Stop!” two friends screamed with humorous anguish on a TikTok video as an A.I.
drive-through misunderstands their order, tallying up 240, 250 and then 260 Chicken McNuggets.
In other videos, the A.I.
So when McDonald’s announced in a June 13 internal email, obtained by the trade publication Restaurant Business, that it was ending its partnership with IBM and shutting down its A.I.
tests at more than 100 U.S. drive-throughs, customers who had interacted with the service were probably not shocked.
Persons:
McDonald’s
Organizations:
IBM
Locations:
U.S