Heads at Walmart and Target have both warned that retail theft is higher than usual in 2022. CVS Health's director of organized retail crime investigations testified to Congress in 2021 about the topic. These comments come one year after Ben Dugan, the director of organized retail crime and corporate investigations at CVS Health. Organized retail crime-related events have been reported in a CVS Pharmacy store every three minutes, Dugan said at the time. "Let me just be clear about what organized retail crime is not.

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