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New York CNN —Starbucks has displayed “egregious and widespread misconduct” in its dealings with employees involved in efforts to unionize Buffalo, New York, stores, a National Labor Relations Board judge said in an order Wednesday. Starbucks workers attend a rally as they go on a one-day strike outside a store in Buffalo, New York, November 17, 2022. “I don’t think a union has a place in Starbucks,” Schultz recently told CNN’s Poppy Harlow. But we as a company have a right also to say, we have a different vision that is better,” he said. “This is truly a historic ruling,” Gary Bonadonna Jr., manager of the Rochester Regional Joint Board of Workers United, SEIU, said in a statement issued by Starbucks Workers United.
[1/3] Starbucks workers attend a rally as they go on a one-day strike outside a store in Buffalo, New York, U.S., November 17, 2022. Employees at more than 280 out of its roughly 9,000 company operated U.S. locations have voted to join a labor union since 2021. The National Labor Relations Board (NLRB) has accused Starbucks of unlawful anti-union tactics at stores across the country, including allegedly firing pro-union workers. ISS concluded that "there seem to be credible reasons that may lend support to various accusations" raised by Workers United, the NLRB and Starbucks. Starbucks also said it "commenced efforts to conduct a human rights impact assessment" including labor rights, and that it expects to make the results available to shareholders.
Starbucks' interim CEO Howard Schultz said unions have no place at the company in a CNN interview. He said that unionization efforts reflect a "much bigger problem" beyond individual companies. Schultz, who stepped in as interim CEO of Starbucks in April 2022, told Harlow: "I don't think a union has a place in Starbucks." Schultz argued that Starbucks worker unionization efforts in America are reflective of a much bigger macro problem beyond the company itself. Unionization efforts from Starbucks workers began in Buffalo, New York in 2021 as workers grew tired of stores being consistently understaffed, poor working conditions during the pandemic, as well a demand for higher wages.
About 120,000 workers walked out of the job in 2022 — roughly 40,000 more than in 2021. Per new Bureau of Labor Statistics data, the number of major work stoppages that began in 2022 was higher than in 2021. Other data suggests that work stoppages of all sizes soared in 2022. All told, even BLS's official accounting of major stoppages shows an increased appetite for walking out. However, it still pales in comparison to previous highs; in 1952, the year with the highest recorded number of major stoppages, there were 470 walkouts.
New York CNN —Fifteen years ago, Howard Schultz reprised his role as Starbucks CEO, returning to the helm to help put the struggling company back on course. Even before he officially rejoined the company, Schultz was already alarmed by the union push. In the months since returning as CEO, Schultz has doubled down on his opposition to the union. “The fact that Starbucks workers are continuing to organize and win shows just how much workers need and desire a union,” Starbucks Workers United said in a statement to CNN. As a CEO, Schultz has been responding “very typically,” Givan said, in how strongly he’s opposed the union.
New York CNN —Tesla has fired more than 30 supporters of a nascent union at its Buffalo facility, just days after the organizing effort was announced, according to the union. The union, Tesla Workers United, has filed a complaint with the National Labor Relations Board alleging the company illegally fired its supporters. “I feel blind sided,” said Arian Berek, one of the fired employees quoted in the union’s statement. Starbucks Workers United’s first victory came in Buffalo, and it is particularly strong in Western New York. In the past, Tesla has been accused of illegally firing union supporters at its plant in California, its first to build cars.
CNN —Howard Schultz has declined Bernie Sanders’ request to testify before Congress. While Starbucks Workers United has sought better pay and benefits, the company has apparently put efforts into retaliating against workers who tried to unionize. About 100 Starbucks stores across the U.S staged a three-day strike in December, following a one-day strike in November, to protest unfair labor practices. One of the main reasons Starbucks workers organized is to hold billionaire executives, like Schultz, accountable for their actions,” Starbucks Workers United said in a statement to CNN. A total of 338 Starbucks stores have voted to unionize since 2021, 282 have been certified across 36 states and 56 didn’t get certified.
Insider spoke to five Starbucks workers around the US who reported faulty lids. The workers said lids don't fit cups and regularly spill on customers. Starbucks didn't comment on the lids, but the company has dealt with supply chain problems in the past. The situation was so dire in December that he estimates he was throwing about 50% of lids away as they were unusable, he told Insider. "Cup and lid issues were way less common before the pandemic" a worker in Pennsylvania who has been at Starbucks since 2018 told Insider.
Jan 19 (Reuters) - A U.S. labor board official is seeking a rare order requiring Starbucks Corp (SBUX.O) to collectively bargain with workers at a Florida store, even after they voted against unionizing by a nearly two-to-one margin. Workers at the Estero, Florida store voted 21-11 in May against forming a union amid a nationwide organizing campaign that has involved hundreds of Starbucks locations. The campaign, Starbucks Workers United, has won elections at more than 260 U.S. stores and has lost about 70 elections since late 2021. The regional director is asking the board to issue a "bargaining order" forcing Starbucks to recognize and bargain with the union at the Estero store. Starbucks is facing similar claims in a pending case involving a Buffalo, New York store where workers voted against unionizing in 2021.
Starbucks workers around the U.S. are planning a three-day strike starting Friday as part of their effort to unionize the coffee chain’s stores. More than 1,000 baristas at 100 stores are planning to walk out, according to Starbucks Workers United, the labor group organizing the effort. On Nov. 17, workers at 110 Starbucks stores held a one-day walkout. Tambellini said workers are protesting understaffed stores, poor management and what she calls Starbucks’ “scorched earth method of union busting,” including closing stores that have unionized. Workers United noted that Starbucks recently closed the first store to unionize in Seattle, the company’s hometown.
They also wanted a better tipping option. “One of the first public demands that we made last fall, when our campaign launched, was for credit card tipping,” the Starbucks Workers United said in a statement to CNN. The coffee chain has for years allowed customers to tip when they pay using their Starbucks card in the Starbucks app, or to leave a cash tip. But Starbucks (SBUX) only started rolling out the credit and debit card tipping system, which is now available nationally, in September. “Even though union-representated workers do not have credit card tipping at the moment, it still feels like a union victory,” she said.
New York (CNN) About 100 Starbucks stores across America will be on strike for the next three days, as the union attempts to turn up the pressure in it year-long battle with the coffee retailer. This is the second widespread strike by Starbucks Workers United, which staged a one-day strike in November on the day that Starbucks had it "red cup day" promotion, giving away reusable holiday cups. The union said it has so far won votes at 270 Starbucks stores. "We're demanding fair staffing, an end to store closures, and that Starbucks bargain with us in good faith." And it has blamed the union for the lack of progress at the bargaining table.
About 30 Starbucks employees at the New York store will participate in the vote, Bloomberg reported. One of the Starbucks Amazon Go stores is considering unionizing this week. Roughly 30 Starbucks employees at the Times Square location will decide on December 15 whether to join Starbucks Workers United. The workers were protesting "short staffing and the company's failure to bargain with union stores," Starbucks Workers United said in a press release. A Starbucks Amazon Go cafe StarbucksBoth Amazon and Starbucks have cultivated reputations as progressive employers and pushed back against unionsBoth companies have painted themselves as forward-thinking on worker treatment and benefits.
But more recently, a tip prompt on credit card payments has been added as well. At the same time, those disgruntled at finding a new tip prompt generally direct their pique at the wrong target. Most either express pleasure at the opportunity to better compensate Starbucks workers or outrage at the expectation of the surcharge. At the same time, those disgruntled at finding a new tip prompt generally direct their pique at the wrong target. There are two types of tip creep inching ever upward like a vine snaking its way along a trellis.
Starbucks is expanding its new credit card tipping system across the US. "Starbucks customers have multiple options for showing their appreciation for our store partners," the coffee chain told Insider in a statement. Workers that spoke to Insider said they averaged an extra $1 to $2 per hour in credit card tips. For workers who aren't sold on the new system, the problem is more about the customers rather than the tipping itself. A Starbucks spokesperson told Insider that the update was suggested by workers in discussion sessions with employees on pain points and ways to improve the experience.
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