He was promised loan forgiveness after 25 years, but he's still repaying the debt with nearly a decade to go.
"We are literally crushed by this debt," Harmon, 53, told Insider.
NPR obtained internal documents indicating that three student-loan companies — PHEAA, CornerStone, and MOHELA — weren't tracking payments borrowers made over the past two decades for their income-driven repayment plans.
'The government is not fulfilling its obligation'US lawmakers are aware of failures with income-driven repayment plans.
It found that the department had approved just 157 loans for full forgiveness under income-driven repayment plans, with 7,700 more loans "potentially eligible" for forgiveness.