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Holiday sales rose 3.8% year over year to $964.4 billion, according to the National Retail Federation, as consumers spent on gifts and celebrations even after enduring a prolonged period of higher prices. The holiday sales total was not adjusted for inflation and included both in-store and online purchases. "Consumer spending was remarkably resilient throughout 2023 and finished the year with a solid pace for the holiday season," he said in a news release. Online sales and other nonstore sales rose 8.2% year over year. Average sales growth during the holiday season was 3.6% from 2010 to 2019, according to NRF data.
Persons: NRF, Jack Kleinhenz Organizations: Woodbury, National Retail Federation, Commerce Department, CNBC, NRF, Retail, Electronics, Federal, Abercrombie, Fitch, Eagle Outfitters, CNBC PRO Locations: Lacoste, Central Valley , New York, Lululemon
Target and Walmart stores in the Bay Area are putting underwear and socks behind locked doors. AdvertisementUnderwear and socks are some of the latest items to be locked up at Target and Walmart stores in the Bay Area, in the retailers' latest efforts to combat shoplifting, NBC Bay Area reported . One customer told NBC Bay Area that they had to wait 10 minutes for an assistant to retrieve an item. A Walmart store located in Hilltop, California is also keeping underwear locked up in a bid to prevent theft. Cesar Zepeda, a Richmond City councilmember, said in an interview with NBC Bay Area that retail theft is hurting the local community and its likely to lead to store closures.
Persons: , Cesar Zepeda Organizations: Walmart, Service, Target, NBC Bay, NBC Bay Area, Richmond City councilmember, Social, National, Security Survey Locations: Bay, Hilltop , California, Richmond
France's post office is trialing in-store changing rooms to make online shopping easier. The bright yellow booths are designed to look like French post boxes. AdvertisementFrance likes to do some things differently – and its post office is no different. Related stories"The idea is to simplify the lives of our clients," La Poste said, per The Guardian. La Poste also hopes the experiment will bring more people into its branches, which has dropped as sending letters becomes less common.
Persons: , ALAIN JOCARD, Shopify, There's, Poste, Chloe Thomas, Thomas Organizations: Service, Shoppers, Capital, French Retailers Association, LinkedIn, US National Retail Federation, Poste, Business Locations: France, Paris, Lannion, La Rochelle, La
Google Cloud launches new generative AI tools for retailers
  + stars: | 2024-01-11 | by ( Alex Koller | ) www.cnbc.com   time to read: +2 min
Google launched several new tools for retailers using generative artificial intelligence to improve online shopping experiences and other retail operations, its cloud business announced in a release Thursday. Google Cloud's offerings are the latest example of generative AI's growing influence in the retail industry. Google's newly unveiled AI products additionally include tools for enhancing retailers' customer service systems and expediting their product cataloging processes. Beyond online shopping, brick-and-mortar stores are also getting new AI capabilities through Google Distributed Cloud Edge, an existing hardware and software product. The announcement of Google Cloud's latest AI tools comes just days before the start of the National Retail Federation's annual convention in New York City.
Persons: Carrie Tharp Organizations: Google, Amazon, National, CNBC PRO Locations: New York City
Consumer spending remained remarkably resilient throughout 2023, even in the face of prolonged inflation and high interest rates. "Nonetheless, those tailwinds are not necessarily sustainable," Kleinhenz said in the January issue of NRF's Monthly Economic Review, released Tuesday. Americans are racking up more 'phantom debt'56 million Americans have been in credit card debt for over a yearRecent reports already show signs of strain. In the last year, credit card debt spiked to a record high, surpassing $1.08 trillion, according to the latest quarterly report from the Federal Reserve Bank of New York. Now, more cardholders are carrying debt from month to month and fewer are able to pay off their balances in full.
Persons: Jack Kleinhenz, Kleinhenz, Mark Hamrick Organizations: National Retail Federation, Finance, Federal Reserve Bank of New Locations: Federal Reserve Bank of New York
Freight prices are set to jump Monday, while longer transit times around Africa are disrupting and delaying deliveries of products. British clothing retailer Next recently warned of stock delays as a result of the longer ocean transit. "This creates strong motivations for ocean carrier(s) to increase rate(s) by establishing General Rate Increases (GRIs), Peak Season Surcharge (PSSs), and other contingency or emergency surcharges," the company said. "HLS warned Transpacific freight rates could spike to highs not seen since early 2022, with the Suez Canal route suspended, and the Panama Canal route restricted." Kuehne + Nagel analysts told CNBC that 419 vessels are currently being rerouted due to the Red Sea situation.
Persons: Jon Gold, HLS, Good Hope, Kuehne, Nagel, Franziska Bietke, Mark Rhodes, Rhodes Organizations: Lane Shipping, Ikea, National Retail Federation, CNBC, MSC, U.S ., East, U.S . Shipping Act, Federal Maritime Commission, Kuehne, Logistics, Crane Worldwide Logistics, CNBC PRO Locations: Suez, Ismailia, Egypt, Iran, Red, Africa, Asia, British, West Coast, Panama, U.S . West Coast, East Coast, Gulf of Mexico, South Africa's, Good, Project44, Europe
New York CNN —Americans seemed more willing to spend money on Black Friday and Cyber Monday, but less willing to donate money on Giving Tuesday. Giving Tuesday’s decline in participation is not an isolated incident, but rather, as its organization acknowledges, part of larger trends philanthropic organizations are experiencing. According to a report by Giving USA from this past June, Americans are giving the lowest percentage of their disposable income since 1995. Americans gave just 1.7% of their disposable income in 2022, with charitable giving declining from 2021 by 3.4% to $499.3 billion, which represents an even larger decline of 10.5% when adjusted for inflation. “I think the numbers are very interesting in terms of Black Friday and Cyber Monday but they don’t tell you the whole picture,” said Neil Saunders, managing director of GlobalData Retail.
Persons: , , Asha Curran, Ebenezer Scrooge, Neil Saunders, ” Saunders, CNN’s Nathaniel Meyersohn, Elisabeth Buchwald Organizations: New, New York CNN, Black, CNN, GivingTuesday, United Nations Foundation, National Retail Federation, Adobe, Federal, GlobalData, Adobe Analytics, Charities Aid Locations: New York, New York City
And Ulta Beauty and Foot Locker 's shares rose this week, after the companies reported better-than-expected earnings and a strong start to holiday spending on sneakers, makeup and more. Adobe predicts that full holiday season online spending from Nov. 1 to Dec. 31 will hit $221.8 billion, which would be a nearly 5% year-over-year jump. If the estimate ends up being correct, that means shoppers still have a little more than half of their online holiday spending to go. The NRF said this week that its survey found about half of consumers' online and in-store holiday shopping remains. "People are just about tapped out, but [with] the holiday season, people are willing to even further extend themselves," he said.
Persons: Emily Elconin, That's, Dave Kimbell, Ulta, Matt Shay, Anastasiia, It's, Vivek Pandya, Pandya, Kena Betancur, Scott Wren, Wells, Shannon Stapleton Organizations: Getty, Adobe Analytics, National Retail Federation, Consumers, Walmart, Target, Adobe Digital, Adobe, Macy's, U.S . Federal, Shoppers, Reuters Locations: Oaks, Novi , Michigan, New York , New York, Wells Fargo, Macy's, Roosevelt, Garden City , New York, U.S
How America racked up a $1 trillion credit card bill
  + stars: | 2023-12-03 | by ( Delon Thornton | ) www.cnbc.com   time to read: +1 min
Americans have accumulated a record-breaking $1 trillion in credit card debt. This comes as the Federal Reserve's interest rate hikes have caused average interest rates for credit cards to spike to more than 22%. Rates on retail credit cards are even higher, nearing 29% on average. However, big box retailers like Macy's and Nordstrom have issued warnings about a slowdown in repayments on their credit cards over the summer, highlighting a potential risk to retail revenue this holiday season. Watch the video above to find out more about how Americans' credit card debt ballooned past the $1 trillion threshold, and whether U.S. consumers can keep spending enough to keep a looming recession at bay.
Persons: Tedd Rossman, Nordstrom Organizations: National Retail Federation
REUTERS/Mike Segar/File Photo Acquire Licensing RightsDec 1 (Reuters) - Retailers like Amazon.com and Foot Locker are signaling optimism for holiday season sales after stronger-than-expected figures during Black Friday and Cyber Monday, as heavy discounts lured budget-strained customers on the peak U.S. shopping days. Early estimates on holiday shopping have been encouraging to some investors after retailers sounded cautious notes in the lead-up to the season. "We know we're buying for wallet share with a value-conscious consumer this holiday season. Deep discounts have been a key feature heading into this year's holiday shopping season and holiday discounts could get even bigger in December, according to some retail executives. Kohl's (KSS.N) CEO Tom Kingsbury said last week the company was "coming out on holiday very aggressively in terms of promotions."
Persons: Mike Segar, Jimmy Lee, we've, Mary Dillon, Tom Kingsbury, Cos, Jason Benowitz, Deborah Sophia, Juby Babu, Pooja Desai Organizations: REUTERS, Adobe Analytics, National Retail Federation, Wealth Consulting, Amazon, Black, BofA, Walmart, Abercrombie, Fitch, American Eagle Outfitters, Roosevelt, Thomson Locations: Robbinsville , New Jersey, U.S, Bengaluru
kept its forecast that holiday sales — from Nov. 1 to Dec. 31 — would grow 3 to 4 percent this year. Mastercard, for example, said sales both in stores and online rose 2.5 percent on Nov. 24, from a year earlier. Like Mastercard’s estimate, the retail consultancy forecast that — adjusted for inflation — sales slipped slightly, Mr. Johnson said. If stores have too much inventory on hand, they may have to cut prices more than expected, which would erode their profits. “Really for the first time in four quarters, we are seeing retailers get inventories better aligned with sales,” Mr. Yruma said.
Persons: ” Matthew Shay, , Craig Johnson, Johnson, Edward Yruma, Piper Sandler, Mr, Yruma, Organizations: National Retail Federation, Mastercard, Growth Partners, Target
This year, 59% retailers offer so-called "returnless" or "keep it" policies for unwanted products whose returns costs exceed their value, according to returns services firm goTRG, which surveyed 500 executives at 21 major retailers, including Walmart (WMT.N) and Amazon.com (AMZN.O). That information is "not something that retailers want out there" due to worries the policies could be abused by shoppers, he said. The firm helps retailers manage returns, which typically rise after pre-Christmas sales like Black Friday and Cyber Monday and continue beyond Christmas. The typical return costs retailers about $30. "You just can't afford to ignore it," she said of returns costs.
Persons: Shannon Stapleton, Sender Shamiss, Shamiss, Amena Ali, Ali, Gabrielle Richards, Pamela Peters, Peters, Lisa Baertlein, Arriana McLymore, Siddharth Cavale, Nick Zieminski Organizations: REUTERS, ANGELES, Black, Walmart, Super Bowl, Reuters, eBay, Appriss Retail, National Retail Federation, Amazon.com, Thomson Locations: Macy’s, Roosevelt, Garden City , New York, U.S, Los Angeles, New York
The core PCE price index is at its lowest annual rate since April 2021, marking another step toward the Fed’s target of 2% inflation. When including gas and food prices, the overall PCE index was unchanged last month. Consumer expenditures increased 0.2% last month, a marked pullback from the 0.7% jump seen in September. When taking out inflation, however, the 0.2% real spending in October was down only slightly from September’s 0.3% gain. Holiday uncertaintyThe spending patterns last month align with the ongoing trend of people spending their money more on experiences.
Persons: Bharat Ramamurti, Kayla Bruun, Jill Renslow, Bruun, ” Ramamurti, Organizations: Minneapolis CNN, The Commerce Department, Federal Reserve, PCE, National Economic Council, CNN, Consumers, Morning, of, National Retail Federation Locations: Minneapolis, of America, Bloomington , Minnesota
CNN —Nicole Randol — a Missouri-based mother of two boys, ages 6 and 10 — recently posted a message on a popular Facebook parenting group about Robux, the virtual gaming currency for the platform Roblox: Target was having a 40%-off sale for Robux. “I expect it to be the most exciting thing they open [on Christmas],” Randol, who bought two $100 Robux cards, told CNN. Gaming subscriptions continue to gain popularity, too. “What’s changed, naturally, is the games that families are playing.”According to ESA, more than 212 million Americans play video games on a regular basis. Still, with the rise of subscriptions and gaming currency, what lands under the Christmas tree may be smaller in size than years before.
Persons: CNN — Nicole Randol —, , ” Randol, Fortnite, trumping, , Christopher Byrne, Guy, , ” Roblox, Robux, Michael Inouye, Cozy, Byrne, “ What’s, ” Byrne, Jim Silver, Bitzies, ” Bryne, Parija Kavilanz Organizations: CNN, Robux, Entertainment Software Association, Epic Games, PlayStation, Pro, Apple, ABI Research, National Retail Federation, ESA, Gaming Locations: Missouri
Consumer spending has remained remarkably resilient in the face of some stiff economic headwinds. Nearly all Americans, 96%, are concerned about the current state of the economy, according to a recent report by Intuit Credit Karma. Still, more than a quarter are "doom spending," or spending money despite economic and geopolitical concerns, the report found. This season, holiday spending is expected to reach record levels, totaling up to $966.6 billion, the NRF projects. Rather than cut expenses, 73% of Gen Zers say they would rather live in the moment, a recent Prosperity Index study by Intuit found.
Persons: Courtney Alev, Gen Zers Organizations: Nike, Woodbury, Intuit Credit Karma, National Retail Federation, Finance, Intuit, Bank of America Locations: Central Valley , New York, U.S
This report is from today's CNBC Daily Open, our new, international markets newsletter. CNBC Daily Open brings investors up to speed on everything they need to know, no matter where they are. Shein IPOFast-fashion retailer Shein has confidentially filed to go public in the U.S. and is moving ahead with its long-awaited IPO, CNBC has learned. The last danceTikTok parent ByteDance is cutting hundreds of jobs in its gaming division, Nuverse, a person familiar with the matter told CNBC. CNBC Pro identifies where to get the biggest bang for your idle buck as 2023 winds down.
Persons: Shein, Binance, Brian Armstrong, Armstrong, Tencent, Nuverse, Haitham Al Ghais Organizations: National Retail Federation, CNBC, Dow Jones, Nasdaq, U.S . Department of Justice, U.S, Bank, of Petroleum, United Nations, United Arab, Federal Locations: New York, U.S, China, Iran, United Arab Emirates
More than 200 million shoppers tapped into promotions both in-store and online during the Thanksgiving weekend, the National Retail Federation (NRF) said on Tuesday. That was a jump from the 196 million shoppers seen last year and trumped the trade association's estimates of 182 million. Online shoppers rose 3.1% to 134.2 million, making up for a slight dip in the number of customers who visited brick-and-mortar stores. The weekend saw about 121.4 million in-store shoppers, down from 122.7 million in 2022, according to the retail body. Adobe said discounts peaked at 31% for electronics and at 27% for toys on Cyber Monday, which is typically the biggest online shopping day in the U.S.
Persons: Kamil Krzaczynski, Matthew Shay, Vivek Pandya, trouncing, Klarna, Deborah Sophia, Juby Babu, Pooja Desai Organizations: Walmart, REUTERS, Adobe Analytics, Deloitte, National Retail Federation, Shoppers, Adobe Digital, Adobe, Thomson Locations: Chicago , Illinois, U.S, Bengaluru
New York CNN —More people than ever flocked to stores and websites over the Thanksgiving and Black Friday holiday weekend this year, but consumers didn’t quite break the spending record set in recent years. The group said consumers spent $321.41 on average (unadjusted for inflation) on these types of items compared to $325.44 over the same time last year. The Thanksgiving holiday weekend typically marks the start of the year-end gift-buying rush. The NRF’s own projection calls for a slowdown in holiday sales growth this year. And for Cyber Monday, the numbers were even stronger — consumers spent $12.4 billion, a 9.6% increase from 2022.
Persons: New York CNN —, trumping, NRF, It’s, , Matt Shay Organizations: New, New York CNN, National Retail Federation, Industry, , Adobe Analytics Locations: New York
Thanksgiving holiday weekend breaks shopping records
  + stars: | 2023-11-28 | by ( ) www.cnbc.com   time to read: 1 min
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailThanksgiving holiday weekend breaks shopping recordsMatt Shay, National Retail Federation CEO, joins 'Squawk on the Street' to discuss how the holiday consumer is holding up, the difference in shopper traffic between Friday and Saturday, and more.
Persons: Matt Shay Organizations: National Retail Federation
Shoppers browse for dresses during the Black Friday sale at the Vivo Activewear women's clothing store in downtown Nairobi, Kenya November 24, 2023. The turnout marks an all-time high since the major trade group and Prosper Insights & Analytics began tracking total in-store and online traffic in 2017. It topped last year's figure of 196.7 million shoppers and the NRF's forecast for about 182 million people during the five-day weekend. The number of people shopping online rose to 134.2 million this year, up from 130.2 million a year ago, the NRF survey found. Consumers who shopped at stores fell slightly, from 122.7 million people in 2022 to 121.4 million people this year.
Persons: Matt Shay Organizations: Shoppers, National Retail Federation, Prosper, Analytics, Consumers Locations: Nairobi, Kenya
It gives us another reason to be confident in the firm's retail business as the holiday online shopping season gets off to a strong start this year. Postal Service remains the largest parcel service by volume, handling packages for its customers as well as all three delivery companies. "People shop every day on Amazon," Jim added. The company's speedy, same-day delivery service is a huge value proposition of the Prime membership — made possible, in part, by Amazon's push to become the U.S. package delivery company in the U.S. The Amazon Prime logo is displayed on the side of an Amazon delivery truck in Richmond, California, June 21, 2023.
Persons: Andy Jassy, Jim Cramer, they've, Jim, Goldman Sachs, Goldman, we've, , Amazon, Jim Cramer's, Justin Sullivan Organizations: Wall, Amazon, United Parcel Service, Journal, FedEx, U.S . Postal Service, Insider Intelligence, Adobe, Mastercard, National Retail Federation, CNBC Locations: U.S, Richmond , California
Shoppers turned out in full force on Thanksgiving and over the Black Friday weekend, largely shunning physical stores for the comfort of clicking "buy online" from their couches. Black Friday online spending reached a record $9.8 billion in the U.S., up 7.5% from a year earlier, according to Adobe Analytics. Online sales on Cyber Weekend, the days between Black Friday and Cyber Monday, surged 7.7% to $10.3 billion. Cyber Monday sales are expected to reach up to $12.4 billion, making it the biggest U.S. online shopping day of the year, according to Adobe. A plastic rice washing bowl, listed as one of the top-selling Cyber Week items, is discounted 68% to $1.89 with free shipping.
Persons: Shoppers, Wayfair, Afterpay, Klarna, Sebastian Siemiatkowski, Siemiatkowski Organizations: Adobe Analytics, Black, Adobe, National Retail Federation, CNBC PRO Locations: U.S
Many retailers are bracing for a bleak holiday shopping season. AdvertisementShoppers are finally feeling the weight of inflation and many retailers are bracing for a bleak holiday season . The trade association said this year's outlook has returned to pre-pandemic levels, with an average annual holiday increase of 3.6% from 2010 to 2019. AdvertisementAnalysts say the positive same-store sales from quarter to quarter suggest that the off-price retailers are gaining market share. TJX stores, which include TJ Maxx and Marshalls, have become increasingly valuable for brands to supply to.
Persons: , Rebecca Duval, Nordstrom, Ross, Bernstein, Aneesha Sherman, TJ, Simeon Siegel Organizations: Service, National Retail Federation, Fashion, Department, Nordstrom, TJX Companies, Burlington, Analysts, Yahoo Finance, TJ Maxx, Marshalls, BMO Capital Markets Locations: Ross, Burlington
[1/6] People load up their newly purchased items from Best Buy on Black Friday in Wheaton-Glenmont, Maryland, U.S., November 24, 2023. A record 130.7 million people are expected to shop in stores and online in the U.S. on Black Friday this year, the National Retail Federation (NRF) estimates. But at 6 a.m. on Friday at a Walmart in New Milford, Connecticut, the parking lot was only half full. "It's a lot quieter this year, a lot quieter," said shopper Theresa Forsberg, who visits the same five stores with her family at dawn every Black Friday. And the rise of online shopping has reduced the importance of Black Friday as a single-day event.
Persons: Leah Millis, Cowen, David Klink, Theresa Forsberg, Michael Brown, Kearney, Jeff Gennette, Jimmy Lee, there's, Bergdorf Goodman, Nordstrom, Oscar de, Carlos Araejo, Ruiz, It’s, , Paul Aheren, Puma, Siddharth Cavale, Helen Reid, Arriana McLymore, Katherine Masters, Andrew Hay, Bianca Flowers, Danielle Broadway, James Davey, Deborah Sophia, Miral Fahmy, Nick Zieminski, Frances Kerry Organizations: REUTERS, Shoppers, Huntington Private Bank, Walmart, Target, National Retail Federation, Garden, Insider Intelligence, Macy's, Adobe Analytics, Wealth Consulting, Amazon, Adobe, Nordstrom, , Saks, Puma, Israel Football Association, IFA, Thomson Locations: Wheaton, Glenmont , Maryland, U.S, RALEIGH, N.C, New Milford , Connecticut, Paramus , New Jersey, Indianapolis, Israel, Palestine, United States, Dallas, Raleigh, Crabtree, Boston
While the S&P 500 index (.SPX) ended little changed, the Amplify Online Retail ETF climbed 0.4% and the broader SPDR S&P Retail ETF gained about 0.7%. The SPDR S&P Retail ETF, which has net assets of $396.6 million, recorded weekly outflows of $115.6 in the week ended on Wednesday, according to data from Lipper. Still, the bulk of 2023 returns for investors in U.S. retail ETFs have come in recent weeks. The VanEck Retail ETF (RTH.O) has generated half of its 12.8% year-to-date gains in the last two months. But Thomas Hayes, chair at Great Hill Capital LLC in New York, anticipates better-than-expected gains in retail stocks this holiday season.
Persons: Vincent Alban Acquire, Michael Ashley Schulman, Schulman, Thomas Hayes, Suzanne McGee, Lananh Nguyen, Josie Kao Organizations: Woodbury, REUTERS, Exchange, P Retail, Retailers, National Retail Federation, Walmart, United Auto Workers, Hollywood SAG, Running, Retail, Great, Capital, Thomson Locations: Central Valley , New York, U.S, New York
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