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☆ Coronation travel guide: Transport advice, London hotels and where to watch
▼ + stars: | 2023-04-28 | by ( Julia Buckley | ) edition.cnn.com time to read: +16 min

Take the Conrad London St. James, for example, which sits between the Mall and Westminster Abbey. Most of the roads around Westminster Abbey and St. James’s Park Underground station will be blocked off. How to see the coronationCharles and Camilla will ride in the Diamond Jubilee State Coach to Westminster Abbey for the ceremony. Niklas Halle'n/AFP/Getty ImagesThe coronation itself will take place on the morning of Saturday May 6 at Westminster Abbey. Royal Windsor Racecourse, near Windsor Castle, and on the bank of the River Thames, is having a race night to celebrate the day’s public holiday.

☆ Southwest Airlines vows to increase winter staffing and improve tech after holiday mess
▼ + stars: | 2023-03-14 | by ( Leslie Josephs | ) www.cnbc.com time to read: +1 min

Travelers check in at a Southwest Airlines ticket counter during the busy Christmas holiday season at Orlando International Airport on December 28, 2022 in Orlando, Florida. Southwest Airlines ' CEO said the company will increase winter staffing and equipment to help avoid a repeat of mass cancelations over the year-end holidays that cost the company millions of dollars and stranded tens of thousands of travelers. Bitter temperatures during Winter Storm Elliott limited how much time crews were able to spend outside, Southwest said. "We understand the root causes that led to the holiday disruption, and we're validating our internal review with the third-party assessment. "Work is well underway implementing action items to prepare for next winter—with some items already completed."

☆ Stocks making the biggest moves premarket: First Republic, Western Alliance, Uber, Lyft and more
▼ + stars: | 2023-03-14 | by ( Sarah Min | ) www.cnbc.com time to read: +3 min

Check out the companies making headlines before the bell:First Republic Bank — The San Francisco-based bank stock jumped 45% after closing down 61.8% on Monday. First Republic shares rose amid a broader rebound in regional bank stocks. Credit Suisse — The bank stock fell by about 1.6% after Credit Suisse said it had found "material weaknesses" in its financial reporting processes for 2022 and 2021. Honeywell International — Honeywell shares rose 0.4% after the conglomerate announced that Vimal Kapur, president and chief operating officer, will succeed Darius Adamczyk as CEO. Blackstone shares rose 1.8%.

☆ American Airlines is the first US carrier to guarantee families sit together — or be punished by law
▼ + stars: | 2023-03-01 | by ( Taylor Rains | ) www.businessinsider.com time to read: +5 min

American Airlines will guarantee children under 15 can sit with an accompanying adult on its flights. The policy has been published in its customer service plan, meaning it is now enforceable by law. Because the "family seating" plan is now filed with the government, American could face penalties if it doesn't follow through. "American Airlines lets families sit together at no additional cost," an American spokesperson told Insider. The difference now is that American has officially put this process into its customer service plan — a commitment enforceable by law.

We're initiating a position in Palo Alto Networks (PANW), buying 125 shares at roughly $175 each. PANW 1Y mountain Palo Alto Networks (PANW) 1-year performance We're starting a position in Palo Alto Networks because of its leadership in cybersecurity. Thanks to management's push for profitability, Palo Alto Networks has delivered two consecutive quarters of GAAP (generally accepted accounting principles) profitability. Sakorn Sukkasemsakorn | Istock | Getty ImagesWe're initiating a position in Palo Alto Networks (PANW), buying 125 shares at roughly $175 each. Stock Chart Icon Stock chart icon Palo Alto Networks (PANW) 1-year performance

☆ The Biden administration gave Southwest a deadline to issue refunds for the flight chaos over Christmas. A month later, some passengers were still waiting to be paid.
▼ + stars: | 2023-02-02 | by ( Kelsey Vlamis | ) www.businessinsider.com time to read: +4 min

Pete Buttigieg gave the airline a deadline for refunds, but it came and went. John Erickson, a Southwest passenger who was stuck in Denver for three days after Southwest canceled his flight, told WFLA the airline told him it would take months to receive his refund. In a statement provided to Insider, Southwest rebuked the possibility it engaged in unrealistic flight schedules. Southwest previously told Insider last week it was still working daily to process refund and reimbursement requests from passengers. The spokesperson said DOT "will hold Southwest accountable if it fails" to issue timely refunds or reimbursements.

☆ Top Wall Street analysts like these stocks for maximum returns
▼ + stars: | 2023-01-29 | by ( Tipranks.Com Staff | ) www.cnbc.com time to read: +7 min

To ease the process, here are five stocks chosen by Wall Street's top analysts, according to TipRanks, a platform that ranks analysts based on their past performances. Nonetheless, Monness, Crespi, Hardt, & Co. analyst Brian White expects the results to be in line with his expectations. (See Alphabet Blogger Opinions & Sentiment on TipRanks) White reiterated a buy rating on the stock with a price target of $135. Feinseth's convictions can be trusted, given his 185th position among nearly 8,300 analysts in the TipRanks database. This apart, his track of 63% profitable ratings, each rating delivering 12.1% average returns, is also worth considering.

CNN —The US Transportation Department said it is in the early stages of an investigation into the Southwest Airlines holiday travel meltdown in December. The probe includes an examination of whether Southwest is scheduling more flights than it can handle. “DOT is in the initial phase of a rigorous and comprehensive investigation into Southwest Airlines’ holiday debacle that stranded millions,” a spokesperson for the department said. Various Southwest employees will also receive additional “gratitude” pay for working through the meltdown. DOT is also probing whether Southwest executives engaged in unrealistic scheduling of flights which under federal law is considered an unfair and deceptive practice.

☆ The Wall Street Journal ranked US airlines from worst to best. See the list.
▼ + stars: | 2023-01-24 | by ( Taylor Rains | ) www.businessinsider.com time to read: +5 min

The Wall Street Journal has revealed its annual list of the best and worst airlines in the US. Delta Air Lines took the top spot, while JetBlue Airways lagged behind competitors. According to aviation data company Anuvu, which provided the numbers for WSJ's rankings, Delta had the best on-time arrival rate of 81.7%. Here's a closer look at the WSJ's list of the best and worst airlines in the US. Delta Air LinesDelta Air Lines.

☆ FAA is years away from upgrading the system that grounded all US flights
▼ + stars: | 2023-01-12 | by ( Pete Muntean | ) edition.cnn.com time to read: +2 min

The Notices to Air Missions (NOTAM) database failure triggered the FAA to implement the first nationwide stop of air traffic in more than 20 years. “The core operating system for the database has been around since the 1990s,” the source said. “Regardless of the improvements made to the system in recent years, it still has the heart of an 89-year-old man.”CNN has reached out to the FAA for comment on updates to the NOTAM system to date and its modernization timeline. Late Wednesday, the FAA continued to downplay the possibility of a cyberattack as the root cause of the system failure. “The FAA needs more funding,” Kirby said in an on-stage interview before aviation leaders.

☆ A family who was headed to Tokyo to visit Disney and celebrate their son's 21st birthday is 'devastated' and out $7,000 after Southwest cancelled their flight
▼ + stars: | 2022-12-31 | by ( Kelsey Vlamis | ) www.businessinsider.com time to read: +6 min

But after Southwest cancelled their flight from Tuscon to LAX, they missed their flight to Tokyo. They were going to visit Tokyo Disney and the Pokemon Cafe in Tokyo, take a train to Kyoto and go sightseeing at historic temples. But Tokyo Disney, which is not owned by The Walt Disney Company, generally does not issue refunds. Tokyo Disney, which is owned by The Oriental Land Company, could not immediately be reached for comment. The Walt Disney Company, which licenses intellectual property to Tokyo Disney, did not immediately respond to Insider's request for comment.

☆ A woman drove for 10 hours to pick up her 78-year-old mom who got stranded for 5 days by the Southwest chaos, report says
▼ + stars: | 2022-12-30 | by ( Sam Tabahriti | ) www.businessinsider.com time to read: +3 min

A woman drove for 10 hours through torrential rain to pick up her 78-year-old mom in Oakland. Tracy Hurst told The Mercury News her mother was stranded for 5 days by the Southwest chaos. A Southwest flight attendant located Kelly and they shared a hotel room on Monday night while her mother made the lengthy drive from Oregon in poor weather, the report added. Shobi Maynard, a 22-year-old from Cleveland, Ohio, told Insider his Southwest flight got canceled right before Christmas, so he rented a car with three strangers and drove 20 hours home. Hurst, Southwest Airlines and Oakland International Airport didn't immediately respond to requests for comment from Insider.

☆ Southwest Airlines chaos sparks new calls to make airlines pay passengers when flights are delayed or canceled
▼ + stars: | 2022-12-30 | by ( Stephanie Stacey | ) www.businessinsider.com time to read: +4 min

US airlines aren't legally required to offer any compensation for delayed or canceled flights. Lawmakers are pushing for change, spurred in part by the recent chaos involving Southwest Airlines. The chaos has sparked fresh calls for legally binding protection for passengers, as well as mandatory compensation for any travelers facing lengthy delays. Southwest has promised to pay for alternative travel, food and hotel stays for all stranded passengers, but it's not legally required to do so. Further, there are "no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed or cancelled," per the Department of Transportation.

☆ Southwest's cancelation nightmare sends ripples across travel industry with rental car shortages, inflated flight prices, and ongoing delays
▼ + stars: | 2022-12-29 | by ( Erin Snodgrass | ) www.businessinsider.com time to read: +6 min

Southwest canceled thousands more flights on Wednesday amid an ongoing wave of travel chaos. The airline's struggles have started spilling over into the travel industry as a whole. Stranded passengers are facing rental car shortages and ongoing delays. "The first thing JetBlue tells me is to cancel my travel," Rivera said. The JetBlue representative told her that displaced Southwest passengers have been snatching up available tickets, inadvertently displacing JetBlue passengers who need to rebook after their own delays or cancellations.

☆ Unclaimed luggage is piling up at airports across the US after Southwest and other airlines canceled flights due to the winter storm: PHOTOS
▼ + stars: | 2022-12-28 | by ( Kate Duffy | ) www.businessinsider.com time to read: 1 min

Southwest scrubbed nearly 2,700 flights on Tuesday, which accounted for 84% of all cancelations in the US that day, according to FlightAware. The chaos has left passengers' baggage mounting up at various airports. LaGuardia Airport in New York. AP Photo/Yuki IwamuraSource: Insider

☆ Pete Buttigieg says 'we will mount an extraordinary effort' to ensure Southwest Airlines meets its obligations to customers after thousands of flight cancellations
▼ + stars: | 2022-12-28 | by ( Oma Seddiq | ) www.businessinsider.com time to read: +3 min

Pete Buttigieg increased pressure on Southwest Airlines to take care of its passengers. "We will mount an extraordinary effort to make sure that they're meeting their obligations," Buttigieg said. "And we will mount an extraordinary effort to make sure that they're meeting their obligations." But while many carriers have gone back to business as usual, Southwest Airlines is still experiencing significant disruptions. More than 2,500 Southwest Airlines flights within, into, or out of the US were cancelled on Wednesday, according to FlightAware, a real-time aviation tracker.

☆ How to get reimbursed for hotels and alternative transportation if your Southwest flight was canceled
▼ + stars: | 2022-12-27 | by ( Taylor Rains | ) www.businessinsider.com time to read: +5 min

Between Wednesday and Monday, the Dallas-based carrier canceled 8,305 flights, amounting to 36% of its operation, according to FlightAware data. On Monday alone, Southwest canceled 74% of its operation and it is struggling to get back on track with 63% of flights already canceled as of 11:00 a.m on Tuesday. For comparison, the US' second-worst offender between Wednesday and Monday was Delta Air Lines with 1,865 flights canceled, which was 12% of its operation, according to FlightAware. Email Southwest for reimbursementJonathan Weiss/ShutterstockIn some cases, travelers will decide to receive a refund for a canceled flight and rebook their own transportation, like a flight on a different carrier, a rental car, or a train. Contact your credit card issuerDavid Slotnick/Business InsiderTravelers should also check if their credit card comes with trip insurance.

☆ Southwest says its travel meltdown was partially caused by a 'scheduling issue' and that it'll reimburse 'reasonable requests' for meals, hotels, and travel
▼ + stars: | 2022-12-27 | by ( Taylor Rains | Paul Squire | Rebecca Cohen | ) www.businessinsider.com time to read: +3 min

Southwest Airlines in part blamed a "scheduling issue" for thousands of flight cancelations during the holidays. Southwest said it would reimburse "reasonable" requests like meals, hotel stays, or other transportation. The company also said it'd honor "reasonable" reimbursement requests from customers for things like meals, hotel stays, or other ways to travel to their destination. Southwest captain Mike Santoro, vice president of the Southwest Airlines Pilots Association (SWAPA), told Insider that the airline's system is having so many issues, schedulers are sorting out flight crews by hand. Customers who want to rebook their flight or get a refund can go to the airline's "Travel Disruption" page.

☆ A teacher facing an 'Armageddon of luggage' texted the phone numbers on tags to reunite holiday travelers with their missing bags
▼ + stars: | 2022-12-27 | by ( Rebecca Cohen | ) www.businessinsider.com time to read: +5 min

A Tampa teacher turned into a lost luggage angel during the travel chaos this holiday season. She told Insider she's "never seen anything like it" as abandoned bags were left at the Tampa airport. With thousands of flights canceled over Christmas weekend, Brittany Loubier-Vervisch found herself searching through an "Armageddon of luggage" at Tampa International Airport the day after Christmas. Loubier-Vervisch and her husband eventually found their bags around 4:30 p.m. — four hours after canceling their flight. "I'm a teacher, I help people, that's what I do," Loubier-Vervisch told Insider.

☆ Holiday travelers are trapped in an Iceland airport because snow-covered roads prevented them from getting to their hotels — or out of the country
▼ + stars: | 2022-12-21 | by ( Rebecca Cohen | ) www.businessinsider.com time to read: +5 min

Travelers are stuck in an Icelandic airport after a blizzard dumped snow on the country. Keflavík Airport, easyJet, and Icelandair did not immediately respond to Insider's requests for comment. Despite multiple warnings from The Icelandic Meteorological Office, Iceland's government, and The Foreign Office, passengers told NBC that the airlines seemed under-prepared and barely communicated through the chaotic weekend of cancelations. Ryan Stevens, a traveler from London who is still stuck in Iceland, told Insider that Icelandair poorly handled the situation. Stevens is out 1,500 euros due to three nights in a hotel and two additional booked flights and said he hasn't heard anything about reimbursements or assistance.

☆ Flight delays and cancellations will likely impact millions of Christmas travelers. What to do when your airline experiences disruptions.
▼ + stars: | 2022-12-20 | by ( Taylor Rains | ) www.businessinsider.com time to read: +8 min

The National Weather Service has warned of a strong winter storm expected to affect holiday travel. But, some airlines offer to rebook on their website or mobile app and waive any fees, so it's sometimes easier to make changes online than in person. Carriers offering both are Alaska Airlines, Allegiant Air, American Airlines, Delta Air Lines, Hawaiian Airlines, JetBlue Airways, Southwest Airlines, Spirit Airlines, and United Airlines, according to the DoT dashboard. It never hurts to request a meal or hotel during flight disruptions, and you might get lucky with a goodwill gesture from the carrier. For example, in the case of a winter storm, it's likely many passengers will end up stranded in random cities across the US.

☆ A private jet company has hired 100 pilots and 150 mechanics this year despite a labor shortage, but its CEO says he has to pay them up to 30% more than before the pandemic
▼ + stars: | 2022-10-17 | by ( Stephen Jones | ) www.businessinsider.com time to read: +3 min

A private jet firm has hired 100 pilots and 150 technicians this year, despite a labor shortage. However, its CEO told Insider he now has to pay them 20-30% more than he did pre-pandemic. Market competition is driving labor costs up, flyExclusive's CEO Jim Segrave told Insider. "We've hired 150 technicians in just the last four months, and we've hired 100 pilots in 2022 already," Segrave told Insider in a phone interview. "We can hire all the pilots we want to hire, but then we got to train those pilots," Segrave told Insider.

☆ These are the best airports in North America in 2022, according to a new survey of travelers
▼ + stars: | 2022-09-22 | by ( Samantha Delouya | ) www.businessinsider.com time to read: +2 min

A new survey reveals the airports in North America with the highest customer satisfaction in 2022. JD Power asked more than 26,000 travelers to evaluate recent airport experiences amid a surge in travel chaos. A recent survey of satisfaction at airports found that customers are most satisfied with airports in Florida. In its 2022 North American Airport Satisfaction Survey, JD Power found that travel customers are significantly more bothered by crowds, food prices, and airport parking than last year. Recent air travel chaos has been well documented, with labor shortages and logistical issues causing flight delays, cancelations, and lost baggage.

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