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A major change is coming to Taco Bell drive-thrus
  + stars: | 2024-07-31 | by ( Clare Duffy | ) edition.cnn.com   time to read: +4 min
Taco Bell is set to expand the use of artificial intelligence voice technology in its drive-thrus to hundreds of US locations by the end of this year, parent company Yum! The move means that when users pull up to place their order at a Taco Bell, there’s a good chance they will be talking to a computer, rather than a human employee, on the other end. McDonald’s said last month it was pulling the plug on the AI ordering technology that it was testing at more than 100 US drive-thrus, after customers complained about the system getting their orders wrong. Brands, told CNN he’s confident that his company’s technology — which is already in use at 100 Taco Bell locations across 13 states — won’t have the same issues. Kim also denied that AI ordering technology would replace human jobs, a growing concern around all manner of new AI tools.
Persons: Taco Bell, there’s, McDonald’s, Lawrence Kim, — won’t, we’ve, ” Kim, it’s, Kim, Yum, Kay, quesadilla ”, kay, “ kay, Organizations: New, New York CNN, Brands, Taco Bell, ! Brands, CNN, KFC Locations: New York, Taco, Pizza
New York CNN —Millions of sports fans and concertgoers are being duped by a deceptive pricing scheme at StubHub that hides the true cost of tickets until the very last moment, according to a lawsuit filed Wednesday by Washington, DC Attorney General Brian Schwalb. The lawsuit accuses StubHub of deploying pricing tactics that “trick” consumers into overpaying for tickets and are designed to boost profits. “StubHub uses a classic bait-and-switch scheme,” the lawsuit said, describing what’s known as “drip pricing” where only part of the product’s price is advertised initially. “We strongly support federal and state solutions that enhance existing laws to empower consumers, such as requiring all-in pricing uniformly across platforms.”According to the lawsuit, StubHub did use an “all-in pricing” model from 2014 to 2015 where the advertised prices included the mandatory fees. However, the company abandoned that more transparent model after testing found that customers were more likely to ultimately buy tickets when those fees are only shown at the end, the lawsuit said.
Persons: Brian Schwalb, StubHub, , ” Schwalb, John Lawrence, , ” Lawrence Organizations: New, New York CNN, DC Locations: New York, Washington, DC
Given the many ways lower rates can affect your finances, here are some things to consider when deciding what steps to take in response. Here’s how lower rates may affect key areas of your financial life, along with tips on what to do about it. If that proves difficult to get, see if you can transfer your balance to a credit card from a credit union or local bank that offers lower rates than the biggest banks. And because many variables determine what that factor will be, it will be hard to figure out the impact of lower interest rates. His advice: Don’t keep more than six months’ to a year’s worth of living expenses in cash or cash equivalents.
Persons: , Greg McBride, ” McBride, , Chris Diodato, Diodato, you’ll, McBride, ” Dodiato, Collin Martin, don’t Organizations: New, New York CNN, Federal Reserve, Bankrate, Schwab Center, Financial Research, AAA Locations: New York, Schwab.com
Boeing names new CEO after losses more than triple
  + stars: | 2024-07-31 | by ( Chris Isidore | ) edition.cnn.com   time to read: +5 min
Boeing announced Robert “Kelly” Ortberg, the former CEO of supplier Rockwell Collins, will be its new CEO, effective August 8, replacing retiring Boeing CEO Dave Calhoun, who has been under fire for the company’s problems. Serious problems to solveOrtberg will have his hands full fixing the problems at Boeing, which has not posted a profitable year since 2019. It recently agreed to plead guilty to charges that its employees defrauded the Federal Aviation Administration during the original certification process for the 737 Max. The company has come under renewed scrutiny since a 737 Max plane’s door plug blew off shortly after takeoff in January. But that will keep the losses building at Boeing as it can’t make money at its current level of production.
Persons: Robert “ Kelly ” Ortberg, Rockwell Collins, Dave Calhoun, Ortberg, I’m, , ” Ortberg, Dennis Muilenburg, “ Kelly, Steven Mollenkopf, ” Rockwell Collins, Max Organizations: New, New York CNN, Boeing, Texas Instruments, United Technologies, Collins Aerospace, Federal Aviation Administration, FAA, Air Force Locations: New York
New York CNN —OpenAI stunned users when it demonstrated an updated voice mode for the most advanced version of ChatGPT earlier this year. Far from the kind of robotic voice that people have come to associate with digital assistants like Alexa or Siri, the ChatGPT advanced voice mode sounds remarkably lifelike. Starting on Tuesday, advanced voice mode — which works with the most powerful version of the chatbot, ChatGPT-4o — will begin rolling out to paid users. Advanced voice mode will start rolling out to a small group of subscribers to the app’s “Plus” mode, with the aim of making it available to all Plus users in the fall. ChatGPT does have a less sophisticated voice mode already.
Persons: New York CNN — OpenAI, Siri, Scarlett Johansson, ChatGPT’s, OpenAI, , won’t, , Johansson, Organizations: New, New York CNN, Apple Locations: New York
New York CNN —The fees parents pay to make online deposits into their children’s school lunch accounts are under scrutiny at the Consumer Financial Protection Bureau, which found that some parents may pay up to 60 cents in fees for every dollar they deposit. “Transaction fees and other types of junk fees can take an economic toll on American families just trying to pay for basic school expenses, including school lunch for kids,” said CFPB director Rohit Chopra in a statement. Based on data the agency collected, it determined such families pay roughly $72 a year for 180 days of lunches plus $42 in fees when they make two deposits a month into their child’s account. The agency estimates that payment processors collect between $28 million and $92 million in fees from families paying full fare for lunch, and between $1.9 million and $10.2 million from those paying reduced prices. On top of transaction fees, parents may be charged a small program fee when they open an account or a convenience fee to transfer funds between their children’s accounts.
Persons: , Rohit Chopra, CFPB Organizations: New, New York CNN, Consumer Financial Protection Bureau Locations: New York
And now it wants Microsoft and the cybersecurity firm that caused the problem to compensate it for at least some of its losses. Delta has hired high-profile attorney David Boies’ law firm to seek damages from cyber security firm CrowdStrike and Microsoft for the massive service issues it suffered last week following a badly flawed software update caused problems in a key computer program. The hiring of the firm of Boies Schiller Flexner, first reported by CNBC, was confirmed to CNN by a person familiar with the decision. Delta’s costs could total between $325 million to $475 million, according to a note published Tuesday by Savanthi Syth, airline analyst for Raymond James. Boies and his firm won $290 million in 2023 from JPMorgan Chase for Jeffrey Epstein’s sexual abuse victims.
Persons: Delta, David Boies, Boies Schiller, Savanthi Syth, Raymond James . Delta, , CrowdStrike, Patrick T, Fallon, Boies, JPMorgan Chase, Jeffrey Epstein’s, Elizabeth Holmes, Boeis, Harvey Weinstein, Weinstein, Jeffrey Epstein's, Peter Foley, Al Gore, Brown Organizations: New, New York CNN — Delta Air Lines, Microsoft, CNBC, CNN, Delta Air Lines, Los Angeles International Airport, Getty, Endeavor Air, Delta, JPMorgan, Theranos, Bloomberg Locations: New York, AFP, Perry v
But it can really, really help. To do that, I collect large-scale data in the course of people’s everyday lives … That’s kind of the 100,000-foot view. And I think that’s the kind of thing that doesn’t really stop at any magic threshold. I think people need to think about this more of kind of like a happiness portfolio. And oh, by the way, getting some daily exercise, not living in an environment that’s really polluted, that would be good.
Persons: CNN Business ’, there’s, Matt Killingsworth, Mo, Killingsworth, jk, I’ve, Reagan, we’re, it’s, don’t Organizations: CNN Business, New York CNN, University of Pennsylvania’s Wharton School Locations: New York, what’s
But US consumers aren’t only taking a financial hit from this summer’s extreme heat by way of their electricity bills. Shoppers could soon have to pay much higher prices for fruit and vegetables as farmers shoulder higher growing costs from the heat, a reversal of a trend seen over the past year with the cost of fruits and vegetables dropping by 1%, according to June Consumer Price Index data. For the rest of this summer, consumers aren’t likely to see markedly higher prices for seasonal fruits like blueberries because contracts with distributors and retailers tend to be worked out in advance, he said. Climate change, he said, is causing his business to suffer financially with reduced crop yields. However, the steep costs to make that switch could also contribute to higher prices consumers pay for produce.
Persons: It’s, Tom Avinelis, , Avinelis, Tom Avinelis “, Mohamed bin, Kumaraswamy Ponnambalam, Ponnambalam, coauthors, Henry Gordon, Smith, it’s, Gordon Organizations: New, New York CNN, Foods, Costco, Safeway, CNN, Atlantic Council, University of Waterloo, University of Artificial Intelligence, , Smart Agriculture, Columbia University Locations: New York, Fresno , California, Willamette, Oregon, California, Ontario, Canada, University, Abu Dhabi, Santa Maria , California
New York CNN —A US safety regulator announced Tuesday that it voted unanimously to hold Amazon responsible for faulty or unsafe products sold by third-parties on its website and app. The US Consumer Product Safety Commission, tasked with ordering companies to recall dangerous products sold in America, said it found more than 400,000 defective products sold on Amazon’s platform that the online retailer now must recall or face legal consequences. The ruling today underlines the CPSC’s crackdown on products it views as unsafe. The agency first sued the mega-retailer in 2021, when it said it was cracking down on Amazon because it has limited ability to force a recall of foreign products. Amazon claims in a statement when it was notified about the potential safety issues, it “swiftly notified customers, instructed them to stop using the products, and refunded them.”CNN’s Chris Isidore contributed to this report.
Persons: Joe Biden, , CPSC, Robert Adler, , CNN’s Chris Isidore Organizations: New, New York CNN, US Consumer Product Safety Commission, Amazon, Consumer Locations: New York, America
“Deadpool & Wolverine” clawed through initial analyst expectations, delivering a monster $211 million jolt to the domestic box office. The film’s massive success pushed Marvel past the $30 billion mark at the global office, making it the highest-grossing franchise of all-time. Meanwhile, the box office success coincided with the Disney-owned studio making buzzy announcements at Comic-Con. And, in a stunning announcement, Robert Downey Jr. emerged onstage as Marvel unveiled the one-time “Iron Man” actor as the franchise’s next big supervillain, Doctor Doom. But what happens when Marvel doesn’t have the Russo Brothers and Downey Jr. to lean on?
Persons: Deadpool, Russo, Robert Downey Jr, Doom, Marvel, “ Loki, ” Ryan Reynolds, Wolverine, Downey, Bob Iger’s, It’s, Marvel doesn’t Organizations: New, New York CNN, Marvel, Marvel Studios, Disney, Russo Brothers, Bob Iger’s Magic Locations: New York
New York CNN —Bill Ackman, billionaire hedge fund manager and chief executive of Pershing Square Capital Management, is seeking $2 billion to take the company’s investment fund public. In a letter to strategic partners last week, Ackman said that he expected to raise between $2.5 billion to $4 billion. The company will offer 40 million shares priced at $50 apiece, according to a Tuesday filing with the US Securities and Exchange Commission. That would be an additional $300 million value for the investment fund, Pershing Square USA. Pershing Square officially hung up its activist megaphone in 2022, opting to work with a small group of companies behind the scenes.
Persons: Bill Ackman, Ackman, ” Ackman, Pershing, Organizations: New, New York CNN, Pershing, Capital Management, Wall, US Securities and Exchange Commission, Underwriters, Citigroup, Bank of America, Jefferies, USA, New York Stock Exchange, Herbalife, Trump Locations: New York, Israel
Norah O’Donnell to Exit ‘CBS Evening News’
  + stars: | 2024-07-30 | by ( Hadas Gold | ) edition.cnn.com   time to read: +3 min
New York CNN —Norah O’Donnell will step down as anchor and managing editor of CBS Evening News following the November election, the veteran journalist told colleagues Tuesday in a memo. O’Donnell, who has helmed the venerable evening news program for nearly five years, will transition to a new role as senior correspondent after the election, contributing stories and “big interviews” across CBS’ platforms and shows. In a note to staff Tuesday, O’Donnell said that while she has cherished her time as anchor of CBS Evening News, it was time for a change. “I have spent 12 years in the anchor chair here at CBS News, tied to a daily broadcast and the rigors of a relentless news cycle,” O’Donnell wrote. Earlier this month, CBS parent company Paramount Global announced plans to merge with Skydance Media and a major leadership change.
Persons: Norah O’Donnell, O’Donnell, ” O’Donnell, , Ingrid Ciprián, Matthews, ” O ” Donnell, Wendy McMahon, ” McMahon, Norah, Neeraj Khemlani, Brian Williams Organizations: New, New York CNN, CBS, CBS Evening, CBS News, Paramount Global, Skydance Media, CBS Media Ventures, CBS Network, Paramount, Sunday, CNN, NBC Nightly Locations: New York
Some business leaders and wealthy donors are hopeful that Harris will adopt more centrist policies as she outlines her agenda, especially by dialing back Biden-era antitrust crackdowns. “CEOs are wildly excited about Harris,” Jeffrey Sonnenfeld, founder and president of the Yale Chief Executive Leadership Institute, told CNN in a phone interview. Sonnenfeld pointed to confidence that Harris will protect the rule of law and hopes for recalibrated trade, regulatory and tax policies. Meanwhile, Harris, somewhat of an unknown commodity on business policy, hasn’t said much about where she stands. Another key sticking point is energy, where Trump has tried to blame the Biden-Harris administration for periods of high gas prices.
Persons: Kamala Harris, Harris, Biden, ” Jeffrey Sonnenfeld, Sonnenfeld, Lina Khan, Khan’s, hasn’t, , , Greg Valliere, Democratic megadonor Reid Hoffman, Khan, Hoffman, Barry Diller, Diller, It’s, ” Diller, , haven’t, PCCC, Adam Green, Harris –, ” Green, Lina Khan –, ” Sonnenfeld, “ It’s, Douglas Farrar, Donald Trump, Joe Biden, Trump, ” Trump, “ You’re, Lauren Hitt, didn’t Organizations: New, New York CNN, Biden, Big Tech, Democratic, Yale, Leadership, CNN, Federal Trade Commission, Progressives, AGF Investments, Business, Big Oil, Microsoft, FTC, , Activision, CNBC, IAC, Progressive, Khan, Public Citizen, AFL, NAACP, Harris Administration Locations: New York, North Carolina
But after its new leggings became the butt of endless jokes, the company will have to leave them behind. I’m not sure what’s going on over there, but that’s not very cute.” The customer said she is returning the leggings. “I also am not a huge fan of the butt seam. In a statement to CNN, a Lululemon spokesperson said it takes customer feedback seriously and will incorporate it into future designs. Earlier this year, Lululemon said it missed out on some sales because it did not stock as many different colors of leggings as customers wanted.
Persons: New York CNN —, Lululemon, Reddit, , TikTok, , JP Morgan, Matthew Boss, Boss, Alo, Vuori Organizations: New, New York CNN, CNN Locations: New York
New York CNN —Spirit Airlines, the ultra-low cost carrier known for charging bargain-hunting passengers for anything and everything, is introducing business class seating. Farther back in the plane Spirit will also allow passengers to pay more for seats in rows where the middle seat will not be sold. Spirit looked at merging, first with another ultra low cost carrier, Frontier Airlines, and then with JetBlue Airways. Last week Southwest Airlines, the nation’s older lower fare carrier, announced it would end its open seating policy it has used throughout its history and let passengers reserve seats for the first time. However, Southwest has not announced any plans to offer wider, business class seats.
Persons: , we’ve, , Ted Christie, – CNN’s Erika Tulfo Organizations: New, New York CNN — Spirit Airlines, United, Delta, Frontier Airlines, JetBlue Airways, Southwest Airlines Locations: New York, , Southwest
New York CNN —The National Association of Black Journalists is trying its best to weather a storm of backlash. GET RELIABLE SOURCES IN YOUR INBOX A daily digest chronicling the evolving media landscape with uncompromising reporting and analysis. While Attiah said a “variety of factors” influenced her decision, she specifically homed in on the Trump interview when making her abrupt announcement. “The Harris for President campaign team worked very closely with NABJ leadership to find an alternative option,” the person said. “The Harris for President team still welcomes the opportunity to make one of the alternative options happen.”
Persons: Donald Trump, Rachel Scott, Harris Faulkner, Kadia Goba —, Karen Attiah, Attiah, , Trump, ” Attiah, MAGA, , Ryan, , Symone Sanders, Kamala Harris, don’t, ” Sanders, Barack Obama, Bill Clinton, George W, Bush, Harris, ” “ Harris Organizations: New, New York CNN, National Association of Black Journalists, Wednesday, Trump, ABC News, Fox News, The Washington Post, White, White House, MSNBC, Republican, CNN, Democratic, Chicago Locations: New York, Chicago, The, United States
New York CNN —The Federal Reserve is all but certain to hold interest rates steady at its meeting this week. That’s why Torsten Slok, Apollo Global’s chief economist, is maintaining his prior forecast that the Fed won’t cut rates at all this year. “There are still two more CPI releases before the September 18 [Fed] meeting, so we have to wait and see if the downtrend in inflation continues,” he told CNN. Fed officials have signaled that September will be when they finally lower interest rates. The difference between a few months for that initial cut “really doesn’t matter unless there’s some big shock that hits the economy in that time,” Fed Governor Christopher Waller said earlier this month.
Persons: Alan Blinder, Paul Krugman —, Blinder, what’s, Brandon Bell, Torsten Slok, Apollo, , Sean Snaith, it’s, Christopher Waller, Waller Organizations: New, New York CNN, Federal, CNN, ” University of Central, Locations: New York, ” University of Central Florida, Iran, Israel
New York CNN —Tesla CEO Elon Musk says anyone who doubts how valuable robotaxis will make the company should test drive its latest self-driving car. A Wall Street analyst did just that – and said the car almost crashed. The experience of WIlliam Stein, an analyst with Truist Securities, is not unique; others have also reported problems with Tesla’s full self driving, or FSD, feature. But a note from Stein raises questions as to whether the autonomous driving and robotaxis Musk is betting Tesla’s future on are as close as he claims. Tesla’s FSD driver-assist feature is sold as an $8,000 option.
Persons: Elon Musk, WIlliam Stein, Stein, Tesla’s, , Truist’s Stein, Yuki Iwamura, Musk, That’s, , ” Musk, ” Tesla, FSD Organizations: New, New York CNN, Truist Securities, Tesla, Bloomberg, Traffic Safety Administration, NHTSA Locations: New York,
Starbucks sales dropped 3% globally at stores open for at least a year, including a 2% drop in its home North America market. McDonald’s this week reported that sales at stores open at least a year fell 1% last quarter, its first sales decline since 2020. Starbucks also faces increased pressure from rival drive-thru coffee chains – and from people opting to make their morning cup of coffee at home. There’s also more competition from some of the drive-thru coffee chains, like a Dutch Bros,” said RJ Hottovy, an analyst at Placer.ai. Starbucks, using a play from fast food chains, is trying to win back customers with value menus.
Persons: There’s, , RJ Hottovy Organizations: New, New York CNN, Consumers, Starbucks, North, Bros, Placer.ai Locations: New York, North America
Among those same renters who can’t afford to buy a home right now, 54% think it’s unlikely they’ll ever be able to, the poll found. The CNN poll found that 90% of renters younger than 45 say they’d like to buy but can’t afford it, compared with 79% of those age 45 and above. Most adults (53%) younger than 45 who want to buy but can’t afford it believe it’s at least somewhat likely they’ll eventually be able to buy a home. Among renters who want to buy but can’t afford it, 40% say the biggest barrier is saving for a down payment, according to the CNN poll. Seventy percent of Americans call owning a home essential to achieving the American dream, the CNN poll found.
Persons: SSRS, Brent Bjornsen, ” Bjornsen, Hurricane Harvey, We’re, , Baby, ’ Jeremy Andersson, Millennials, ” Andersson, , Andersson, I’m, “ I’m, Zillow, they’ll, they’d, “ I’ve, “ It’s Organizations: New, New York CNN, CNN, Baby Boomers, Federal Reserve, National Association of Realtors, Covid Locations: New York, United States, America, Phoenix , Arizona, Houston, Atlanta , Georgia
Well, a new Google ad says artificial intelligence can now do that for you. It shows the young girl training to compete like her hero, thanks to hurdling technique tips generated by Google’s AI search feature. But many early AI tools seem to do the opposite, instead enabling computers to generate traditionally human creative outputs such as art, music and stories. And yet tech firms have forged ahead with rolling out AI tools that can create new emojis, speak and even generate videos. Google did not respond to CNN’s request for comment regarding the backlash to the Gemini ad.
Persons: Mickey Mouse, It’s, Sydney McLaughlin, , Google’s, McLaughlin, OpenAI’s, Deadspin Will Leitch, ” Shelly Palmer, Syracuse University’s S.I, ” Apple, Sonny, Cher’s, Apple Organizations: New, New York CNN, Olympics, Google, Big Tech, Tech, Syracuse University’s, Newhouse School of Public Communications Locations: New York
The reality of the American air travel system is that powerful forces keep passengers flying the same carriers, even after service meltdowns like Delta just suffered. For passengers who live near one of the hubs where Delta controls most of the flights, such as Atlanta, Detroit, Minneapolis or Salt Lake City, choices are even more limited. But by Monday, the problems were mostly limited to Delta as other businesses were back to normal, adding to the frustration of its passengers. Delta canceled more than 4,400 flights from July 19 to 21, according to tracking service FlightAware. Past experience, plus the dominance of Delta in Atlanta and Don Hooper’s frequent flyer miles, would keep them using the airline.
Persons: Don Hooper, Dorothy, I’m, ” Don Hooper, , ” Dorothy, Dorothy Hooper, , Don Hooper’s, Jeremy, Kaylee Jones, Lucia, Jeremy Jones, Zach Griff, won’t, McNamara, Joe Raedle, Scott Keyes, Delta, Dylan Steele, Steele, It’s, I’ve, … It’s, he’s, you’ve, “ We’ve Organizations: New, New York CNN — Delta Air Lines, Delta, CNN, St, Detroit Metropolitan Wayne County Airport, Locations: New York, Delta, United, Southwest, Atlanta, Detroit, Minneapolis, Salt Lake City, Bozeman , Montana, Greece, Italy, Spokane , Washington, St, Orlando, Washington
New York CNN —“Deadpool & Wolverine” barreled through the $200 million benchmark, cementing the blockbuster as the record holder for the highest grossing opening weekend for an R-rated movie. “Deadpool & Wolverine” is now also among the top opening weekends ever, ranking at No. Could “Deadpool & Wolverine” reinvigorate the franchise? But less than three weeks after its release, the year-over-year domestic box office revenue deficit shrunk from 27% to 19%. Now, the deficit stands at 16.9% and it could keep shrinking depending on how “Deadpool & Wolverine” finishes its run in theaters.
Persons: New York CNN —, Deadpool, , , “ Deadpool, MCU, ” Shawn Robbins, , , ” Robbins, Michael O’Leary, , ” Paul Dergarabedian, Mario, “ Barbie ”, “ Oppenheimer ” — Organizations: New, New York CNN, Marvel, Disney, CNN, showtime, National Association of Theatre Owners, , Mario Bros Locations: New York, United States,
“This would rank among the top 10 openings of all-time and marks the sixth-highest Friday ever reported at the box office,” said Paul Dergarabedian, senior media analyst at Comscore. An over-performing box office makes a comebackAlthough the summer box office was off to a sputtering start after a tepid spring, there have been several blockbusters invigorating the industry. But less than three weeks after its release, the year-over-year domestic box office revenue deficit shrunk from 27% to 19%. Now, the deficit stands at 16.9% and it could keep shrinking depending on how “Deadpool & Wolverine” performs. Although analysts are predicting a more lukewarm total for 2024, the successful summer movie slate is positioning the industry to further close the gap.
Persons: Deadpool, , Daniel Loria, Paul Dergarabedian, Ryan Reynolds, Hugh Jackman, Shawn Levy, ” Dergarabedian, , , Dergarabedian, , Mario, “ Barbie ”, “ Oppenheimer ” —, Organizations: New, New York CNN, Box, Comscore, showtime, Rotten, Marvel Cinematic, , Disney, Mario Bros Locations: New York, United States,
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