RH CEO Gary Friedman told CNBC's Jim Cramer on Friday why the upscale home furnishing retailer doesn't have any official social media accounts, saying paid promotions by online influencers aren't authentic.
And, you know, having fake fans and people you pay talk about you on Instagram or TikTok or whatnot, it's not the truth."
Friedman conceded that social media has exploded, and "the digital visualization and connectivity is real."
However, he said that if consumers aren't interested in our showing enthusiasm for the brand, RH should do better work, not pay others to talk about the company.
He claimed that RH still has a solid presence online, but not because of paid influencing or social media marketing on the company's part.
Persons:
Gary Friedman, CNBC's Jim Cramer, Friedman, it's, RH, There's
Locations:
London, Paris, Milan, Madrid, U.S, North Carolina