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Are Airline Loyalty Programs Worth It?
  + stars: | 2024-11-28 | by ( Mike Dang | ) www.nytimes.com   time to read: +1 min
When SuzAnn Brantner moved to Indiana from Los Angeles during the coronavirus pandemic, she had been a longtime Delta Air Lines frequent flier, achieving the highest loyalty status the airline offered: Diamond Medallion. “I just always loved Delta,” Ms. Brantner, a 50-year-old marketing executive, said. She traveled every month because of her job and made sure to book all her flights with Delta — even if she had to make a connection and other airlines offered a direct flight. But last year, when Delta announced it would be making modifications to its frequent-flier program, Ms. Brantner began to question her loyalty. On Reddit communities dedicated to three major domestic carriers — Delta, United Airlines and American Airlines — some users are wondering whether maintaining airline loyalty status is worth it anymore as they calculate how much they will need to spend and travel for the rest of the year in order to reach certain status levels next year.
Persons: SuzAnn Brantner, Ms, Brantner Organizations: longtime Delta Air Lines, Delta, , United Airlines, American Airlines Locations: Indiana, Los Angeles
Payton May and his military dog Yyacob spent their first Thanksgiving together in the throes of a mission in Iraq. And May, back in the fall of 2021, was a new K-9 handler deployed overseas for the first time. Instead, he ended up applying to be a K-9 handler. The 2016 National Defense Authorization Act requires K-9 handlers to be given first rights of adoption after their military working dogs retire. He knew exactly who that was.”May reunites Monday with his retiring military working dog, Yyacob, thanks in part to the charity, American Humane.
Persons: Payton May, Yyacob, , , ” May, He’d, couldn’t, I’m, , he’s, Chris Saucedo, May, – who’d, Towzer –, Lisa Schoch, Yyacob’s, Smith, , ” Smith, , , it’s, Towzer, meds Organizations: CNN, US Army Staff, Base San, Lackland, US Army, Army, Department of Defense, American, Humane, American Humane, Drum, American Airlines Locations: Iraq, Base San Antonio, Texas, Fort Drum , New York, Belgian, San Antonio, New York, Italy
CNN —Airlines have pocketed billions of dollars in so-called “junk fees” by charging customers extra to select a seat or to carry on bags, according to a Senate subcommittee report published on Tuesday. The report said some airlines have even paid workers cash incentives to identify customers trying to avoid fees for carry-on bags. The report, from the Senate Permanent Subcommittee on Investigations, said that in 2023, United Airlines charged as much as $319 for an extra legroom seat, Spirit Airlines charged as much as $299, Delta Air Lines charged as much as $264, Frontier Airlines charged $141 and American Airlines charged as much as $140. “The subcommittee clearly lacks appreciation for the fact that air travel today is democratized, allowing Americans across all income levels to fly. Today, because of the revolution in air travel, nearly ninety percent of Americans have flown.
Persons: , Biden, Pete Buttigieg, Organizations: CNN — Airlines, Investigations, United Airlines, Spirit Airlines, Delta Air Lines, Frontier Airlines, American Airlines, Biden Administration, Department of Transportation, Frontier, ” Frontier, CNN, Airlines, Industry, America, Locations: , Delta, United
This luxury is set to be taken to new heights on British Airways superjumbos, as the airline just unveiled a fresh design for its first class airplane seat, set to launch on BA’s A380 planes in 2026. CNN Travel was among the first to try out British Airways’ new cabin product during an unveiling at the airline’s London headquarters. British Airways suggests the wardrobe eliminates the need for overhead storage, which (perhaps controversially) won’t be a component of these new first class cabins. Each first class seat also features a 32-inch 4K inflight personal entertainment screen and adjustable mood lighting, including a “cinema” mode. Future of first classWhile British Airways is investing in its premium cabins, some airlines are moving away from first class.
Persons: United Kingdom CNN —, won’t, Calum Laming, , ” Laming, Laming, you’re, there’s, , CNN’s Tamara Hardingham, Gill Organizations: CNN, United Kingdom CNN, Airbus, British Airways superjumbos, CNN Travel, British Airways, British Airways British Airways, American Airlines and United Airlines, Singapore Airlines Locations: London, United Kingdom, Concorde, Emirates, Johannesburg, Miami, Singapore, Los Angeles, San Francisco, Boston
Never before, lobbyists say, has the geographic center of power shifted so dramatically with the arrival of a new administration. By leveraging his access to Trump, Ballard Partners was able to compete with the old white-shoe lobbying firms that have been the industry's dominant players for decades. Corporate clients need lobbyists who appreciate that Trump is "disrupting the status quo in Washington," Sayfie, the Ballard lobbyist, says. Some major companies, lobbyists say, have been caught off guard by the rapid pace of Trump's transition moves. Those who bankroll his staff and travel before he takes office, lobbyists say, stand to build connections and curry favor with the once and future commander in chief.
Persons: Donald Trump, Bill Helmich, Trump, Evan Power, who's, MAGA, Justin Sayfie, we've, Andrew Jackson, Trump's, Brian Ballard, Ballard, Jeffrey Brooks, Adams, Reese, Susie Wiles, Pam Bondi, Alex Brandon, Matt Slocum, Colin Roskey, Dave Wenhold, Miller, There's, Scott Mason, Knight, John Deere, Mason, Dave Levinthal Organizations: White House, Business, Florida GOP, Mar, Trump, Republicans, America, Washington, Ballard Partners, Google, American Airlines, Honda, Reynolds American, Geo Group, American Health Care Association, White, Facebook, Washington D.C Locations: Washington, , Florida, Palm Beach, Doral, Mar, Holland
AdvertisementAn American Airlines flight returned to São Paulo after turbulence injured a passenger. An American Airlines passenger was taken to hospital after their flight encountered turbulence. Data from Flightradar24 shows that Saturday's Flight 930 from São Paulo to Miami U-turned less than two hours after taking off. Related Video Severe turbulence launches passengers to the ceiling of Singapore Airline flightAn airline spokesperson confirmed to Business Insider that the flight landed safely back in São Paulo "after encountering turbulence while in flight." A Singapore Airlines passenger died, and dozens more were injured during severe turbulence in May.
Persons: São Paulo Organizations: American Airlines, Singapore Airline, Business, Boeing, Aviation Herald, Singapore Airlines, Korean, University of Reading Locations: Miami, Singapore, São, Brazil
Editor’s note: Sign up for Unlocking the World, CNN Travel’s weekly newsletter. Villages and visasThe Italian village offering $1 homes to Americans upset by the US election result was one of our top stories on CNN Travel this week. Despite all the houses going on offer, working visas to Italy are still very limited. Over in the world of dairy, this year’s World Cheese Awards saw 4,786 cheeses from 47 countries assembled in the Portuguese city of Viseu to face judges’ scrutiny. The US agency might even have to slow air traffic down because of air traffic controller shortages, particularly in the Northeast.
Persons: Zeneba Bowers, Matt Walker, Chelsea Waite, , they’re, CNN Kim Morgan, Tom Latkovic, Lyme, Vang, tarantulas Organizations: CNN, FAA, CNN Travel, Federal Aviation Administration, Northeast . American Airlines, Spirit Airlines Locations: Italy, Sicily, Sardinian, Ollolai, Tennessee, Rome, California, Ham, Parma, Portuguese, Viseu, Kashmir, India, France, United States, Northeast, Europe, Laos, Vang Vieng, Britain
This isn't the first time I've received travel credit in exchange for taking a later flight — and it happens more often than you might think. How to get travel credit or compensation for giving up your seatPeak travel season often coincides with flight snafus from inclement weather or mechanical issues. If your schedule can accommodate a spontaneous change of plans, here's what you should know about volunteering for travel credit. AdvertisementUnderstanding bumping and denied boardingOperating a commercial flight is expensive, so most airlines slightly oversell each flight to compensate for no-shows and last-minute cancellations. You'll get the fastest response if you include your date(s) of travel, flight number(s), full contact information, and airline frequent flyer number.
Persons: I'm, I've, you'll, It's, you've, You'll Organizations: American Airlines, Department of Transportation, Aviation, Airlines Locations: New Orleans, Austin, Italy, U.S
“We’ve been dealing with severe challenges due to gang violence, which has essentially cut off ground transportation,” Thelemaque said. “Although the FAA says the ban will lift on Dec. 12, most airlines are rescheduling flights for February,” she said. “Families are consumed by the news of worsening violence and are mourning senseless killings.”The flight ban is also disrupting long-standing holiday traditions in this mostly Catholic and Christian country. “Now, that opportunity has been taken away.”Williams noted that the ban extends beyond Port-au-Prince to airports throughout the country, further isolating Haitians. “Some passengers have had to return to Europe or elsewhere.”Police officers coduct searches in a suburb of Port-au-Prince, Haiti on Tuesday.
Persons: Prince, Linda Thelemaque, Les Cayes, Hope, We’ve, ” Thelemaque, , , Yolette Williams, ” Williams, coduct, Guerinault Louis, Williams Organizations: U.S, Federal Aviation Administration, Spirit Airlines, FAA, Sunrise Airways, NBC News, American Airlines, Miami, U.S . State Department, Haitian American Alliance of New, Independence, ” Police, Anadolu, Getty Locations: Haiti, Port, Les, Caribbean, Miami, Haitian American Alliance of New York, United States, Dominican Republic, Haitian, Europe, Prince
A group of passengers on board an American Airlines flight restrained and tied up a passenger with duct tape after he allegedly tried to open an aircraft door mid-flight. The flight attendant told authorities the passenger’s voice got louder and he became more agitated. “The only thing you could think about was, 'I’ve gotta stop this guy,'” McCright, who was sitting in the front row of the flight, told NBC News. I need to get off the plane.”Another flight attendant told authorities the passenger told her he wanted to get off the flight because he was the “captain.” This flight attendant tried to deescalate the man, but he did not listen and kept insisting he was getting off the flight. And yeah after processing and the situation was done, yeah I’m very thankful to be here,” Boris told NBC’s Jesse Kirsch.
Persons: Doug McCright, McCright, “ I’m, Charlie Boris, , ” Boris, NBC’s Jesse Kirsch, Boris Organizations: American Airlines, Fort, Passengers, Dallas Fort, Worth International Airport Department of Public, NBC News, Airport Locations: Milwaukee, Dallas, Fort Worth, Canada, Worth, Toronto
That’s when nearby passengers, including Doug McCright, rushed in, he told CNN affiliate WDJT. McCright bear-hugged the unruly passenger from behind and pinned him to the ground. The FAA will investigate the incident aboard the Airbus A319, it told CNN in a statement. The FAA has a zero tolerance policy for unruly passenger behavior, which surged to a record high in 2021, with nearly 6,000 incidents reported. In September, a passenger allegedly tried to choke a flight attendant and “said he was going to kill everybody” aboard a Frontier Airlines flight.
Persons: , Doug McCright, ” McCright, , wasn’t, , Pete Muntean, Marnie Hunter Organizations: CNN, Milwaukee, Fort, Federal Aviation Administration, Dallas Fort Worth International Airport Department of Public Safety, WDJT, Dallas, FBI, Department of Public, FAA, Airbus, American Airlines, United Airlines, Frontier Airlines Locations: Dallas, Fort Worth, That’s, McCright
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AdvertisementAmerican Airlines is rolling out tech that calls out passengers who try to board before their turn. The new tech also gives staff more info on passengers' connections and boarding groups. American Airlines is cracking down on passengers who try to sneak their way into an earlier boarding group. While the crackdown may be bad news for boarding group hoppers, it's likely great news for airline workers. They even call some of these passengers "gate lice."
Persons: haven't, We've, Julie Rath Organizations: Airlines, Flyers Locations: Tucson , Arizona, Albuquerque , New Mexico, Washington, Austin , Texas, Atlanta, New York, Chicago, Los Angeles
American Airlines is rolling out new technology across the country to crack down on travelers trying to get on the airplane before their boarding group is called. Customers who try to scan a boarding pass before their group is called will hear a two-note sound and be turned away, the airline said. American Airlines has nine boarding groups, ranging from first-class customers and top-tier frequent flyers to travelers who purchased basic economy fares, or the least-expensive tickets. Airlines reward their high-paying elite frequent flyers with perks such as earlier boarding, and have been trying to keep it exclusive. The new technology as of Wednesday is in more than 100 nonhub airports around the U.S. following tests over the past month at Albuquerque International Sunport, Ronald Reagan Washington National Airport and Tucson International Airport, American Airlines said.
Persons: Ronald Reagan Organizations: Airlines, American Airlines, Albuquerque International, Ronald Reagan Washington National Airport, Tucson International Airport Locations: Ronald Reagan Washington, Tucson
CNN —American Airlines is expanding its new boarding technology that stops passengers from cutting in line during boarding to over 100 airports nationwide before Thanksgiving. Passengers who board before their assigned group will trigger technology that makes a sound to alert the gate agent. “In these instances, the American team member will invite the customer to rejoin the line when their boarding group is called,” the airline said in a release. The airline has received positive feedback from both customers and workers, according to Julie Rath, senior vice president at American. Among the 100 airports that will see the new technology is Hartsfield-Jackson International Airport in Atlanta, the world’s busiest airport based on passenger traffic.
Persons: Ronald Reagan, Julie Rath, “ We’ve, ” Rath, Organizations: CNN — American Airlines, Albuquerque International, Ronald Reagan Washington National Airport, Tucson International Airport, American, Hartsfield, Jackson International Airport Locations: Ronald Reagan Washington, Tucson, Atlanta
Delta Air Lines CEO Ed Bastian said the Trump administration's approach to regulation could be a "breath of fresh air." Speaking to reporters ahead of Delta's investor day, Bastian noted that President-elect Donald Trump campaigned saying he would take a "fresh look" at regulation and bureaucracy. "We have to invest in this industry," American Airlines CEO Robert Isom said at the Skift Aviation Forum in Dallas last week. In an interview last week, Sun Country Airlines CEO Jude Bricker said: "We just need stability and resources at the DOT." Industry members and analysts also expect the incoming administration to be more open to mergers and consolidation.
Persons: Ed Bastian, Bastian, Donald Trump, Pete Buttigieg, Trump, Sean Duffy, Duffy didn't, Robert Isom, Jude Bricker, Joe Biden's Organizations: Delta Air Lines Inc, Delta Air, Trump, U.S . Department of Transportation, Delta, Fox Business, U.S, Federal Aviation Administration, American Airlines, Skift Aviation, Sun Country Airlines, Industry, Alaska Airlines, Hawaiian Airlines, Biden's Justice, Spirit Airlines, JetBlue Airways, JetBlue Locations: New York, Dallas, U.S
Its CEO said it's on track to fly supersonic by the end of the year. The Boom Overture could fly from New York to London twice as fast as conventional airliners. The return of supersonic commercial flights just got another step closer to reality. Boom Supersonic announced Saturday that its eighth test flight reached a new maximum altitude of 25,000 feet. Rolls-Royce had a contract with Boom before deciding it didn't want to prioritize commercial supersonic flight.
Persons: it's, Blake Scholl, Royce, Boom Organizations: Boeing, United Airlines, American Airlines, Japan Airlines, Saudi, Concorde, FTT, GE, Symphony Locations: New York, London, Newark, Jupiter , Florida, North Carolina
CNN —If you planned on traveling aboard Spirit Airlines for the holidays, which filed for bankruptcy Monday, you shouldn’t worry. Multiple US airlines have undergone bankruptcies over the years, including United Airlines in 2002, Delta Air Lines in 2005 and American Airlines in 2011. That same low fare model pushed competitors at legacy airlines to offer options for basic economy tickets, tickets that compare to Spirit’s prices but come with restrictions. She said the stigma of bankruptcy may impact Spirit going forward with travelers uncertain of its future. For now, travelers shouldn’t stress as the airline begins to navigate bankruptcy, as it seems like a pretty standard bankruptcy filing, according to Foss.
Persons: Zach Griff, Guy, , ” Griff, I’m, , Ted Christie, Griff, Sarah Foss, Debtwire, Foss, ” Foss Organizations: CNN, Spirit Airlines, United Airlines, Delta Air Lines, American Airlines, Frontier Airlines, JetBlue Airways, Frontier Locations: Frontier
AdvertisementBudget airline Allegiant Air announced 44 new routes to smaller cities across the US. Allegiant's new routes may pressure major airlines to lower prices on competing routes. Lesser-known budget airline Allegiant Air announced 44 new routes to smaller cities across the US. These routes aren't necessarily flashy, but they'll likely help rural communities seeking better nonstop connections to more cities across the US. For example, Allegiant's new route between Dulles and Knoxville, Tennessee, costs $139 roundtrip in late May, not including any extras.
Persons: Allegiant, Drew Wells, Allegiant's, David Neeleman, Neeleman Organizations: Allegiant Air, Breeze Airways, Spirit Airlines, Frontier Airlines, United Airlines, American Airlines, Southwest Airlines, Dulles, Google Locations: Colorado, Phoenix , Orange County , California, St, Petersburg , Florida, Allegiant, Denver, Allegiant's, Washington Dulles, Phoenix, Dulles, Knoxville , Tennessee, Knoxville
Multiple weather fronts will push rain and snow into the Midwest, the Southeast, the mid-Atlantic and the Northeast ahead of Thanksgiving week and some of the year's busiest travel days. Rain, snow expected this weekStarting in the Pacific Northwest, a "long duration atmospheric river" was expected to bring 5 inches of rain and at least 3 inches of snow to Oregon and Northern California beginning as early as Monday, federal forecasters and academic researchers said. The rest of the country is likely to get normal precipitation or below-normal rain during that time, the prediction center said. American Airlines said in a statement Thursday that it expects to set a record for passengers served during the holiday span, with nearly 8.3 million expected. It may be too early to tell whether brewing rain and snow systems will thwart travel and spending plans.
Persons: , Snow Organizations: National Weather Service, NBC, Western, Center, . Federal, Prediction, San, American Airlines, American, National Retail Foundation Locations: Texas, Oklahoma, West Texas, Abilene, Wichita Falls, Midland, Dallas, Fort Worth, Pacific Northwest, Oregon, Northern California, San Diego, Colorado , Kansas , Nebraska, South Dakota, Wyoming, Northwest, Ohio, East Coast, Great, New England, New York , New Jersey, Pennsylvania, U.S, California, Pacific Northwest , Montana , North Dakota, South Dakota , Nebraska , Iowa, Minnesota, Wisconsin, Michigan, San Francisco Bay
Spirit Airlines files for bankruptcy
  + stars: | 2024-11-18 | by ( Chris Isidore | Olesya Dmitracova | ) edition.cnn.com   time to read: +2 min
New York/London CNN —Spirit Airlines filed for bankruptcy protection Monday, as mounting losses, unaffordable debt, increased competition for bargain-seeking airline passengers and the inability to merge with other airlines left it little choice. Airlines and other companies in the United States frequently file for bankruptcy and emerge stronger on the other side of the process. Most major US airlines, including the three largest — American Airlines, United and Delta — have filed for bankruptcy at some point in the past 25 years. Numerous airlines, including American, have had their assets purchased out of bankruptcy and merged with a different airline. In recent years Spirit has attempted two mergers, one with fellow bargain carrier Frontier Airlines and once with JetBlue Airways, which topped the offer from Frontier only to have its purchase blocked by a federal judge on antitrust grounds.
Persons: Delta —, Spirit Organizations: London CNN — Spirit Airlines, American Airlines, United, Delta, Frontier Airlines, JetBlue Airways, Securities and Exchange Commission, New York Stock Exchange Locations: New York, London, United States, Frontier
In this article SAVE Follow your favorite stocks CREATE FREE ACCOUNTA passenger waits for assistance at the Spirit Airlines check-in counter in the Austin-Bergstrom International Airport on November 13, 2024 in Austin, Texas. Brandon Bell | Getty ImagesSpirit Airlines has filed for Chapter 11 bankruptcy protection, becoming the first major U.S. passenger carrier to do so since American Airlines 13 years ago. Here's what travelers need to know:Why did Spirit file for bankruptcy? Spirit said Monday that it has reached a prearranged deal with the majority of its bondholders for a "streamlined" Chapter 11 bankruptcy protection plan. Rather, it gives the airline protection to reorganize its business, which often means shedding assets or parts of its operation.
Persons: Brandon Bell, Ted Christie, Spirit, , Henry Harteveldt, Harteveldt Organizations: Spirit Airlines, Austin, Bergstrom International Airport, Getty, Airlines, U.S, American Airlines, Airbus, JetBlue Airways, Atmosphere Research, Spirit Locations: Austin , Texas
Passengers check in at the Spirit Airlines counter at the Fort Lauderdale-Hollywood International Airport on February 07, 2022 in Fort Lauderdale, Florida. Spirit Airlines , an icon of budget air travel that reshaped the industry, has filed for bankruptcy protection after years of mounting losses, a failed merger and more demanding consumer tastes. The airline said it expects to continue operating normally and said told customers can continue to book as the busy holiday season approaches. Spirit is the first major U.S. airline to file for Chapter 11 since American Airlines 13 years ago. Spirit filed for protection in U.S. Bankruptcy Court of the Southern District of New York.
Persons: Ted Christie, Spirit Organizations: Spirit Airlines, Fort, Hollywood International Airport, Fort Lauderdale , Florida . Spirit Airlines, U.S, American Airlines, JetBlue Airways, Bankruptcy, Southern, of, New York Stock Exchange Locations: Fort Lauderdale, Fort Lauderdale , Florida, , Florida, of New York
An American Airlines flight departing Hawaii was hastily ordered to make an “expedited climb” to avoid crashing into mountainous terrain on Wednesday. Flight 298 had departed Honolulu, headed for Los Angeles International Airport, when an air traffic controller from Honolulu’s Daniel K. Inouye International Airport ordered the flight to “turn right and expedite your climb through terrain and then turn right,” according to broadcast audio from website LiveATC. That order was made around 1 a.m. local time Wednesday. The Federal Aviation Administration said that an air traffic controller instructed the flight to “perform an expedited climb after the crew did not make the assigned turn while departing from Honolulu International Airport.”The FAA, which is investigating the incident, said the controller's actions “ensured the aircraft remained safely above nearby terrain.”American Airlines said: “During the climb out of Honolulu on November 13, the crew of American Airlines flight 298 requested and received right-turn clearance and complied with controller instructions.”“There was no Enhanced Ground Proximity Warning System (EGPWS) alert as there were no issues with terrain clearance based on the trajectory of the aircraft,” the airline noted.
Persons: Daniel K, Organizations: American Airlines, Los Angeles International Airport, Inouye International Airport, Federal Aviation Administration, Honolulu International Airport, FAA, Airlines Locations: Hawaii, Honolulu
CNN —The Federal Aviation Administration says an air traffic controller’s instructions kept an American Airlines flight from hitting mountains near Honolulu International Airport in Hawaii. The agency is investigating the incident on American flight 298 just after takeoff, bound for Los Angeles early Wednesday morning. “An air traffic controller instructed American Airlines Flight 298 to perform an expedited climb after the crew did not make the assigned turn while departing from Honolulu International Airport,” the FAA says. “The controller’s actions ensured the aircraft remained safely above nearby terrain.”Audio from LiveATC.net captures the Honolulu air traffic controller telling American 298 to “expedite your climb … through terrain” and to turn right. Flight tracking data shows by the time the flight reached the terrain, the flight was at least 1,500 feet above mountain peaks.
Persons: Organizations: CNN, Federal Aviation Administration, American Airlines, Honolulu International, Los Angeles, Exchange, Honolulu International Airport, FAA, LiveATC.net Locations: Honolulu, Hawaii, Los, Honolulu’s
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