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☆ Diners love the control tipping gives them over servers
▼ + stars: | 2023-10-25 | by ( Nancy Luna | ) www.businessinsider.com time to read: +2 min

About 62% of diners say the amount their expected tip "has become too expensive." Yet, diners say they love the "control" tipping gives them. But according to a new survey, consumers love the power that comes with tipping. "Diners report negative feelings about tipping as an idea, but they enjoy the control it gives them. AdvertisementAdvertisement"As tipflation sweeps the US, two-thirds of American diners say too many places are asking for tips these days," the survey reported.

Persons: —, BentoBox Organizations: Service, & ' $

☆ I tried Sweetgreen's new meals, and the chicken dinners blow the chain's salads out of the water
▼ + stars: | 2023-10-24 | by ( Nancy Luna | ) www.businessinsider.com time to read: +2 min

Insider was invited to the chain's test kitchen in Los Angeles to try the new dishes. AdvertisementAdvertisementWhen I reviewed Sweetgreen and Cava last month, I found the most superb thing on the Sweetgreen menu was not a salad. They've tested a few of these protein-packed meals over the years. But, the hot honey chicken has been the only core item on the plates menu for the past few years. Besides the new meals, we also tried a third grain the chain is adding to the menu and new toppings such as crispy onions.

Persons: —, Sweetgreen, Nicolas Jammet, Chad Brauze Organizations: Service Locations: Chipotle, Los Angeles, Cava, Angeles

Stover is one of the leaders who helped design two generative AI tools for GE Appliance's SmartHQ app, including the SmartHQ Assistant and a recipe-generating tool called Flavorly AI. When using Flavorly AI, users can select a breakfast, lunch, appetizer, dinner, or dessert option for generating a recipe. Stover sees generative AI continuing to change the appliance industry, by making appliances more personalized for users. He also thinks there's an opportunity for generative AI in appliances to cross over into the wellness space. "I think there are teachable moments with generative AI.

Persons: Shawn Stover, Stover, there's Organizations: SmartHome Solutions, GE, GE Appliances SmartHome, GE Appliances, GE Appliance's, Google, Consumers

☆ Starbucks sues worker union, saying customers are 'chastising' the coffee chain and vandalizing stores over pro-Palestinian social media posts
▼ + stars: | 2023-10-19 | by ( Nancy Luna | ) www.businessinsider.com time to read: +5 min

Starbucks sued Starbucks Workers United and affiliates, alleging trademark infringement. In a trademark-infringement lawsuit filed Wednesday, Starbucks accused Starbucks Workers United, and an affiliate, Iowa City Starbucks Workers United, of damaging the brand's reputation. The Starbucks union is an SEIU affliate. Starbucks Workers United countersued the chain in federal court in Pennsylvania, asking to be allowed to continue to use the circular green Starbucks Workers United logo. "Starbucks Workers United did not make a "statement" let alone multiple "statements" advocating for violence, nor did the union take a "position" supporting violence."

Persons: —, Benjamin Netanyahu, David, chastising, Sara Kelly Organizations: Starbucks, Starbucks Workers United, Service, Iowa City Starbucks Workers United, Employees International Union, SEIU, Hamas, Starbucks Workers, Seattle Starbucks Reserve, Workers United, Starbucks Coffee Company Locations: Palestinian, Palestine, Israel, Israeli, Gaza, Iowa City, Rhode, Pennsylvania

☆ Cava could be the next Chipotle. I've tried both chains and the battle is close.
▼ + stars: | 2023-10-19 | by ( Nancy Luna | ) www.businessinsider.com time to read: +2 min

Cava is billed as the Mediterranean version of Chipotle, and is stealing the burrito chain's fans. Gen Z loves Cava for its bold flavors while some Chipotle fans have grown tired of the fresh-Mex brand. We tried both Chipotle and Cava to see whose food is best. Cava, billed as a Mediterranean version of Chipotle, went public in June and is red hot. So, I set out to compare Cava and Chipotle in a head-to-head battle.

Persons: Gen Z, —, Chipotle, Cava, I've, doesn't, Chipotle's Organizations: Service Locations: Cava, Canada, France, Germany, Chipotle, Orange County , California

☆ These 53 college towns 'eat the most Chipotle' — and the chain will reward them by staying open until midnight on Halloween
▼ + stars: | 2023-10-18 | by ( Nancy Luna | ) www.businessinsider.com time to read: +5 min

Chipotle said it plans to keep 53 college-town stores open until midnight on Halloween. The chain said it is targeting college towns popular with Gen Z, a group that likes to eat late. But instead of going national with its late-night business, Chipotle is targeting "college towns that eat the most Chipotle," the chain announced Wednesday. The fresh-Mex chain, which has more than 3,250 restaurants, said 53 college towns will stay open until midnight on Halloween – a busy night for the brand. "Over the past two years, Chipotle has seen a 30 percent increase in transactions after 8 p.m. on Halloween and 81 percent of 18- to 26-year-olds surveyed reported wanting to see Chipotle open until midnight," the chain said.

Persons: Chipotle, Gen Z, —, Gen, Wendy's, Ann Arbor Organizations: Service, Nation's Restaurant, Way, University Avenue South, Fowler, Boulevard Georgia, Ponce De, State Street, College, Salisbury, State Street East, Street New, Broadway, Tryon, Franklin, Court Street Oxford, Clifton, Clemson, Street, State, Montgomery, Ogden Locations: North Carolina , Ohio, Florida, Alabama, Tuscaloosa, Arizona, Tempe, Flagstaff, Way California, La Jolla, Berkeley, Angeles, Colorado, Boulder, Gainesville, University Avenue South Miami, Tampa, Orlando, Atlanta, Ponce, Ponce De Leon Ave, Athens, Illinois, Champaign, Indiana, West Lafayette, State Street Bloomington, Kirkwood Avenue Louisiana, Baton Rouge, Maryland, Salisbury, Salisbury Boulevard Michigan, State Street East Lansing, Minnesota, Minneapolis, Mississippi Oxford, Missouri, Columbia, Street New York, Vestal, York, Broadway North Carolina, Raleigh, Charlotte, Greenville, Wilmington, Ohio, Columbus, Cincinnati, Dayton, Oklahoma, Carolina, Tennessee, Nashville, Knoxville, Avenue Texas, Waco, Lubbock, Pennsylvania, Philadelphia, Utah, Salt Lake City, Wisconsin, Madison, Street Milwaukee, Ogden Avenue Washington

☆ Chick-fil-A to shell out $4.4 million in cash and gift cards after customers accused it of inflating delivery prices, report says
▼ + stars: | 2023-10-17 | by ( Nancy Luna | ) www.businessinsider.com time to read: +4 min

Chick-fil-A reportedly has settled a lawsuit accusing the chain of inflating delivery prices. According to the suit, Chick-fil-A was then "secretly inflating menu prices on delivery orders only." The suit alleged that the chain was inflating base menu prices by as much as 30% on delivery orders compared to in-store prices. "On delivery orders only, Chick-fil-A secretly marks up food prices for delivery orders by a hefty 25-30%," the suit states. "This is one reason – among many – why DoorDash encourages restaurant partners to maintain delivery menu prices that more closely reflect in-store menu prices."

Persons: —, TopClassActions, Nancy Luna, DoorDash Organizations: Service Locations: Georgia

☆ McDonald's caught up in Israel-Hamas war as franchisees in the Middle East pledge aid to different sides
▼ + stars: | 2023-10-16 | by ( Nancy Luna | ) www.businessinsider.com time to read: +3 min

Last week, McDonald's Israel began donating meals daily to the Israel Defence Forces. Two days later, McDonald's Oman said it had donated $100,000 to help the people of Gaza. "We stand with Gaza in these difficult times," McDonald's Oman said in a statement posted on X, formerly known as Twitter. Meanwhile, McDonald's Israel said it will continue donating thousands of meals daily to "our forces across the country." As the two McDonald's franchise groups back different sides of the Israel-Hamas war, McDonald's Pakistan weighed in by distancing itself from McDonald's Israel.

Persons: McDonald's Israel, McDonald's, —, Al Daud, Benjamin Netanyahu Organizations: Israel Defence Forces, Service, McDonald's, SIZA Foods, . Ltd ., McDonald's Corp Locations: McDonald's Oman, Gaza, Israel, Oman, Pakistan, . Ltd . Pakistan, Chicago

Six major candidates — four Republicans, one Democrat and one independent — are vying for the seat that is being vacated by Gov. With Edwards unable to run due to consecutive term limits, the election opens a huge opportunity for Republicans to win Louisiana’s top position. Louisiana is one of three states with a gubernatorial election this fall, along with Mississippi and Kentucky. State Rep. Richard Nelson withdrew from the race in September and endorsed Landry but will remain on the ballot per state election laws. With four significant GOP candidates vying for the position, Democrats are hopeful that Wilson, their sole major candidate, will succeed.

Persons: Donald Trump, John Bel Edwards, Edwards, Jeff Landry, Trump, Steve Scalise, Landry, Sen, Sharon Hewitt, Hunter Lundy, John Schroder, Stephen Waguespack, Bobby Jindal, Shawn Wilson, Richard Nelson, Wilson, Tim Temple, Republican Kyle Ardoin, Ardoin, Clay Schexnayder, Nancy Landry, Mike Francis, Gwen Collins, Brandon Trosclair Organizations: Republicans, Gov, Democratic, Republican, U.S, GOP, Democrat, Transportation, Development Department, State, Democratic Party Locations: BATON ROUGE, La, Louisiana, Mississippi, Kentucky, Lake Charles

☆ TikTokers are hacking Starbucks' app to get cheap drinks
▼ + stars: | 2023-10-13 | by ( Nancy Luna | ) www.businessinsider.com time to read: +5 min

TikTokers are hacking Starbucks' mobile app to get drinks at a deep discount. One TikToker said she knocked off about 50% on a venti iced coffee with her mobile app hack. In the video, the University of Virginia student demonstrates how she creates a large iced latte at Starbucks for half the price, or under $4, by hacking the chain's app. AdvertisementAdvertisementShe describes how to get more bang for your buck by ordering an iced drink with no ice. "This is the money-saving hack Starbucks does not want you to know about," she said.

Persons: —, TikToker, creamer, @jadeleasy, Jade, It's, Chipotle Organizations: Service, University of Virginia, Starbucks Locations: Orange , California, Americano

☆ Taco Bell throws shade at McDonald's with debut of 'premium' nuggets. 'This is real chicken.'
▼ + stars: | 2023-10-12 | by ( Nancy Luna | ) www.businessinsider.com time to read: +4 min

Taco Bell is testing Crispy Chicken Nuggets made with all white meat. Chain reps threw shade at rivals like McDonald's when describing the quality of the Taco Bell nuggets. Taco Bell is also going after McDonald's at breakfast with the nationwide debut of breakfast tacos. According to McDonald's website, "McDonald's Chicken McNuggets are made from 100% chicken breast meat. Taco Bell rolling out Toasted Breakfast Tacos nationwideTaco Bell says its new toasted breakfast tacos are part of a plan to step up the chain's breakfast game.

Persons: Taco, Bell, —, Jessica Perri, Chef Brett Pluskalowski, didn't, Taco Bell, Nancy Luna, that's, Pluskalowski, Honey, Perri, There's, Jessica Wilson, Wilson, Taco Bell Taco Bell, Mark King, King Organizations: Taco Bell, Bell, Service, Taco, Minneapolis . Locations: Irvine , California, Minneapolis

A participant stands near a logo of IMF at the International Monetary Fund - World Bank Annual Meeting 2018 in Nusa Dua, Bali, Indonesia, October 12, 2018. U.S. Treasury Secretary Janet Yellen has said China, the world's largest sovereign creditor, has been a roadblock to debt relief. IMF member countries will discuss the crisis lender's shareholding structure at annual meetings in Morocco next week. The U.S. is pushing instead for IMF member countries to agree to contribute more funds to boost lending firepower, but keeping the U.S.-dominated shareholding structure unchanged. Without naming China, he said this would include doing more on debt relief and providing more exchange rate transparency -- longstanding Treasury criticisms of Beijing.

Persons: Johannes P, Nancy Lee, Janet Yellen, Lee, Jay Shambaugh, Shambaugh, Andrea Shalal, David Lawder, Andrea Ricci Organizations: IMF, International Monetary Fund, REUTERS, Rights, International Monetary, U.S, Treasury, Center for Global Development, U.S . Treasury, Thomson Locations: Nusa Dua, Bali, Indonesia, U.S, China, Morocco, India, Brazil, Beijing

☆ Taco Bell, Chipotle, and other chains pay managers as much as $180,000. Here's what it takes to land a high-earning fast-food job.
▼ + stars: | 2023-09-30 | by ( Nancy Luna | ) www.businessinsider.com time to read: +11 min

Since the pandemic, fast-food workers have fled the sector, leaving restaurant chains struggling to find help. But how have fast-food general managers, whose duties range from dealing with fussy customers to inventory management, fared over the years? "While Taco Bell Corporate cannot mandate salaries and wages of franchisees, we offer competitive pay rates and encourage franchisees to do the same," Taco Bell said. The chain said 54% of Taco Bell general managers started as restaurant-level workers. Taco Bell President and Chief Operating Officer Mike Grams began his career as an assistant general manager in Detroit, Michigan.

Persons: —, That's, Taco Bell, Burger, Lynsi Snyder, Nancy Luna, Snyder, Harry, Esther Snyder, Matt Marton, Taco, Mike Grams, Chipotle, Scott Boatwright, Edison Graff, Danny Meyer, Angela Campbell, Campbell, Nordstrom, Jersey Mike's, Sweetgreen, John Wooden Organizations: Service, Bureau of Labor Statistics, Taco Bell, Bell, Taco Bell President, LinkedIn, Shake, GMs, The, Shack, Jersey Mike's, Restaurant Business, UCLA Locations: McDonald's, Irvine , California, Taco, Detroit , Michigan, Chipotle, Newport Beach , California, Canada, France, Germany, Las Vegas , Nevada, Las Vegas, Campbell, The New York, Jersey, Charlotte , North Carolina, Charlotte, Seattle, Arlington , Virginia

☆ Fast-food workers will make $20 an hour in California. Here's why Panera Bread was exempted from the new law.
▼ + stars: | 2023-09-29 | by ( Nancy Luna | ) www.businessinsider.com time to read: +3 min

A new California law increases the hourly wage for fast-food workers to $20 an hour in April 2024. AdvertisementAdvertisementStarting next April, 557,000 fast-food workers in California will get a nearly 30% pay increase to $20 an hour at 30,000 restaurants in the state. It's unclear how restaurant chains like Panera Bread came to be exempt from the fast-food law. Under the new law signed by Newsom, thousands of fast-food workers making minimum wage in the state will get another increase to $20 an hour in April. Besides dropping the minimum wage boost to $20 an hour, the new law allows a fast-food council to adjust only wages.

Persons: Gavin Newsom, —, Newsom, Boudin Organizations: Service, California Gov, FAST Locations: California

☆ I tried the salads and savory bowls at Sweetgreen and Cava. Both chains are Gen Z favorites — but there's a clear winner.
▼ + stars: | 2023-09-28 | by ( Nancy Luna | ) www.businessinsider.com time to read: +2 min

Cava, billed as a Mediterranean version of Chipotle, went public in June. AdvertisementAdvertisementNewly minted Wall Street darling Cava is a fast-casual chain that sells grain bowls and pitas in an assembly-style format. Rival Sweetgreen, whose shares have plummeted since the company went public in 2021, sells premium salads and warm bowls. It's about two miles from a Cava restaurant in Orange County, the home base of top fast-food brands such as Chipotle and Taco Bell. So, I decided to try the two chains to see why they have such a devoted following among Gen Y and Gen Z consumers.

Persons: —, Sweetgreen, Taco, I've, Gen Y Organizations: Service, Taco Bell, Tender Greens Locations: Los Angeles, Naperville , Illinois, Cava, Tustin , California, Orange County, Base

☆ DoorDash, Instacart, and GrubHub drivers say they're being booted from their delivery jobs without notice — and the services won't tell them why
▼ + stars: | 2023-09-26 | by ( Alex Bitter | Nancy Luna | ) www.businessinsider.com time to read: +13 min

Unexplained deactivations are commonplace for some gig workers, according to accounts from drivers. The agent on the other end approved it, he told Insider, and assured him that it wouldn't negatively affect him. Sudden, unexplained deactivations have become commonplace for workers on gig delivery apps, according to accounts from these workers. Grubhub and DoorDash told Insider that employees determined the deactivations of drivers. Do you work for Instacart, DoorDash, Uber Eats, or another delivery service and have a story idea to share?

Persons: —, Uber, would've, they'd, Steve, Jason Picon, Jason, Grubhub, Michael Loccisano, Instacart, Rikki Nudelman, I've, DoorDash, Nudelman, we're, New York City, Sergio Avedian, Guy, Avedian, Carsten Koall, Uber hadn't Organizations: Service, Grubhub, Santa Barbara, DoorDash, New York Daily News, Tribune, Getty, Walmart Locations: Oregon, Virginia, Texas, California, Central California, Los Angeles, Santa, New York, New York City Ribeiro, New, Seattle, deactivations, Berlin

☆ McDonald's franchisee group pushes back against 'detrimental' fee hike
▼ + stars: | 2023-09-25 | by ( Nancy Luna | ) www.businessinsider.com time to read: +4 min

McDonald's is increasing its royalty fee from 4% to 5% of gross sales for select franchisees. AdvertisementAdvertisementMcDonald's decision to increase its royalty fee for the first time in 30 years is sparking a backlash from a key franchisee advocacy group representing about 1,000 McDonald's franchisees. AdvertisementAdvertisementThe email was sent after McDonald's told operators and employees it plans to increase its monthly royalty fee, formerly called a service fee, from 4% to 5% of gross sales. McDonald's told Insider on Monday that the "claim that McDonald's is getting rid of services simply isn't true." The royalty fee hike comes as McDonald's plans to increase its new unit growth.

Persons: —, McDonald's, NOA, Joe Erlinger Organizations: Service, National Owners Association, CNBC

☆ See Chipotle's new robots that can crank out nearly 200 burrito bowls an hour
▼ + stars: | 2023-09-22 | by ( Nancy Luna | ) www.businessinsider.com time to read: +2 min

Chipotle is working with Hyphen, a startup that uses robotics to make up to 180 bowls per hour. The chain is testing an automated kitchen line by Hyphen to prepare digital orders, a $3 billion business for Chipotle. But unlike other tech firms, Hyphen has buy-in from Chipotle, one of the industry's most innovative brands. Chipotle invested in Hyphen in 2022 and started piloting its robotics this year in a lab near the chain's Newport Beach, California, headquarters. Based in San Jose, California, Hyphen recently gave Insider an exclusive first look at how it uses robotics to make up to 180 bowls per hour.

Persons: Chipotle, Brian Niccol, Niccol Organizations: Service, Chipotle Locations: Wall, Silicon, Chipotle, Beach , California, San Jose , California

☆ Starbucks' dome lids are infuriating baristas and embarrassing customers
▼ + stars: | 2023-09-21 | by ( Gloria Dawson | Nancy Luna | ) www.businessinsider.com time to read: +4 min

Some Starbucks baristas say the company's dome lids are difficult to attach to cups. The dome lids are also getting heat from Starbucks customers. "This is our plea to Starbucks to make the tall dome lids differently because they don't work," she says. A Starbucks spokesperson told Insider, "Dome lids are used for any cold beverage that is topped with whipped cream." AdvertisementAdvertisement"When the TikTok community cancels us because we have dome lids instead of flats."

Persons: it's, Laxman Narasimhan, They've, I've, TikTok, Juice Organizations: Starbucks, Service Locations: Wall, Silicon, Ohio, Virginia

☆ I compared Jersey Mike's sandwiches to Subway's new deli-sliced subs. The contest was closer than I expected.
▼ + stars: | 2023-09-20 | by ( Nancy Luna | ) www.businessinsider.com time to read: +1 min

This summer, Subway introduced a new line of meat and cheese-heavy sandwiches dubbed Deli Heroes. We compared the subs to equivalent sandwiches at Jersey Mike's. Jersey Mike's hand-slices its meat and cheeses before customers, so comparing the two brands seemed like a legit mano a mano challenge. Still, some might think it's an unfair matchup to compare Jersey Mike's to Subway, as my friend suggested. All subs were purchased at restaurants in Orange, California, so prices may vary elsewhere.

Persons: munching Organizations: Service, Subway, Jersey Locations: Jersey, Wall, Silicon, Orange , California

☆ Woman sues McDonald's over hot coffee spill nearly thirty years after the original infamous coffee lawsuit
▼ + stars: | 2023-09-19 | by ( Nancy Luna | Jennifer Ortakales Dawkins | ) www.businessinsider.com time to read: +2 min

A San Francisco woman is suing McDonald's over a hot coffee that spilled and burned her. The coffee spilled and gave her severe burns in her groin area, the court filing said. The most famous scalding incident came in 1994 when 79-year-old Stella Liebeck sued McDonald's for a hot coffee burn. Liebeck initially received a $2.9 million jury award after receiving third-degree burns from spilled McDonald's coffee. Years later in 2014, a Los Angeles woman sued McDonald's for allegedly serving her a hot coffee drink that badly burned her.

Persons: McDonald's, Mable Childress, San Francisco McDonald's, Childress, Peter Ou, Stella Liebeck, Liebeck Organizations: Service, San Locations: Francisco, Wall, Silicon, San Francisco, Los Angeles

☆ Chick-fil-A plans UK restaurants opening after previously facing backlash from LGBTQ+ rights activists
▼ + stars: | 2023-09-18 | by ( Nancy Luna | ) www.businessinsider.com time to read: +2 min

Chick-fil-A pulled out of the UK in 2019 after it faced backlash from LGBTQ+ activists. The chain no longer makes those donations and now plans to return to the UK with five stores. It's been four years since the chain retreated from the country after facing backlash for its history of donating to anti-LGBTQ+ organizations. But the chain's reputation for making significant donations to right-wing groups with a history of anti-LGBTQ+ work prompted waves of protests. "From our earliest days, we've worked to positively influence the places we call home, and this will be the same for our stores in the UK," Symonds said in a statement.

Persons: It's, Dan Cathy, Chick, Truett Cathy, Joanna Symonds, we've, Symonds Organizations: Service, of Christian Athletes, Salvation Army Locations: Wall, Silicon, Europe, Asia, North America, The Atlanta, Reading, Berkshire, England

☆ Taylor Swift helped lift the US economy this summer with her Eras Tour — she can't get back to the states soon enough
▼ + stars: | 2023-09-17 | by ( Cork Gaines | ) www.businessinsider.com time to read: +7 min

After five months and 53 shows, the economic impact of Swift's "The Eras Tour" was monumental and non-stop. Consider the following:"Taylor Swift's 'Eras' tour is rewriting the playbook of entertainment economics," Chris Leyden, director of growth marketing at SeatGeek told CNN. "It's no surprise that people are flocking to this Eras Tour experience in what is increasingly an otherwise digital environment we live in." AdvertisementAdvertisementOne Swiftie who spoke with Insider called their "Eras Tour" trip "a little bit concert, a little bit vacation." — Taylor Swift, who is releasing a film version of "The Eras Tour."

Persons: Taylor Swift, Swift, Taylor, Chris Leyden, SeatGeek, She's, —, Omar Vega, Alice Enders, Grace Smith, Andrew Heilmann, Robert Douglas, Cork, Oppenheimer, Klaus Vedfelt Piper, Nancy Lazar, Lazar, Barbie, — Taylor Swift, Charlie Harding Organizations: Service, CNN, Bloomberg News, Enders Analysis, World Trade Organization, MediaNews, Denver, Getty, Moody's, Cork Gaines, Bloomberg, Global, Fox News Digital, WGA Locations: Wall, Silicon, Arlington , Texas, LA, —, Hollywood

☆ From taking orders to cutting avocados, AI is solving the labor shortage problem for fast-food chains
▼ + stars: | 2023-09-14 | by ( Nancy Luna | ) www.businessinsider.com time to read: +8 min

Checkers & Rally'sLast year, Checkers & Rally's became one of the first big chains to implement widespread use of AI-powered voice assistants. Out of the 803 Checkers and Rally's restaurants, voice AI was live in 390 as of August. AdvertisementAdvertisementSoundHound, best known as a music-recognition app, has spent years perfecting its conversational voice AI bots. Sister burger chains Carl's Jr. and Hardee's also announced plans to test Presto's AI voice bots this year. Hardee's and Carl's Jr. are also testing voice AI bots by OpenCity.

Persons: DoorDash, Deloitte, Keyvan Mohajer, it's, Mohajer, Schier, Rally's, Domino's, ConverseNow, SoundHound, SoundHound's Mohajer, Beef, Chippy, Rebecca Harrington, McDonald's, Carl's Jr, Del, Carl's, Hardee's, Presto, Taco, Chris Turner, Turner, Taco Bell Organizations: Service, Chipotle, Industry, National Restaurant Association, Deloitte, Wingstop Tech, Anthony's, Slim, Dialog, Taco Bell, Taco, Yum Brands Locations: White, Wall, Silicon, McDonald's, Texas, California , Texas, Florida, Chicago, Thai, Newport Beach , California, Del Taco, Mexican, Southern California, Taco Bell's

☆ McDonald's fans are mourning the loss of self-serve soft drinks, saying it's the 'end of an era' and a 'tremendous loss'
▼ + stars: | 2023-09-14 | by ( Jennifer Ortakales Dawkins | Nancy Luna | ) www.businessinsider.com time to read: +5 min

McDonald's is nixing its self-serve soft drinks and customers are expressing their dismay. Fans of the fast-food chain said the switch was the "end of an era" and a "tremendous loss." Some people expressed concerns about the cleanliness of the soda machines and that perhaps the new method would be more sanitary. "I went to a McDonald's that was doing this already I waited for 15 mins for a refill on the drinks," wrote Alexis Coon. "They aren't staffed to refill drinks," wrote Wil Rabquer.

Persons: Hali Palombo, refills, Drew Powell, Meg Herman, McDonald's, Mike Schario, Karen Henderson, McDonald's didn't, that's McDelivery, Hannah Wismer, Alexis Coon, Wil Rabquer, Steve Tuck, Joseph Hall Organizations: Service, Beverage, Facebook Locations: Wall, Silicon, McDonald's, California, Nebraska, Northern California

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