"Confidence is serious business, and the single most important differentiator in the workplace," Low-Kramen wrote in her book, which published in February.
Stop apologizing unnecessarilyFor many people, saying "I'm sorry" after certain situations, even those that don't require an apology, is second nature.
This is especially true for women, Low-Kramen wrote.
Rather than saying 'I'm sorry, we need to reschedule the appointment,' say 'Thank you for working with my schedule.'"
Instead, "slow it down, lower the pitch of your voice and turn up the volume" to be taken more seriously, Low-Kramen wrote.
Persons:
Bonnie Low, today's, Tim Cook, Warren Buffett, Kramen, Simon Sinek, Adam Grant's, Sinek
Organizations:
Staff, Medical Education