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Jeff Bezos doesn't jam-pack his schedule or set strict time blocks for all his meetings. "I don't keep to a strict schedule," Bezos said, in an episode first released in December 2023. "My meetings often go longer than I plan for them to, because I believe in [mind] wandering." "When I sit down [in] a meeting, I don't know how long the meeting is going to take if we're trying to solve a problem," Bezos said. He added that "a lot of people feel like wandering is inefficient," but studies show that a divergent mind can actually boost a person's productivity, creativity and happiness.
Persons: Jeff Bezos, , Forbes —, Lex Fridman, Bezos Organizations: Origin
So, whether you want help recognizing the toxic employees around you — or you'd like to avoid becoming one yourself — watch out for these three red flags, CEOs say. The entitled employeeDon't ever act like you're owed a promotion or raise, says Tom Gimbel, CEO of staffing and recruiting firm LaSalle Network. "[People who say] 'I'm only going to do what's in my job description, I'm not going the extra mile, I'm not going to commit time to this' and expect to be rewarded" aren't desirable employees, Gimbel tells CNBC Make It. Sometimes, employees are caught off-guard when colleagues with less tenure get promoted first, but time alone doesn't entitle anyone to a promotion. When the employee turned in the work, it contained a noticeable error — and they blamed Fox, saying her instructions were unclear.
Persons: Tom Gimbel, I'm, Gimbel, Talia Fox, Fox Organizations: Society of Human Resource Management, LaSalle Network, CNBC, KUSI
One common type of good boss really sticks out from the rest, says workplace culture expert Tom Gimbel: the people person. Traditionally, good bosses have skills in areas like time management, constructive criticism and simply being able to help co-workers through day-to-day tasks. "The more authentic you are, the more people are going to connect with you and enjoy your company," Gimbel tells CNBC Make It. Here's how you, too, can become a "people person" at work, experts say. Sharing stories with the people around you shows that you want to build a relationship with them, and reminds them that they can "laugh a little bit and enjoy our work," Gimbel adds.
Persons: Tom Gimbel, Michael Scott, NBC's, Ava Coleman, ABC's, Abbott, Gimbel, levity, Bonnie Low, Kramen, they're Organizations: LaSalle Network, CNBC Locations: Chicago
"People who are mentally tough stay mentally tough because they don't slip easily into shame or self-criticism or self-loathing." Instead of rushing to recover from a tough situation, give yourself time to feel your emotions, psychologist Cortney Warren wrote for CNBC Make It last year. "A key component of resilience is emotional flexibility, or the ability to regulate your feelings and reduce their intensity in a given situation," wrote Warren. 'No'Imagine this: You're dealing with your jam-packed work schedule when a colleague asks you to help them finish an assignment. Don't feel guilty for putting yourself first and saying no, according to psychologist Jessica Jackson.
Persons: Brené Brown, Brown, Cortney Warren, Warren, Judy Ho, Jessica Jackson, Jackson Organizations: CNBC
If you want people to listen to you, you need to be clear and concise. Using "ums" and "uhs" in your next conversation or presentation won't help you get your point across. "You can turn that into a one-minute talk, a 10-minute talk, a 20-minute talk or even an hour and a half talk." Even telling yourself things like "I'm capable" or "I'm confident" can help you "overcome nerves and get grounded," Taylor advised. Plus, sign up for CNBC Make It's newsletter to get tips and tricks for success at work, with money and in life.
Persons: Talia Fox, Fox, I've, Simon Taylor, Taylor Organizations: Washington, Washington , D.C, KUSI Global, Fox, CNBC Locations: Washington ,
Angie Cella was a "Shark Tank" investor's perfect candidate, according to the show's judges: a big dreamer and go-getter with a powerful backstory. The only catch, the investors said on Friday's episode of the ABC show: Cella's business needed a major overhaul, and Barbara Corcoran wanted to be the woman for the job. Cella sold her house to cover the costs, she said — moving herself and her four children into a rented townhome, while working virtually with a factory in China to bring Blinger to life. By the time of filming last year, the product was projected to bring in $4.2 million in annual sales, Cella said. She asked the show's investor judges for $200,000, in exchange for 5% of her product, which she sold through a parent company she named GEMC².
Persons: Angie, Barbara Corcoran, Cambria, , GEMC Organizations: ABC Locations: Avondale , Pennsylvania, China
She only stayed in Arizona for three months before realizing she wanted to return home to California. When you say you're from California, they think of LA, San Francisco, and San Diego. I'm a retired police dispatcher and believe crime needs to be punished, and I don't think it is here in California. But I don't live politics every day, and they did. When you're born and raised in California, you need to be in California.
Persons: , Jayne Ashton, I'm, Benson, You've, Paul Harris, It's, I've, Ashton, Matt Blank, shouldn't Organizations: Service, Business, Walmart, Safeway, Foods, California Locations: Homeland , California, Benson , Arizona, Arizona, California, Bloomington, San Bernadino County, San Francisco, San Diego, But California, Tennessee, Tuscon, Tucson, Hemet, Riverside County, Tehachapi, Southern California, Clovis, LA, Los Angeles
Not even a six-figure fine can get Mark Cuban to change his leadership tactics. A year later, he was fined $100,000 by the league for his unconventional methods of team leadership, he tells CNBC Make It. At the time, Cuban was 41 and full of energy after buying his way into his dream job. He still leans on his interpersonal leadership approach today, often providing advice, building connections and offering mentorship to contestants on ABC's "Shark Tank." If you're struggling with your own leadership style, Cuban recommends figuring out what being a leader actually means to you.
Persons: Mark Cuban, he'd, Draymond, Cuban, David Stern, Stern Organizations: Cuban, Yahoo, NBA's Dallas Mavericks, CNBC, NBA, Mavericks, National Society of Leadership
Seven years ago, Dawn Myers saw Lori Greiner invest in a woman-owned hair company on ABC's "Shark Tank." She felt inspired, and started her own hair company catering to curls and coils. Today, Myers is the founder and CEO of Washington D.C.-based The Most, a parent company for brands Richualist and The Most Curls. Myers, a lawyer by training, said her lack of beauty, tech and engineering experience made it hard to attract investors. She ultimately raised $1.1 million in venture capital while undergoing surgeries and chemotherapy treatments, a Richualist spokesperson tells CNBC Make It.
Persons: Dawn Myers, Lori Greiner, Myers Organizations: Washington D.C, The, CNBC
To help travelers bridge the cultural gap, CNBC Travel asked frequent visitors for their single best piece of advice when visiting Japan. The staff at Kinkos — located in all major cities in Japan — will walk you through the whole process. Be sure to only pack and wear your best (clean and hole-free) socks while in Japan. She has made nine trips to Japan, on top of spending her middle and high school years in Yokosuka. — Miles Ashton, a Chicago-based entrepreneur who has made more than 10 trips to Japan, including a nine-month stint living in Tokyo.
Persons: — Tyler Monahan, it's, Henry Rose, Oliver Horovitz, — Henry Rose, Horovitz's, , — Oliver Horovitz, Tina Horne, Istock, Lawson, Noriko Hayashi, I've, — Jeffrey Cole, you'd, I'd, — Miles Ashton Organizations: CNBC Travel, Staff, Bloomberg, Getty, Tokyu Locations: Japan, — Tyler Monahan , New Jersey, Osaka, Tokyo, Seattle, Kyoto, — Oliver Horovitz , New York City, Aspen , Colorado, Yokosuka, Hokkaido, — Jeffrey Cole , Colorado, Miyakojima, Akihabara, Chicago
His skills were passed down and cultivated from generation to generation, prompting two of his grandsons to create a construction company in Tennessee, also called McKissack & McKissack. "My father always took us [to] job sites, took us to the office. Today, it brings in between $25 million and $30 million per year, according to documents reviewed by CNBC Make It, and manages $15 billion in projects with offices in Chicago, Dallas, Los Angeles and Baltimore. She applied for jobs as a federal contractor, getting her foot in the door to work on construction projects at the White House and U.S. Treasury building. Deryl McKissack
Persons: Deryl, Abraham Lincoln, Thomas Jefferson, Moses, Cheryl, McKissack, Moses McKissack, we've, they've, Andrea, William DeBerry Organizations: McKissack, D.C, Smithsonian African American Museum of, CNBC, Howard University, Washington Post, White House, . Treasury, Oxford Locations: Washington, Tennessee, New York, Chicago, Dallas, Los Angeles, Baltimore
But beware, says Stanford University communication expert Matt Abrahams: They can get you into trouble, by negatively impacting the way other people see you. Crutch phrases often include "hedging language" that water down your sentences and make you seem less smart, he says. "[They] can actually undermine our competence and intelligence," Abrahams, a communication consultant and organizational behavior lecturer at the Stanford Graduate School of Business, tells CNBC Make It. "Saying something like, 'So what I hear you saying is,' demonstrates that you've actually really listened to the person. Plus, sign up for CNBC Make It's newsletter to get tips and tricks for success at work, with money and in life.
Persons: Matt Abrahams, Abrahams, I'd, you've, Wharton, I've Organizations: Stanford University, Stanford Graduate School of Business, CNBC, Harvard
On television, Mark Cuban is a savvy and patient negotiator. But when the entrepreneur was a newly minted billionaire with cash to spend, he used a different tactic to buy the NBA's Dallas Mavericks. "It was all about fun," Cuban, 65, told NBA player Draymond Green's podcast, "The Draymond Green Show," on Monday. The following year, Cuban — a self-proclaimed basketball junkie — acquired a majority stake in the Mavericks for $285 million, from real estate developer Ross Perot Jr. The moment the deal was signed, Cuban hit the ground running, he told Green: "It was done.
Persons: Mark Cuban, Draymond, , Ross Perot Jr, Green Organizations: Dallas Mavericks, Yahoo, Mavericks Locations: Cuban
But I wish I had been a little bit easier on myself," Corcoran said. One way to deal with it, executive coach Christina Helena wrote for CNBC Make It last year: Use the people around you for support. "Sometimes people see potential in us that we ourselves are not yet able to recognize," wrote Helena. Twenty-eight years after launching her business, Corcoran sold it for $66 million. Disclosure: CNBC owns the exclusive off-network cable rights to "Shark Tank," which features Barbara Corcoran as a panelist.
Persons: Barbara Corcoran, Corcoran, Christina Helena, Helena, Esther Kaplan Organizations: CNBC, The Corcoran Locations: New Jersey
Trailing stop losses Investors who rode tech's ascent — consider that Nvidia is up more than 80% in 2024 — may be reluctant to part with those positions. However, trailing stop losses may permit them to hold on to those stocks and still protect against sharp declines. Put options give investors the right to sell a stock at a specified — or "strike" — price before an expiration date. However, you can also pair this strategy with a covered call, which may boost your income and offset losses. "Covered call options can be employed to generate income on existing stock holdings while potentially limiting upside potential," Lawrence said.
Persons: Ashton Lawrence, Lawrence, Cash Organizations: Mariner Wealth Advisors, Nvidia, Retail, Investors Locations: Greenville , South Carolina
It's important to choose your words carefully and use assertive language, say authors and communication experts Kathy and Ross Petras. "The key is to be assertive without being overly aggressive," the Petrases wrote for CNBC Make It last year. No, if you have something important to say, then say it." If you're nervous or insecure during a meeting or conversation, changing a few words won't change the way you feel. 'I don't know'"I don't know" is a common filler phrase, or crutch word, to fill space until people can complete their thoughts.
Persons: Kathy, Ross Petras, Danny Rubin, , Rubin, Simon Taylor, Eric Yaverbaum, Yaverbaum Organizations: CNBC, Ericho Communications
What followed was hundreds of sequels and spinoffs, everything from "Chicken Soup for the Cat Lover's Soul" to "Chicken Soup for the Canadian Soul" to the bestseller I read cover to cover, several times, in sixth grade: "Chicken Soup for the Teenage Soul." What began as Chicken Soup for the Soul board games and calendars turned into Chicken Soup for the Soul chocolates and Chicken Soup for the Soul pet food. What began as Chicken Soup for the Soul board games and calendars turned into pet food, barbecue sauce, and — yes — soup. He pointed out that the cover of the original Chicken Soup book "ripped off" Campbell's Soup, to trigger "nourishing and comforting and warming" feelings. He started suggesting outrageous directions Chicken Soup could go in next: "The Chicken Soup pistol!
Persons: I'd, I've, who'd, John Wayne, Jack Canfield, Canfield, Oprah Winfrey, Tony Soprano's, Russ Kamalski, Laurel, Hardy, Tyler Le, Americus Reed, hadn't, he'd, Johnny Nunez, Getty, Clement Stone, Stone, Napoleon Hill's, Norman Vincent Peale's, Mark Victor Hansen, Hansen, Bennett Raglin, let's, Mark Twain, They're, they'd, Kamalski, Preteen's, Christian Woman's, Mother's, , Wayne Booth, Booth, Barbara Ehrenreich, David Gray, Amy Poehler, Kenan Thompson's, Patty Aubery, I'm, I, blurbing, Bill Rouhana, Amy Newmark, Newmark, Rouhana, Winstar, Ashton Kutcher, Isaac Brekken, Kevin, Reddit, Chicken, Redbox, You've, We're, Kevin fumed, hicken, orth, ince, eason, rance, ike, osses, ives, ake Organizations: John, Hyatt Regency, Soul Entertainment, Nasdaq, Americus, Wharton, Hyatt, Harvard, Triple, Beverly, Hotel, Canfield, University of Chicago, Oklahoma State, Washington Post, Wall, Company, Connecticut —, NASCAR, Hollywood, Consumer Federation of America, CSSE, Hindenburg Research, Sony Pictures Television, GameStop, YouTube, Soup, ust, anfield Locations: Newport Beach , California, Indonesian, Crackle, Canfield, Nigeria, Japan, France, Ohio, West Virginia, Mali, New York, Anaheim, Florida, ,, Teacher's, Baltimore, China, Australian, Darfur, Southern California, Greenwich , Connecticut, Connecticut, Zillow, Canadian, Wells Fargo's, Redbox, ife
What followed was hundreds of sequels and spinoffs, everything from "Chicken Soup for the Cat Lover's Soul" to "Chicken Soup for the Canadian Soul" to the bestseller I read cover to cover, several times, in sixth grade: "Chicken Soup for the Teenage Soul." By 2003, research found that more young readers seeking solace turned to the Chicken Soup series than to the Bible. What began as Chicken Soup for the Soul board games and calendars turned into Chicken Soup for the Soul chocolates and Chicken Soup for the Soul pet food. He pointed out that the cover of the original Chicken Soup book "ripped off" Campbell's Soup, to trigger "nourishing and comforting and warming" feelings. He started suggesting outrageous directions Chicken Soup could go in next: "The Chicken Soup pistol!
Persons: I'd, I've, who'd, John Wayne, Jack Canfield, Canfield, Oprah Winfrey, Tony Soprano's, Russ Kamalski, Laurel, Hardy, Tyler Le, Americus Reed, hadn't, he'd, Johnny Nunez, Getty, Clement Stone, Stone, Napoleon Hill's, Norman Vincent Peale's, Mark Victor Hansen, Hansen, Bennett Raglin, let's, Mark Twain, They're, they'd, Kamalski, Preteen's, Christian Woman's, Mother's, , Wayne Booth, Booth, Barbara Ehrenreich, David Gray, Amy Poehler, Kenan Thompson's, Patty Aubery, I'm, I, blurbing, Bill Rouhana, Amy Newmark, Newmark, Rouhana, Winstar, Ashton Kutcher, Isaac Brekken, Kevin, Reddit, Chicken, Redbox, You've, We're, Kevin fumed, hicken, orth, ince, eason, rance, ike, osses, ives, ake Organizations: John, Hyatt Regency, Soul Entertainment, Nasdaq, Americus, Wharton, Hyatt, Harvard, Triple, Beverly, Hotel, Canfield, University of Chicago, Oklahoma State, Washington Post, Wall, Company, Connecticut —, NASCAR, Hollywood, Consumer Federation of America, CSSE, Hindenburg Research, Sony Pictures Television, GameStop, YouTube, Soup, ust, anfield Locations: Newport Beach , California, Indonesian, Crackle, Canfield, Nigeria, Japan, France, Ohio, West Virginia, Mali, New York, Anaheim, Florida, ,, Teacher's, Baltimore, China, Australian, Darfur, Southern California, Greenwich , Connecticut, Connecticut, Zillow, Canadian, Wells Fargo's, Redbox, ife
Many professionals believe that they're highly attentive, but 70% of them actually exhibit poor listening habits in the workplace, according to a 2020 University of Southern California report. So you've got to be clever if you want to grasp someone's attention, says Matt Abrahams, a communication consultant and organizational behavior lecturer at Stanford University. Polite requests for his students' attention fell on deaf ears, drowned out by their "chit-chatting," he tells CNBC Make It. It only takes four seconds for silence to become awkward, according to a Dutch psychology study published in 2011. "It's very hard to stand in silence, but that can be very helpful," he adds.
Persons: you've, Matt Abrahams, It's, Abrahams Organizations: University of Southern, Stanford University, CNBC Locations: University of Southern California
It was born out of an experience I had years ago where I did not feel welcomed…and it was very clear that I wasn't," Beyoncé wrote in a recent Instagram post. She was likely referring to a 2016 performance of her first country song, "Daddy Lessons," at the annual Country Music Awards. !," one user on social media platform X posted. Instead of letting those opinions deter her, Beyoncé spent five years crafting her country album, she wrote. "Because of that experience, I did a deeper dive into the history of country music and studied our rich musical archive," she wrote.
Persons: Cowboy Carter, wasn't, Beyoncé, @DixieChicks Organizations: The Chicks, Dixie Locations: Texas
Adam Grant and Robin Arzón want to reclaim the phrase "hustle culture." But there's a healthier way to approach the concept of "hustling," according to Grant, a Wharton organizational psychologist, and Arzón, vice president of fitness programming at Peloton. In other words, working hard and taking care of yourself don't have to be mutually exclusive. What "so many people get wrong" is that "they contrast hustle culture with self-care," Grant added, noting that "there's a difference between intensity and volume." That's the kind of hustle Arzón supports and implements in her own life, she said.
Persons: Adam Grant, Robin Arzón, Grant Locations: Wharton
Sounding smart and emotionally intelligent isn't just about the idea you're trying to convey. People often resort to using complex words and phrases to sound more insightful. And if you're trying to make things common, you really have to put them in a way that people can understand," Abrahams told CNBC Make It in January. Next time you talk with someone, try using these three simple expert-endorsed phrases:'Could you tell me more about that?' But emotionally intelligent people are interested in how others feel and what they have to say," the Petrases wrote for Make It last year.
Persons: Matt Abrahams, Abrahams, shouldn't, Kathy, Ross Petras, you've, John Bowe, Bowe Organizations: Stanford, CNBC Locations: People
The 65-year-old billionaire entrepreneur weighed in on the common leadership style in a recent post on social media network X. If you find yourself constantly micromanaging the people around you, something's wrong, Cuban noted. Trust the process or fix what's broken if you always have to micromanage," Cuban wrote in his March 11 post. Cuban's post was a response to a thread about counterintuitive leadership principles written by Ofek Lavian, CEO of financial tech company Forage. In that thread, Lavian referenced a 20VC podcast episode from last year featuring Shopify CEO and co-founder Tobi Lütke, who embraced micromanaging.
Persons: Mark Cuban, Cuban, Ofek Lavian, Tobi Lütke, Lütke, It's, they'd Organizations: Trust Locations: Cuban
If you ask Saphira and Maurizio Rasti, the way to a "Shark Tank" star's heart is through their stomach. The Costa Mesa, California-based husband-and-wife duo brought investors treats from their business, Nowhere Bakery, on Friday's episode of the ABC television show. It might not have happened if the cookies and brownies didn't taste so good, much to the investors' surprise. "They're free from dairy, eggs, gluten, soy, refined sugar, sugar alcohols and are paleo-friendly," Saphira said on the show, noting that the idea originated as a solution for her own dietary restrictions. It brought in $770,000 in 2022 revenue — including a $32,000 profit — and was projected to finish 2023 with $1 million, Saphira said.
Persons: Saphira, Maurizio Rasti, Barbara Corcoran, Kevin O'Leary, We've Organizations: Nowhere, ABC Locations: Costa Mesa , California
Athletic apparel brand Outdoor Voices is just the latest in a long line of companies to conduct mass layoffs — and "totally mishandle" them, says a leadership expert. Two employees told the publication that they were blindsided by the news. San Francisco-based executive coach Rohan Verma says that while this an unfortunate economic reality, Outdoor Voices could have handled the situation with more care. "These approaches, especially laying off folks over Slack, lack basic empathy for the employees' contributions and may only exacerbate the anxiety and shock people are feeling," Verma told CNBC Make It via email. Outdoor Voices also joins retailers like Dollar Tree, Bath and Body Works and CVS in closing a significant number of their physical stores.
Persons: Rohan Verma, Slack, Verma, curt Organizations: The New York Times, CNBC, Amazon, Twitter, Body, CVS Locations: Francisco
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