The data also found that 41% of customers say they do not feel the water provided by their local utility is safe to drink.
Power ranked the states with the best and worst tap water based on its U.S. Water Utility Residential Customer Satisfaction Study.
It measures satisfaction among residential customers from 92 water utilities, or companies, around the U.S. that deliver water to populations of at least 400,000.
The states were ranked based on responses from 32,833 residential water utility customers from June 2023 through March 2024.
Last year, the special report focused on asking customers about the reliability and quality of their water, and this year, it was solely focused on the quality.
Persons:
Ramah Vaughn
Organizations:
Gallup, Power, CNBC
Locations:
U.S, .