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On a recent trip to Japan, I upgraded my flight home from Tokyo to Washington, DC, from economy to premium economy, which the airline calls Premium Plus. Here's why the $300 flight upgrade was worth it. I didn't have that much time to make my connecting flight, so being able to get off the plane quickly was worth the upgrade. Economy seats only have 9-inch screens. I'd pay to upgrade my flight again, especially for long-haul tripsThe $300 upgrade was worth it for my long-haul flight from Tokyo to Washington, DC.
Persons: , Megan duBois Organizations: Service, United Airlines, Business, Saks Locations: Florida, Japan, Tokyo, Washington, DC
Memorial Day weekend, the traditional launching pad of the summer travel season, is shaping up to set a scorching pace. United is expecting the biggest Memorial Day and summer travel season in the airline’s 98-year history, according to Andrew Nocella, United’s executive vice president and chief commercial officer. Air traffic controller shortageThe air traffic control tower at Los Angeles International Airport is a busy place. The United States is still short thousands of air traffic control personnel. Markus Mainka/imageBROKER/ShutterstockDespite a surge in hiring last year, air traffic control stations nationwide are still about 3,000 controllers short, according to new FAA numbers.
Persons: it’s, Andrew Nocella, Markus Mainka, Scott Keyes, , ” Keyes, Tayfun, Bob Thomas, haven’t, Elijah Nouvelage, Keyes, , Antonio Masiello, he’s, Angela Fritz Organizations: CNN, Federal Aviation Administration, Transportation Security Administration, TSA, American Airlines and United Airlines, Airlines for America, Airlines, America, Air, Los Angeles International, FAA, CNN Travel, San Francisco International, Anadolu Agency, Embry ‑ Riddle Aeronautical University, Aircraft, Travelers, Hartsfield, Jackson Atlanta International Airport, Getty Locations: United States, New York City, Florida, New York, Miami, Chicago, Atlantic, AFP, Rome, Europe, Mexico, Australia, Paris, Iceland, Dublin, CNN’s
Singapore Airlines has tweaked its in-flight seatbelt sign policies and altered at least one flight route after a turbulence incident this week killed one person and left dozens more hospitalized, according to the airline and flight data. The airline is adopting a more cautious approach to turbulence, including not serving hot drinks or meals when the seatbelt sign is on, it said in a statement to Singapore broadcaster Channel News Asia. “SIA will continue to review our processes, as the safety of our passengers and crew is of utmost importance,” it said. The daily London-to-Singapore route SQ321 has completed two flights since the incident and not flown over the part of Myanmar where the sudden turbulence occurred about three hours before scheduled landing. They flew instead over the Bay of Bengal and Andaman Sea, route data from flight tracker FlightRadar 24 shows.
Organizations: Singapore Airlines, Channel News Asia, “ SIA, Boeing, Srinakarin Locations: Singapore, London, Bangkok, SQ321, Myanmar, Bengal, Andaman
Singapore Airlines ranked as the No. Singapore Airlines altered its in-flight seatbelt rules and changed at least one flight route following Tuesday's turbulence incident which led to an emergency landing in Bangkok . The interior of Singapore Airline flight SQ321 is pictured after an emergency landing at Bangkok's Suvarnabhumi International Airport, Thailand, May 21, 2024. Singapore Airlines said in a separate statement that a total of 44 passengers and two crew remain in hospital. Turbulence-related incidents are the most common type of accident suffered by commercial airlines, according to the U.S. National Transportation Safety Board.
Persons: Tuesday's, Bangkok's, CNBC's Sophie Kiderlin Organizations: Singapore Airlines, SIA, CNBC, Singapore Airline, Singapore Boeing, Srinakarin Hospital, Associated Press, AP, U.S . National Transportation Safety, NTSB, Aviation Safety Network Locations: Bangkok, Thailand, London, Singapore, Myanmar, Bengal
Virgin Voyages faces backlash after a free cruise winner said she has to pay $8,000 in flight costs. The cruise line's Australia voyages were canceled due to tensions in the Red Sea. Brand experts say Virgin should cover flight costs or offer different prizes to maintain trust. AdvertisementVirgin Voyages is dealing with a PR nightmare after a woman who won a free cruise said she'd have to pay $8,000 in flights to claim her prize. The adults-only cruise line, owned by Richard Branson's Virgin Group, is known for giving away free prizes to promote its various international sailings across Australia, Europe, and the Caribbean.
Persons: , Richard Branson's, Morgan Organizations: Brand, Service, Richard Branson's Virgin Group, Caribbean ., Australian Broadcasting Corporation, ABC, Business Locations: Australia, Red, Europe, Caribbean, Australian, Melbourne, Tasmania
Singapore Airlines announced it will no longer serve meals when the seatbelt light is on. This comes after a passenger died and dozens were injured on a flight due to severe turbulence. AdvertisementSingapore Airlines flight attendants will no longer serve meals when the seatbelt light is on. Singapore's flag carrier changed its in-flight service policy to ensure its people's and passengers' safety following a fatal turbulence event on one of its flights on May 21. The airline's prohibition on meal service during turbulence joins its existing policies, which already ban hot beverage service during rough air.
Persons: Organizations: Singapore Airlines, Service, Business
“To still impart that knowledge on young people, and particularly young black women, that they can do this.”Becoming a pilot was something Claiborne, originally from Virginia, could never have imagined for herself as a young girl. When asked about the transition to flying commercial planes, Claiborne stresses that “a pilot is a pilot.”“You’re in different type organizations, but you’re still a pilot,” she adds. So this is an opportunity for her to really enjoy herself.”Increasing diversityClaiborne is committed to increasing pilot diversity and will continue to mentor young women. It’s estimated that there are less than 150 Black women pilots in the US, and Claiborne feels a huge responsibility as one of them. While this may be the end of her commercial flying career, Claiborne isn’t necessarily saying “goodbye” to piloting forever, and would love to fly a World War II aircraft one day.
Persons: CNN — She’s, Theresa Claiborne, “ I’ve, ” Claiborne, Claiborne, , , I’d, ” “, Caliborne, Ruth Bader Ginsburg, you’re, I’ve, Bessie Coleman, she’s, “ I’m, it’ll, they’d, Claiborne isn’t, , ’ ” Organizations: CNN, Newark Liberty International, Air Force Reserve, Corps, US Air Force, California State University, KC, United Airlines, United, , US Bureau of Labor Statistics, It’s, Tuskegee Airmen Locations: New Jersey, Lisbon, Portugal, Virginia, Turkey, Sacramento, Claiborne, United States, Newark , New Jersey, Paris, Newark
Port Canaveral announced new plans to build a seventh cruise terminal by 2026. But Port Canaveral is running out of space as demand for these vacation voyages continues to skyrocket. When complete, it could accommodate the world's largest cruise ships, including Royal Caribbean's new 1,198-foot-long, 9,950-person-capacity Icon of the Seas. The project would've taken three to four years to complete — too long a timeline for Port Canaveral. "We can't shut down operations at Port Canaveral because the state can't get the road infrastructure in a timely manner," he added.
Persons: , John Murray, Murray, Royal Caribbean's, Brittany Chang, Ross Klein, UCG, Jamie Glasner, Glasner Organizations: Canaveral, Infrastructure, Service, Disney, Sunshine State, Port Canaveral, Canaveral Port, Royal, Business, MSC Group, Disney Cruise, Memorial University of Newfoundland, Glasner, US Customs, Border Protection, Florida Department Locations: Florida, Miami, Canaveral, Port Canaveral, Port, Caribbean
Read previewAirport security officers have concerns over the special crew-member lanes that enable flight attendants and airline pilots to bypass typical passenger screening procedures. However, former and current TSA agents told Business Insider the lanes were "terrible" and that cabin crews could be "a bigger flight risk than the passengers themselves." 'KCM should be eliminated'TSA agents told BI these stories of cabin-crew wrongdoing "completely breach the trust that we put in them." "Transportation Security Officers conduct security screening for prohibited items at airport checkpoints and checked baggage screening," a TSA spokesperson told BI. However, Harmon-Marshall said airlines should do a better job of educating their crews about the dangers of the program, particularly when a flight crew is walking around in their uniforms.
Persons: , John F, Charlie Hernandez, Sarah Valerio Pujols, Emmanuel Torres, Jarol Fabio, Dennis Ring, Marsha Gay Reynolds, Ben Schlappig, Schlappig, Caleb Harmon, Marshall, Harmon, there's, they'll, they're, they'd Organizations: Service, Transportation Security Administration, Airlines for America, Air Line Pilots Association, International, Business, TSA, Kennedy International, Prosecutors, Delta Air Lines, NBC News, New York Post, Airlines, America, Transportation Locations: New York
The first two Gulfstream G700 private jets have been delivered to Qatar Executive in Doha. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. But, unbeknownst to many travelers, the Doha-based carrier also runs a private arm known as Qatar Executive. The high-end subsidiary targets the airline's most elite travelers — specifically those willing to pay up to six figures for a flight. This story is available exclusively to Business Insider subscribers.
Persons: Organizations: Gulfstream G700, Qatar Executive, Service, Qatar Airways, Business Locations: Doha, Qatar
CNN —Of the dozens of people hurt Tuesday during turbulence on a Singapore Airlines flight from London, more than 20 have suffered spinal injuries, according to a Bangkok hospital that treated some of the passengers. Flight SQ321 from London to Singapore was cruising at 37,000 feet on Tuesday when the plane dropped sharply before climbing several hundred feet, according to flight tracking data. Those injured on the flight included citizens from Australia, Malaysia, the United Kingdom, New Zealand, Spain, the United States and Ireland, the hospital previously said. Of the total 71 passengers who were reported injured on the flight, 55 people remain in hospital, including 40 at the Samitivej Srinakarin facility. Of the passengers and crew on board the original flight, 143 were flown to Singapore on a relief flight sent by Singapore Airlines on Wednesday morning.
Persons: Adinun Kittiratanapaibool, , haven’t, Geoff Kitchen, Organizations: CNN, Singapore Airlines, Thornbury, Theatre Group Locations: London, Bangkok, Thai, Singapore, Australia, Malaysia, United Kingdom , New Zealand, Spain, United States, Ireland
Read previewSingapore Airlines cabin crew were burned by boiling water when the plane encountered severe turbulence, a passenger told Sky News. "I'm looking around, you're seeing blood, you're seeing the ceilings falling through. On Wednesday, the airline said 74 passengers and six crew members remained in Bangkok. "This includes those receiving medical care, as well as their family members and loved ones who were on the flight," it added. "I assure all passengers and crew members who were on board the aircraft that we are committed to supporting them during this difficult time," he added.
Persons: , SQ321, Josh Silverstone, Silverstone, Peter Seah Organizations: Service, Singapore, Sky News, Business, Boeing, Silverstone, Singapore Airlines Board Locations: London, Singapore, Bangkok
The 1986 Air Carrier Access Act requires airlines to provide a wheelchair to passengers with disabilities at the airport. The problem: Many travelers are faking it, Frontier Airlines CEO Barry Biffle says. There are people using wheelchair assistance who don't need it at all," Biffle said at a Wings Club luncheon on Thursday in New York. Biffle wasn't talking about travelers' personal wheelchairs but rather the service airlines provide when travelers arrive at the airport. Biffle isn't the only executive to complain about travelers falsely claiming they need a wheelchair at the airport.
Persons: Barry Biffle, Biffle, John Holland, Kaye, John Morris Organizations: Frontier Airlines, Wings, CNBC, London's, Airport, LBC Radio, Transportation Department Locations: New York, Atlanta
So You Think You’re a Jet-Setter? Test Your Airport I.Q. If you’re planning to fly this Memorial Day weekend, gird yourself. The Transportation Security Administration forecasts it will scan up to 18 million passengers and crew members through Wednesday — 6.4 percent more than last year. Maybe you’ll need a moment of respite from those crowds, so why not step off the moving walkway, snag a comfy seat and take this quiz about airports?
Organizations: Transportation Security Administration
The Singapore Airlines incident this week is a reminder that passengers should always wear a seatbelt when flying, even if the seatbelt sign is off. The interior of Singapore Airlines flight SQ321 is pictured after an emergency landing at Bangkok's Suvarnabhumi International Airport. Singapore Airlines incidentThe damage on Singapore Airlines flight SQ321 saw panels and oxygen masks hanging from the ceiling. Obtained by Reuters/HandoutWhat happened with the Singapore Airlines flight was an extreme case. I don't ever worry about flying, and even after the Singapore Airlines incident, I wouldn't worry about flying because I know it's so unusual.
Persons: , Emma Henderson, Stringer, it's, you'll Organizations: Service, University, Singapore Airlines, Business, REUTERS, Reuters, Pilots Locations: Bangkok, Geneva
This report is from today's CNBC Daily Open, our new, international markets newsletter. CNBC Daily Open brings investors up to speed on everything they need to know, no matter where they are. Rate cuts several months awayFederal Reserve Governor Christopher Waller said he does not think further rate increases are necessary, but he will need convincing before backing any rate cuts. Singapore Airlines: one dead, 30 injuredOne person died and 30 people were injured aboard a Singapore Airlines flight that was hit by severe turbulence and forced to land in Thailand. Singapore Airlines Flight 321 encountered "sudden, severe turbulence" about 10 hours into a flight from London to Singapore, the airline said.
Persons: Christopher Waller, Waller, Biden, Jennifer Granholm, Walt Disney, Bob Iger, Jesse Pound, JPMorgan's Marko Kolanovic Organizations: New York Stock Exchange, CNBC, Nasdaq, Nvidia, Dow Jones, Federal, Gasoline, East, Pixar, Studios, Disney, Walt Disney Animation, Singapore Airlines, Singapore Airlines Flight, Boeing, Wall Street Locations: New York City, Israel, Thailand, London, Singapore
But before they pack their bags, they may want to read Japan's "Life and Work Guidebook," which is aimed at helping foreigners fit in. But the chapter on "Daily Rules and Customs" is where foreigners will find specific guidance on "life rules" that illustrate Japan's emphasis on collectivism and respect. Not only party and music levels should be kept to a minimum, but also "voices" and "TV" levels, the guidebook states. A Japanese guidebook for foreigners advises against making noise by using washing machines early in the morning or late at night. "Be sure that your music is not too loud and cannot be overheard outside of the earphones," the guidebook states.
Persons: they're, Recep Organizations: Japan's Immigration Services Agency, Ministry of Foreign Affairs, Cyclists, Getty, Foreigners Locations: Japan, Tokyo, Daj
Passengers of Singapore Airlines flight SQ321 from London to Singapore, which made an emergency landing in Bangkok, greet family members upon arrival at Changi Airport in Singapore on May 22, 2024. SINGAPORE — More than 140 passengers and crew that were on the Singapore Airlines flight that made an emergency landing in Bangkok Tuesday after encountering severe turbulence arrived safely in Singapore early on Wednesday. One passenger died and 30 others were injured onboard the London to Singapore flight on Tuesday, which encountered "sudden extreme turbulence" about 10 hours after departing from Heathrow Airport. The Boeing 777-300ER, which was carrying carrying 211 passengers and 18 crew, was flying over the Irrawaddy Basin at an altitude of 37,000 feet when it experienced sudden turbulence. We also deeply apologise for the trauma experienced by all passengers and crew members on this flight," Singapore Airlines' CEO Goh Choon Phong, said in a video message posted on Facebook.
Persons: SQ321, Goh Choon Phong Organizations: Singapore Airlines, Changi Airport, Heathrow Airport, Boeing, Facebook Locations: London, Singapore, Bangkok, SINGAPORE
A Singapore Airlines passenger died Tuesday after a flight was hit by turbulence. Serious injuries due to turbulence are extremely rare, per FAA data. AdvertisementThe dangers of turbulence were made apparent on Tuesday when Singapore Airlines announced a passenger died on board a flight. It is also the first death on a Singapore Airlines flight since 2000. This story is available exclusively to Business Insider subscribers.
Persons: , Geoff Kitchen Organizations: Singapore Airlines, Service, Bangkok Airport, Skytrax, Business
The seatbelt sign came on moments after the plane started shaking, but, for some, it was too late. “Whoever wasn’t buckled down, they were just launched into the air within the cabin,” said Dzafran Azmir, who was among the 211 passengers on board the London-to-Singapore flight that encountered deadly turbulence on Tuesday. Others were families and some who had planned a “holiday of a lifetime” to far-flung destinations like Australia. By this time, the plane had reached the Bay of Bengal, which sits between the Indian subcontinent and the Malay Peninsula in Southeast Asia. Some pilots consider the region “notorious” this time of the year because its monsoon rains can cause turbulence.
Persons: , Dzafran Azmir, SQ321 Organizations: Singapore Airlines Boeing Locations: Singapore, England, Australia, Bengal, Malay, Southeast Asia
A Frontier passenger was escorted off plane after an argument over the exit row. Aviation laws require exit row passengers to assist in emergencies and follow crew instructions. AdvertisementA Frontier Airlines passenger appeared to be escorted off a plane in handcuffs after a dispute over the exit row. In a video shared on TikTok earlier this month, the plane is seen descending into chaos as a woman argues with several people. The uploader of the video, Travel With Tia, said that when the woman sat in the exit row, she said: "I'm not going to save anybody.
Persons: Organizations: Aviation, Service, Frontier Airlines
Here’s how air turbulence can create problems for air travelers. In cases of light and moderate turbulence, passengers might feel a strain against their seatbelt, and unsecure items in the cabin may move around. In 2022, Williams, who co-authored the study, told CNN that he believed that severe turbulence “could double or triple in the coming decades.”He went on to attribute this to “clear air turbulence,” a type of turbulence that strikes suddenly is very difficult to avoid. Since it’s sometimes impossible to anticipate when an aircraft will encounter clear air turbulence, the only way to be 100% safe is to keep strapped in for the whole ride. The Singapore Airlines flight from London to Singapore, appears to encountered severe turbulence over Myanmar after crossing Southeast Asia’s Andaman Sea.
Persons: ” Paul Williams, Williams, , , Mark Prosser, Turbli Organizations: CNN, Air, Singapore Airlines, University of Reading, Federal Aviation Administration, FAA, Airline, United Airlines, University, Reading, , National Transportation Safety Board, NTSB, National Weather Service Locations: Tokyo, Honolulu, USA, London, Singapore, Myanmar, Santiago, Chile, Viru Viru, Bolivia, Almaty, Kazakhstan, Kyrgyzstan, Bishkek, Nashville , Tennessee, Raleigh, Durham, North Carolina
At least seven people are critically injured after a Singapore Airlines flight traveling from London to Singapore experienced severe turbulence and was forced to make an emergency landing in Thailand, according to Kittipong Kittikachorn, the general manager of Bangkok's Suvarnabhumi International Airport. Earlier, the airport official confirmed a 73-year-old British man had died. Kittikachorn also told CNN on Tuesday that he was informed about the emergency landing in Bangkok just ten minutes before it touched down. Previously, the airport official said the majority of injuries sustained on board were cuts and bruises. “It took us one and a half hours to evacuate all passengers,” Kittikachorn stated.
Persons: Kittipong Kittikachorn, Bangkok's, Kittikachorn, ” Kittikachorn Organizations: Singapore Airlines, Authorities, CNN Locations: London, Singapore, Thailand, Bangkok
A passenger flying from London to Singapore has died after severe turbulence on board. The incident took place on Singapore Airlines flight SQ321, which left the UK Monday night. AdvertisementA Singapore Airlines passenger has died after a flight encountered severe turbulence, the carrier announced Tuesday. Flight SQ321 from London Heathrow to Singapore took off on Monday night local time, but the Boeing 777 diverted to Bangkok 11 hours into the journey, per Flightradar24. "Singapore Airlines offers its deepest condolences to the family of the deceased."
Persons: Organizations: Singapore Airlines, Service, Boeing, Business Locations: London, Singapore, London Heathrow, Bangkok
Read previewAn Australian woman who won a Virgin Voyages cruise said she and her partner would have to pay a combined $8,000 for flights due to a change in the ship's itinerary. In a video shared to Virgin Voyages' Instagram account in November, a flight attendant FaceTimed with Virgin founder Richard Branson to announce the prize. Advertisement"I am pleased to gift each adult on board a free Virgin Voyages cruise," Branson said. Balkrushna Potdar, a marketing lecturer at the University of Tasmania, told ABC that Morgan's story could potentially damage Virgin Voyages' brand. In September 2023, Virgin Voyages announced it had secured $550 million in funding managed by the Private Equity Group of Ares Management.
Persons: , Morgan, Richard Branson, Branson, Chris Putnam, Balkrushna, Potdar, Scarlet Lady, Ares Management Organizations: Service, Virgin, Australian Broadcasting Corporation, ABC, Business, Virgin Airlines, Virgin Voyages, Independent, Overseas, Miami, Virgin's PR, BI, Voyages, Virgin Australia Group, University of Tasmania, Private Equity Group, Ares Locations: Melbourne, Tasmania, Australia, New Zealand, Brisbane, Red, Quay, Sydney, Europe, Caribbean, San Juan, Tortola, Basseterre, St, John's, Fort, de, France, Castries, Kingstown, Hobart, Ireland, Scotland, Portsmouth, England
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