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☆ TikTokers are enthusiastically joining the app's call to wage war on Congress over a potential ban
▼ + stars: | 2024-03-08 | by ( Lindsay Dodgson | ) www.businessinsider.com time to read: +7 min

The proposed bill would force ByteDance to sell TikTok or face a nationwide ban. AdvertisementTikTokers have enthusiastically answered the app's call to bombard members of Congress with calls and messages in an effort to prevent the platform from being banned in the US. AdvertisementA TikTok spokesperson told Business Insider the legislation has a "predetermined outcome," which is a total ban of TikTok in the US. The state of Montana, for instance, banned TikTok entirely in 2023. An increasing number of states have also made the decision to ban TikTok on government-issued devices.

Persons: ByteDance, —, TikTokers, Mike Gallagher, Raja Krishnamoorthi, Trump, TikTok, Jamaal Bowman, Ben Stanley, Mary Miller, Shira, Meta Organizations: Service, Republican Rep, Democratic Rep, Energy, Commerce, New, YouTube, Centre for Digital Citizens, Northumbria University, Facebook, Universal Music Group Locations: Wisconsin, Illinois, Montana, Austin, China, Cambridge, Brexit

☆ Mel Robbins' 'let them' theory is a mindset hack that can free you from paranoia about your relationships
▼ + stars: | 2024-03-08 | by ( Julia Pugachevsky | ) www.businessinsider.com time to read: +5 min

"If your friends are not inviting you out to brunch this weekend, let them," Robbins said in the video. "If the person that you're really attracted to is not interested in a commitment, let them." By giving up control, you gain important knowledgeWhile relationships can feel convoluted and messy sometimes, the "let them" theory can simplify your dynamics. And while the "let them" theory sounds breezy and detached, it can actually take a lot of courage to go through with. The next steps can be more complicatedAs with any statement from non-licensed mental health professionals such as Robbins, Wright said it's worth seeking out other resources as well.

Persons: —, Mel Robbins, she'd, Robbins, Annie Wright, Wright Organizations: Service, Business, intel Locations: Instagram, Berkeley , California

☆ What History and Economics Suggest About Biden-Trump, Round 2
▼ + stars: | 2024-03-08 | by ( Jeff Sommer | ) www.nytimes.com time to read: +1 min

Politics and economics have always been intertwined, often in ways that were mystifying in real time. The polls show that many Americans perceive this contest with the distress reserved for root canals or colonoscopies. Democrats tend to view Mr. Trump as a villain who has committed serial misdeeds that include plotting to overturn the results of the last presidential election. At the same time, many Trump supporters see Mr. Biden as a doddering tax-and-spend political hack. The prospect of this dreaded rematch sent me back to the history books, and to economic and markets data, looking for precedents and parallels.

Persons: Biden, Donald J, Trump, Mr, —

☆ TikTok: House panel unanimously approves bill that could ban app from US app stores
▼ + stars: | 2024-03-07 | by ( Brian Fung | ) edition.cnn.com time to read: +11 min

If enacted, the bill would give ByteDance 165 days, or a little more than five months, to sell TikTok. The legislation also has the support of the White House and House Speaker Mike Johnson. House lawmakers voted unanimously in the same session Thursday to advance a second bill, one that would limit US companies’ ability to sell Americans’ personal information to foreign adversaries. Speaking to reporters on the Capitol steps Thursday, Gallagher rejected characterizations of the bill as a TikTok ban. A legislative factsheet from the sponsors of the House bill claims the proposal does not censor speech.

Persons: ”, TikTok, Shou Chew, Cathy McMorris Rodgers, Frank Pallone, “, ” Pallone, Shou Zi Chew, Jose Luis Magana, Mike Gallagher, Raja Krishnamoorthi, Mike Johnson, Steve Scalise, Washington Sen, Maria Cantwell, ” Cantwell, Gallagher, “ It’s, Dan Crenshaw, It’s, ” Crenshaw, snoop, ByteDance, Trump, Tom Williams, —, “ We’re, Jenna Leventoff, Stephanie Joyce, ” CNN’s Haley Talbot, Melanie Zanona Organizations: Washington CNN, TikTok, House Energy, Commerce, Apple, Google, “, Washington Republican, New, New Jersey Rep, Capitol, Wisconsin Republican, Illinois Democratic Rep, White, Senate, Democratic, Washington, CNN, Chinese Communist Party, Texas Republican, Oracle, American Civil Liberties Union, ACLU, Computer and Communications Industry Association, Foreign Locations: China, New Jersey, Washington, United States, Beijing, State, Rayburn, Montana

Microsoft is accusing The New York Times of "unsubstantiated" claims in the publisher's lawsuit filed in December against OpenAI, a case that could have major implications for the future of generative artificial intelligence. In a motion to dismiss part of the suit on Monday, Microsoft said the Times presented a false narrative of "doomsday futurology" in which OpenAI's ChatGPT chatbot will decimate the news business. "In this case, The New York Times uses its might and its megaphone to challenge the latest profound technological advance: the Large Language Model," attorneys for Microsoft wrote. In its lawsuit, the Times accused OpenAI and Microsoft of copyright infringement and abusing the newspaper's intellectual property in training LLMs. A New York Times spokesperson didn't immediately respond to a request for comment.

Persons: Microsoft Corporation Satya Nadella, OpenAI, didn't Organizations: Microsoft Corporation, Economic, Microsoft, New York Times, OpenAI, Times, The New York Times Locations: Davos, Switzerland, OpenAI

The ramifications of a cyberattack on a critical health care technology company are still being felt across the U.S. nearly two weeks later. Change Healthcare has acknowledged the hack, which reportedly affected billing and care authorization portals. “Our experts are working to address the matter, and we are working closely with law enforcement and leading third-party consultants such as Mandiant and Palo Alto Networks on this attack against Change Healthcare’s systems,” Change Healthcare said. “On Feb. 21, 2024, we discovered a threat actor gained access to one of our Change Healthcare environments,” Change Healthcare said. A spokesperson affiliated with Change Healthcare declined to answer whether a ransom has been paid, according to Wired.

Persons: paychecks, Chuck Schumer, Jesse Ehrenfeld, Rick Pollack, “, ”, Schumer, ” Schumer, Pollack Organizations: Healthcare, Palo Alto Networks, New, American Medical Association, Department of Health, Human Services, American Hospital Association, HHS, AHA, UnitedHealth Group, The Washington Post, Justice Department, Health, Medicare, Medicaid Services, Wired, Change Healthcare Locations: U.S, Palo, New York, Optum

☆ 'Cyber-physical attacks' fueled by AI are a growing threat, experts say
▼ + stars: | 2024-03-03 | by ( Kevin Williams | ) www.cnbc.com time to read: +5 min

He said with the widespread arrival of generative AI, concerns about physical attacks being the next phase of cybercrime have grown. He added that the technology, now boosted by AI, exists to wreak havoc on physical systems. Attacks on physical infrastructure would be tantamount to war, and so far, that is something nation-states have avoided. Experts, though, vary on the threat level from cyber-physical attacks and how much AI is raising it. But while she views the threat of AI-assisted cyber-physical attacks as growing, she said AI also assists the good guys.

Persons: Stuart Madnick, Christopher Wray, —, Madnick, don't, Tim Chase, CISO, Chase, Sivan Tehila, Tehila, Michael Kenney, Matthew B Organizations: Cybersecurity, MIT Sloan, FBI, Congress, Katz School of Science and Health, Yeshiva University, Israel Defense Forces, . University of Pittsburgh, Ridgway Center for International Security Locations: United States

☆ I took one of the world's longest flights with 2 toddlers. Here's what got me through it.
▼ + stars: | 2024-03-02 | by ( Lauren Quinn | ) www.businessinsider.com time to read: +5 min

At one time, it was the world's third-longest flight, and we'd be doing it with a 3-year-old and a 1-year-old with a lap ticket. I did so because Singapore Airlines consistently ranks among the world's best airlines. While she actually loved Singapore Airlines' offerings, I'm glad we brought the headphones — we used them to secure the adult-sized airline-provided earpods, which otherwise slipped off. Snacks, snacks, all the snacksI'm generally of the belief that you cannot overpack toddler snacks. AdvertisementMany long-haul flights offer a snack cart, and Singapore Airlines' was particularly robust.

Persons: —, we'd, he'd Organizations: Service, Business, LA, Singapore Airlines Locations: Cambodia, Los Angeles, Singapore, Australian

☆ Health insurance giant roiled by cyberattack sets up loan program for cash-strapped health providers
▼ + stars: | 2024-03-01 | by ( Sean Lyngaas | ) edition.cnn.com time to read: +2 min

CNN —Change Healthcare, the health insurance IT giant disrupted for days by a cyberattack, on Friday announced plans for a temporary loan program to get money flowing to health care providers affected by the outage. It’s a stop-gap measure meant to give some financial relief to health care providers, which analysts say are losing millions of dollars per day because of the outage. Some US officials and health care executives told CNN it may be weeks before Change Healthcare returns to normal operations. The temporary loan program will help health care providers with “short-term cash flow needs,” Change Healthcare said in a statement. A unit of healthcare conglomerate UnitedHealth, Change Healthcare processes prescriptions to insurance for tens of thousands of pharmacies nationwide.

Persons: ” Carter Groome Organizations: CNN, Friday, Healthcare, White, Health, Human Services, Senior, American Hospital Association, First Health, Justice Department Locations: Maryland, Michigan

☆ OpenAI's legal headaches are adding up
▼ + stars: | 2024-03-01 | by ( Geoff Weiss | ) www.businessinsider.com time to read: +3 min

Even as it promises to disrupt the economy, OpenAI's legal headaches are adding up. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementOn Wednesday, The Wall Street Journal reported that the Securities and Exchange Commission was investigating whether OpenAI misled investors. AdvertisementIn December, The New York Times filed a suit against OpenAI and Microsoft, alleging Times articles had been used to train chatbots. In July, the FTC also began investigating OpenAI over data and privacy concerns to determine whether the company was in violation of consumer-protection laws.

Persons: Elon Musk, OpenAI, —, Tesla, Musk, Sam Altman, Jonathan Franzen, John Grisham, George R.R, Martin, That's, Sora, Axel Springer Organizations: SEC, Service, Microsoft, Street Journal, Securities and Exchange Commission, The New York Times, OpenAI, Times, Federal Trade Commission, FTC, Google, Business Locations: OpenAI

☆ This notorious Russian hacking group is threatening to release Trump court documents
▼ + stars: | 2024-02-29 | by ( Grace Eliza Goodwin | ) www.businessinsider.com time to read: +4 min

Hackers are threatening to leak stolen Trump court documents unless they get a ransom. LockBit is a Russia-based ransomware group that's made millions already by hacking victims. AdvertisementLockBit, a group of notorious Russian hackers, is threatening to release court documents it claims it stole from Georgia officials unless it gets paid a ransom. It's the latest scheme from a group that's frustrated international authorities and dodged shutdown attempts. LockBit is threatening to release Trump court documents it stole from the Fulton County, Georgia, election interference case unless the county paid up.

Persons: Trump, LockBit, —, Biden, that's, It's, aren't, Donald Trump's Organizations: Service, Trump, US Department of, Treasury, Treasury Department, Justice Department, Infrastructure Security Agency, Boeing, National Health Service, Royal Mail, Commercial Bank of China, Business, Fulton, FBI, Crime Agency Locations: Russia, Georgia, Fulton County , Georgia

☆ Use ChatGPT for mock interviews if you want to land a job, says ex-Disney recruiter
▼ + stars: | 2024-02-29 | by ( Sawdah Bhaimiya | ) www.businessinsider.com time to read: +2 min

Read previewHere's a way to use ChatGPT you may not have thought of: using its voice feature to help you practice for job interviews. Harnessing the chatbot's voice feature is a hack suggested by Simon Taylor , a former talent recruiter at Disney and Amazon-owned tech startup Graphiq. He told CNBC Make IT he'd tested it out and found the questions ChatGPT asked were "spot on." Taylor says the first step is pasting the job description into ChatGPT and telling it "I want to conduct a mock interview based on this job description." He said the hack is one way to practice answering potential job interview questions.

Persons: —, Simon Taylor, ChatGPT, Taylor, It's, OpenAI, that's Organizations: Service, Disney, CNBC, Business, ChatGPT

☆ How Hyundai Motor Group became the world's third-largest automaker
▼ + stars: | 2024-02-29 | by ( Robert Ferris | In | ) www.cnbc.com time to read: +2 min

Hyundai Motor Group is the world's third-largest automaker in the world by volume — but it wasn't always so. The three auto brands in the automaker's stable — Hyundai, Kia and Genesis — are nipping at the heels of well-established competitors, and winning an ever-growing list of industry awards. Tesla still dominates the electric vehicle industry, but Hyundai Motor Group is the second best-selling EV manufacturer in the U.S."On the electrification side, Hyundai has done a really great job," said Sam Abuelsamid, principal research analyst at Guidehouse Insights. "I think Hyundai Motor Group isn't a car company," said Jose Munoz, the global president and chief operating officer at Hyundai. Watch the video to learn more about how Hyundai became the third-largest global automaker.

Persons: William Barnett, Tesla, Sam Abuelsamid, They've, Jose Munoz Organizations: Hyundai Motor, Hyundai, Kia, American, Stanford Graduate School of Business, Guidehouse, United Auto Workers Locations: America, U.S, Singapore

☆ A countdown timer for the threatened release of Trump court documents disappeared from hacker website before it ticked down to zero
▼ + stars: | 2024-02-29 | by ( Jacob Shamsian | ) www.businessinsider.com time to read: +6 min

The ransom countdown timer for Fulton County disappeared from a hacking group's website. The hacking group, LockBit 3.0, had a timer set for 8:49 a.m. It posted a new countdown timer for the Fulton County documents initially set for March 2. Before the raid, the group said, they had been in negotiations over a ransom for the Fulton County documents. AdvertisementThe timer for Fulton County had previously disappeared from LockBit 3.0's site ahead of the February 20 raid.

Persons: Trump, —, Donald Trump's, Georgia —, LockBit, Biden, Fani, It's, Brian Krebs, Dan Schiappa, Schiappa, George Chidi Organizations: Fulton, Service, FBI, Justice, Trump, Republican, Department of Justice, Fulton County, Atlanta Journal, Business Locations: Georgia, Fulton County, Mexico, Fulton, Atlanta

☆ Cyberattack on health insurance IT giant continues to disrupt business for doctors, therapists
▼ + stars: | 2024-02-28 | by ( Sean Lyngaas | ) edition.cnn.com time to read: +6 min

“I’ve begun manually billing and I’m praying that I will be paid,” Disney told CNN. Lack of payment isn’t sustainableCarter Groome, chief executive of Health First Advisory, a cybersecurity firm whose clients include big health care organizations, estimated that some health care providers are losing more than $100 million per day because of the outage. “That’s just not sustainable in an industry with not a lot of cash on hand,” Groome told CNN. As of Wednesday morning, Change Health Care said the company’s affected network was still offline. Hackers using the malware have claimed a slew of attacks on US universities, health care providers and hotels in the last 18 months.

Persons: “ I’ve, ” Disney, Purvi, Parikh hasn’t, Carter Groome, That’s, ” Groome, ”, Leslie Porras, ” Porras, Tyler Mason, Mason, Parikh, ” Mason, Amy Cizik, Cizik, ” Cizik, Andrea Palm, ALPHV ransomware, John Riggi, ” Riggi Organizations: Washington CNN, CNN, Disney, Health, Advisory, Pipeline, ”, Healthcare, Care, “, Senior US, FBI, Human Service, Homeland Security, Reuters, Justice Department, American Hospital Association, AHA Locations: Maryland, New York, Utah, Salt Lake City

☆ Apple's EV exit shows the challenges of the once red-hot market
▼ + stars: | 2024-02-28 | by ( Dan Defrancesco | ) www.businessinsider.com time to read: +6 min

The ending is abrupt, but Apple's EV ambitions weren't easily realized. AdvertisementNurPhoto/Getty, Tyler Le/BIApple's departure shows how challenging the once red-hot EV market has become. In the long run, Apple's exit could even be spun as a win for the EV market. Less competition is rarely good, but some of Apple's employees could land at rival EV makers, providing a much-needed boost. OpenAI fires back at The New York Times.

Persons: Donald Trump, Nikki Haley, Tyler Le, Aaron Mok, weren't, Elon Musk, That's, Rivian, Spencer Platt, Mislav Matejka, Morgan Stanley's, Ellen Zentner, Zentner, Jamie Dimon, he's, Slaven, Jenny Chang, Rodriguez, Satya Nadella, It's, Reddit, isn't, Wendy's, Dan DeFrancesco, Hallam Bullock, Jordan Parker Erb Organizations: Republican, Apple, Bloomberg, Tesla, EV, Getty, Elon, Google, Microsoft, The New York Times, Times, Paramount, HP Locations: Michigan, China, New York, London

☆ Hackers threaten to release Trump documents from Georgia case if they don't get a ransom by Thursday
▼ + stars: | 2024-02-28 | by ( Jacob Shamsian | ) www.businessinsider.com time to read: +10 min

LockBit works with affiliates to hack companies and government agenciesLockBit 3.0's targets go far beyond just the Fulton County government. As of Wednesday, it had ongoing ransom demands for 11 different companies on its website in addition to the one for Fulton County. AdvertisementA Fulton County court administration spokesperson declined to comment. AdvertisementAt a press conference on February 20, Fulton County Commission Chair Robb Pitts said no ransom was paid. AdvertisementThe renewed ransom threat comes as Willis's investigation is beleaguered by a series of heated hearings playing out in a Fulton County courtroom.

Persons: —, Donald Trump —, Donald Trump's, Christopher Krebs, Dan Schiappa, LockBitSupp —, Biden, Donald Trump, Trump, Joe Raedle, Oz, Krebs, Alashe, LockBit, Fulton, Fani Willis, It's, George Chidi, Pool, Schiappa, Robb Pitts, Pitts, Willis Organizations: Service, Fulton, Business, FBI, United, Crime Agency, US Department of Justice, government's, Trump, Justice Department, Boeing, Commercial Bank of China, U.S, Trump Force, Atlanta Hartsfield, Jackson International Airport, Biden, Trump —, Trump . Fulton, Arctic Wolf, Atlanta Journal Locations: Georgia, Fulton, Mexico, Fulton County, Atlanta , Georgia, Russian, Trump . Fulton County, Atlanta, Krebs

☆ Walmart says hackers took over some Spark drivers' accounts and had access to their Social Security numbers
▼ + stars: | 2024-02-27 | by ( Alex Bitter | ) www.businessinsider.com time to read: +1 min

Hackers got into about 200 Walmart Spark accounts, the retailer said. The attackers also had access to Social Security numbers, dates of birth, and other personal information on drivers. Some Spark drivers previously said that other people appeared to be delivering orders with their accounts. AdvertisementHackers got access to some Walmart Spark drivers' accounts and personal information, including Social Security numbers. Hackers also had access to personal information on the drivers, including their Social Security numbers, driver's license numbers, dates of birth, names, and contact information.

Persons: — Organizations: Walmart, Social Security, Service, Social, Cybernews, Business

☆ An infamous hacking group is reportedly behind the cyberattack that has left US pharmacies reeling
▼ + stars: | 2024-02-27 | by ( Camilo Fonseca | ) www.businessinsider.com time to read: +3 min

A high-profile ransomware gang is responsible for the outage that has paralyzed US pharmacies, Reuters reported. Blackcat is behind the attack on UnitedHealth Group's claims management arm last week, per the report. The outage at Chain Healthcare, the payment management arm of healthcare giant UnitedHealth Group, was caused by a ransomware attack by hackers affiliated with Blackcat, Reuters reported, citing two unnamed sources. AdvertisementLast week's attack on Change Healthcare forced its parent company to disconnect its own systems "to prevent further impact," according to UnitedHealth Group. But experts aren't sure if the group responsible for last week's hack was sponsored by foreign actors.

Persons: Blackcat, UnitedHealth, —, Reddit, cybercriminals, Brett Callow Organizations: Reuters, Service, Healthcare, UnitedHealth, Blackcat, Caesars Entertainment, MGM Resorts, UnitedHealth Group, American Pharmacists Association, SEC, Colonial Pipeline, Google, Palo Alto Networks

☆ OpenAI says New York Times 'paid someone to hack OpenAI's products' in federal court filing
▼ + stars: | 2024-02-27 | by ( Grace Eliza Goodwin | ) www.businessinsider.com time to read: +3 min

Read previewIn response to The New York Times' lawsuit against OpenAI, the artificial intelligence company is clapping back, saying in a new federal court filing that the Times hired someone to "hack" OpenAI platforms. "The truth, which will come out in the course of this case, is that the Times paid someone to hack OpenAI's products," OpenAI's lawyers wrote in a motion filed in Manhattan federal court on Monday. Not only did the Times pay someone to "hack" OpenAI's products, the filing alleges, but it also gamed the system to produce misleading evidence for the case. "It took them tens of thousands of attempts to generate the highly anomalous results" outlined in the Times' complaint, OpenAI's filing says. "Normal people do not use OpenAI's products in this way," the filing continues.

Persons: —, OpenAI, George R, Martin, Sarah Silverman, John Grisham Organizations: Service, New York Times, OpenAI, Times, Business, Microsoft, The New York Times Locations: Manhattan

☆ Travelers are wrapping seatbelts around their legs to get comfortable on planes. Flight attendants say it's a bad idea.
▼ + stars: | 2024-02-27 | by ( Monica Humphries | ) www.businessinsider.com time to read: +3 min

Two flight attendants warned against the hack. AdvertisementWhile some commenters and TikTokers love the approach, two flight attendants told Business Insider it's a terrible idea. Jupiterimages/Getty ImagesBoth flight attendants said it could pose a safety risk"Absolutely not," CiCi, a flight attendant at a major airline, told BI. Lea told BI that emergency landings were the first thing that came to her mind when she saw the video. AdvertisementThankfully, both flight attendants said they had not seen passengers using the method on recent flights.

Persons: —, CiCi, Michael Wallace, Thrillist, Lea, @flightattendantbaelee, it's Organizations: Service, Tax, American Airlines

"Normal people do not use OpenAI's products in this way," OpenAI wrote in the filing. The news outlet's lawsuit, filed in December, seeks to hold Microsoft and OpenAI accountable for billions of dollars in damages. In the past, OpenAI has said it's "impossible" to train top AI models without copyrighted works. "We expect our ongoing negotiations with others to yield additional partnerships soon," OpenAI wrote in the filing. But in the filing, OpenAI says the content is vital to training today's AI models.

Persons: Sam Altman, OpenAI, Altman, Axel Springer, — CNBC's Ryan Browne Organizations: Economic, The New York Times, New York Times, Microsoft, House, Times, Bloomberg, CNN, Fox Corp, CNBC PRO Locations: Davos, Switzerland, Manhattan

☆ The UnitedHealth hack helped push Palo Alto Networks higher, says Jim Cramer
▼ + stars: | 2024-02-26 | by ( Jim Cramer | ) www.cnbc.com time to read: 1 min

In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailThe UnitedHealth hack helped push Palo Alto Networks higher, says Jim Cramer'Mad Money' host Jim Cramer looks at stocks on the move in the current market.

Persons: Jim Cramer Organizations: Palo Alto Networks

☆ Cyberattack leaves patients facing the choice to pay – or wait for their prescriptions
▼ + stars: | 2024-02-23 | by ( Sean Lyngaas | ) edition.cnn.com time to read: +5 min

It is only the latest in long list of hacking incidents that have roiled the health care sector in the last few years. Mara FurlichPrescription insurance processing at big university health systems in Indiana and California have also been disrupted, according to internal email correspondence at the health systems reviewed by CNN. In a regulatory filing Thursday, Change Healthcare’s parent firm said “suspected nation-state associated” hackers had breached some of their computer systems. The Change Healthcare spokesperson declined to comment when asked on what information the company based its assessment that foreign government-linked hackers could be responsible. The FBI and CISA did not respond for requests for comment on whether they agreed with Change Healthcare’s assessment on who was responsible for the hack.

Persons: Mara Furlich, Furlich, ” Furlich, Camp Pendleton, Luke Bonczyk, Abi, ”, “, CISA, Max Henderson Organizations: CNN, FDA, Healthcare, Naval Hospital, American Hospital Association, FBI, Infrastructure Security Agency, Department of Health, Human Services, HHS, Optum, “ Locations: United States, Detroit, Camp Pendleton, Southern California, Indiana, California

☆ This 10-second trick immediately makes you a better conversationalist, according to emerging Harvard research
▼ + stars: | 2024-02-23 | by ( Julia Pugachevsky | ) www.businessinsider.com time to read: +3 min

download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. This story is available exclusively to Business Insider subscribers. When it comes to conversations with new or new-ish people, there is one research-backed hack for "almost any time where you have that little bit of dread or a little anxiety" talking to someone, Duhigg told Business Insider. Brooks told Business Insider that her research is still ongoing. "If there's an uncomfortable silence, you know exactly what you're going to bring up."

Persons: —, Charles Duhigg, Duhigg, Alison Wood Brooks, Brooks, I'm Organizations: Service, Business, Harvard Business School, LSE, Imperial, Wharton, The New York Times

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