British financial technology firm Revolut on Thursday criticized Facebook parent company Meta over its approach to tackling fraud, saying the U.S. tech giant should directly compensate people who fall victim to scams via its social media platforms.
In a statement, Woody Malouf, Revolut's head of financial crime, said that Meta's plans to tackle financial fraud on its platforms amount to "baby steps, when what the industry really needs is giant leaps forward."
"These platforms share no responsibility in reimbursing victims, and so they have no incentive to do anything about it.
Britain's Payments System Regulator had previously recommended a £415,000 maximum compensation amount for fraud victims, but backed down following backlash from banks and payment firms.
The fintech firm published a report Thursday alleging that 62% of user-reported fraud on its online banking platform originated from Meta, down from 64% last year.
Persons:
Revolut, Woody Malouf, Malouf, Meta, Revolut's Malouf, WhatsApp
Organizations:
Facebook, Meta, NatWest, Metro Bank, CNBC, Regulator, Consumer Security
Locations:
U.S, Meta