Howard Schultz, former chief executive officer of Starbucks Corp., drinks from a Starbucks mug during a Senate Health, Education, Labor, and Pensions Committee hearing in Washington, DC, US, on Wednesday, March 29, 2023.
The answer does not lie in data, but in the stores," Schultz wrote in a letter on Sunday evening posted to LinkedIn.
He appeared to offer advice to his successor as he tries to turn the chain's sales around.
"Leaders must model both humility and confidence as they work to restore trust and increase performance across the organization," Schultz wrote.
A year and a half ago, Schultz told CNBC that he does not plan to come back as Starbucks' chief executive again.
Persons:
Howard Schultz, Schultz, Sara Senatore, Laxman Narasimhan, Reckitt
Organizations:
Starbucks Corp, Health, Education, Labor, Starbucks, LinkedIn, Bank of America Securities, CNBC
Locations:
Washington , DC, U.S, East