton County, Georgia, in recent months. The US Justice Department also announced the indictment of two Russian men for deploying LockBit ransomware against victim organizations throughout the US, including against unnamed manufacturing firms. While there have been notable arrests and law enforcement seizures of millions of dollars’ worth of ransom payments, the ransomware economy continues to thrive.
Persons: LockBit, , cybercriminals, LockBit’s ransomware, Don Smith, Cybercriminals, ” Allan Liska, ” Liska, “ LockBit Organizations: CNN, FBI, Health, Industrial, Commercial Bank of China, National Crime Agency, LockBit, US Justice Department, Justice Department, Government Locations: New Jersey, Fulton County , Georgia, Australia, Germany, Eastern Europe, Russia, China, Secureworks
Lake, who co-led the consumer and community bank with Piepszak since 2021, will now have sole oversight of that segment. Piepszak and Rohrbaugh will take on day-to-day control of the corporate and investment bank, which Daniel Pinto has led since 2014. Jennifer Piepszak, a JPMorgan lifer, will leave the consumer side of the organization for her new role atop the commercial and investment bank. BIIIn her new role, Piepszak will have a chance to gain more experience on the wholesale side of the business. She joined the bank following her college graduation and spent 17 years in various finance roles across the investment bank.
Persons: Jamie Dimon, Jennifer Piepszak, Marianne Lake —, Dimon, Troy Rohrbaugh, Rohrbaugh, Daniel Pinto, Pinto, Dimon's, JPMorgan Pinto, Gordon Smith, Lake, Piepszak, JPMorgan.com Mary Callahan Erdoes, Erdoes, Morgan Stanley, James Gorman, Mike Mayo Organizations: JPMorgan Chase, Business, JPMorgan, Wall, First Locations: Piepszak, BII, Euromoney, Wells Fargo
If your office culture allows or even encourages working outside of business hours, it can be hard to disconnect. Even if your PTO isn't for a few weeks, "right now" is the best time to remind your managers and colleagues you'll be out, Smith says. Here's how to disconnect from work this holiday season:Remind your boss now, and then remind them againYour manager probably doesn't remember exactly what days you'll be gone. "Just say, 'As a reminder it's Wednesday and Friday is my last day in the office,'" Smith says. Make your OOO email more personalCraft an out-of-office email that includes some personal details about your time off.
Persons: Brandon Smith, you'll, Smith, Celeste Headlee, Headlee, Slack
There are two types of people who work during the holidays even if they don't have to, says Brandon Smith, a career coach and therapist known as The Workplace Therapist. "It's a way to prove their self-worth. The second might have a hard time setting boundaries and telling people 'no.' Whether you're the former or the latter, you have to accept that your co-workers might have different priorities than you, especially during the holidays. Fortunately, there are ways to get through this period while valuing other peoples' time and your own.
Persons: Brandon Smith
When you think of office holiday party faux pas, drinking too much is probably the first one that comes to mind, says Brandon Smith, a career coach and therapist known as The Workplace Therapist. However, there's another common, but less stigmatized, mistake many people make at their end-of-year celebrations, he says: talking about work. "I would avoid talking about work at the holiday party," Smith says. 'Use this as an opportunity to socialize about topics that are non-business'Office parties are usually, by design, not in the office. Anything that is not specific to work projects.
Persons: Brandon Smith, Smith
A tricky scenario that might arise is one friend being promoted and expected to manage the other, says Brandon Smith, a career coach and therapist known as The Workplace Therapist. If you suddenly become your friend's boss, you'll have to navigate a new set of interactions, some of which have the potential to cause friction. Your friend doesn't take your directives seriouslyIt might be hard for your friend to see someone who was an equal as an authority figure. 1 most common issue that comes up is that a friend doesn't take your request as a manager as seriously," Smith says. 1 most common issue that comes up is that a friend doesn't take your request as a manager as seriously.
Persons: Brandon Smith, you'll, doesn't, Smith
How do you encourage the other person to respond without sounding desperate, or worse, passive-aggressive? They could be overwhelmed with something in their personal life, tasked with another time-sensitive project or perhaps your email went to their spam folder. Sincerely, [insert your name here] This approach is effective because you're "putting the ball in their court and letting them set the deadline," Smith explains. In your voicemail, or when they pick up the phone, Smith suggests starting with an emotional appeal: "Hey, I really need your help. I know you're busy, but this deadline is fast approaching and having you involved would really benefit the [task/project/assignment.]"
Persons: Brandon Smith, Smith, you've, I've
A single incorrect word choice or a misplaced exclamation point could alter how your message is received and undermine your professionalism. But the "biggest mistake" in workplace communication — and the hardest one to recover from — is sending emotional emails, says Brandon Smith, a therapist and career coach known as The Workplace Therapist. "It's a really, really hard skill to master — most people don't correct it until their 30s or 40s — but you should never send an email when you're feeling extremely emotional," says Smith. "People treat emails, Slacks or other online communication like a casual conversation you're having in the hallway, and it's not." Next time you get an email or online message that makes you feel enraged, anxious or even euphoric, do the following:
Persons: Brandon Smith, Smith, it's
You may want to think twice before you raise your voice in a meeting or complain about a co-worker behind their back. Loud talkers and office gossip are the most irritating office pet peeves, according to a recent report from Robert Half, which surveyed over 1,000 workers in August. "They're not just distractions, they're dangerous habits that can cause turmoil for your career." I've tried other methods and none have worked, so if there's any help or guidance you can offer, I'd really appreciate it." How to ward off office gossip
Persons: Robert Half, Dawn Fay, They're, It's, Fay, Brandon Smith, Smith, I'd, it's, I've
CNN —Veteran British broadcaster Michael Parkinson has died at the age of 88, his former employer the BBC reported Thursday, citing a statement from his family. “After a brief illness Sir Michael Parkinson passed away peacefully at home last night in the company of his family,” the statement said, according to the BBC. Parkinson interviewed many of the world’s most famous people on his long-running show, which launched in 1971. Michael Parkinson interviewing actress Bette Davis in October 1975. Mirren and Parkinson appeared on another show together in 2008, the TV host told the BBC, and “laughed like two intelligent human beings.”
Persons: Michael Parkinson, Sir Michael Parkinson, Parkinson, Muhammad Ali, John Lennon, Elton John, Nelson Mandela, Judi Dench, Tim Davie, , ” “, Michael, ” Davie, Bette Davis, Don Smith, ” Parkinson, Ali, Tony Blair, Victoria Beckham, David, , Nick Robinson, Stephen Fry, Helen Mirren, Mirren Organizations: CNN — Veteran, BBC, Radio Times, British, Daily Telegraph Locations: CNN — Veteran British, Iraq, Parkinson’s, prat
Do your co-workers email you with timely requests even when you're on vacation? If so, you might be writing your out-of-office email wrong, says Brandon Smith, a therapist and career coach known as The Workplace Therapist. Generic messages like, "I'll be OOO until [insert date] with limited access to email" can be easy to shrug off. "When I see that, I assume they are at home and took a day to clean their apartment," Smith says. This can set a stronger boundary and help you elicit more guilt from whoever dares cross it.
Nearly 60% of employees report experiencing at least "moderate" burnout, according to a 2022 Aflac Workforces Report. One way to alleviate some of that pressure is to stop obliging co-workers who are always soliciting help. If you're a people pleaser, the idea of saying "no" when someone asks you for a favor is probably horrifying. "The challenge with saying 'no' is it can be received personally," says Brandon Smith, a therapist and career coach known as The Workplace Therapist. Here's how to say "no" in a polite way when a colleague asks you for help.
Oftentimes the consequence of being a reliable, effective worker is … more work. And, while the reputation of being productive is generally a good thing, even the most organized, go-getter can't do it all. If your boss consistently asks you to take on tasks for which you don't have the bandwidth, it's okay to say "no" sometimes, says Brandon Smith, a therapist and career coach known as The Workplace Therapist. Denying a request from a person who has some control of your income is understandably nerve wracking. "You always want to treat a boss like the number one client or customer," Smith says.
We've got names and faces for more than 100 top JPMorgan leaders across investment banking, and more. The bank's CEO and chairman, Jamie Dimon, has consequently been a leading voice shaping both Wall Street and Main Street for decades. On Tuesday, JPMorgan's board of directors provided a little more insight into its CEO succession plans via a 116-page annual proxy filing. Additions to the organizational chart also highlight the growth within some of JPMorgan's key teams. It also provides some clues as to who might one day succeed Dimon, Wall Street's longest running CEO.
It turns out, 3 in 4 people have had a romantic relationship with someone they work with, according to a poll of 1,100 employees by LiveCareer. This is "generally not a good idea," says Brandon Smith, a career coach known as The Workplace Therapist. But the urge is understandable. "If people are struggling to find others with similar interests, well, work is somewhere you could find that," he says. And while most people are aware of all the ways in which a workplace romance could sour, most approve of them: 76% of those surveyed said there is nothing wrong with dating a colleague and 71% said there is nothing wrong with dating a manager.
In one study of 226 people, employees were asked to recall a recent civil or uncivil interaction. Those who recalled an uncivil one were more depleted or in a worse mood than those who recalled civil ones. Those whose partners started a fight with them that morning reported both being in a bad mood at work and helping others more. This isn't all that surprising, says Brandon Smith, a career coach and founder of The Workplace Therapist. Brandon Smith The Workplace Therapist
Additions to the organizational chart also highlight the growth within some of JPMorgan's key teams. The chart focuses on key executives as well as the people who support them. In the chart, those leaders that sit on JPMorgan's Operating Committee are denoted as Senior executives. It also provides some clues as to who might one day succeed Dimon, Wall Street's longest running CEO. See the chart here:Have we missed anyone, or do you know more about how the power is shared at JPMorgan?
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