Starbucks is "one of the best, if not the best, first job in America," former CEO Howard Schultz said.
"Starbucks is probably one of the best, if not the best, first job in America."
"It's unprecedented, and that's why Starbucks doesn't need a union," Schultz said.
But Wednesday's hearing showed that some current and former Starbucks employees don't agree with that assessment.
Jaysin Saxton, a former Starbucks barista who lost his job in August at a Starbucks in Augusta, Georgia, also spoke at the hearing.