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AI can help insurers navigate patient records much faster, one automation company said. In New Mexico, AI helped parents access newborns' coverage within minutes, an official said. Healthcare companies can use AI-led automation to speed up the work of customer-service agents. Get the inside scoop on today’s biggest stories in business, from Wall Street to Silicon Valley — delivered daily. "I hope that AI will make healthcare more accessible to the consumer and make healthcare itself more sustainable for professionals," Chow of Automation Anywhere said.
Persons: Yan Chow, Chow, there's, Humana, Allie, Forbes, Sam Altman, it's, Shanita Harrison, Harrison Organizations: Healthcare, Service, Humana, Kaiser Permanente, Chow . Healthcare, New Mexico Human Services Department, IBM, SS, New, New York Times, Amazon Web Services Locations: New Mexico, Wall, Silicon, Kaiser
The company's "Customer Loyalty Index" evaluated Fortune 100 companies across a series of six metrics, excluding 40 companies that lacked sufficient data or didn't interact directly with customers. 3 company, semiconductor giant Intel, featured "some of the lowest volumes of customer service and complaint-related searches," said the report. 4, has long been known for having a cult-like fanbase, but "surprisingly" suffered in the customer service department, the report said. That means people searched online more for Apple-related support questions than most other Fortune 100 companies, DesignRush added. Coca-Cola "has some of the most satisfied customers, with some of the fewest customer service and complaint-related searches," said the report.
Persons: Johnson, DesignRush, Warren Buffett Organizations: Google, Lowe's Intel Corporation Apple, Cola Company PepsiCo, Allstate Corporation Microsoft Johnson, Home Depot, Intel, Apple, Microsoft, Cola, PepsiCo Locations: DesignRush
Instagram is testing a "Close Friends" feature for the feed, the company confirmed. The Meta-owned platform is starting to test a feature that will allow users to post content in their feed to a "Close Friends" audience — similar to the Close Friends feature the app rolled out for stories. "We're testing the ability for people in select countries to share feed posts with their Close Friends," a Meta spokesperson told Insider in an email. Coming to Instagram 🔥 Close Friends feed post. Instagram's push to expand "Close Friends" could signal a bigger change in how the company is thinking about what users want.
Persons: Instagram, Alessandro Paluzzi, Lia Haberman, , haring Organizations: UCLA
Mercedes-BenzMercedes-Benz and BMW took the wraps off electric concept cars as they look to catch up with Tesla in the premium end of the market. At the IAA auto show in Munich, Mercedes showed off the Mercedes-Benz Concept CLA Class while BMW revealed the BMW Vision Neue Klasse. Mercedes-Benz Concept CLA ClassThe Mercedes-Benz Concept CLA Class is built on the so-called Mercedes‑Benz Modular Architecture (MMA), a new platform designed by the German auto giant for electric cars. BMW Vision Neue KlasseThe BMW Vision Neue Klasse is BMW's answer to Tesla. BMW revealed the BMW Vision Neue Klasse, a concept electric vehicle that will underpin its foray into battery-powered cars.
Persons: Tesla, Mercedes, they're, Mercedes ‑, Benz Mercedes, Benz, Arjun Kharpal Organizations: Mercedes, Benz, Benz Mercedes, BMW, IAA, Neue, Neue Klasse, CNBC, Klasse, CNBC BMW Locations: Munich, Germany
“Despite afternoon drizzle, the conditions are improving on the playa,” Burning Man organizers said Sunday night. About 72,000 people remain on site, according to a Sunday night update from Burning Man organizers. People walk off the playa out near the Burning Man site on the Black Rock Desert in northern Nevada on Sunday. Jason Bean/RGJ/USA TODAY/ReutersA death at the festival just ahead of the weekend was “unrelated to the weather,” Burning Man organizers said Sunday night. Attendees walk through a muddy desert plain on Saturday at the Burning Man festival site.
Persons: Nathan Carmichael, , Amar Singh Duggal, DJ Diplo, Chris Rock, Jason Bean, Julie JAMMOT, festivalgoer Gillian Bergeron, ” Bergeron, “ It’s, Andrew Hyde, ” Hyde, Bergeron, Hannah Burhorn Organizations: CNN, Black Rock City, Reuters, Sheriff’s, Rock City, Getty Locations: Nevada, Roads, Black Rock, Pershing, Instagram, Rock, AFP
REUTERS/Dado Ruvic/Illustration/File Photo/File Photo Acquire Licensing RightsSept 1 (Reuters) - The U.S. should allow Nvidia's (NVDA.O) artificial intelligence (AI) chips only to buyers who agree to ethically use the technology, Google DeepMind's co-founder Mustafa Suleyman told the Financial Times on Friday. The US should enforce minimum global standards for the use of AI, and companies should at a minimum agree to abide by the same pledge made by leading AI firms to the White House, Suleyman said. "The US should mandate that any consumer of Nvidia chips signs up to at least the voluntary commitments — and more likely, more than that," Suleyman said. Mustafa Suleyman is also the chief executive of Inflection AI, a Microsoft-backed AI startup that raised $1.3 billion in June from Nvidia and other firms. In May, Inflection released an AI chatbot named Pi that uses generative AI technology to interact with users through conversations, in which people can ask questions and share interests.
Persons: Dado Ruvic, Mustafa Suleyman, Suleyman, Lavanya, Rashmi Organizations: NVIDIA, REUTERS, Google, Financial, White, Nvidia, Microsoft, Thomson Locations: U.S, China, Bengaluru
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailHow Meta's $19 billion bet on WhatsApp could finally start paying offFacebook, now called Meta, acquired WhatsApp for a historic $19 billion in 2014. Today, over half of the world's internet users are on WhatsApp, but the free messaging service has never generated much revenue. WhatsApp is looking to change that by leaning into its business messaging services, in which companies pay a fee to interact with customers on the platform. But it remains to be seen whether this will take off, especially in the U.S., where WhatsApp has struggled to gain traction.
Persons: WhatsApp Organizations: Facebook, Meta Locations: U.S
Newton-Rex joined WhatsApp four years ago, leaving her high-level position at London-based financial firm WorldRemit for the new gig. Newton-Rex said Zuckerberg has been "a big part of the team," adding that he regularly speaks with Will Cathcart, the current head of WhatsApp. What's up with WhatsApp's business? In June, Meta said the WhatsApp Business app had quadrupled in the past three years to 200 million monthly active users. The Pew Research Center has previously detailed that WhatsApp is the most popular messaging app used by Hispanic Americans.
Persons: Mark Zuckerberg, WhatsApp, it's, It's, sidelining WhatsApp, Rather, Zuckerberg, Jim Cramer, Alice Newton, Rex, Uber, Newton, WorldRemit, Will Cathcart, Nick Lane, Debra Aho Williamson, Williamson, Jan Koum, Brian Acton, Jan Koum David Ramos, Acton, Koum, Meta, Meta's, that's, Mobilesquared's Lane, Lane Organizations: Facebook, Meta, CNBC, Consumers, Netflix, Insider Intelligence, Getty, Reuters It's, Intelligence, Pew Research Center, Twitter, Cambridge, SMS Locations: WhatsApp, India, Brazil, London, Indonesia, Colombia, Singapore, Newton, U.S, Canada, Spain, Italy, Argentina, North
Qualcomm is best known for the chips and modems inside Android phones. But in recent years, it's also started selling a package of hardware chips, sensors and software called Snapdragon Digital Chassis to automakers like GM , Hyundai and Volvo. It reported $1.32 billion in sales in its fiscal 2022, or about 3% of the company’s overall sales. Qualcomm makes between $200 and $3,000 per car that use its chips and software, officials said last fall at an investor event. Qualcomm faces stiff competition from other chipmakers in the car chip business.
Persons: it's Organizations: Qualcomm, GM, Hyundai, Volvo, Apple, Android, Computer, Intel, Nvidia, NXP Semiconductors, Bosch
Major League Baseball was the first to open its coffers to private-investment funds in 2019; a slew of other leagues followed, including the National Basketball Association, Major League Soccer and the National Hockey League. A big participant in that is Sixth Street Partners, a $74 billion behemoth, known historically for its direct lending and growth prowess, and has been making big inroads in the sports world in recent years, with several billion dollars' worth of investments. The firm recently co-founded Bay FC, part of the National Women's Soccer League, alongside several retired players, as well as Sheryl Sandberg. Sixth Street also made investments in FC Barcelona's LaLiga TV broadcasting rights and a majority investment in Legends, a sports and entertainment experiences company. In June 2021, Sixth Street led a strategic investment with Michael Dell in the San Antonio Spurs basketball team.
Persons: Carlyle, David Rubenstein, Sheryl Sandberg, Michael Dell, Alan Waxman, what's, it's, Waxman Organizations: Alpha, CNBC, Major League Baseball, National Basketball Association, Major League Soccer, National Hockey League, Sixth Street Partners, Bay FC, National Women's Soccer League, Sixth, FC Barcelona's LaLiga, San Antonio Spurs basketball, Spanish soccer, Real Madrid Locations: U.S, Spanish
Meta's and Apple's mixed-reality headsets could change how we work, but what would that look like? Meta has its lineup of Quest virtual-reality headsets, and Apple has its forthcoming $3,500 Vision Pro headset, with the company keeping its details under wraps. Several iterations later, the company is onto the Meta Quest 3, which is set to start at $500 and launch this fall. AdvertisementAdvertisementThe Apple Vision Pro headset could bring forth a new, more-virtual workplace. People audibly groaned and laughed when Apple announced the $3,500 price tag on its mixed-reality Vision Pro headset.
Persons: Meta, audibly groaned, Zuckerberg, Mark Zuckerberg's, Mark Zuckerberg, Alistair Barr, There's Organizations: Morning, Meta, Apple, Vision
“Urban strategy must focus on these microneighborhoods, or three-minute villages, as I like to call them,” said Mr. Bernard, who estimates that Paris could house 150 of these urban villages based on its population and geography. In other words, they say, cities of the future must be cities of villages, public spaces and neighborhoods. There are Black, Muslim and East Asian members of the Super Neighbors. In the past, the neighbors pooled together to pay the rent of a Malian refugee who joined them. “Properly inclusive policy allows residents to be actors in the community, to have a sense of anchorage and to invest emotionally.”
Persons: , Bernard, Ramon Marrades Organizations: East Locations: Paris, Europe
CNBC's Jim Cramer received some excellent investing advice from his daughters when they were teens. Teenagers may not be interested in stocks, he said, but they often have unique insight on popular trends before the go mainstream. For example, Cramer's daughters helped him predict the success of Domino's Pizza . I never minded the phone, was always patient about when the pizza would arrive, never cared about the interchange with the delivery person," Cramer said. Cramer did acknowledge that teenagers' trends won't always be big winners on the stock market.
Persons: CNBC's Jim Cramer, Cramer's, Cramer, Domino's Organizations: Apple Locations: DoorDash
Too often, employers treat workers like schoolchildren, ADP's Amy Leschke-Kahle told Insider. Employers need to experiment to learn what's best for their workers and businesses, she said. "Work is very much like seventh grade," Leschke-Kahle, vice president of talent insights and innovation at ADP, told Insider. They can run an experiment," Leschke-Kahle said. AdvertisementAdvertisement"We're making a ton of assumptions"Even though we have some datapoints and surveys, employers need to learn more about how workers best interact, Leschke-Kahle said.
Persons: Amy Leschke, Kahle, tweens, It's, it's, Pick, you've Organizations: Employers, Service Locations: Wall, Silicon
T-Pain is performing songs that will become a virtual reality (VR) concert, delivered directly to fans via VR headsets. “(Virtual reality) is a very big shift,” says Kyung Kuk Kim, vice president and head of production for AmazeVR. (AmazeVR says it plans to launch the T-Pain concert this Fall.) According to AmazeVR, pricing is currently per concert; it will cost $6.99 for one year of access to the T-Pain concert, for example, after that content launches. It is also producing and releasing mixed reality (MR) concerts – a combination of virtual and augmented reality – by overlaying virtual elements onto live, real-world video.
Persons: , I’m, Faheem Rashad Najm, “ I’m, AmazeVR, Megan Thee, , Kyung Kuk Kim, Kim, Lance Drake, Drake, Mel Slater, Slater, , ’ ”, ” Slater, ’ ” Slater, Jamie McCarthy, they’re, Taylor Swift’s, don’t, AmazeVR’s Kim, it’s, you’re, ” CNN’s Leif Coorlim Organizations: CNN, Florida -, Apple, VR, Dire, YouTube, University of Barcelona, Neuroscience, Technology, UN, Apple Vision Locations: Culver City , California, American, Florida, New York City
Frustrated with the state of the platform, Breuning launched the "Make Instagram Instagram Again'' crusade in 2022. Influencers, marketers, average users, and even social-media executives agree: Social media, as we once knew it, is dead. Social media to social mediaNo app better defines the changing nature of social media than Instagram. "I'm honestly just tired of social media," said 23-year-old Walid Malb, who works in the creator economy. Amanda Perelli is a senior creator economy reporter covering social media influencers, advertising and marketing trends for Insider.
Persons: Tati, everyone's, Bruening, Breuning, algorithmically, Kylie Jenner, Adam Mosseri, Instagram, Jeffrey Gerson, Sarah Frier, Influencers, Mosseri, Hannah Stowe, Andrea Casanova, Casanova, I'm, Walid Malb, , Gerson, Nina Haines, Victoria Johnston, Johnston, Lia Haberman, Alpha, they're, Haberman, wouldn't, Amanda Perelli, Bradley Organizations: Bloomberg, Apple, Twitter, UCLA, American Influencer Council, Social, . Locations: Instagram, New York, Similarweb, Castro, Geneva
CNN —It’s not just the title of a 1980s Brat Pack movie: St. Elmo’s fire is the name given to bright, sudden flashes of apparent lightning that can dance across a cloudy sky when thunderstorms are nearby. Sailors have observed this feature of storms for centuries, according to a 2020 article about St. Elmo’s fire from the Massachusetts Institute of Technology’s news office. Impacts of St. Elmo’s fireThe pilots who captured St. Elmo’s fire outside their cockpit window this week likely weren’t in any danger. St. Elmo’s fire on its own is not dangerous. But NOAA cautions that St. Elmo’s fire could be a warning sign, as it typically indicates that storms are nearby.
Persons: CNN — It’s, Erasmus of Formia, Elmo, Organizations: CNN, Pilots, Hurricane Idalia, St, Massachusetts Institute, MIT, United States National Oceanic, Atmospheric Administration, Britannica, NOAA Locations: Florida, Britannica
The finding unleashed a mad scramble to find out what exactly the parasite was, Canberra Hospital infectious disease expert Sanjaya Senanayake told CNN. “We were able to send the live wiggling worm to him, and he was able to look at it and immediately identify it,” Senanayake said. In this case, the patient was likely an accidental host of the worm, Senanayake said. “There’s more opportunities for humans, domestic animals and wild animals to interact with each other and the vegetation that’s out there. And of those emerging infections, about 75% were zoonotic, meaning there has been transmission from the animal world to the human world – including coronaviruses.
Persons: Dr, Hari Priya Bandi, ” Bandi, Sanjaya Senanayake, , ” Senanayake, , Senanayake, Hossain M, Kennedy KJ, Wilson HL Senanayake Organizations: CNN, Australian National University, Canberra Hospital, Wilson, US Centers for Disease Control, Prevention Locations: Canberra, New South Wales, Australia
Self checkout could be making Americans lonelier
  + stars: | 2023-08-29 | by ( Alex Bitter | ) www.businessinsider.com   time to read: +3 min
Self checkout might be making Americans lonelier. Most customers prefer self checkout. download the app Email address By clicking ‘Sign up’, you agree to receive marketing emails from Insider as well as other partner offers and accept our Terms of Service and Privacy PolicyAdvertisementAdvertisementAmericans are lonelier than ever, and self checkout could be part of the problem. The option was especially popular with Gen Z respondents, 84% of whom said they prefer self-checkout. Self checkout is just one of many potential drivers of loneliness in the US.
Persons: it's, PlayUSA, Gen, Darryl Jones, he's, Jones Organizations: Service, Los Angeles Times, US, Kroger, Amazon, Albertsons, Times Locations: Wall, Silicon, PlayUSA, Tennessee, Southern California
Others film short videos for fans on Cameo, fetching anywhere up to $1 to $1,500. CameoThe reality of actors’ livelihoods has come into full focus since the SAG-AFTRA strike began on July 14. Seeking extra cash, many out-of-work thespians have flocked to Cameo, a site where they can earn income from fans who buy personalized celebrity videos. The average price for Cameo for Business, which allows the video to be used for commercial purposes, is $1,700. ‘The Pope’s blessing’Despite the influx of actors this summer, it’s been a slow season for the site since Father’s Day.
Persons: Steven Galanis, ” Galanis, Fran Drescher, , Cameo, Drescher, Alyssa Milano, Cheyenne Jackson, Chris Wood, China McClain, Melissa Benoist, Brian Cox, Santa Claus, Galanis, Fred Stoller, Gerard, Raymond ”, Fred the, who’ve, ” Stoller, Stoller, he’s, we’re, it’s, AFTRA Organizations: New, New York CNN, SAG, CNN Business, CNN, for, , “ The Penguins, Fantasy Football, Business Locations: New York, Hollywood, China, Santa, “ The, Madagascar
Amazon One is a type of biometric-based form of payment which uses your unique physical features, such as your face or palm print, to authorize payments. This means customers who sign up for the Amazon One program won't need their wallets or phones to pay for groceries. To its credit, Amazon says its palm scanners use liveness-detection technology and are able to tell the difference between a live palm and a fake one. Consumers should also be aware that the database where their biometric data is stored could potentially be hacked. It's important to understand that your biometric information is some of the most sensitive data you create, says Greer.
Persons: you'll, that's, Hafiz Malik, Malik, Evan Greer, Cynthia Rudin, Rudin, Greer, That's, Warren Buffett Organizations: Foods, University of Michigan, Corporations, CNBC, Duke University Locations: U.S
This is Blackswan, a K-pop group whose members hail from around the world. Gabi agreed, chiming in: “Everything that a K-pop group has, we have.”Trained the Korean wayThe four members may not be Korean, but their journey to Blackswan followed a well-worn, uniquely Korean path that involved auditioning to become trainees in a hyper-competitive program. Emma McIntyre/Getty ImagesBy contrast, some of the newer Blackswan members have been training for a year or less. “When I was 15, my friend showed me a K-pop music video … and since then, I kind of got stuck on the K-pop genre,” Fatou said. But the Blackswan members say most of the criticisms come from international observers, while Korean fans and artists have been largely supportive.
Persons: South Korea CNN —, Gabi, Fatou, UNIQ, Blackswan, , , ” Fatou, , Yoon Deung, “ presentable, Yoon, Blackpink, Emma McIntyre, Lee Gyu, aren’t, they’re, Lee, ” Lee, Kevin Winter, I’m, I’ve, Lee Wool Organizations: South Korea CNN, DR, CNN, Korean, DR Management, Coachella, George Mason University Korea, South, Hockey Locations: Seoul, South Korea, Brazil, United States, India, Senegal, Belgium, Waterbomb, Europe, South America, Indio , California, South Korean, Hong Kong, Taiwan, Los Angeles, West Africa, America
Tectonic plates under the Americas, Europe, and Africa are separating as the Atlantic Ocean grows wider. The tectonic plates undergirding the Americas are separating from those beneath Europe and Africa. Fragmented into tectonic plates, the Earth's crust fits together like a puzzle. Seafloor spreading, which occurs at divergent tectonic plates that are pulling apart like the MAR, is another. AdvertisementAdvertisementSolving a geological mysteryOne of the remote seismometers deployed by University of Southampton scientists in the Atlantic Ocean.
Persons: Joshua Stevens, Matthew Aguis, Agius, Catherine Rychert, Rychert Organizations: Service, NASA, University of Southampton, Roma Tre University, Ocean . University of Southampton Locations: Americas, Europe, Africa, Wall, Silicon, Sandwell, Iceland, Hawaii, Yellowstone
“It’s been a hell of a journey.”Kaius holds onto Chad Staples as they walk around the zoo. Eventually, Kisane put down the baby and zoo staff rushed in to grab him. Chad Staples/Mogo Wildlife ParkA fight to stay aliveKaius, then still just a day old, was diagnosed with sepsis pneumonia. Kaius moved from Staples’ house – which is inside the zoo – to the gorilla enclosure, in a pen neighboring G-Anne, his new adoptive mom. But resettling a baby gorilla comes with tremendous risk.
Persons: Australia CNN —, Chad Staples, ” Staples, Kaius, you’ve, , , Staples, Anne, “ It’s, ” Kaius, Kipensi, Kisane, Kriba –, “ We’re, ” “ He’d, Hilary Whiteman, she’s, “ I’m, it’s, I’m, It’d Organizations: Australia CNN, CNN, Kaius, ” Zoo Locations: Brisbane, Australia, Staples, New South Wales
Aug 24 (Reuters) - A Las Vegas restaurant whose parent is led by Michelin-starred chef Thomas Keller was sued on Thursday by a U.S. government agency, which accused managers of sexually harassing female and male employees on a daily basis. Keller's company, Thomas Keller Restaurant Group, is also a defendant. The EEOC filed its lawsuit in federal court in Las Vegas. It also filed three other sexual harassment lawsuits on Thursday against restaurants in the Las Vegas area. The EEOC said the misconduct at Bouchon included sexual advances, sexually charged comments and unwanted advances, primarily by men.
Persons: Thomas Keller, Keller, Mario Batali, John Besh, Ken Friedman, EEOC, Carol Zavala, Zavala, VII, Jonathan Stempel, Jonathan Oatis Organizations: Michelin, U.S, Employment Opportunity Commission, Thomas Keller Restaurant, Civil, District of, Thomson Locations: Vegas, Las Vegas, California , New York, Miami, Northern, Napa Valley, Se, New York City, U.S, District, District of Nevada, New York
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